Service
Friendly service, and reception was okay. Great, professional waitstaff and bartenders. Housekeeping and management are lacking. Booking process should be better organized. Hotel security can be an issue.
Breakfast
Tasty yet pricey breakfasts.
WiFi
Good internet service. Average wifi quality.
Location
Location is ok. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.
Pool
Acceptable pools with some cleanliness complaints.
Room
Rooms outdated with poor minibars, but beds are acceptable. Poorly maintained and cleaned but large rooms, and complaints about grungy bathrooms. Substandard furniture with poor A/C, TV's and balconies. No view and poor quality kitchenette. Shower can be a problem.
Amenities
Great terrace but old facilities with a poor entrance area. Elevator in need of updating. Architecture not so nice.
Cleanliness
Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities. Dining area is relatively clean.
Vibe
Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Hotel is fairly plain. Entrance area is not particularly attractive. Great for a wellness holiday. Good choice for a city trip.