Score distribution

347
109
16
6
0

Types of travelers

4.5/5

"Mrs Renee L."

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We thought that the Imperial Hotel was very impressive. Very clean, veranda a lovely area to relax when having a drink. The downfall for us was the room, which was classic room. We just have paid the extra and gone for a superior, Breakfast was excellent Only had breakfast so cannot give an opinion on main meals. Back of the hotel so no view and quite drab

Category Scores

4.0/5
4.0/5
4.5/5
5.0/5
4.5/5
5.0/5
4.5/5
4.0/5
3.0/5
4.5/5
4.5/5

"Excellent hotel"

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We’ve stayed at the hotel 4 or 5 times now, every time we’ve really enjoyed our stay, the staff make you feel very welcome, the room is always spotless, lovely atmosphere with lovely food. Parking is the only issue.

Category Scores

4.5/5
4.0/5
5.0/5
5.0/5
5.0/5
5.0/5
4.5/5
4.0/5
4.5/5
4.5/5
4.5/5
5/5

"mrs sandra W."

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Ticked all the boxes, all the staff very helpful, friendly and more than happy to assist. Would definately recommend this hotel.

Category Scores

4.0/5
4.5/5
5.0/5
4.5/5
4.5/5
4.5/5
4.5/5
4.0/5
5.0/5
5.0/5
5.0/5
4.5/5

"Mrs"

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Another wonderful stay at the Imperial. It never disappoints.

Category Scores

4.0/5
4.5/5
4.5/5
4.5/5
4.5/5
5.0/5
4.5/5
4.5/5
4.5/5
5.0/5
4.0/5
4/5

"Enjoyed our break but went home tired due to lack of sleep due to the guest in the room above walking around on creaking floorboards all night long."

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Enjoyed our stay but a couple of things need improving.Bar area needs updating and the furniture needs to be smaller and lighter so more guests can be seated.Some entertainment in the evening would encourage clients to stay in the hotel rather than looking elsewhere. we love your hotel but we never get enough sleep due to the creaking noise from the floorboards in the rooms above.This is the second time our stay was ruined by this fault.Last time we complained and were moved to a room at the back of the hotel. This time we didnt bother.There wont be a next time I am sorry to say.

Category Scores

3.5/5
4.0/5
4.5/5
4.5/5
4.5/5
5.0/5
4.5/5
3.5/5
2.0/5
4.5/5
4.5/5