4.1
Very Good

Summary of 5,689 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.1/5 based on reviews from all travelers.

"Very good business hotel. Close to Harbour. Fantastic service. Great location."

Service

3.8/5
1519 reviews

"Great management and friendly, professional service, particularly at the bar." Reception, housekeeping and restaurant service were adequate. Good shuttle service. Room service could have been improved. Booking process is sufficient. Concierge service is average. Hotel security is ok. Recreation staff is ok.

Location

3.6/5
579 reviews

"Great location. Far from city centre but reasonably close to shopping." Accessible by car, but parking is a hassle. Good restaurants & bars in the area. Affordable parking.

Breakfast

3.6/5
522 reviews

"Great and affordable breakfast."

Room

3.4/5
1498 reviews

"Views are good, menus are average, and rooms are acceptably clean." Bathrooms are large but with substandard cleaning. Room need better maintenance, and minibars are not great. People dislike the TVs, A/C, and furniture. Shower was ok.

WiFi

3.1/5
31 reviews

"Regular internet service. Wifi quality could be improved."

Food

2.6/5
642 reviews

"Substandard dining experience and unpopular side dishes." Menu is alright, but snacks are not great. Affordable food with adequate dessert & fruits. Dining area is poorly cleaned and there were complaints about the vegetables. No good fish & seafood. Untasty beef dishes & steak. Pasta is ok. Bad poultry dishes.

Cleanliness

2.5/5
663 reviews

"The bathrooms and dining area need some cleaning." Rooms are moderately tidy but pool area could use more attention. Moderately clean hotel facilities.

Rated 4.1/5 based on reviews from families.

"Luxurious Hotel. Affordable food."

Breakfast

4.0/5
93 reviews

"Tasty breakfast."

Service

3.9/5
168 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping." Good shuttle service. Room service could have been improved.

Location

3.6/5
127 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Easy car access but inadequate parking.

Room

3.4/5
178 reviews

"Views are good, menus are average, and rooms are acceptably clean." Old rooms with lacking maintenance, furnishings, and bathroom cleanliness.

Bar

3.0/5
17 reviews

"Standard bar."

Cleanliness

2.5/5
82 reviews

"Bathrooms, dining area untidy; rooms relatively untidy." Moderately clean hotel facilities.

Rated 4.2/5 based on reviews from couples.

"Great view."

Service

3.8/5
27 reviews

"Friendly service, and reception was okay."

Location

3.7/5
14 reviews

"Great location."

Breakfast

3.6/5
14 reviews

"Tasty breakfast."

Comfort

3.5/5
20 reviews

"Spacious, comfortable room with acceptable beds."

Room

3.5/5
44 reviews

"Okay beds and somewhat clean, big rooms with excellent views."

Cleanliness

2.6/5
14 reviews

"Room cleanliness is acceptable."

Food

2.5/5
15 reviews

"Food is all right."

Rated 4.0/5 based on reviews from business travelers.

"Professional service. Great location."

Location

3.9/5
9 reviews

"Great location."

Breakfast

3.4/5
8 reviews

"Breakfast is average."

Service

3.4/5
11 reviews

"Service is relatively professional."

Room

3.2/5
11 reviews

"Room is all right."

Cleanliness

2.8/5
5 reviews

"Quite clean."

Amenities

2.8/5
6 reviews

"Average hotel building."

Food

2.5/5
7 reviews

"Food could be better."

Rated 4.2/5 based on reviews from solo travelers.

"Tasty breakfast. Fantastic service."

Service

3.9/5
6 reviews

"Fantastic service."

Location

3.8/5
5 reviews

"Great location."

Breakfast

3.7/5
5 reviews

"Tasty breakfast."

Room

3.2/5
7 reviews

"Room is all right."

Rated 3.7/5 based on reviews from all travelers.

"Very good business hotel. Close to Harbour. Fantastic service. Great location."

Service

3.9/5
8 reviews

"Friendly service."

Value

3.6/5
5 reviews

"Best value for money."

Location

3.6/5
5 reviews

"Great location."

Room

3.1/5
7 reviews

"Room is all right."

Cleanliness

2.8/5
7 reviews

"Quite clean."

Rated 3.8/5 based on reviews from all travelers.

"Very good business hotel. Close to Harbour. Fantastic service. Great location."

Service

3.8/5
1372 reviews

"Great management and friendly, professional service, particularly at the bar." Reception, housekeeping and restaurant service were adequate. Room service could have been improved. Booking process is sufficient. Good shuttle service. Concierge service is average. Recreation staff is ok.

Location

3.6/5
461 reviews

"Great location. Far from city centre but reasonably close to shopping." Excellent sightseeing, restaurants and bars nearby. Accessible by car, but parking is a hassle. Affordable parking.

Breakfast

3.5/5
422 reviews

"Affordable, fairly tasty breakfasts."

Room

3.4/5
1340 reviews

"Average but big rooms with wonderful views, and okay beds." Poorly maintained and cleaned rooms. Bathrooms are large but with substandard cleaning. Substandard furniture, A/C, minibar and TV's. Shower was ok.

WiFi

3.1/5
27 reviews

"Average wifi quality."

Food

2.5/5
570 reviews

"Substandard dining experience and unpopular side dishes." Menu is alright, but snacks are not great. Affordable food with adequate dessert & fruits. Dining area is poorly cleaned and there were complaints about the vegetables. No good fish & seafood. Untasty beef dishes & steak. Pasta is ok. Bad poultry dishes.

Cleanliness

2.4/5
603 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities." Dirty in the dining and pool areas.

Rated 4.0/5 based on reviews from families.

"Affordable food."

Breakfast

3.8/5
40 reviews

"Tasty breakfast."

Location

3.8/5
66 reviews

"Well-located, although unfortunately the parking isn't easy." Good dining out, sightseeing, and okay shopping nearby.

Service

3.6/5
101 reviews

"Friendly, more-or-less professional service, and so-so reception." Room service could have been improved.

Room

3.4/5
117 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms.

Bar

2.9/5
11 reviews

"Standard bar."

Cleanliness

2.5/5
61 reviews

"Bathrooms, dining area untidy; rooms relatively untidy." Moderately clean hotel facilities.

Food

2.5/5
50 reviews

"Restaurant is affordable, although the dining area needs cleaning and overall experience is lacking." Acceptable menu with average desserts.

Rated 4.1/5 based on reviews from couples.

"Great view."

Service

3.8/5
25 reviews

"Friendly service, and reception was okay."

Location

3.7/5
11 reviews

"Great location."

Breakfast

3.6/5
13 reviews

"Tasty breakfast."

Comfort

3.5/5
18 reviews

"Spacious, comfortable room with acceptable beds."

Room

3.4/5
40 reviews

"Okay beds and somewhat clean, big rooms with excellent views."

Cleanliness

2.6/5
13 reviews

"Room cleanliness is acceptable."

Food

2.5/5
13 reviews

"Food is all right."

Rated 3.9/5 based on reviews from business travelers.

"Professional service. Spacious rooms."

Service

3.5/5
6 reviews

"Service is adequate."

Room

3.2/5
6 reviews

"Room is all right."

Rated 3.7/5 based on reviews from solo travelers.

"Fantastic service."

Service

3.9/5
5 reviews

"Fantastic service."

Rated 4.3/5 based on reviews from all travelers.

"Very good business hotel. Close to Harbour. Fantastic service. Great location."

Pool

4.2/5
32 reviews

"Great pool."

Breakfast

4.2/5
89 reviews

"Tasty breakfast."

Value

4.0/5
59 reviews

"Best value for money."

Service

4.0/5
112 reviews

"Reception is decent, with overall friendly and professional service." Good shuttle service.

Location

3.7/5
107 reviews

"Great location somewhat accessible by car." Far from city centre, but good shopping nearby.

Amenities

3.6/5
62 reviews

"Nice amenities and reasonable facilities."

Room

3.2/5
129 reviews

"Large, reasonably clean rooms and comfortable beds." Poor maintenance in rooms and bathrooms.

Cleanliness

2.7/5
41 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Rated 4.5/5 based on reviews from families.

"Tasty breakfast. Luxurious Hotel."

Pool

4.2/5
21 reviews

"Great pool."

Service

4.0/5
60 reviews

"Reception is decent, with overall friendly and professional service." Good shuttle service.

Breakfast

4.0/5
52 reviews

"Tasty breakfast."

Value

4.0/5
34 reviews

"Best value for money."

Location

3.6/5
60 reviews

"Great location, with good shopping nearby and easy access by car."

Amenities

3.5/5
42 reviews

"Hotel buildings are alright and facilities are modern."

Room

3.3/5
57 reviews

"Large, reasonably clean rooms and comfortable beds."

Cleanliness

2.6/5
18 reviews

"Room cleanliness is acceptable."

Rated 4.5/5 based on reviews from business travelers.

"Great location. Fantastic service."

Location

3.8/5
7 reviews

"Great location."

Rated 4.3/5 based on reviews from all travelers.

"Very good business hotel. Close to Harbour. Fantastic service. Great location."

Service

4.0/5
9 reviews

"Fantastic service."

Room

3.1/5
9 reviews

"Room is all right."

Amenities

3.1/5
6 reviews

"Ordinary amenities."

Cleanliness

2.7/5
6 reviews

"Quite clean."

Rated 3.5/5 based on reviews from all travelers.

"Very good business hotel. Close to Harbour. Fantastic service. Great location."

Service

3.8/5
11 reviews

"Friendly service."

Vibe

3.5/5
5 reviews

"Decent vibe."

Room

2.9/5
9 reviews

"Room is all right."