Score distribution

3854
1772
234
81
28

Types of travelers

4.5/5

"Good functional accomodation"

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My liking of the Novotel boils down to the room with a spacious shower and good water pressure, a vanity with room to place your toiletry bags and a room that has numerous power point for charging phones computers etc and to top it off the room was spacious so that two people could move around easily

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Kia Ora Keith, Thank you for taking the time to share your feedback, we very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to recei…

Kia Ora Keith, Thank you for taking the time to share your feedback, we very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback, and I will be sure to pass your comments on to our restaurant team! I am glad to hear that you found the room to your liking, and that your stay was very comfortable! Thank you again for sharing your experience, we look forward to welcoming you back in the future. Ngā mihi, Alana Williams Front Office Duty Manager Novotel New Plymouth Taranaki Corner Hobson & Leach Street – New Plymouth 4310 – New Zealand T +6… novotelnewplymouth.com

5/5

"Excellent service. Friendly staff."

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Kia Ora Paul, Thank you for taking the time to share your feedback, we very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receiv…

Kia Ora Paul, Thank you for taking the time to share your feedback, we very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback, and I will be sure to pass your lovely comments on to our restaurant team! I'm glad to hear they had a positive impact on your stay with us! Thank you again for sharing your experience, we look forward to welcoming you back in the future. Ngā mihi, Alana Williams Front Office Duty Manager Novotel New Plymouth Taranaki Corner Hobson & Leach Street – New Plymouth 4310 – New Zealand T +6… novotelnewplymouth.com

4/5

"Good Stay"

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Room was clean, free parking and dining experience delightful.

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Kia Ora Renee Thank you very much for taking the time to share your feedback, we very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure…

Kia Ora Renee Thank you very much for taking the time to share your feedback, we very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback and I will share your comments with our team. I did investigate your booking, and unfortunately we could not upgrade to a higher room type as the Two Bedroom Apartments were sold out for the day. I do apologise that this was not explained properly to you during check in. We shall do our best to ensure you receive a complimentary upgrade on your next visit. Thank you again for sharing your experience, we very much look forward to welcoming you back in the future. Ngā mihi, Alana Williams Front Office Duty Manager Novotel New Plymouth Taranaki Corner Hobson & Leach Street – New Plymouth 4310 – New Zealand T +6… novotelnewplymouth.com

4.5/5

"Great stay"

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Great facilities, faultless service, and spacious rooms made for a lovely stay.

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Kia Ora Brian, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with …

Kia Ora Brian, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi, Satya Sharma Front Office Duty Manager Novotel New Plymouth Taranaki Corner Hobson & Leach Street – New Plymouth 4310 – New Zealand T +6… novotelnewplymouth.com

4.5/5

"Awesome hotel"

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We love the modern style and ammenities of the hotel! Gorgeous lobby/bar. The room was lovely. We liked the funky light switch. Except the one beside the bed isn’t light up which is a bit more annoying. Also the curtains don’t go right to the wall so there is a gap of sunlight which comes in quite strong and is tough on the sleep in! Not a super central location but it was good to get a few walks in anyway, to work off all the food! Bed was comfy, shower was fab! Food was delicious and staff were friendly and helpful!

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Kia Ora Angela, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. I am glad to know that your overall stay was good. I sincerely apologise for the inco…

Kia Ora Angela, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. I am glad to know that your overall stay was good. I sincerely apologise for the inconvenience you faced due to curtains in the room and at check-out, however I can assure you that we take our guests feedback seriously and will be doing our best to eliminate reoccurrence of such incidences in future. We really hope that you will give us another opportunity to serve you better in near future. Ngā mihi, Satya Sharma Front Office Duty Manager Novotel New Plymouth Taranaki Corner Hobson & Leach Street – New Plymouth 4310 – New Zealand T +6… novotelnewplymouth.com