Score distribution

217
88
33
12
2
5/5

"Excellent, would definitely come again."

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Everything about my stay was excellent, from the girl on reception, the room was very clean and comfortable and both dinner in the evening and breakfast the following morning were superb.

Category Scores

5.0/5
5.0/5
5.0/5
5.0/5
4/5

"Hotel as ever, was great."

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We had a good room and the staff were very pleasant. But, the cooked part of the breakfast was pretty dreadful. The mushrooms were almost certainly out of a tin and tasteless and we would swear that the scrambled eggs were out of a packet- awful. We had to leave half of it. We are back in June and hope things have improved. No real ale Only had breakfast. Part of breakfast poor. Breakfast was bought and left to go cold when I hadn’t finished my cereal. Slow to catch anyone’s eye for more coffee. Scrambled eggs and mushrooms poor. Otherwise fine. Lovely quiet comfortable room exactly what I had asked for, thank you. Perhaps paper cups in bathroom to be in line with being an eco friendly hotel. Breakfast service not so good. Everywhere else excellent.

Category Scores

4.0/5
3.0/5
5.0/5
4.0/5
5/5
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Slightly on expensive side

Category Scores

5.0/5
4.0/5
5.0/5
5.0/5
5/5

"Lovely romantic weekend"

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I had a fantastic weekend! Our room was gorgeous, overlooking the bridge. My boyfriend proposed and the staff were so lovely, providing prosecco with our meal. Maybe we will come back for our wedding! Thank you!

Category Scores

5.0/5
5.0/5
5.0/5
4/5
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initial room allocated wasn’t what I was expecting (room 19) Spoke to chris and he offered us choice of 3 other rooms -changed to room 65 which was much better- chris dealt with matter very well and was helpful. Didn’t use leisure facilities and got to say didn’t look very appealing - no beds to lie on around pool. Breakfast was good. Only had the breakfast Initial room allocated 19 was very disappointing changed to room 65 which was much better

Category Scores

4.0/5
4.0/5
4.0/5
4.0/5