4.6
Excellent

Summary of 2,395 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.6/5 based on reviews from all travelers.

"Excellent business hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.7/5
592 reviews

"Well-located, although unfortunately the parking isn't easy." Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

Cleanliness

4.5/5
136 reviews

"Clean hotel facilities. Clean rooms."

Room

4.5/5
853 reviews

"Clean, well-kept rooms with cozy beds and lovely views." Adequate room size and A/C. Older rooms with subpar minibars. Shower can be a problem.

Vibe

4.4/5
189 reviews

"Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area." Hotel could use some updating. Good for business people. Good choice for a city trip. Good for traveling with friends.

Breakfast

4.4/5
185 reviews

"Tasty breakfast."

Service

4.3/5
580 reviews

"Professional service, especially great reception, housekeeping, and restaurant service." Room service is average. Booking process is sufficient. Great hotel security.

WiFi

3.2/5
8 reviews

"Regular internet service. Wifi quality could be improved."

Bar

3.0/5
11 reviews

"Bar is alright with good drinks."

Rated 4.3/5 based on reviews from business travelers.

"Wonderful housekeeping. Great hotel security."

Cleanliness

4.6/5
6 reviews

"Clean."

Location

4.6/5
30 reviews

"Great location, close to the train station."

Service

4.3/5
18 reviews

"Friendly service and great reception."

Room

4.1/5
34 reviews

"Good rooms with great views."

Rated 4.4/5 based on reviews from families.

"Near city centre. Clean rooms."

Location

4.8/5
65 reviews

"Near city centre in a great location." Close to public transport and the train.

Cleanliness

4.4/5
7 reviews

"Clean rooms."

Service

4.4/5
35 reviews

"Friendly service and great reception."

Breakfast

4.2/5
14 reviews

"Tasty breakfast."

Room

4.0/5
53 reviews

"Medium sized, clean rooms with lovely views and comfortable beds."

Comfort

3.3/5
27 reviews

"Room size and comfort are OK, but beds are great."

Rated 4.4/5 based on reviews from couples.

"Great shopping. Comfortable beds."

Location

4.8/5
36 reviews

"Great location near lots of shopping. Train station is close."

Breakfast

4.5/5
5 reviews

"Tasty breakfast."

Service

4.5/5
17 reviews

"Great service, especially at reception."

Room

4.2/5
44 reviews

"Great rooms, with comfortable beds and lovely views." Bathrooms and room size are acceptable.

Comfort

3.4/5
26 reviews

"Room size and comfort are OK, but beds are great."

Rated 4.6/5 based on reviews from solo travelers.

"Very quiet. Clean rooms."

Cleanliness

4.6/5
6 reviews

"Clean rooms."

Service

4.5/5
21 reviews

"Great service, especially at reception."

Location

4.5/5
31 reviews

"Great location, close to the train station."

Room

4.5/5
27 reviews

"The rooms are average sized, but are clean and have excellent views."

Breakfast

4.4/5
6 reviews

"Tasty breakfast."

Rated 4.3/5 based on reviews from all travelers.

"Excellent business hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
95 reviews

"Great location. Close to public transport and the train." Shopping, restaurants and bars in the area are great.

Breakfast

4.5/5
12 reviews

"Tasty breakfast."

Cleanliness

4.5/5
20 reviews

"Clean hotel facilities. Clean rooms."

Service

4.3/5
56 reviews

"Efficient, friendly service with a nice reception."

Room

3.9/5
92 reviews

"Tidy, well-kept rooms with average furniture, but excellent beds." Great views, but small rooms.

Comfort

3.0/5
51 reviews

"Small, comfortable rooms. Peaceful rooms with great beds."

Bar

2.8/5
5 reviews

"Standard bar."

Rated 4.4/5 based on reviews from couples.

"Nice building. Great room."

Location

4.8/5
19 reviews

"Great location, close to the train station."

Service

4.3/5
9 reviews

"Fantastic service."

Room

4.2/5
19 reviews

"Lovely rooms with pleasant views." Bathrooms and room size are acceptable.

Comfort

3.3/5
14 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 4.3/5 based on reviews from families.

"Comfortable beds. Friendly service."

Location

4.8/5
27 reviews

"Great location, close to the train station."

Service

4.3/5
13 reviews

"Friendly service."

Room

4.0/5
17 reviews

"Great rooms, with comfortable beds and lovely views." Average sized rooms.

Comfort

3.4/5
10 reviews

"Room size and comfort are OK, but beds are great."

Rated 4.3/5 based on reviews from all travelers.

"Excellent business hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
41 reviews

"Good location, close to public transport." Near to the city centre with good shopping options nearby.

Service

4.5/5
11 reviews

"Friendly service."

Cleanliness

4.3/5
5 reviews

"Clean."

Breakfast

4.2/5
6 reviews

"Tasty breakfast."

Room

4.1/5
30 reviews

"Good rooms with great views."

Comfort

3.3/5
15 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 4.2/5 based on reviews from families.

"Great view. Great room."

Location

4.7/5
18 reviews

"Near city centre in a great location. Close to public transport."

Service

4.4/5
7 reviews

"Friendly service."

Room

4.2/5
12 reviews

"Good rooms with great views."

Rated 4.5/5 based on reviews from all travelers.

"Excellent business hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.6/5
439 reviews

"Great location. Close to public transport and the train." Good shopping and sightseeing. Accessible by car, but parking is a hassle.

Cleanliness

4.5/5
109 reviews

"Clean hotel facilities. Clean rooms."

Room

4.5/5
715 reviews

"Nice beds and furniture, and well-maintained rooms." Mediocre sized rooms with only okay A/C, but great views and very clean. Older rooms with subpar minibars. Shower can be a problem.

Breakfast

4.5/5
163 reviews

"Great and affordable breakfast."

Vibe

4.5/5
164 reviews

"Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area." Hotel could use some updating.

Service

4.3/5
509 reviews

"Great, professional service from reception and housekeeping." Room service is average. Booking process is sufficient. Great hotel security. Recreation staff is nice.

WiFi

3.0/5
6 reviews

"Regular internet service. Wifi quality could be improved."

Rated 4.2/5 based on reviews from business travelers.

"Wonderful housekeeping. Professional service."

Cleanliness

4.6/5
5 reviews

"Clean."

Location

4.5/5
24 reviews

"Great location, close to the train station."

Service

4.4/5
17 reviews

"Friendly service and great reception."

Room

4.2/5
26 reviews

"Good rooms with great views."

Rated 4.8/5 based on reviews from solo travelers.

"Clean. Great location."

Service

4.5/5
17 reviews

"Great service, especially at reception."

Location

4.5/5
22 reviews

"Great location, close to the train station."

Breakfast

4.5/5
5 reviews

"Tasty breakfast."

Room

4.4/5
22 reviews

"Good rooms with great views."

Value

3.7/5
9 reviews

"Best value for money."

Rated 4.4/5 based on reviews from couples.

"Comfortable beds. Friendly atmosphere."

Location

4.7/5
13 reviews

"Great location, close to the train station."

Service

4.5/5
8 reviews

"Fantastic service."

Room

4.3/5
21 reviews

"Good rooms with great views."

Comfort

3.6/5
10 reviews

"Average sized rooms, but very comfortable."

Rated 4.6/5 based on reviews from families.

"Nice building. Tasty breakfast."

Location

4.7/5
12 reviews

"Great location, close to the train station."

Service

4.3/5
13 reviews

"Great service, especially at reception."

Breakfast

4.2/5
9 reviews

"Tasty breakfast."

Room

4.2/5
18 reviews

"Good rooms with great views."