Great location. Shopping, restaurants and bars in the area are great. Parking is good and affordable.
Complaints about reception service. Complaints about management, but acceptably friendly staff. Poor restaurant service and housekeeping, but professional enough service overall. Hotel security is ok. Room service could have been improved.
Wifi quality could be improved.
Breakfast can be improved.
Facilities in need of refurbishment. Decent hotel grounds and entrance area. Elevator in need of updating. Adequate meeting & event facilities. Beautiful architecture.
Bad overall dining experience with a bad menu. Bad desserts & fruits.
Uncomfortable, cramped rooms, with poor beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.
Outdated, rooms with poor cleanliness and maintenance. Mediocre sized, poorly cleaned bathrooms. Small rooms with subpar A/C, minibars, and kitchenettes. Guests complain about the furniture, balconies, beds, and TVs. Shower can be a problem.
Bathrooms and rooms are untidy. Hotel facilities could use a good clean.
Pool should be renewed.
Poorly reviewed fitness area.