4.4
Excellent

Summary of 3,644 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Vibe

4.7/5
400 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere." Luxurious Hotel. Modern Hotel. Stylish hotel. Good for traveling with friends. Suitable for solo travelers. Good choice for a city trip.

Location

4.7/5
1087 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Excellent parking and car access.

Amenities

4.3/5
389 reviews

"Nice smoking area. New facilities with a great entrance area." Nice grounds with great facilities for kids. Beautiful architecture. Elevator in need of updating.

Room

4.1/5
1290 reviews

"New rooms with exceptional minibars." Nice views with tidy rooms and spacious bathrooms. Small, poorly-maintained rooms with poor TV's. Furniture and air conditioning are as expected. Great shower.

Service

4.1/5
817 reviews

"Professional, friendly service, and great reception and management." Average bar service and housekeeping. Restaurant could offer better service. Smooth booking process. Great concierge service. Room service could have been improved. Great hotel security. Good shuttle service.

Cleanliness

4.0/5
298 reviews

"Tidy rooms and acceptably clean dining area. Clean hotel facilities."

Food

3.5/5
223 reviews

"Great food, especially salads. Pricey, subpar menu." Dining experience is decent; the dining area is more or less clean, and the desserts are good. Seafood and side dishes are delicious. Tasty vegetables.

Breakfast

3.0/5
215 reviews

"Breakfast is decent but expensive."

Comfort

2.3/5
574 reviews

"Small room but A/C is sufficient. Quiet rooms with large bathrooms."

WiFi

2.2/5
28 reviews

"Wifi quality could be improved."

Rated 4.3/5 based on reviews from couples.

"New rooms. New facilities."

Location

4.8/5
155 reviews

"Great location. Near downtown with great sightseeing and shopping." Close to public transport and the train.

Vibe

4.7/5
68 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere. Modern Hotel." Luxurious Hotel. Stylish hotel.

Amenities

4.5/5
63 reviews

"New facilities with a great entrance area."

Service

4.4/5
132 reviews

"Efficient, friendly service with a nice reception." Great concierge service.

Room

4.2/5
227 reviews

"Great views from new, clean, and decently furnished rooms." Rooms could be larger. Comfortable beds and spacious bathrooms. Great shower.

Cleanliness

4.0/5
40 reviews

"Clean hotel facilities. Clean rooms."

Food

3.5/5
37 reviews

"Dining experience is alright but menu is not great."

Breakfast

2.8/5
30 reviews

"Breakfast is average."

Comfort

2.6/5
101 reviews

"Small, comfortable rooms." Tranquil room with excellent beds and sizable bathrooms.

Rated 4.3/5 based on reviews from families.

"Good accessibility by car. Great desserts & fruits."

Location

4.8/5
104 reviews

"Great location, with good shopping nearby and easy access by car." Close to public transport and the train.

Vibe

4.6/5
28 reviews

"Awesome vibe. Pleasant entrance area. Luxurious Hotel." Friendly atmosphere. Modern Hotel. Stylish hotel.

Service

4.0/5
58 reviews

"Nice reception with friendly service and standard housekeeping."

Cleanliness

3.9/5
18 reviews

"Clean rooms."

Room

3.9/5
96 reviews

"Great bathrooms and beds in clean rooms with wonderful views." Rooms could be larger.

Food

3.5/5
21 reviews

"Food is all right."

Value

3.0/5
21 reviews

"Fairly good value for money. High priced breakfast."

Breakfast

2.8/5
23 reviews

"Breakfast is decent but expensive."

Comfort

2.1/5
48 reviews

"Small rooms with complaints about comfort, but good beds."

Rated 4.2/5 based on reviews from business travelers.

"Clean hotel facilities. Stylish hotel."

Location

4.7/5
41 reviews

"Great location near lots of shopping."

Vibe

4.7/5
23 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area. Stylish hotel."

Amenities

4.3/5
20 reviews

"Great hotel buildings and entrance area."

Room

4.0/5
71 reviews

"Small but good rooms. Great bathrooms and superior views." Room relatively tidy with acceptable beds and furniture.

Cleanliness

3.8/5
24 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Service

3.8/5
46 reviews

"Great service, especially at reception. Housekeeping is satisfactory."

Food

3.5/5
12 reviews

"Delicious food."

Breakfast

2.9/5
12 reviews

"Breakfast is average."

Comfort

2.2/5
23 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.4/5 based on reviews from solo travelers.

"Very quiet. Friendly service."

Location

4.7/5
43 reviews

"Great location near lots of shopping." Close to public transport and the train.

Vibe

4.5/5
17 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere."

Cleanliness

4.0/5
17 reviews

"Clean rooms."

Room

4.0/5
59 reviews

"Clean rooms with nice bathrooms and beautiful views." Rooms could be larger.

Service

4.0/5
40 reviews

"Friendly service and great reception."

Food

3.5/5
7 reviews

"Food is all right."

Breakfast

3.0/5
13 reviews

"Breakfast is average."

Comfort

2.5/5
25 reviews

"Reasonably comfortable, with small but quiet rooms."

Rated 4.3/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
10 reviews

"Great location."

Service

4.0/5
10 reviews

"Friendly service."

Room

3.8/5
15 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Breakfast

2.8/5
5 reviews

"Breakfast is average."

Comfort

2.2/5
8 reviews

"Small and uncomfortable rooms."

Rated 4.4/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
239 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Close to public transport and the train.

Vibe

4.5/5
57 reviews

"Awesome vibe. Modern Hotel. Pleasant entrance area. Stylish hotel."

Service

4.3/5
187 reviews

"Professional, friendly service, good reception, and decent housekeeping." Great concierge service.

Room

4.0/5
250 reviews

"Tidy, modern rooms with average beds and excellent views." Small, poorly-maintained rooms with subpar furniture. Bathrooms are large but with substandard cleaning. Great shower. Standard air conditioning.

Bar

3.9/5
26 reviews

"Nice bar with tasty alcoholic drinks."

Cleanliness

3.9/5
66 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Food

3.2/5
33 reviews

"Menu, and prices, could be improved."

Value

2.9/5
45 reviews

"Fairly good value for money. Pricey breakfast and dining."

Breakfast

2.8/5
43 reviews

"Breakfast is decent but expensive."

Comfort

2.1/5
117 reviews

"Uncomfortable, small rooms, with decent beds." Quiet rooms with large bathrooms. Standard air conditioning.

WiFi

1.7/5
11 reviews

"Wifi quality could be improved."

Rated 4.5/5 based on reviews from couples.

"Pleasant entrance area. Clean rooms."

Location

4.7/5
40 reviews

"Great location near shopping and public transport."

Vibe

4.5/5
11 reviews

"Awesome vibe. Pleasant entrance area."

Service

4.3/5
36 reviews

"Service is professional and friendly."

Amenities

4.2/5
14 reviews

"Great hotel buildings and entrance area."

Room

4.0/5
56 reviews

"Clean rooms with nice bathrooms and beautiful views." Smaller rooms with average beds.

Bar

4.0/5
7 reviews

"Bar is awesome."

Cleanliness

3.9/5
12 reviews

"Clean rooms."

Food

3.4/5
8 reviews

"Food is all right."

Comfort

2.4/5
28 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.3/5 based on reviews from families.

"Nice building. Clean."

Location

4.6/5
30 reviews

"Great location near lots of shopping."

Vibe

4.5/5
9 reviews

"Awesome vibe."

Service

4.0/5
20 reviews

"Friendly service."

Room

4.0/5
32 reviews

"Great rooms, with comfortable beds and lovely views." The rooms aren't large, but the bathrooms are nice.

Cleanliness

4.0/5
7 reviews

"Clean."

Food

3.5/5
7 reviews

"Food is all right."

Value

3.0/5
7 reviews

"Fairly good value for money."

Breakfast

3.0/5
6 reviews

"Breakfast is average."

Comfort

2.4/5
12 reviews

"Small rooms with complaints about comfort, but good beds."

Rated 4.5/5 based on reviews from solo travelers.

"Friendly service. Great location."

Location

4.8/5
10 reviews

"Great location near lots of shopping."

Service

4.0/5
10 reviews

"Friendly service."

Room

3.9/5
13 reviews

"Lovely rooms with pleasant views."

Value

3.0/5
5 reviews

"Fairly good value for money."

Breakfast

2.7/5
5 reviews

"Breakfast is average."

Rated 4.3/5 based on reviews from business travelers.

"Fantastic service. Great room."

Location

4.8/5
7 reviews

"Great location."

Service

3.9/5
10 reviews

"Fantastic service."

Room

3.9/5
8 reviews

"Lovely rooms with pleasant views."

Rated 4.6/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Vibe

4.9/5
157 reviews

"Awesome vibe. Luxurious Hotel. Pleasant entrance area." Friendly atmosphere. Modern Hotel.

Location

4.8/5
517 reviews

"Great location with good access by car." Near downtown with great sightseeing and shopping. Near to public transport and the airport.

Amenities

4.6/5
149 reviews

"New facilities with a great entrance area."

Cleanliness

4.2/5
79 reviews

"Clean hotel facilities. Clean rooms."

Service

3.9/5
229 reviews

"Professional, friendly service, and great reception and management." Housekeeping is satisfactory.

Room

3.4/5
359 reviews

"Rooms are quite small but generally OK with adequate beds." Clean rooms with nice bathrooms and beautiful views. Great shower. Good minibar.

Breakfast

2.7/5
44 reviews

"Breakfast is average."

Comfort

1.1/5
207 reviews

"Small and uncomfortable rooms. Quiet rooms and beds are alright."

Rated 4.7/5 based on reviews from couples.

"Modern Hotel. Pleasant entrance area."

Location

4.8/5
55 reviews

"Great location near shopping and public transport."

Vibe

4.7/5
24 reviews

"Awesome vibe. Luxurious Hotel. Pleasant entrance area. Modern Hotel."

Amenities

4.4/5
21 reviews

"Great hotel buildings and entrance area."

Service

4.1/5
20 reviews

"Great service, especially at reception."

Cleanliness

4.0/5
7 reviews

"Clean."

Room

3.5/5
41 reviews

"Lovely rooms with pleasant views." The rooms aren't large, but the bathrooms are nice.

Comfort

2.0/5
22 reviews

"Small and uncomfortable rooms."

Rated 4.6/5 based on reviews from families.

"Professional service. Good accessibility by car."

Location

4.9/5
58 reviews

"Good location, close to public transport." Great shopping nearby and good access by car.

Vibe

4.7/5
12 reviews

"Awesome vibe. Luxurious Hotel. Pleasant entrance area."

Amenities

4.3/5
18 reviews

"Great hotel buildings and entrance area."

Service

4.0/5
20 reviews

"Professional service and good reception."

Cleanliness

4.0/5
6 reviews

"Clean."

Room

3.6/5
33 reviews

"Small but good rooms."

Food

3.5/5
8 reviews

"Delicious food."

Breakfast

2.8/5
6 reviews

"Breakfast is average."

Comfort

2.0/5
22 reviews

"Small and uncomfortable rooms."

Rated 4.8/5 based on reviews from solo travelers.

"Friendly service. Clean."

Location

4.8/5
16 reviews

"Great location near lots of shopping."

Vibe

4.5/5
5 reviews

"Awesome vibe."

Cleanliness

4.1/5
5 reviews

"Clean."

Service

4.0/5
8 reviews

"Fantastic service."

Room

3.8/5
9 reviews

"Small but good rooms."

Comfort

2.2/5
5 reviews

"Small and uncomfortable rooms."

Rated 4.6/5 based on reviews from business travelers.

"Great location. Fantastic service."

Location

4.7/5
13 reviews

"Great location near lots of shopping."

Room

3.6/5
12 reviews

"Small but good rooms."

Comfort

2.0/5
7 reviews

"Small and uncomfortable rooms."

Rated 4.4/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
8 reviews

"Great location."

Service

4.1/5
5 reviews

"Friendly service."

Room

3.9/5
10 reviews

"Lovely rooms with pleasant views."

Rated 4.5/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.7/5
19 reviews

"Great location."

Vibe

4.7/5
9 reviews

"Awesome vibe. Pleasant entrance area."

Amenities

4.3/5
5 reviews

"Great hotel buildings and entrance area."

Service

4.2/5
5 reviews

"Fantastic service."

Cleanliness

4.2/5
10 reviews

"Clean hotel facilities."

Room

3.8/5
18 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Comfort

2.1/5
9 reviews

"Small and uncomfortable rooms."

Rated 4.2/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
14 reviews

"Great location."

Service

4.2/5
10 reviews

"Friendly service."

Room

3.7/5
20 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Breakfast

2.8/5
7 reviews

"Breakfast is average."

Value

2.7/5
5 reviews

"Fairly good value for money."

Comfort

2.2/5
12 reviews

"Small and uncomfortable rooms."

Rated 4.3/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Vibe

4.6/5
170 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area. Modern Hotel." Stylish hotel. Luxurious Hotel.

Location

4.5/5
250 reviews

"Great location, close to the train station." Near downtown with great sightseeing and shopping. Excellent parking and car access.

Room

4.4/5
588 reviews

"New rooms, great beds, awesome views, and good minibars." Rooms are okay but insufficiently maintained. Bathrooms are large but with substandard cleaning. Great shower. Standard air conditioning.

Amenities

4.2/5
164 reviews

"Nice smoking area. New facilities with a great entrance area." Pleasant hotel grounds. Beautiful architecture. Elevator in need of updating.

Service

4.1/5
352 reviews

"Efficient, friendly service with a nice reception." Decent housekeeping, but poor restaurant service. Smooth booking process. Great hotel security. Room service could have been improved.

Cleanliness

3.8/5
134 reviews

"Clean hotel facilities. Acceptably clean rooms and dining area." Bathroom needs cleaning.

Breakfast

3.3/5
101 reviews

"Breakfast is average."

WiFi

1.8/5
11 reviews

"Wifi quality could be improved."

Rated 4.3/5 based on reviews from couples.

"New rooms. Wonderful sightseeing."

Location

4.7/5
41 reviews

"Great location, close to the train station." Near downtown with great sightseeing and shopping.

Vibe

4.7/5
30 reviews

"Awesome vibe. Friendly atmosphere. Modern Hotel. Pleasant entrance area."

Room

4.5/5
106 reviews

"Great bathrooms and beds in clean rooms with wonderful views." Rooms could be larger.

Amenities

4.4/5
25 reviews

"Great hotel buildings and entrance area."

Service

4.2/5
63 reviews

"Efficient, friendly service with a nice reception."

Cleanliness

4.0/5
19 reviews

"Clean rooms."

Food

3.5/5
18 reviews

"Delicious food."

Breakfast

3.0/5
15 reviews

"Breakfast is average."

Comfort

2.9/5
38 reviews

"Small, comfortable rooms. Peaceful rooms with great beds."

Rated 4.1/5 based on reviews from business travelers.

"Stylish hotel. Modern Hotel."

Location

4.7/5
16 reviews

"Great location."

Vibe

4.7/5
20 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area."

Amenities

4.4/5
15 reviews

"Great hotel buildings and entrance area."

Room

4.0/5
47 reviews

"Lovely rooms with pleasant views." The rooms aren't large, but the bathrooms are nice. Rooms are relatively clean, and furniture is average.

Service

3.9/5
32 reviews

"Nice reception with friendly service and standard housekeeping."

Cleanliness

3.9/5
18 reviews

"Relatively clean rooms."

Food

3.5/5
7 reviews

"Delicious food."

Breakfast

2.9/5
10 reviews

"Breakfast is average."

Comfort

2.3/5
10 reviews

"Small and uncomfortable rooms."

Rated 4.3/5 based on reviews from solo travelers.

"Great shopping. Train station is close."

Location

4.5/5
15 reviews

"Great location."

Vibe

4.5/5
10 reviews

"Awesome vibe. Pleasant entrance area."

Service

4.0/5
20 reviews

"Friendly service and great reception."

Room

4.0/5
32 reviews

"Clean rooms with nice bathrooms and beautiful views." Rooms could be larger.

Cleanliness

4.0/5
10 reviews

"Clean rooms."

Breakfast

3.2/5
5 reviews

"Breakfast is average."

Comfort

2.5/5
13 reviews

"Small, comfortable rooms."

Rated 4.1/5 based on reviews from families.

"Great reception. Friendly service."

Vibe

4.6/5
7 reviews

"Awesome vibe."

Location

4.5/5
9 reviews

"Great location."

Service

4.0/5
13 reviews

"Friendly service and great reception."

Room

3.9/5
24 reviews

"Views are great and rooms are clean."

Cleanliness

3.9/5
5 reviews

"Clean rooms."

Food

3.5/5
5 reviews

"Food is all right."

Breakfast

2.8/5
5 reviews

"Breakfast is average."

Comfort

2.4/5
9 reviews

"More comfort would be nice."

Rated 4.4/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.7/5
11 reviews

"Great location."

Service

4.0/5
9 reviews

"Fantastic service."

Room

3.8/5
15 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Comfort

2.2/5
12 reviews

"Small and uncomfortable rooms."