4.5
Excellent

Summary of 4,239 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.5/5 based on reviews from all travelers.

Excellent luxury hotel. Close to River Walk. Good for sightseeing with nearby parking areas. Great pool. Awesome vibe.

Location

4.5/5
966 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

Wellness Area

4.0/5
62 reviews

Awesome wellness and fitness areas.

Vibe

4.0/5
279 reviews

Awesome vibe. Stylish hotel. Luxurious Hotel. Luxury hotel. Nice for romantic trips. Good for business people.

Pool

4.0/5
148 reviews

Clean pool area.

Service

3.8/5
1139 reviews

Mostly friendly and professional service, but bad restaurant service. Reception and bar service are as expected. Valet service is ok. Housekeeping and management are lacking. Room service could have been improved. Great concierge service. Recreation staff is ok. Great hotel security.

Bar

3.4/5
185 reviews

Bar is alright with good drinks. Bar service is acceptable.

Room

3.4/5
1136 reviews

Average but big rooms with wonderful views, and okay beds. Complaints about cleanliness, maintenance, and TVs. Poor furniture and complaints about bathroom cleanliness. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Cleanliness

2.7/5
494 reviews

Buildings are reasonably clean, but less well kept up rooms. Clean hotel facilities. Pool area is clean, but dining area and rooms are not.

WiFi

2.6/5
8 reviews

Regular internet service.

Breakfast

2.4/5
126 reviews

Some complaints about quality and price of breakfast.

Rated 4.3/5 based on reviews from families.

Awesome terrace. Near city centre.

Location

4.3/5
321 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

Service

3.8/5
315 reviews

Mostly friendly and professional service, but bad restaurant service. Reception and bar service are as expected. Housekeeping and management are lacking. Room service could have been improved.

Bar

3.4/5
49 reviews

Bar is alright with good drinks. Bar service is acceptable.

Room

3.1/5
335 reviews

Big enough rooms with awesome views. Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Shower can be a problem.

Food

2.6/5
96 reviews

Bad overall dining experience with a bad menu.

Breakfast

2.5/5
35 reviews

Some complaints about quality and price of breakfast.

Cleanliness

2.4/5
163 reviews

Bathrooms and rooms are untidy. Clean hotel facilities.

Value

1.8/5
69 reviews

Value for money could be better. High priced breakfast.

Rated 4.4/5 based on reviews from couples.

Beautiful architecture. Stylish hotel.

Location

4.6/5
114 reviews

Great location with excellent sightseeing. Pricey, inconvenient parking.

Pool

4.1/5
9 reviews

Great pool.

Vibe

4.0/5
40 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Entrance area is ok.

Service

4.0/5
127 reviews

Friendly service, and reception was okay. Old, neglected rooms with uncomfortable beds, yet lovely views. Valet service is ok.

Room

3.6/5
130 reviews

Large rooms with nice views and OK beds. Untidy, poorly-kept rooms with poor furniture and bathrooms.

Bar

3.4/5
27 reviews

Standard bar. Bar service is acceptable.

Food

3.1/5
44 reviews

Bad overall dining experience with a bad menu.

Cleanliness

3.0/5
55 reviews

Buildings are reasonably clean, but less well kept up rooms. Clean hotel facilities.

Breakfast

2.5/5
26 reviews

Breakfast can be improved.

Value

1.9/5
30 reviews

Value for money could be better.

Rated 4.4/5 based on reviews from business travelers.

Great location. Friendly service.

Location

4.5/5
22 reviews

Great location with excellent sightseeing.

Service

3.9/5
27 reviews

Friendly service.

Vibe

3.6/5
10 reviews

Awesome vibe. Hotel could use some updating.

Comfort

3.5/5
15 reviews

Spacious, comfortable room with acceptable beds.

Room

3.2/5
27 reviews

Well-sized, typical rooms with mediocre beds. Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

2.9/5
11 reviews

Buildings are reasonably clean, but less well kept up rooms.

Rated 4.3/5 based on reviews from solo travelers.

Great wellness & sports facilities. Awesome vibe.

Location

4.5/5
6 reviews

Great location.

Vibe

3.7/5
5 reviews

Awesome vibe.

Service

3.5/5
12 reviews

Fantastic service.

Bar

3.4/5
5 reviews

Standard bar.

Comfort

3.2/5
8 reviews

Comfortable.

Room

3.2/5
14 reviews

Room is all right.

Food

2.9/5
5 reviews

Food is all right.

Rated 4.2/5 based on reviews from all travelers.

Excellent luxury hotel. Close to River Walk. Good for sightseeing with nearby parking areas. Great pool. Awesome vibe.

Location

4.5/5
935 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

Vibe

4.0/5
271 reviews

Awesome vibe. Stylish hotel. Hotel could use some updating. Luxurious Hotel.

Pool

4.0/5
145 reviews

Clean pool area.

Service

3.8/5
1100 reviews

Reception is decent, with overall friendly and professional service. Valet service is ok. Housekeeping and management are lacking. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service could have been improved. Great concierge service. Recreation staff is ok. Great hotel security.

Bar

3.4/5
182 reviews

Bar is alright with good drinks. Bar service is acceptable.

Room

3.4/5
1096 reviews

Average but big rooms with wonderful views, and okay beds. Complaints about cleanliness, maintenance, and TVs. Poor furniture and complaints about bathroom cleanliness. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Cleanliness

2.7/5
469 reviews

Buildings are reasonably clean, but less well kept up rooms. Clean hotel facilities. Pool area is clean, but dining area and rooms are not.

Breakfast

2.4/5
123 reviews

Some complaints about quality and price of breakfast.

WiFi

2.4/5
6 reviews

Wifi quality could be improved.

Rated 4.2/5 based on reviews from families.

Awesome terrace. Good alcoholic drinks.

Location

4.4/5
302 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

Service

3.8/5
296 reviews

Mostly friendly and professional service, but bad restaurant service. Reception and bar service are as expected. Housekeeping and management are lacking. Room service could have been improved.

Pool

3.8/5
56 reviews

Great pool.

Bar

3.4/5
48 reviews

Bar is alright with good drinks. Bar service is acceptable.

Room

3.1/5
316 reviews

Big enough rooms with awesome views. Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Shower can be a problem.

Food

2.6/5
92 reviews

Bad overall dining experience with a bad menu.

Breakfast

2.5/5
35 reviews

Some complaints about quality and price of breakfast.

Cleanliness

2.4/5
151 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Value

1.9/5
63 reviews

Value for money could be better. High priced breakfast.

Rated 4.4/5 based on reviews from couples.

Beautiful architecture. Stylish hotel.

Location

4.6/5
112 reviews

Great location with excellent sightseeing. Pricey, inconvenient parking.

Pool

4.1/5
9 reviews

Great pool.

Vibe

4.0/5
39 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Entrance area is ok. Hotel could use some updating.

Service

4.0/5
124 reviews

Friendly service, and reception was okay. Old, neglected rooms with uncomfortable beds, yet lovely views. Valet service is ok.

Room

3.5/5
126 reviews

Large rooms with nice views and OK beds. Untidy, poorly-kept rooms with poor furniture and bathrooms.

Bar

3.4/5
26 reviews

Standard bar. Bar service is acceptable.

Cleanliness

2.9/5
53 reviews

Buildings are reasonably clean, but less well kept up rooms. Clean hotel facilities.

Breakfast

2.5/5
24 reviews

Breakfast is average.

Value

1.8/5
28 reviews

Value for money could be better.

Rated 4.2/5 based on reviews from business travelers.

Great location.

Location

4.5/5
22 reviews

Great location with excellent sightseeing.

Service

3.9/5
27 reviews

Friendly service.

Vibe

3.6/5
10 reviews

Awesome vibe. Hotel could use some updating.

Comfort

3.5/5
15 reviews

Spacious, comfortable room with acceptable beds.

Room

3.2/5
27 reviews

Well-sized, typical rooms with mediocre beds. Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

2.9/5
11 reviews

Buildings are reasonably clean, but less well kept up rooms.

Rated 3.9/5 based on reviews from solo travelers.

Awesome vibe. Spacious rooms.

Location

4.5/5
6 reviews

Great location.

Vibe

3.7/5
5 reviews

Awesome vibe.

Service

3.5/5
11 reviews

Fantastic service.

Bar

3.4/5
5 reviews

Standard bar.

Comfort

3.2/5
8 reviews

Comfortable.

Room

3.2/5
14 reviews

Room is all right.

Food

2.9/5
5 reviews

Food is all right.

Rated 4.2/5 based on reviews from all travelers.

Excellent luxury hotel. Close to River Walk. Good for sightseeing with nearby parking areas. Great pool. Awesome vibe.

Location

4.4/5
23 reviews

Great location.

Service

3.7/5
30 reviews

Friendly service.

Comfort

3.4/5
12 reviews

Rooms are big and moderately comfortable.

Room

3.1/5
28 reviews

Rooms are acceptable but need cleaning. Spacious rooms with excellent views.

Cleanliness

2.5/5
20 reviews

Rooms could be cleaner.

Value

1.8/5
9 reviews

Value for money could be better.

Rated 4.4/5 based on reviews from families.

Great location. Fantastic service.

Location

4.4/5
14 reviews

Great location.

Service

3.8/5
15 reviews

Fantastic service.

Comfort

3.5/5
5 reviews

Comfortable.

Room

3.1/5
13 reviews

Rooms are acceptable but need cleaning.

Cleanliness

2.5/5
11 reviews

Buildings are reasonably clean, but less well kept up rooms.