4.4
Excellent

Summary of 4,339 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
1780 reviews

"Great location with good access by car." Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping.

Vibe

4.8/5
422 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere. Stylish hotel." Pleasant entrance area. Luxurious Hotel. Good choice for a city trip.

Service

4.5/5
970 reviews

"Service is professional and cheery, especially reception and housekeeping." Great hotel security. Booking process is sufficient. Standard laundry service. Room service could have been improved.

Cleanliness

4.5/5
456 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

WiFi

4.5/5
28 reviews

"Fast and cheap WiFi. Average wifi quality."

Room

4.0/5
1401 reviews

"Decent, new rooms with so-so views." Clean, moderate-sized rooms with comfortable beds and good enough A/C. Decently-clean rooms with spacious bathrooms. Shower was ok. Minibars and TVs are okay. Kitchenette needs more attention.

Breakfast

3.1/5
349 reviews

"Breakfast is decent but expensive."

Bar

2.1/5
11 reviews

"Bar could improve."

Wellness

1.8/5
20 reviews

"Poorly reviewed fitness area."

Rated 4.6/5 based on reviews from families.

"Beautiful architecture. Yummy salads."

Location

4.8/5
187 reviews

"Great location, with good shopping nearby and easy access by car." Close to public transport and the train.

Vibe

4.7/5
46 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere. Pleasant entrance area." Luxurious Hotel.

Cleanliness

4.6/5
35 reviews

"Clean hotel facilities. Clean rooms."

Service

4.5/5
73 reviews

"Efficient, friendly service with a nice reception."

Room

3.9/5
126 reviews

"Modern, clean rooms with spacious bathrooms." Rooms adequately-sized with alright beds and some views. Room maintenance and furnishings are OK.

Breakfast

3.2/5
47 reviews

"Breakfast is decent but expensive."

Rated 4.5/5 based on reviews from couples.

"Good internet service. Wonderful sightseeing."

Location

4.8/5
155 reviews

"Great location with good access by car." Near downtown with great sightseeing and shopping. Close to public transport and the train.

Service

4.8/5
86 reviews

"Service is professional and cheery, especially reception and housekeeping."

Vibe

4.7/5
26 reviews

"Awesome vibe. Friendly atmosphere. Modern Hotel."

Cleanliness

4.5/5
34 reviews

"Clean hotel facilities. Clean rooms."

Room

4.0/5
120 reviews

"Clean, new rooms with great beds and huge bathrooms." Average sized rooms which are fairly maintained.

Breakfast

3.1/5
34 reviews

"Breakfast is average."

Rated 4.6/5 based on reviews from business travelers.

"Near city centre. Luxurious Hotel."

Location

5.0/5
89 reviews

"Great location near lots of shopping." Close to public transport and the train.

Vibe

4.7/5
14 reviews

"Awesome vibe. Friendly atmosphere."

Service

4.5/5
37 reviews

"Efficient, friendly service with a nice reception."

Cleanliness

4.5/5
21 reviews

"Clean rooms."

Room

4.1/5
53 reviews

"Decent, clean rooms with great beds and nice bathrooms."

Breakfast

3.1/5
30 reviews

"Breakfast is average."

Rated 4.4/5 based on reviews from solo travelers.

"Nice building. Very quiet."

Location

4.8/5
34 reviews

"Great location, close to the train station."

Vibe

4.7/5
9 reviews

"Awesome vibe. Friendly atmosphere."

Cleanliness

4.5/5
5 reviews

"Clean."

Service

4.5/5
18 reviews

"Efficient, friendly service with a nice reception."

Room

3.9/5
22 reviews

"Great room."

Breakfast

3.1/5
15 reviews

"Breakfast is average."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
12 reviews

"Great location."

Service

4.6/5
8 reviews

"Friendly service."

Room

4.0/5
16 reviews

"Moderately-sized rooms with great beds."

Comfort

3.5/5
9 reviews

"Average size, comfortable rooms with particularly comfy beds."

Breakfast

3.0/5
8 reviews

"Breakfast is average."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.9/5
19 reviews

"Great location, close to the train station."

Service

4.6/5
9 reviews

"Friendly service."

Room

4.0/5
14 reviews

"Great room."

Value

3.6/5
5 reviews

"Best value for money."

Comfort

3.5/5
8 reviews

"Comfortable."

Breakfast

3.0/5
8 reviews

"Breakfast is average."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.9/5
730 reviews

"Great location with good access by car." Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

Vibe

4.8/5
140 reviews

"Awesome vibe. Modern Hotel. Stylish hotel. Pleasant entrance area." Friendly atmosphere.

Cleanliness

4.6/5
219 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Service

4.6/5
427 reviews

"Service is professional and cheery, especially reception and housekeeping."

WiFi

4.2/5
14 reviews

"Good internet service. Average wifi quality."

Room

4.0/5
558 reviews

"New, clean rooms with great minibars." Rooms adequately-sized with alright beds and some views. Decently-clean rooms with spacious bathrooms. Room maintenance and furnishings are OK. Shower was ok. Air conditioning and TV's are decent.

Breakfast

2.4/5
101 reviews

"Some complaints about quality and price of breakfast."

Bar

1.9/5
6 reviews

"Bar could improve."

Wellness

1.4/5
12 reviews

"Poorly reviewed fitness area."

Rated 4.6/5 based on reviews from couples.

"Pleasant entrance area. Great reception."

Location

4.9/5
40 reviews

"Great location near lots of shopping. Train station is close."

Vibe

4.7/5
5 reviews

"Awesome vibe."

Service

4.6/5
30 reviews

"Friendly service and great reception."

Cleanliness

4.5/5
6 reviews

"Clean rooms."

Room

3.8/5
28 reviews

"Decent, clean rooms with great beds and nice bathrooms."

Breakfast

2.8/5
6 reviews

"Breakfast is average."

Rated 4.6/5 based on reviews from families.

"Awesome vibe. Friendly service."

Location

4.8/5
22 reviews

"Great location near lots of shopping." Close to public transport and the train.

Vibe

4.7/5
7 reviews

"Awesome vibe."

Service

4.6/5
15 reviews

"Friendly service."

Cleanliness

4.5/5
13 reviews

"Clean rooms."

Room

3.6/5
24 reviews

"Clean rooms. Decent bathrooms and beds in average sized rooms."

Breakfast

3.1/5
9 reviews

"Breakfast is average."

Rated 4.4/5 based on reviews from business travelers.

"Clean rooms. Clean."

Location

4.9/5
6 reviews

"Great location."

Room

3.9/5
6 reviews

"Great room."

Rated 4.7/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
508 reviews

"Great location with good access by car." Near downtown with great sightseeing and shopping. Close to public transport and the train.

Vibe

4.8/5
106 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere. Luxurious Hotel." Pleasant entrance area.

Cleanliness

4.5/5
89 reviews

"Clean hotel facilities. Clean rooms."

Service

4.4/5
193 reviews

"Service is professional and cheery, especially reception and housekeeping."

Amenities

4.0/5
67 reviews

"New facilities with a great entrance area."

WiFi

4.0/5
6 reviews

"Good internet service. Average wifi quality."

Room

3.6/5
329 reviews

"Tidy, modern rooms with decent views and great beds." Rooms are small and bathrooms only mediocre. Kitchenette needs more attention.

Breakfast

3.0/5
72 reviews

"Breakfast is decent but expensive."

Rated 4.8/5 based on reviews from families.

"Train station is close. Comfortable beds."

Location

4.8/5
127 reviews

"Great location, with good shopping nearby and easy access by car." Close to public transport and the train.

Vibe

4.7/5
25 reviews

"Awesome vibe. Modern Hotel."

Cleanliness

4.6/5
15 reviews

"Clean hotel facilities. Clean rooms."

Service

4.5/5
38 reviews

"Efficient, friendly service with a nice reception."

Room

3.6/5
74 reviews

"Average size, clean rooms with comfy beds and typical bathrooms."

Comfort

3.0/5
53 reviews

"Somewhat comfortable and acceptably sized rooms." Peaceful rooms with great beds.

Breakfast

2.9/5
18 reviews

"Breakfast is decent but expensive."

Rated 4.6/5 based on reviews from couples.

"New rooms. Friendly atmosphere."

Location

4.8/5
59 reviews

"Good location, close to public transport." Great shopping nearby and good access by car.

Vibe

4.7/5
8 reviews

"Awesome vibe. Modern Hotel."

Cleanliness

4.6/5
11 reviews

"Clean hotel facilities. Clean rooms."

Service

4.5/5
14 reviews

"Friendly service and great reception."

Amenities

4.0/5
6 reviews

"Nice building."

Room

3.7/5
41 reviews

"Rooms are tidy and of average size."

Breakfast

3.1/5
10 reviews

"Breakfast is average."

Rated 4.9/5 based on reviews from business travelers.

"Luxurious Hotel. Professional service."

Location

5.0/5
57 reviews

"Great location near shopping and public transport."

Vibe

4.7/5
6 reviews

"Awesome vibe."

Service

4.7/5
20 reviews

"Service is professional and friendly."

Cleanliness

4.5/5
9 reviews

"Clean rooms."

Room

3.8/5
22 reviews

"Rooms are tidy and of average size."

Breakfast

3.1/5
16 reviews

"Breakfast is average."

Rated 4.7/5 based on reviews from solo travelers.

"Great reception. Friendly service."

Location

4.6/5
11 reviews

"Great location."

Service

4.5/5
5 reviews

"Fantastic service."

Rated 4.4/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
10 reviews

"Great location."

Vibe

4.7/5
6 reviews

"Awesome vibe. Modern Hotel."

Service

4.6/5
7 reviews

"Fantastic service."

Cleanliness

4.5/5
5 reviews

"Clean."

Room

4.0/5
15 reviews

"Great, reasonably-sized rooms."

Comfort

3.5/5
7 reviews

"Average sized rooms, but very comfortable."

Breakfast

3.0/5
5 reviews

"Breakfast is average."

Rated 4.3/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
18 reviews

"Great location."

Vibe

4.7/5
5 reviews

"Awesome vibe."

Service

4.7/5
15 reviews

"Friendly service."

Cleanliness

4.5/5
15 reviews

"Clean rooms."

Room

4.0/5
23 reviews

"Clean rooms of a decent size with standard bathrooms."

Comfort

3.5/5
12 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 4.4/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
15 reviews

"Great location."

Service

4.6/5
8 reviews

"Fantastic service."

Cleanliness

4.5/5
5 reviews

"Clean rooms."

Room

3.9/5
11 reviews

"Clean rooms."

Comfort

3.5/5
5 reviews

"Comfortable."

Breakfast

3.0/5
6 reviews

"Breakfast is average."

Rated 4.3/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
418 reviews

"Great location. Near downtown with great sightseeing and shopping." Close to public transport and the train.

Vibe

4.7/5
152 reviews

"Awesome vibe. Friendly atmosphere. Modern Hotel. Stylish hotel." Pleasant entrance area. Luxurious Hotel.

Service

4.5/5
272 reviews

"Efficient, friendly service with a nice reception." Great hotel security.

Cleanliness

4.3/5
105 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Room

4.3/5
395 reviews

"Big, brand-new, and spotless rooms with awesome beds." Decently-clean rooms with spacious bathrooms. Views and furnishings are standard. Rooms are reasonably maintained and have okay A/C. Shower was ok.

Amenities

4.1/5
134 reviews

"New facilities with a great entrance area." Elevator in need of updating. Pleasant hotel grounds. Beautiful architecture. Smoking area is ok.

Breakfast

4.0/5
137 reviews

"Tasty yet pricey breakfasts."

Comfort

3.9/5
188 reviews

"Very comfortable, large rooms with sizeable bathrooms." Quiet rooms with comfortable beds and standard air conditioning.

Wellness

2.1/5
6 reviews

"Wellness & sports facilities could be improved."

Rated 4.4/5 based on reviews from couples.

"Wonderful sightseeing. Great shopping."

Location

4.8/5
46 reviews

"Great location, close to the train station." Good shopping and sightseeing.

Service

4.7/5
33 reviews

"Efficient, friendly service with a nice reception."

Cleanliness

4.6/5
14 reviews

"Clean rooms."

Vibe

4.5/5
11 reviews

"Awesome vibe. Friendly atmosphere."

Room

4.3/5
43 reviews

"Rooms are clean with excellent beds and great bathrooms."

Breakfast

3.5/5
13 reviews

"Breakfast is average."

Rated 4.4/5 based on reviews from families.

"Spacious bathroom. Stylish hotel."

Location

5.0/5
35 reviews

"Great location."

Vibe

4.7/5
14 reviews

"Awesome vibe. Friendly atmosphere."

Cleanliness

4.5/5
6 reviews

"Clean."

Service

4.5/5
17 reviews

"Friendly service."

Room

4.2/5
26 reviews

"Great, reasonably-sized rooms. Spacious bathroom."

Breakfast

3.5/5
18 reviews

"Breakfast is average."

Rated 4.2/5 based on reviews from business travelers.

"Great reception. Clean rooms."

Location

4.8/5
24 reviews

"Great location."

Vibe

4.7/5
8 reviews

"Awesome vibe. Friendly atmosphere."

Service

4.5/5
14 reviews

"Professional service and good reception."

Cleanliness

4.3/5
6 reviews

"Clean."

Room

4.0/5
20 reviews

"Great room."

Breakfast

3.1/5
10 reviews

"Breakfast is average."

Rated 4.5/5 based on reviews from solo travelers.

"Train station is close. Friendly service."

Location

4.9/5
17 reviews

"Great location, close to the train station."

Vibe

4.7/5
7 reviews

"Awesome vibe."

Service

4.5/5
11 reviews

"Friendly service."

Room

3.9/5
14 reviews

"Great room."

Breakfast

3.4/5
9 reviews

"Breakfast is average."

Rated 4.2/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
18 reviews

"Great location, close to the train station."

Service

4.5/5
12 reviews

"Friendly service."

Room

3.8/5
19 reviews

"Great, reasonably-sized rooms."

Comfort

3.5/5
9 reviews

"Somewhat comfortable and acceptably sized rooms."