Location
Great, central location, and okay parking.
Pool
Great pool.
Wellness Area
Great fitness area with clean wellness facilities. Wellness staff is ok.
Service
Acceptably professional staff and mediocre bar service. Friendly service and decent entertainment. Decent management, reception, and restaurant service. Housekeeping can be a problem. Room service could have been improved. Booking process should be better organized. Recreation staff is nice.
Room
Average but big rooms with wonderful views, and okay beds. Guests complain about cleanliness, maintenance, and furnishing. Bathrooms are large but with substandard cleaning. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.
Breakfast
Decent and moderately priced breakfast.
Bar
So-so bar with mediocre drinks. Bar service is acceptable. Beverages could be cheaper.
Value
Value for money could be better. Food and beverages are pricey. Acceptable breakfast prices.
Cleanliness
Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Clean wellness & sports facilities.
WiFi
Wifi quality could be improved.