"Service, especially restaurant service and housekeeping, is friendly and professional." Great concierge service.
"Good location, close to public transport." Near to downtown with good options for sightseeing. So-so car access and parking.
"Tasty yet pricey breakfasts."
"Clean hotel facilities. Clean rooms." The bathrooms and dining area need some cleaning.
"Medium sized, clean rooms with lovely views and comfortable beds." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.