4.5
Excellent

Summary of 5,872 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.5/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great location. Awesome vibe."

Location

4.7/5
2209 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Excellent parking and car access.

Vibe

4.6/5
712 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere." Luxurious Hotel. Modern Hotel. Stylish hotel. Good for traveling with friends. Good for business people. Good choice for a city trip.

Amenities

4.3/5
671 reviews

"New facilities, including great outdoor sports." Great hotel grounds with a beautiful entrance area. Beautiful architecture. Elevator is ok. Good handicap accessible facilities.

Service

4.2/5
1298 reviews

"Friendly service, and excellent management." Service is professional, especially at the bar, and reception is top-notch. Great concierge service. Good shuttle service. Room service could have been improved. Great hotel security.

Room

3.9/5
2228 reviews

"Clean, but small and poorly-maintained, rooms, and good views." Impressive bathroom. Reasonably new rooms, but A/C, furniture and TV's are substandard. Mediocre sized, poorly cleaned bathrooms. Great shower. Great kitchenettes and minibars.

WiFi

3.4/5
50 reviews

"WiFi is good value. Wifi quality could be improved."

Breakfast

3.4/5
411 reviews

"Breakfast is decent but expensive."

Comfort

1.9/5
1170 reviews

"Rooms with complaints about size, comfort, and A/C." Quiet rooms with acceptable bathrooms.

Rated 4.5/5 based on reviews from couples.

"New facilities. Great concierge service."

Vibe

4.8/5
110 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere." Luxurious Hotel. Modern Hotel.

Location

4.8/5
269 reviews

"Great location with good access by car." Near downtown with great sightseeing and shopping. Near public transport, airport, and train station.

Amenities

4.7/5
96 reviews

"New facilities with a great entrance area."

Service

4.7/5
153 reviews

"Friendly service and great reception."

Room

4.0/5
284 reviews

"Great views from updated, clean rooms." Some don't like the size or furnishing of the rooms. Impressive bathroom. Mediocre sized, poorly cleaned bathrooms. Great shower.

Breakfast

3.3/5
41 reviews

"Breakfast is average."

WiFi

2.7/5
6 reviews

"Regular internet service. Wifi quality could be improved."

Comfort

2.0/5
146 reviews

"Small and uncomfortable rooms. Quiet rooms with acceptable bathrooms."

Rated 4.4/5 based on reviews from families.

"Accessible parking. Yummy salads."

Location

4.8/5
246 reviews

"Great location with good access by car." Near downtown with great sightseeing and shopping. Near public transport, airport, and train station.

Vibe

4.5/5
69 reviews

"Awesome vibe. Pleasant entrance area. Luxurious Hotel." Friendly atmosphere. Modern Hotel.

Amenities

4.3/5
79 reviews

"Great hotel buildings and entrance area."

Cleanliness

4.2/5
40 reviews

"Clean hotel facilities. Clean rooms."

Service

4.0/5
118 reviews

"Service is professional and cheery, especially reception and housekeeping."

Room

3.7/5
206 reviews

"Tidy, new rooms, with nice views and great bathrooms." Rooms could be larger.

Breakfast

3.3/5
39 reviews

"Breakfast is decent but expensive."

Comfort

1.4/5
130 reviews

"Less comfortable and small, but quiet, rooms."

Rated 4.5/5 based on reviews from solo travelers.

"Very quiet. Friendly service."

Location

4.7/5
54 reviews

"Great location near shopping and public transport."

Vibe

4.3/5
18 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area." Luxurious Hotel.

Amenities

4.2/5
14 reviews

"Great hotel buildings and entrance area."

Cleanliness

4.2/5
12 reviews

"Clean rooms."

Service

4.2/5
38 reviews

"Friendly service and great reception."

Room

4.0/5
57 reviews

"Clean rooms with nice bathrooms and beautiful views." Rooms could be larger.

Food

3.5/5
9 reviews

"Delicious food."

Breakfast

3.1/5
12 reviews

"Breakfast is average."

Comfort

2.0/5
26 reviews

"Small and uncomfortable rooms."

Rated 4.5/5 based on reviews from business travelers.

"Clean rooms. Great location."

Location

4.8/5
76 reviews

"Great location near lots of shopping."

Vibe

4.5/5
22 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area." Luxurious Hotel.

Amenities

4.2/5
20 reviews

"Great hotel buildings and entrance area."

Service

4.2/5
34 reviews

"Friendly service and great reception."

Room

3.5/5
67 reviews

"Rooms are quite small but generally OK with adequate beds." Clean rooms with nice bathrooms and beautiful views.

Breakfast

3.1/5
17 reviews

"Breakfast is average."

Comfort

1.7/5
38 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.6/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great location. Awesome vibe."

Location

4.8/5
9 reviews

"Great location."

Service

4.2/5
7 reviews

"Fantastic service."

Room

3.6/5
10 reviews

"Small but good rooms."

Breakfast

3.3/5
6 reviews

"Breakfast is average."

Comfort

1.9/5
7 reviews

"Small and uncomfortable rooms."

Rated 4.4/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great location. Awesome vibe."

Location

4.8/5
24 reviews

"Great location near lots of shopping."

Vibe

4.5/5
8 reviews

"Awesome vibe."

Amenities

4.3/5
6 reviews

"Nice building."

Service

4.1/5
17 reviews

"Friendly service."

Room

3.5/5
35 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Breakfast

3.4/5
11 reviews

"Breakfast is average."

Value

2.9/5
5 reviews

"Fairly good value for money."

Comfort

1.9/5
15 reviews

"Small and uncomfortable rooms."

Rated 4.4/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great location. Awesome vibe."

Location

4.8/5
497 reviews

"Great location with good access by car." Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

Service

4.3/5
364 reviews

"Friendly and professional housekeepers. Great concierge service." Room service could have been improved.

Room

4.0/5
529 reviews

"Decent, clean rooms with okay beds and great views." Small, poorly-maintained rooms with inadequate A/C. Bathrooms are large but with substandard cleaning. TV's and furniture not great. Great shower.

Food

3.5/5
57 reviews

"Okay dining experience, with a decent but expensive menu in the restaurant."

WiFi

3.1/5
24 reviews

"WiFi is good value. Wifi quality could be improved."

Breakfast

3.0/5
93 reviews

"Breakfast is decent but expensive."

Value

2.6/5
88 reviews

"Fairly good value for money. Pricey breakfast and dining." Beverages could be cheaper. Free internet.

Comfort

2.1/5
266 reviews

"Guests complained about room size, comfort, beds, and A/C." Quiet rooms with large bathrooms.

Rated 4.5/5 based on reviews from couples.

"Professional service. Spacious bathroom."

Location

4.8/5
41 reviews

"Great location near shopping and public transport."

Service

4.5/5
35 reviews

"Friendly service."

Vibe

4.4/5
11 reviews

"Awesome vibe. Pleasant entrance area."

Amenities

4.3/5
13 reviews

"Great hotel buildings and entrance area."

Room

4.0/5
57 reviews

"Clean rooms with nice bathrooms and beautiful views." Smaller rooms with average beds.

Bar

3.8/5
5 reviews

"Bar is awesome."

Comfort

2.0/5
29 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.2/5 based on reviews from families.

"Wonderful sightseeing. Clean hotel facilities."

Location

4.7/5
31 reviews

"Great location near lots of shopping." Close to public transport and the train.

Vibe

4.3/5
9 reviews

"Awesome vibe."

Service

4.2/5
23 reviews

"Friendly service."

Room

4.0/5
35 reviews

"Great bathrooms and beds in clean rooms with wonderful views." Rooms could be larger.

Food

3.6/5
7 reviews

"Delicious food."

Breakfast

3.3/5
7 reviews

"Breakfast is average."

Comfort

2.1/5
13 reviews

"Small rooms with complaints about comfort, but good beds."

Rated 4.4/5 based on reviews from solo travelers.

"Great shopping. Friendly service."

Location

4.8/5
10 reviews

"Great location near lots of shopping."

Service

4.2/5
10 reviews

"Friendly service."

Room

3.8/5
12 reviews

"Great room."

Breakfast

3.0/5
5 reviews

"Breakfast is average."

Value

2.9/5
5 reviews

"Fairly good value for money."

Rated 4.3/5 based on reviews from business travelers.

"Nice building. Fantastic service."

Location

4.8/5
8 reviews

"Great location."

Service

4.0/5
8 reviews

"Fantastic service."

Room

3.6/5
7 reviews

"Great room."

Rated 4.7/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great location. Awesome vibe."

Vibe

4.8/5
355 reviews

"Awesome vibe. Luxurious Hotel. Pleasant entrance area." Friendly atmosphere. Modern Hotel.

Amenities

4.7/5
353 reviews

"New facilities with a great entrance area."

Location

4.7/5
1189 reviews

"Great location. Near downtown with great sightseeing and shopping." Near public transport, airport, and train station. Excellent parking and car access.

Cleanliness

4.5/5
173 reviews

"Clean hotel facilities. Clean rooms."

Service

4.0/5
494 reviews

"Professional service, management and reception. Good shuttle service."

Room

3.4/5
903 reviews

"Small, slightly outdated rooms, and decent beds." Clean rooms with nice bathrooms and beautiful views. Substandard A/C and furniture. Great kitchenettes and minibars. Great shower.

WiFi

2.8/5
11 reviews

"Regular internet service. Wifi quality could be improved."

Breakfast

2.6/5
92 reviews

"Breakfast is decent but expensive."

Comfort

1.2/5
566 reviews

"Rooms with complaints about size, comfort, and A/C." Quiet rooms and beds are alright.

Rated 4.6/5 based on reviews from families.

"Professional service. Clean hotel facilities."

Location

4.8/5
190 reviews

"Great location, with good shopping nearby and easy access by car." Near to public transport and the airport.

Vibe

4.6/5
49 reviews

"Awesome vibe. Luxurious Hotel. Pleasant entrance area." Friendly atmosphere. Modern Hotel.

Amenities

4.5/5
58 reviews

"Great hotel buildings and entrance area."

Cleanliness

4.2/5
26 reviews

"Clean hotel facilities. Clean rooms."

Service

3.9/5
77 reviews

"Professional service and good reception."

Room

3.2/5
138 reviews

"Rooms are quite small but generally OK with adequate beds." Clean rooms with nice bathrooms and beautiful views.

Breakfast

3.0/5
17 reviews

"Breakfast is average."

Comfort

1.4/5
104 reviews

"Small and uncomfortable rooms. Quiet rooms and beds are alright."

Rated 4.7/5 based on reviews from couples.

"New facilities. Modern Hotel."

Vibe

4.7/5
69 reviews

"Awesome vibe. Luxurious Hotel. Pleasant entrance area." Friendly atmosphere. Modern Hotel.

Location

4.7/5
157 reviews

"Great location, with good shopping nearby and easy access by car." Near to public transport and the airport.

Amenities

4.6/5
61 reviews

"New facilities with a great entrance area."

Service

4.2/5
62 reviews

"Efficient, friendly service with a nice reception."

Room

3.5/5
128 reviews

"Small, but acceptable, rooms." Clean rooms with nice bathrooms and beautiful views.

Breakfast

3.1/5
10 reviews

"Breakfast is average."

Comfort

1.6/5
73 reviews

"Less comfortable and small, but quiet, rooms."

Rated 4.7/5 based on reviews from business travelers.

"Friendly atmosphere. Good accessibility by car."

Location

4.7/5
51 reviews

"Great location near lots of shopping."

Vibe

4.5/5
12 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area."

Amenities

4.3/5
13 reviews

"Great hotel buildings and entrance area."

Service

4.2/5
15 reviews

"Fantastic service."

Room

3.4/5
40 reviews

"Rooms are quite small but generally OK with adequate beds." Great bathrooms and superior views.

Value

3.0/5
15 reviews

"Fairly good value for money."

Breakfast

3.0/5
8 reviews

"Breakfast is average."

Comfort

1.7/5
25 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.9/5 based on reviews from solo travelers.

"Great reception. Clean."

Location

4.8/5
35 reviews

"Great location near lots of shopping."

Vibe

4.5/5
10 reviews

"Awesome vibe. Luxurious Hotel."

Amenities

4.5/5
9 reviews

"Nice building."

Service

4.2/5
19 reviews

"Friendly service and great reception."

Room

3.6/5
25 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Comfort

1.8/5
13 reviews

"Small and uncomfortable rooms."

Rated 4.6/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great location. Awesome vibe."

Location

4.8/5
16 reviews

"Great location."

Amenities

4.4/5
5 reviews

"Nice building."

Service

4.3/5
9 reviews

"Friendly service."

Room

3.9/5
21 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Breakfast

3.6/5
9 reviews

"Tasty breakfast."

Comfort

2.3/5
11 reviews

"Small and uncomfortable rooms."

Rated 4.6/5 based on reviews from couples.

"Nice building. Great room."

Location

4.8/5
7 reviews

"Great location."

Room

3.8/5
8 reviews

"Lovely rooms with pleasant views."

Rated 4.5/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great location. Awesome vibe."

Location

4.6/5
41 reviews

"Great location."

Vibe

4.5/5
13 reviews

"Awesome vibe. Pleasant entrance area."

Amenities

4.5/5
7 reviews

"Great hotel buildings and entrance area."

Service

4.3/5
24 reviews

"Friendly service."

Cleanliness

4.3/5
23 reviews

"Clean hotel facilities. Clean rooms."

Room

3.9/5
54 reviews

"Small but clean rooms with great views and beds."

Breakfast

3.5/5
7 reviews

"Tasty breakfast."

Comfort

1.9/5
28 reviews

"Small rooms with complaints about comfort, but good beds."

Rated 4.2/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great location. Awesome vibe."

Location

4.8/5
27 reviews

"Great location, close to the train station."

Service

4.3/5
16 reviews

"Great, friendly housekeeping."

Room

3.6/5
32 reviews

"Great rooms, with comfortable beds and lovely views." Rooms could be larger.

Breakfast

3.2/5
11 reviews

"Breakfast is average."

Value

2.6/5
11 reviews

"Fairly good value for money."

Comfort

2.2/5
22 reviews

"Small rooms with complaints about comfort, but good beds."

Rated 4.4/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great location. Awesome vibe."

Location

4.7/5
369 reviews

"Great location. Near downtown with great sightseeing and shopping." Close to public transport and the train. Excellent parking and car access.

Vibe

4.5/5
219 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area. Stylish hotel." Modern Hotel. Luxurious Hotel.

Room

4.5/5
593 reviews

"New rooms, great beds, awesome views, and good minibars." Clean rooms and nice bathrooms. Average sized rooms, but lacking maintenance with poorly rated furniture and A/C. Great shower.

Service

4.3/5
340 reviews

"Friendly service and great reception. Smooth booking process." Great hotel security.

Breakfast

4.2/5
165 reviews

"Tasty breakfast."

WiFi

2.5/5
7 reviews

"Wifi quality could be improved."

Rated 4.4/5 based on reviews from couples.

"Clean rooms. Train station is close."

Location

4.8/5
46 reviews

"Great location with excellent sightseeing. Train station is close."

Service

4.6/5
45 reviews

"Efficient, friendly service with a nice reception."

Vibe

4.5/5
25 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area."

Amenities

4.5/5
18 reviews

"Great hotel buildings and entrance area."

Room

4.5/5
71 reviews

"Great bathrooms and beds in clean rooms with wonderful views." Rooms could be larger.

Breakfast

3.6/5
20 reviews

"Tasty breakfast."

Comfort

2.3/5
28 reviews

"Small rooms with complaints about comfort, but good beds."

Rated 4.2/5 based on reviews from families.

"Yummy salads. Good side dishes."

Location

4.7/5
16 reviews

"Great location with excellent sightseeing."

Vibe

4.4/5
11 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area."

Amenities

4.4/5
10 reviews

"Great hotel buildings and entrance area."

Service

4.3/5
13 reviews

"Friendly service and great reception."

Room

3.9/5
24 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Breakfast

3.6/5
9 reviews

"Tasty breakfast."

Comfort

1.9/5
8 reviews

"Small and uncomfortable rooms."

Rated 4.1/5 based on reviews from solo travelers.

"Tasty breakfast. Great room."

Location

4.4/5
7 reviews

"Great location."

Vibe

4.2/5
6 reviews

"Awesome vibe."

Service

4.1/5
7 reviews

"Fantastic service."

Room

3.8/5
15 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Comfort

1.8/5
6 reviews

"Small and uncomfortable rooms."

Rated 4.5/5 based on reviews from business travelers.

"Great reception. Great location."

Location

4.7/5
13 reviews

"Great location."

Vibe

4.5/5
7 reviews

"Awesome vibe."

Service

4.3/5
11 reviews

"Great service, especially at reception."

Cleanliness

4.2/5
6 reviews

"Clean."

Room

3.8/5
16 reviews

"Lovely rooms with pleasant views."

Breakfast

3.4/5
8 reviews

"Breakfast is average."

Comfort

2.0/5
6 reviews

"More comfort would be nice."

Rated 4.3/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great location. Awesome vibe."

Location

4.8/5
18 reviews

"Great location."

Service

4.2/5
15 reviews

"Fantastic service."

Room

3.6/5
28 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Breakfast

3.1/5
8 reviews

"Breakfast is average."

Value

2.8/5
5 reviews

"Fairly good value for money."

Comfort

1.9/5
22 reviews

"Small and uncomfortable rooms."