3.0
Poor

Summary of 827 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 3.0/5 based on reviews from all travelers.

Close to Monroeville Mall. Located near shopping areas with easy access to parking. Room needs to be improved. Vibe is not too good.

Location

4.7/5
70 reviews

Great location and easy parking. Shopping, restaurants and bars in the area are great. Close to business sites.

Service

3.3/5
187 reviews

Average reception and service professionalism is typical. Management seems lacking, with badly rated housekeeping, but friendly service. Room service could have been improved.

WiFi

2.8/5
7 reviews

Regular internet service. Wifi quality could be improved.

Breakfast

2.5/5
58 reviews

Breakfast is reasonably priced, but not exceptional.

Comfort

1.6/5
125 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. A bit too noisy and some complaints about the size of the bathrooms.

Room

1.6/5
301 reviews

Poorly maintained and cleaned rooms. Great views, but poor quality beds and furniture in somewhat old rooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Vibe

1.6/5
85 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

Cleanliness

1.4/5
176 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Amenities

1.4/5
75 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Rated 2.6/5 based on reviews from families.

Terrific location.

Location

4.7/5
17 reviews

Great location near lots of shopping.

Service

3.2/5
22 reviews

So-so, but friendly, service, but low rated reception.

Value

2.8/5
16 reviews

Fairly good value for money. Acceptable breakfast prices.

Breakfast

2.5/5
18 reviews

Breakfast is reasonably priced, but not exceptional.

Comfort

1.7/5
26 reviews

Spacious but uncomfortable rooms with poor beds and A/C.

Amenities

1.4/5
16 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Room

1.4/5
71 reviews

Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Big rooms, although there are complaints about cleanliness. Outdated rooms with poor kitchenettes, minibars and A/C.

Cleanliness

1.3/5
41 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Vibe

1.2/5
13 reviews

Vibe is not too good. Hotel could use some updating.

Rated 2.9/5 based on reviews from couples.

Great location.

Location

4.7/5
7 reviews

Great location.

Comfort

1.9/5
8 reviews

Not very comfortable, with poor beds.

Room

1.6/5
20 reviews

Rooms are poorly maintained and cleaned, with poorly rated beds.

Cleanliness

1.2/5
8 reviews

Rooms could be cleaner.

Amenities

1.2/5
5 reviews

Hotel buildings could use some improvement.

Rated 3.1/5 based on reviews from business travelers.

Friendly service.

Service

3.2/5
9 reviews

Service is average, but very friendly.

Cleanliness

1.4/5
8 reviews

Could use a good cleaning.

Room

1.2/5
7 reviews

Room needs to be improved.

Rated 2.6/5 based on reviews from all travelers.

Close to Monroeville Mall. Located near shopping areas with easy access to parking. Room needs to be improved. Vibe is not too good.

Location

4.7/5
70 reviews

Great location and easy parking. Shopping, restaurants and bars in the area are great. Close to business sites.

Service

3.3/5
187 reviews

Average reception and service professionalism is typical. Management seems lacking, with badly rated housekeeping, but friendly service. Room service could have been improved.

WiFi

2.8/5
7 reviews

Regular internet service. Wifi quality could be improved.

Breakfast

2.5/5
58 reviews

Breakfast is reasonably priced, but not exceptional.

Comfort

1.6/5
125 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. A bit too noisy and some complaints about the size of the bathrooms.

Room

1.6/5
301 reviews

Poorly maintained and cleaned rooms. Great views, but poor quality beds and furniture in somewhat old rooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Vibe

1.6/5
85 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

Cleanliness

1.4/5
176 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Amenities

1.4/5
75 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Rated 2.5/5 based on reviews from families.

Terrific location.

Location

4.7/5
17 reviews

Great location near lots of shopping.

Service

3.2/5
22 reviews

So-so, but friendly, service, but low rated reception.

Value

2.8/5
16 reviews

Fairly good value for money. Acceptable breakfast prices.

Breakfast

2.5/5
18 reviews

Breakfast is reasonably priced, but not exceptional.

Comfort

1.7/5
26 reviews

Spacious but uncomfortable rooms with poor beds and A/C.

Amenities

1.4/5
16 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Room

1.4/5
71 reviews

Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Big rooms, although there are complaints about cleanliness. Outdated rooms with poor kitchenettes, minibars and A/C.

Cleanliness

1.3/5
41 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Vibe

1.2/5
13 reviews

Vibe is not too good. Hotel could use some updating.

Rated 2.7/5 based on reviews from couples.

Great location.

Location

4.7/5
7 reviews

Great location.

Comfort

1.9/5
8 reviews

Not very comfortable, with poor beds.

Room

1.6/5
20 reviews

Rooms are poorly maintained and cleaned, with poorly rated beds.

Cleanliness

1.2/5
8 reviews

Rooms could be cleaner.

Amenities

1.2/5
5 reviews

Hotel buildings could use some improvement.

Rated 3.1/5 based on reviews from business travelers.

Friendly service.

Service

3.2/5
9 reviews

Service is average, but very friendly.

Cleanliness

1.4/5
8 reviews

Could use a good cleaning.

Room

1.2/5
7 reviews

Room needs to be improved.