4.1
Very Good

Summary of 5,734 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.1/5 based on reviews from all travelers.

"Good city hotel. Close to Penn. Great location."

Location

4.8/5
1561 reviews

"Great location with good parking availability." Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Wellness Area

4.4/5
25 reviews

"Awesome wellness and fitness areas."

Service

3.8/5
1275 reviews

"Friendly and excellent service from wait staff, housekeeping, and management." Average reception and service professionalism is typical. Great hotel security. Room service could have been improved. Concierge service could be more helpful. Booking process should be better organized.

WiFi

3.5/5
44 reviews

"Expensive but decent WiFi. Wifi quality could be improved."

Cleanliness

3.3/5
602 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

2.6/5
1753 reviews

"So-so beds and rooms, but balconies are nice with great views." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Amenities

2.3/5
577 reviews

"Generally old facilities, although conference area was good." Elevator in need of updating. Nice hotel grounds and entrance area is alright. Adequate terrace.

Vibe

2.1/5
564 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Stylish hotel. Hotel is relatively luxurious. Good choice for a city trip. Good for business people.

Breakfast

1.8/5
85 reviews

"Some complaints about quality and price of breakfast."

Comfort

1.8/5
855 reviews

"Small suites with problems of comfort and noise. Average beds."

Pool

0.3/5
8 reviews

"Pool should be renewed."

Rated 4.0/5 based on reviews from families.

"Great dining experience. Great hotel security."

Location

4.8/5
498 reviews

"Great location with good parking availability." Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

Wellness Area

4.4/5
8 reviews

"Awesome wellness and fitness areas."

Food

4.2/5
38 reviews

"Menu is excellent with tasty food."

Service

4.0/5
382 reviews

"Friendly and moderately professional service, with okay reception and excellent housekeeping." Great hotel security.

Cleanliness

3.1/5
157 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

WiFi

3.0/5
16 reviews

"Regular internet service. Wifi quality could be improved."

Room

2.5/5
541 reviews

"Views are good, menus are average, and rooms are acceptably clean." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Amenities

2.1/5
180 reviews

"Hotel grounds and lobby are nice, but facilities are outdated." Elevator in need of updating.

Vibe

2.1/5
160 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Stylish hotel.

Comfort

1.8/5
263 reviews

"Small suites with problems of comfort and noise. Average beds."

Breakfast

1.7/5
36 reviews

"Some complaints about quality and price of breakfast."

Rated 3.8/5 based on reviews from couples.

"Good restaurant service. Good restaurants & bars in the area."

Location

4.7/5
261 reviews

"Great location. Close to public transport and the train." Central location with great sightseeing, dining out and shopping.

Food

4.0/5
23 reviews

"Menu is excellent with tasty food."

Service

3.6/5
163 reviews

"Great, friendly housekeeping." Service is acceptably professional, but some complaints about reception staff. Great hotel security.

Cleanliness

3.5/5
92 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

WiFi

2.8/5
8 reviews

"Regular internet service."

Room

2.5/5
292 reviews

"Poorly-maintained, small, old rooms with inadequate A/C." Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Amenities

2.4/5
83 reviews

"Facilities in need of refurbishment. Elevator in need of updating."

Vibe

1.9/5
82 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Stylish hotel.

Comfort

1.8/5
167 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Breakfast

1.6/5
16 reviews

"Breakfast can be improved."

Rated 3.9/5 based on reviews from solo travelers.

"Good fitness area. Great wellness & sports facilities."

Location

4.8/5
114 reviews

"Great location. Near to downtown with good options for sightseeing." Close to public transport and the train.

Service

3.5/5
92 reviews

"Average reception and service professionalism is typical." Reception and housekeeping are friendly.

Cleanliness

3.2/5
50 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

3.1/5
130 reviews

"Views are good, menus are average, and rooms are acceptably clean." Badly maintained and cleaned rooms with poor furnishings. Old, cramped rooms with poor minibars.

Amenities

2.4/5
46 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Beautiful architecture.

Comfort

2.1/5
53 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Vibe

1.9/5
42 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Stylish hotel. Entrance area is ok.

Breakfast

1.8/5
7 reviews

"Breakfast can be improved."

Rated 3.6/5 based on reviews from business travelers.

"Friendly atmosphere. Train station is close."

Location

4.7/5
42 reviews

"Great location, close to the train station."

Service

3.5/5
41 reviews

"Friendly, more-or-less professional service, and so-so reception."

Cleanliness

3.1/5
18 reviews

"Room cleanliness is acceptable."

Value

2.8/5
9 reviews

"Fairly good value for money."

Room

2.2/5
56 reviews

"Small rooms with below average bathrooms and poor maintenance." Views are good, menus are average, and rooms are acceptably clean.

Amenities

2.1/5
18 reviews

"Outdated facilities with a decent entrance area."

Vibe

1.9/5
22 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok.

Comfort

1.8/5
27 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 3.9/5 based on reviews from all travelers.

"Good city hotel. Close to Penn. Great location."

Location

4.8/5
18 reviews

"Good location, close to public transport."

Service

3.9/5
17 reviews

"Friendly and professional housekeepers."

Cleanliness

3.2/5
12 reviews

"Room cleanliness is acceptable."

Room

3.1/5
30 reviews

"Views are good, menus are average, and rooms are acceptably clean." Some don't like the size or furnishing of the rooms.

Amenities

2.2/5
5 reviews

"Hotel buildings could use some improvement."

Comfort

2.0/5
18 reviews

"Uncomfortable, small rooms, with decent beds."

Vibe

1.4/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.0/5 based on reviews from solo travelers.

"Great view. Fantastic service."

Location

4.8/5
8 reviews

"Great location."

Service

3.9/5
9 reviews

"Great service and housekeeping."

Room

2.8/5
11 reviews

"Small, but acceptable, rooms."

Comfort

1.9/5
9 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from all travelers.

"Good city hotel. Close to Penn. Great location."

Location

4.8/5
37 reviews

"Near city centre in a great location. Close to public transport."

Food

4.0/5
5 reviews

"Delicious food."

Service

3.8/5
32 reviews

"Service is welcoming but the reception is subpar."

Cleanliness

3.5/5
12 reviews

"Clean hotel facilities."

Value

2.9/5
12 reviews

"Fairly good value for money."

Room

2.4/5
60 reviews

"Poorly maintained, old, small rooms with poor bathrooms." Lovely views and decent beds.

Amenities

2.4/5
16 reviews

"Hotel buildings could use some improvement."

Comfort

1.8/5
27 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Vibe

1.6/5
18 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.7/5 based on reviews from families.

"Delicious food. Clean."

Location

4.8/5
7 reviews

"Great location."

Service

3.8/5
11 reviews

"Friendly service."

Amenities

2.4/5
6 reviews

"Hotel buildings could use some improvement."

Room

2.1/5
22 reviews

"Small rooms with below average bathrooms and poor maintenance." Lovely views and decent beds.

Comfort

1.8/5
11 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Vibe

1.5/5
6 reviews

"Vibe is not too good."

Rated 4.2/5 based on reviews from couples.

"Great location. Great view."

Location

4.8/5
12 reviews

"Good location, close to public transport."

Service

4.0/5
9 reviews

"Fantastic service."

Room

2.5/5
13 reviews

"Room needs to be improved. Great view."

Comfort

1.9/5
6 reviews

"More comfort would be nice."

Rated 3.8/5 based on reviews from all travelers.

"Good city hotel. Close to Penn. Great location."

Location

4.8/5
1057 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Close to public transport and the train. Decent, but pricey, parking.

Wellness Area

4.3/5
18 reviews

"Awesome wellness and fitness areas."

Service

3.9/5
931 reviews

"Service, especially restaurant service and housekeeping, is friendly and professional." Reception and management are fine. Great hotel security. Concierge service could be more helpful.

WiFi

3.2/5
22 reviews

"Regular internet service. Wifi quality could be improved."

Cleanliness

3.0/5
448 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

2.5/5
1242 reviews

"So-so beds and rooms, but balconies are nice with great views." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Vibe

2.4/5
398 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Stylish hotel.

Amenities

2.3/5
443 reviews

"Hotel grounds and lobby are nice, but facilities are outdated." Elevator in need of updating. Beautiful architecture. Adequate terrace.

Breakfast

1.9/5
46 reviews

"Some complaints about quality and price of breakfast."

Comfort

1.6/5
609 reviews

"Small suites with problems of comfort and noise. Average beds."

Pool

0.4/5
7 reviews

"Pool should be renewed."

Rated 3.9/5 based on reviews from families.

"Great hotel security."

Location

4.8/5
311 reviews

"Great location with good parking availability." Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

Wellness Area

4.4/5
6 reviews

"Awesome wellness and fitness areas."

Service

4.2/5
251 reviews

"Great housekeeping with friendly and professional service, but mediocre reception." Great hotel security. Room service could have been improved.

Food

4.2/5
30 reviews

"Menu is excellent with tasty food."

Cleanliness

3.0/5
110 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

WiFi

2.9/5
7 reviews

"Average wifi quality."

Room

2.5/5
349 reviews

"Views are good, menus are average, and rooms are acceptably clean." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Vibe

2.4/5
96 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Stylish hotel.

Amenities

2.0/5
123 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating.

Breakfast

1.8/5
13 reviews

"Breakfast can be improved."

Comfort

1.8/5
168 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.6/5 based on reviews from couples.

"Good restaurant service. Great shopping."

Location

4.8/5
152 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Close to public transport and the train.

Food

4.0/5
19 reviews

"Menu is excellent with tasty food."

Service

3.6/5
102 reviews

"Friendly and moderately professional service, with okay reception and excellent housekeeping." Great hotel security.

Cleanliness

3.1/5
60 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Amenities

2.4/5
58 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Beautiful architecture.

Room

2.4/5
181 reviews

"Small, outdated rooms in need of better maintenance." Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Vibe

2.2/5
58 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Stylish hotel.

Breakfast

1.7/5
7 reviews

"Breakfast can be improved."

Comfort

1.4/5
104 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.9/5 based on reviews from solo travelers.

"Good fitness area. Great wellness & sports facilities."

Location

4.8/5
75 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Service

3.4/5
58 reviews

"Friendly and moderately professional service, with okay reception and excellent housekeeping."

Cleanliness

3.2/5
35 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Room

3.1/5
88 reviews

"Rooms acceptably tidy, and beds alright, but rooms are small with substandard minibars." Views are great but rooms are poorly-maintained and bathroom is substandard.

Amenities

2.4/5
39 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Beautiful architecture.

Vibe

2.1/5
24 reviews

"Vibe is not too good. Hotel could use some updating. Stylish hotel." Entrance area is ok.

Comfort

2.0/5
31 reviews

"Uncomfortable, small rooms, with decent beds."

Breakfast

1.9/5
6 reviews

"Breakfast can be improved."

Rated 3.5/5 based on reviews from business travelers.

"Professional service. Friendly atmosphere."

Location

4.8/5
34 reviews

"Great location, close to the train station."

Service

3.6/5
35 reviews

"Friendly, more-or-less professional service, and so-so reception."

Cleanliness

3.0/5
15 reviews

"Room cleanliness is acceptable."

Amenities

2.1/5
14 reviews

"Uninspiring buildings and a so-so entrance area."

Room

2.0/5
42 reviews

"Small rooms with below average bathrooms and poor maintenance." Rooms are quite clean and beds are standard.

Vibe

1.9/5
18 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok.

Comfort

1.8/5
22 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 3.8/5 based on reviews from all travelers.

"Good city hotel. Close to Penn. Great location."

Location

4.8/5
15 reviews

"Great location."

Service

4.0/5
8 reviews

"Fantastic service."

Cleanliness

3.4/5
13 reviews

"Room cleanliness is acceptable."

Room

2.9/5
18 reviews

"Rooms are quite clean and beds are standard." Small rooms with low rated bathrooms.

Amenities

2.3/5
9 reviews

"Hotel buildings could use some improvement."

Comfort

2.1/5
12 reviews

"Uncomfortable, small rooms, with decent beds."

Vibe

1.8/5
5 reviews

"Vibe is not too good."

Rated 3.8/5 based on reviews from families.

"Great location."

Location

4.8/5
5 reviews

"Great location."

Rated 3.7/5 based on reviews from all travelers.

"Good city hotel. Close to Penn. Great location."

Location

4.8/5
31 reviews

"Near city centre in a great location."

Service

4.1/5
26 reviews

"Friendly, acceptably professional service."

Cleanliness

3.5/5
9 reviews

"Clean."

Room

2.7/5
43 reviews

"Decent rooms with great views." Poorly maintained, old, small rooms with poor bathrooms.

Amenities

2.4/5
8 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Comfort

2.1/5
22 reviews

"Rooms are described as uncomfortable, loud and cramped."

Vibe

1.6/5
15 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.7/5 based on reviews from couples.

"Great view. Friendly service."

Location

4.8/5
7 reviews

"Great location."

Room

2.3/5
9 reviews

"Rooms could be larger."

Comfort

2.1/5
6 reviews

"Small and uncomfortable rooms."

Rated 3.6/5 based on reviews from families.

"Fantastic service."

Room

1.9/5
7 reviews

"Room needs to be improved."

Rated 3.6/5 based on reviews from all travelers.

"Good city hotel. Close to Penn. Great location."

Location

4.8/5
11 reviews

"Great location."

Service

3.6/5
7 reviews

"Fantastic service."

Room

2.6/5
15 reviews

"Poorly maintained and old, but decent, rooms, and so-so beds."

Comfort

1.9/5
8 reviews

"Okay beds but not comfortable overall."

Vibe

1.6/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.4/5 based on reviews from all travelers.

"Good city hotel. Close to Penn. Great location."

Location

4.8/5
13 reviews

"Great location."

Service

3.7/5
8 reviews

"Fantastic service."

Cleanliness

3.1/5
5 reviews

"Quite clean."

Room

2.0/5
12 reviews

"Room needs to be improved."

Rated 4.1/5 based on reviews from all travelers.

"Good city hotel. Close to Penn. Great location."

Location

4.8/5
327 reviews

"Great location. Close to public transport and the train." Great sightseeing, restaurants and shopping nearby.

Food

4.1/5
10 reviews

"Delicious food."

Cleanliness

3.6/5
82 reviews

"Relatively clean rooms. Moderately clean hotel facilities." Bathroom needs cleaning.

Service

3.4/5
205 reviews

"Service is acceptably professional, but some complaints about reception staff." Great, friendly housekeeping. Great hotel security.

Room

2.7/5
273 reviews

"Views are good, menus are average, and rooms are acceptably clean." Old, cramped rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Shower was ok.

WiFi

2.4/5
13 reviews

"Poor, over-priced WiFi."

Amenities

2.2/5
69 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating.

Comfort

1.9/5
128 reviews

"Small suites with problems of comfort and noise. Average beds."

Breakfast

1.6/5
31 reviews

"Some complaints about quality and price of breakfast."

Vibe

1.4/5
91 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok.

Rated 4.1/5 based on reviews from families.

"Great shopping. Great hotel security."

Location

4.9/5
147 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Service

3.4/5
101 reviews

"Service is acceptably professional, but some complaints about reception staff." Great, friendly housekeeping. Great hotel security.

Cleanliness

3.3/5
34 reviews

"Room cleanliness is acceptable."

Room

2.8/5
129 reviews

"Views are good, menus are average, and rooms are acceptably clean." Old, cramped rooms with poor minibars. Poorly kept up rooms with complaints about furnishing and bathroom size.

Amenities

2.3/5
38 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating.

WiFi

2.2/5
6 reviews

"Complaints about WiFi."

Comfort

1.9/5
61 reviews

"Small suites with problems of comfort and noise. Average beds."

Vibe

1.9/5
43 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok.

Breakfast

1.6/5
18 reviews

"Breakfast can be improved."

Rated 4.1/5 based on reviews from couples.

"Wonderful housekeeping."

Location

4.5/5
72 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Cleanliness

3.6/5
23 reviews

"Relatively clean rooms. Moderately clean hotel facilities."

Service

3.4/5
37 reviews

"So-so, but friendly, service, but low rated reception."

Value

3.0/5
19 reviews

"Fairly good value for money."

Room

2.6/5
68 reviews

"Room cleanliness is OK, as are beds, but rooms are old and minibars are poor." Great views but rooms are small and bathrooms not great.

Amenities

2.1/5
11 reviews

"Facilities in need of refurbishment. Elevator in need of updating."

Comfort

1.9/5
40 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Breakfast

1.8/5
9 reviews

"Breakfast can be improved."

Vibe

1.2/5
15 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.7/5 based on reviews from solo travelers.

"Terrific location. Good service."

Location

4.8/5
15 reviews

"Great location."

Service

3.9/5
8 reviews

"Friendly service."

Room

2.6/5
12 reviews

"Room is all right."

Comfort

1.8/5
8 reviews

"More comfort would be nice."

Vibe

1.6/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from all travelers.

"Good city hotel. Close to Penn. Great location."

Location

4.8/5
15 reviews

"Great location."

Service

3.8/5
16 reviews

"Fantastic service."

Room

2.3/5
18 reviews

"Small, old rooms with substandard bathrooms."

Amenities

2.0/5
5 reviews

"Amenities are not the best."

Comfort

1.8/5
9 reviews

"Small and uncomfortable rooms."

Vibe

1.4/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.8/5
6 reviews

"Great location."

Service

3.9/5
6 reviews

"Fantastic service."

Room

2.3/5
9 reviews

"Rooms could be larger."

Comfort

1.7/5
7 reviews

"Small and uncomfortable rooms."