4.7
Excellent

Summary of 2,819 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.7/5 based on reviews from all travelers.

Excellent business hotel. Close to Ginza. Awesome rooms and service in a great location.

Wellness Area

4.7/5
78 reviews

Awesome wellness and fitness areas.

WiFi

4.6/5
10 reviews

Good wifi quality.

Location

4.5/5
385 reviews

Great location with good access by car. Near downtown with great sightseeing and shopping. Close to public transport and the train.

Room

4.5/5
1098 reviews

Large rooms with great views and well stocked minibars. Tip-top beds, TVs, and furniture with amazing views. Bathrooms are large but with substandard cleaning. Decent but outdated rooms with inadequate A/C. Shower was ok.

Comfort

4.4/5
454 reviews

Rooms and bathrooms are spacious and comfortable, with nice beds. AC needs updating.

Vibe

4.3/5
487 reviews

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Stylish hotel. Entrance area is ok. Good for business people.

Breakfast

4.2/5
307 reviews

Tasty yet pricey breakfasts.

Food

4.2/5
741 reviews

Decent seafood and overall great dining. Great snacks, side dishes and fruits and desserts. Restaurant is not well maintained, but prices are acceptable. Vegetarian. Salads are ok. Soups are ok.

Service

4.0/5
1194 reviews

Friendly and professional housekeepers. Service at reception and in restaurant are okay. Room service is perfect. Smooth booking process. Concierge service is average. Great valet service. Recreation staff is nice. Hotel security is ok.

Cleanliness

3.5/5
110 reviews

Clean pool area and moderately clean rooms. The bathrooms and dining area need some cleaning. Clean hotel facilities.

Rated 4.7/5 based on reviews from families.

Great view. Luxurious Hotel.

Location

4.5/5
13 reviews

Great location.

Comfort

4.4/5
9 reviews

Large, comfortable rooms.

Room

4.2/5
24 reviews

Rooms are large, with great bathrooms and furniture.

Service

4.2/5
22 reviews

Friendly service.

Breakfast

4.1/5
12 reviews

Tasty breakfast.

Rated 4.5/5 based on reviews from couples.

Delicious food. Tasty breakfast.

Location

4.7/5
8 reviews

Great location.

Room

4.2/5
6 reviews

Great room.

Service

4.1/5
10 reviews

Fantastic service.

Rated 4.6/5 based on reviews from business travelers.

Very comfortable. Awesome vibe.

Service

4.0/5
9 reviews

Fantastic service.

Rated 4.8/5 based on reviews from solo travelers.

Great location. Great room.

Room

4.3/5
7 reviews

Great room.

Rated 4.5/5 based on reviews from all travelers.

Excellent business hotel. Close to Ginza. Awesome rooms and service in a great location.

Location

4.8/5
21 reviews

Great location.

Comfort

4.3/5
13 reviews

Large, comfortable rooms.

Room

4.3/5
32 reviews

Great furniture in spacious rooms. Great bathrooms and superior views.

Vibe

4.2/5
16 reviews

Awesome vibe. Hotel could use some updating. Stylish hotel.

Service

4.2/5
43 reviews

Efficient, friendly service with a nice reception.

Breakfast

4.1/5
5 reviews

Tasty breakfast.

Rated 4.8/5 based on reviews from all travelers.

Excellent business hotel. Close to Ginza. Awesome rooms and service in a great location.

Location

4.7/5
7 reviews

Great location.

Room

4.5/5
13 reviews

Great room.

Comfort

4.5/5
5 reviews

Very comfortable.

Service

4.2/5
5 reviews

Fantastic service.

Rated 4.5/5 based on reviews from all travelers.

Excellent business hotel. Close to Ginza. Awesome rooms and service in a great location.

Wellness Area

4.7/5
75 reviews

Awesome wellness and fitness areas.

WiFi

4.5/5
8 reviews

Good wifi quality.

Room

4.5/5
1049 reviews

Large rooms, and good TV's and minibars. Comfortable beds, nice furniture and lovely views from impressive balconies. Bathrooms are large but with substandard cleaning. Old, poorly maintained, but acceptably clean rooms. Shower was ok.

Location

4.5/5
355 reviews

Great location with good access by car. Near downtown with great sightseeing and shopping. Close to public transport and the train.

Comfort

4.5/5
434 reviews

Rooms and bathrooms are spacious and comfortable, with nice beds.

Breakfast

4.3/5
298 reviews

Tasty yet pricey breakfasts.

Service

4.0/5
1143 reviews

Friendly and professional housekeepers. Service at reception and in restaurant are okay. Room service is perfect. Smooth booking process. Concierge service is average. Recreation staff is nice. Hotel security is ok. Valet service is ok.

Cleanliness

3.5/5
108 reviews

Clean pool area and moderately clean rooms. The bathrooms and dining area need some cleaning. Clean hotel facilities.

Rated 4.6/5 based on reviews from families.

Great view. Luxurious Hotel.

Comfort

4.5/5
7 reviews

Large, comfortable rooms.

Location

4.5/5
9 reviews

Great location.

Room

4.3/5
20 reviews

Huge rooms with great bathrooms.

Breakfast

4.1/5
11 reviews

Tasty breakfast.

Service

4.1/5
18 reviews

Friendly service.

Rated 4.7/5 based on reviews from couples.

Great location. Fantastic service.

Location

4.7/5
6 reviews

Great location.

Service

4.0/5
7 reviews

Fantastic service.

Rated 4.4/5 based on reviews from business travelers.

Fantastic service. Great room.

Service

3.9/5
7 reviews

Fantastic service.