Score distribution

1369
543
83
30
15

Types of travelers

4.5/5

"very nice weekend, it was a pity we had to leave so early and not enjoy a sleep in"

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All staff were very pleasant and helpful. the room was more than adequate, and we enjoyed a lovely breakfast.

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Kia Ora Desmond, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments wit…

Kia Ora Desmond, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi, Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

3/5

"Trying somewhere new"

A late notice booking for work

3/5

"Good stay"

Disappointed with Front Desk, not terribly welcoming. Didn’t advise of facilities, parking for guests, facilities provided for guests. Restaurant hours. Room only had one wine glass with 2 guests.

4.5/5

"clean and nice"

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Kia Ora Dai, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Ngā mihi, Kate Conley Front Office Duty Manager Novotel New Ply…

Kia Ora Dai, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Ngā mihi, Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

4.5/5
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This review received a response on

Kia Ora Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Ngā mihi, Kate Conley Front Office Duty Manager Novotel New …

Kia Ora Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Ngā mihi, Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…