4.4
Excellent

Summary of 4,505 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.7/5
1518 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Good car access, but so-so parking.

Vibe

4.5/5
520 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area." Luxurious Hotel. Modern Hotel. Stylish hotel. Good for traveling with friends. Good for business people. Good choice for a city trip.

Amenities

4.2/5
502 reviews

"Nice smoking area. New facilities with a great entrance area." Pleasant hotel grounds. Beautiful architecture.

Service

4.2/5
982 reviews

"Professional, friendly service, and great reception and management." Average bar service and housekeeping. Great concierge service. Smooth booking process. Room service could have been improved. Great hotel security. Good shuttle service. Restaurant could offer better service.

Room

4.0/5
1606 reviews

"Reasonably clean, standard rooms with typical furnishings, but lovely views." Small, poorly-maintained rooms with poor TV's. A/C is average, and bathrooms are large. Great shower. Good minibar.

Breakfast

3.3/5
293 reviews

"Breakfast is decent but expensive."

WiFi

2.9/5
28 reviews

"Regular internet service. Wifi quality could be improved."

Comfort

2.1/5
793 reviews

"Small room but A/C is sufficient. Quiet rooms with large bathrooms."

Rated 4.5/5 based on reviews from couples.

"New facilities. Near city centre."

Location

4.8/5
193 reviews

"Great location. Near downtown with great sightseeing and shopping." Close to public transport and the train.

Vibe

4.6/5
81 reviews

"Awesome vibe. Pleasant entrance area. Luxurious Hotel." Friendly atmosphere. Modern Hotel.

Service

4.6/5
135 reviews

"Nice reception with friendly service and standard housekeeping." Great concierge service.

Amenities

4.5/5
77 reviews

"New facilities with a great entrance area."

Room

4.0/5
231 reviews

"Nice views with tidy rooms and spacious bathrooms." Rooms could be larger. Standard beds, furniture, and rooms. Great shower.

Breakfast

3.2/5
33 reviews

"Breakfast is average."

Comfort

2.0/5
113 reviews

"Uncomfortable, small rooms, with decent beds." Quiet rooms with large bathrooms.

Rated 4.3/5 based on reviews from families.

"Good accessibility by car. Good access to airport."

Location

4.8/5
156 reviews

"Great location with good access by car. Good shopping and sightseeing." Near public transport, airport, and train station.

Vibe

4.5/5
46 reviews

"Awesome vibe. Luxurious Hotel. Pleasant entrance area." Friendly atmosphere. Modern Hotel. Stylish hotel.

Amenities

4.2/5
52 reviews

"Great hotel buildings and entrance area."

Room

3.9/5
131 reviews

"Great bathrooms and beds in clean rooms with wonderful views." Rooms could be larger.

Service

3.9/5
70 reviews

"Professional service and good reception, but so-so housekeeping."

Breakfast

3.2/5
23 reviews

"Breakfast is decent but expensive."

Comfort

1.9/5
76 reviews

"Small rooms with complaints about comfort, but good beds."

Rated 4.3/5 based on reviews from business travelers.

"Stylish hotel. Clean hotel facilities."

Location

4.7/5
50 reviews

"Great location near lots of shopping."

Vibe

4.5/5
20 reviews

"Awesome vibe. Friendly atmosphere."

Service

4.1/5
37 reviews

"Friendly service and great reception."

Room

4.1/5
64 reviews

"Clean rooms with nice bathrooms and beautiful views." Smaller rooms with average beds.

Breakfast

3.0/5
17 reviews

"Breakfast is average."

Comfort

2.0/5
32 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.5/5 based on reviews from solo travelers.

"Very quiet. Spacious bathroom."

Location

4.7/5
44 reviews

"Great location near shopping and public transport."

Vibe

4.4/5
15 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area." Luxurious Hotel.

Amenities

4.2/5
16 reviews

"Great hotel buildings and entrance area."

Service

4.2/5
33 reviews

"Friendly service and great reception."

Room

4.0/5
51 reviews

"Clean rooms with nice bathrooms and beautiful views." Rooms could be larger.

Food

3.5/5
7 reviews

"Delicious food."

Breakfast

3.2/5
12 reviews

"Breakfast is average."

Comfort

2.2/5
22 reviews

"Less comfortable and small, but quiet, rooms."

Rated 4.7/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
9 reviews

"Great location."

Service

4.2/5
6 reviews

"Fantastic service."

Room

3.8/5
10 reviews

"Great room."

Breakfast

3.4/5
5 reviews

"Breakfast is average."

Comfort

2.1/5
7 reviews

"More comfort would be nice."

Rated 4.3/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
16 reviews

"Great location near lots of shopping."

Service

4.2/5
11 reviews

"Friendly service."

Room

3.6/5
21 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Breakfast

3.1/5
6 reviews

"Breakfast is average."

Value

3.0/5
5 reviews

"Fairly good value for money."

Comfort

2.0/5
11 reviews

"Small and uncomfortable rooms."

Rated 4.4/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
347 reviews

"Great location with good access by car." Great sightseeing, restaurants and shopping nearby. Near public transport, airport, and train station.

Vibe

4.4/5
72 reviews

"Awesome vibe. Modern Hotel. Pleasant entrance area. Friendly atmosphere." Stylish hotel.

Service

4.3/5
267 reviews

"Professional, friendly service, good reception, and decent housekeeping." Great concierge service. Room service could have been improved.

Room

4.0/5
357 reviews

"Decent, clean rooms with okay beds and great views." Poorly-maintained, small rooms with subpar TV's and furniture. Bathrooms are large but with substandard cleaning. Great shower. Standard air conditioning.

Bar

3.8/5
32 reviews

"Nice bar with tasty alcoholic drinks."

Food

3.3/5
46 reviews

"Food and menu is typical, but quite expensive."

Breakfast

3.2/5
64 reviews

"Breakfast is decent but expensive."

Value

2.8/5
64 reviews

"Fairly good value for money. Pricey breakfast and dining."

WiFi

2.2/5
14 reviews

"Wifi quality could be improved."

Comfort

2.1/5
173 reviews

"Uncomfortable, small rooms, with decent beds." Quiet rooms with large bathrooms. Standard air conditioning.

Rated 4.5/5 based on reviews from couples.

"Pleasant entrance area. Great shower."

Location

4.7/5
41 reviews

"Great location near shopping and public transport."

Vibe

4.5/5
11 reviews

"Awesome vibe. Pleasant entrance area."

Service

4.4/5
36 reviews

"Service is professional and friendly."

Amenities

4.2/5
14 reviews

"Great hotel buildings and entrance area."

Bar

4.0/5
7 reviews

"Bar is awesome."

Room

4.0/5
57 reviews

"Clean rooms with nice bathrooms and beautiful views." Smaller rooms with average beds.

Food

3.5/5
7 reviews

"Food is all right."

Comfort

2.1/5
29 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.2/5 based on reviews from families.

"Wonderful sightseeing. Nice building."

Location

4.7/5
32 reviews

"Great location near lots of shopping."

Vibe

4.4/5
9 reviews

"Awesome vibe."

Service

4.2/5
22 reviews

"Friendly service."

Room

4.0/5
34 reviews

"Clean rooms with nice bathrooms and beautiful views." Smaller rooms with average beds.

Cleanliness

3.8/5
9 reviews

"Clean rooms."

Food

3.5/5
7 reviews

"Delicious food."

Breakfast

3.2/5
6 reviews

"Breakfast is average."

Comfort

2.2/5
12 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.5/5 based on reviews from solo travelers.

"Friendly service. Great view."

Location

4.7/5
11 reviews

"Great location near lots of shopping."

Service

4.2/5
10 reviews

"Friendly service."

Room

3.8/5
13 reviews

"Lovely rooms with pleasant views."

Value

3.0/5
5 reviews

"Fairly good value for money."

Breakfast

3.0/5
5 reviews

"Breakfast is average."

Rated 4.2/5 based on reviews from business travelers.

"Fantastic service. Great room."

Location

4.8/5
6 reviews

"Great location."

Service

4.0/5
9 reviews

"Fantastic service."

Room

3.8/5
6 reviews

"Great room."

Rated 4.6/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Vibe

4.8/5
237 reviews

"Awesome vibe. Luxurious Hotel. Pleasant entrance area." Friendly atmosphere. Relatively modern hotel.

Location

4.7/5
783 reviews

"Great location with good access by car." Near downtown with great sightseeing and shopping. Near public transport, airport, and train station.

Amenities

4.5/5
234 reviews

"New facilities with a great entrance area."

Service

3.9/5
336 reviews

"Professional service, management and reception." Housekeeping is satisfactory. Great concierge service.

Food

3.5/5
99 reviews

"Dining experience is not great but the food is generally good."

Room

3.3/5
576 reviews

"Reasonably clean, standard rooms with typical furnishings, but lovely views." Small rooms and poor A/C, but decent beds. Excellent, average sized bathrooms. Great shower. Good minibar.

Breakfast

2.8/5
69 reviews

"Breakfast is decent but expensive."

Comfort

1.1/5
345 reviews

"Rooms are quiet, but small, uncomfortable, and have poor A/C." So-so beds and bathroom size.

Rated 4.6/5 based on reviews from families.

"Good accessibility by car. Good access to airport."

Location

4.9/5
106 reviews

"Great location, with good shopping nearby and easy access by car." Near to public transport and the airport.

Vibe

4.5/5
29 reviews

"Awesome vibe. Luxurious Hotel. Pleasant entrance area." Friendly atmosphere.

Amenities

4.3/5
31 reviews

"Great hotel buildings and entrance area."

Service

3.8/5
34 reviews

"Professional service and good reception, but so-so housekeeping."

Food

3.5/5
12 reviews

"Delicious food."

Room

3.4/5
68 reviews

"Small, but acceptable, rooms. Great bathrooms and superior views."

Breakfast

3.0/5
8 reviews

"Breakfast is average."

Comfort

1.7/5
50 reviews

"Small and uncomfortable rooms."

Rated 4.7/5 based on reviews from couples.

"Clean rooms. Pleasant entrance area."

Location

4.7/5
93 reviews

"Great location near shopping and public transport."

Vibe

4.6/5
42 reviews

"Awesome vibe. Luxurious Hotel. Pleasant entrance area." Friendly atmosphere. Modern Hotel.

Amenities

4.4/5
42 reviews

"Great hotel buildings and entrance area."

Service

4.2/5
41 reviews

"Friendly service and great reception."

Room

3.4/5
73 reviews

"Small, but acceptable, rooms." Clean rooms with nice bathrooms and beautiful views.

Breakfast

3.1/5
8 reviews

"Breakfast is average."

Comfort

1.8/5
41 reviews

"Small and uncomfortable rooms."

Rated 4.7/5 based on reviews from business travelers.

"Delicious food. Great location."

Location

4.7/5
28 reviews

"Great location near lots of shopping."

Vibe

4.4/5
5 reviews

"Awesome vibe."

Service

4.1/5
9 reviews

"Fantastic service."

Room

3.5/5
26 reviews

"Small, but acceptable, rooms. Great bathrooms and superior views."

Value

3.0/5
10 reviews

"Fairly good value for money."

Breakfast

2.9/5
5 reviews

"Breakfast is average."

Comfort

1.9/5
17 reviews

"Small and uncomfortable rooms."

Rated 4.9/5 based on reviews from solo travelers.

"Great reception. Fantastic service."

Location

4.8/5
24 reviews

"Great location near lots of shopping."

Vibe

4.5/5
8 reviews

"Awesome vibe. Luxurious Hotel."

Amenities

4.3/5
8 reviews

"Nice building."

Service

4.2/5
12 reviews

"Friendly service and great reception."

Cleanliness

3.9/5
5 reviews

"Clean."

Room

3.8/5
16 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Comfort

1.9/5
7 reviews

"Small and uncomfortable rooms."

Rated 4.5/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.7/5
13 reviews

"Great location."

Service

4.2/5
9 reviews

"Friendly service."

Room

3.9/5
16 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Breakfast

3.5/5
6 reviews

"Tasty breakfast."

Comfort

2.3/5
7 reviews

"Small and uncomfortable rooms."

Rated 4.4/5 based on reviews from couples.

"Great room. Fantastic service."

Location

4.8/5
7 reviews

"Great location."

Room

3.8/5
6 reviews

"Great room."

Rated 4.5/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.6/5
32 reviews

"Great location."

Vibe

4.5/5
12 reviews

"Awesome vibe. Pleasant entrance area."

Service

4.3/5
13 reviews

"Friendly service."

Amenities

4.3/5
7 reviews

"Great hotel buildings and entrance area."

Cleanliness

4.0/5
16 reviews

"Clean hotel facilities. Clean rooms."

Room

3.9/5
39 reviews

"Small, yet clean rooms with lovely views."

Breakfast

3.5/5
5 reviews

"Breakfast is average."

Comfort

2.0/5
15 reviews

"Small and uncomfortable rooms."

Rated 4.2/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
15 reviews

"Great location."

Service

4.2/5
10 reviews

"Friendly service."

Room

3.6/5
21 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Breakfast

3.1/5
7 reviews

"Breakfast is average."

Value

2.7/5
5 reviews

"Fairly good value for money."

Comfort

2.1/5
13 reviews

"Small and uncomfortable rooms."

Rated 4.3/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.5/5
278 reviews

"Great location, close to the train station." Near downtown with great sightseeing and shopping. Good car access, but so-so parking.

Vibe

4.4/5
189 reviews

"Awesome vibe. Pleasant entrance area. Stylish hotel. Modern Hotel." Luxurious Hotel.

Room

4.3/5
537 reviews

"Great rooms, with comfortable beds and lovely views." Bathrooms are large but with substandard cleaning. Relatively new and tidy rooms of average size. Good minibars and decent A/C. Great shower.

Service

4.3/5
312 reviews

"Nice reception with friendly service and standard housekeeping." Smooth booking process. Great hotel security. Room service could have been improved.

Breakfast

3.9/5
122 reviews

"Tasty breakfast."

WiFi

2.4/5
6 reviews

"Wifi quality could be improved."

Rated 4.3/5 based on reviews from couples.

"Wonderful sightseeing. Train station is close."

Location

4.8/5
36 reviews

"Great location, close to the train station." Good shopping and sightseeing.

Room

4.5/5
74 reviews

"Clean rooms with nice bathrooms and beautiful views." Rooms could be larger.

Service

4.5/5
45 reviews

"Efficient, friendly service with a nice reception."

Vibe

4.4/5
24 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area."

Amenities

4.3/5
17 reviews

"Great hotel buildings and entrance area."

Breakfast

3.4/5
14 reviews

"Breakfast is average."

Comfort

2.3/5
28 reviews

"Small and uncomfortable rooms."

Rated 4.4/5 based on reviews from business travelers.

"Pleasant entrance area. Awesome vibe."

Location

4.7/5
11 reviews

"Great location."

Vibe

4.5/5
14 reviews

"Awesome vibe. Friendly atmosphere."

Service

4.2/5
19 reviews

"Great service, especially at reception."

Room

4.2/5
28 reviews

"Lovely rooms with pleasant views." The rooms aren't large, but the bathrooms are nice.

Amenities

4.2/5
8 reviews

"Nice building."

Breakfast

3.0/5
11 reviews

"Breakfast is average."

Comfort

2.2/5
9 reviews

"Small and uncomfortable rooms."

Rated 4.1/5 based on reviews from families.

"Stylish hotel. Comfortable beds."

Location

4.6/5
9 reviews

"Great location."

Vibe

4.5/5
8 reviews

"Awesome vibe."

Service

4.3/5
9 reviews

"Fantastic service."

Amenities

4.2/5
8 reviews

"Nice building."

Room

4.0/5
20 reviews

"Lovely rooms with pleasant views."

Comfort

2.3/5
9 reviews

"More comfort would be nice."

Rated 4.1/5 based on reviews from solo travelers.

"Tasty breakfast. Great room."

Location

4.3/5
7 reviews

"Great location."

Vibe

4.3/5
5 reviews

"Awesome vibe."

Service

4.2/5
9 reviews

"Fantastic service."

Amenities

4.2/5
6 reviews

"Nice building."

Room

3.9/5
17 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Comfort

2.2/5
8 reviews

"Small and uncomfortable rooms."

Rated 4.4/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.7/5
14 reviews

"Great location."

Service

4.2/5
12 reviews

"Fantastic service."

Room

3.7/5
17 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Breakfast

3.1/5
5 reviews

"Breakfast is average."

Comfort

2.0/5
13 reviews

"Small and uncomfortable rooms."