4.2
Very Good

Summary of 4,119 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.2/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

4.9/5
1387 reviews

"Great location. Near to public transport and the airport." Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

WiFi

4.5/5
26 reviews

"Good wifi quality."

Service

3.9/5
1082 reviews

"Lacking housekeeping and poor restaurant service, but friendly service overall." Management and reception are decent and somewhat professional. Great concierge service. Room service could have been improved. Bar service is acceptable. Booking process should be better organized.

Room

3.3/5
1317 reviews

"Beds are alright, and rooms are moderately spacious, modern and tidy." No views, poor A/C, TV's and furniture. Room need better maintenance, and minibars are not great. Small but relatively clean bathrooms. Shower was ok.

Breakfast

3.2/5
555 reviews

"Decent and moderately priced breakfast."

Rated 4.0/5 based on reviews from families.

"Good accessibility by car. Great concierge service."

Location

4.9/5
221 reviews

"Great location. Close to public transport and the train." Great sightseeing, restaurants and shopping nearby.

WiFi

4.0/5
6 reviews

"Good wifi quality."

Service

3.6/5
164 reviews

"Lacking housekeeping and poor restaurant service, but friendly service overall." Average reception and service professionalism is typical. Great concierge service.

Breakfast

3.2/5
106 reviews

"Decent and moderately priced breakfast."

Room

3.1/5
208 reviews

"Room size and cleanliness are decent, as are beds, but TV's are not well rated." Small bathrooms with poor furniture and A/C. Inadequate minibars in older, poorly-maintained rooms. Shower was ok.

Value

2.6/5
36 reviews

"Fairly good value for money. Acceptable breakfast prices."

Rated 4.1/5 based on reviews from couples.

"Luxurious Hotel. Good restaurants & bars in the area."

Location

5.0/5
123 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby.

Service

3.9/5
95 reviews

"Reception is average, but service is professional." Poorly rated housekeeping and restaurant service.

Room

3.2/5
123 reviews

"Poorly maintained but reasonably sized rooms with okay beds and subpar furniture." Small but relatively clean bathrooms.

Breakfast

3.0/5
49 reviews

"Breakfast is average."

Rated 4.1/5 based on reviews from solo travelers.

"Pleasant entrance area. Friendly atmosphere."

Location

5.0/5
39 reviews

"Good location, close to public transport."

Service

4.0/5
35 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Breakfast

3.3/5
14 reviews

"Breakfast is average."

Room

2.9/5
47 reviews

"Insufficient A/C and maintenance in decently sized rooms with okay beds."

Rated 3.9/5 based on reviews from business travelers.

"Clean rooms."

Location

5.0/5
29 reviews

"Good location, close to public transport."

Service

3.6/5
24 reviews

"Average reception, but good overall service."

Breakfast

3.1/5
9 reviews

"Breakfast is average."

Room

2.5/5
41 reviews

"Rooms and beds are adequate. Bathroom could be optimized."

Rated 3.9/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

4.9/5
9 reviews

"Great location."

Breakfast

3.1/5
8 reviews

"Breakfast is average."

Comfort

2.7/5
5 reviews

"Comfortable."

Room

2.6/5
9 reviews

"Room is all right."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

4.8/5
48 reviews

"Good location, close to public transport."

Service

3.9/5
45 reviews

"Average reception, but good overall service."

Breakfast

3.3/5
28 reviews

"Breakfast is average."

Room

2.8/5
56 reviews

"Rooms are clean and decent overall with okay beds." Rooms needing maintenance, with bad bathrooms and A/C.

Comfort

2.7/5
43 reviews

"Beds and comfort levels are average, but rooms are noisy with A/C problems."

Rated 4.1/5 based on reviews from couples.

"Fantastic service. Great location."

Service

3.9/5
7 reviews

"Fantastic service."

Room

2.7/5
7 reviews

"Room is all right."

Comfort

2.6/5
6 reviews

"Comfortable."

Rated 4.0/5 based on reviews from families.

"Great location. Fantastic service."

Location

5.0/5
9 reviews

"Great location."

Service

3.8/5
7 reviews

"Fantastic service."

Breakfast

3.5/5
6 reviews

"Breakfast is average."

Room

2.9/5
11 reviews

"Average rooms with standard beds."

Comfort

2.6/5
9 reviews

"Beds are decent and generally comfortable."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

4.9/5
957 reviews

"Great location with good access by car." Near to public transport and the airport. Central location with great sightseeing, dining out and shopping.

Vibe

4.5/5
278 reviews

"Awesome vibe. Stylish hotel. Friendly atmosphere. Pleasant entrance area." Relatively modern hotel. Luxurious Hotel.

WiFi

4.5/5
18 reviews

"Good wifi quality."

Service

3.9/5
774 reviews

"Lacking housekeeping and poor restaurant service, but friendly service overall." Decent management and adequately professional staff. Great concierge service. Room service could have been improved. Bar service is acceptable. Booking process should be better organized.

Room

3.4/5
891 reviews

"Clean and okay-sized rooms, but with problems with maintenance and beds." Bathrooms are small but clean. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower was ok. TV's not great and no view.

Breakfast

3.1/5
312 reviews

"Decent and moderately priced breakfast."

Rated 4.0/5 based on reviews from families.

"Pleasant entrance area. Great concierge service."

Location

5.0/5
144 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby.

Service

3.5/5
119 reviews

"Average reception and service professionalism is typical." Lacking housekeeping and poor restaurant service, but friendly service overall. Great concierge service.

Room

3.4/5
130 reviews

"Beds are alright, and rooms are moderately spacious, modern and tidy." Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C. Shower was ok.

Breakfast

3.1/5
60 reviews

"Decent and moderately priced breakfast."

Rated 4.2/5 based on reviews from couples.

"Luxurious Hotel. Good restaurants & bars in the area."

Location

5.0/5
89 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby.

Service

4.1/5
72 reviews

"Service professional and friendly except at the restaurant."

Room

3.5/5
84 reviews

"Clean, typically sized rooms with standard beds." Acceptable rooms with small bathrooms.

Breakfast

3.0/5
31 reviews

"Breakfast is average."

Rated 4.1/5 based on reviews from solo travelers.

"Great shopping. Nice building."

Location

4.9/5
28 reviews

"Good location, close to public transport."

Service

4.1/5
21 reviews

"Friendly service, and reception was okay."

Breakfast

3.3/5
7 reviews

"Breakfast is average."

Room

2.8/5
35 reviews

"Average beds and room size, but needing some maintenance."

Rated 3.6/5 based on reviews from business travelers.

"Clean rooms."

Location

5.0/5
26 reviews

"Good location, close to public transport."

Service

3.6/5
21 reviews

"Fantastic service."

Breakfast

3.1/5
7 reviews

"Breakfast is average."

Room

2.6/5
33 reviews

"Small but clean enough rooms, with low quality bathrooms."

Rated 3.8/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

5.0/5
22 reviews

"Good location, close to public transport."

Service

3.7/5
18 reviews

"Friendly service."

Breakfast

3.0/5
13 reviews

"Breakfast is average."

Room

2.8/5
26 reviews

"Rooms are quite small but generally OK with adequate beds."

Comfort

2.5/5
14 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 4.3/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

5.0/5
11 reviews

"Great location."

Breakfast

3.3/5
6 reviews

"Breakfast is average."

Room

2.9/5
15 reviews

"Rooms and bathrooms are alright."

Comfort

2.8/5
7 reviews

"Comfortable."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

5.0/5
13 reviews

"Great location."

Service

3.8/5
9 reviews

"Fantastic service."

Breakfast

3.2/5
10 reviews

"Breakfast is average."

Room

3.0/5
13 reviews

"Average-sized rooms with alright beds."

Comfort

2.7/5
11 reviews

"Mediocre comfort, room sizes and beds."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

5.0/5
77 reviews

"Good location, close to public transport." Shopping, restaurants and bars in the area are great.

Service

4.0/5
56 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

3.2/5
38 reviews

"Breakfast is average."

Room

3.2/5
70 reviews

"Average sized rooms." Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing.

Rated 4.0/5 based on reviews from families.

"Great location. Fantastic service."

Location

5.0/5
5 reviews

"Great location."

Service

4.0/5
6 reviews

"Fantastic service."

Room

3.0/5
7 reviews

"Room is all right."

Comfort

2.5/5
5 reviews

"Comfortable."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

5.0/5
74 reviews

"Good location, close to public transport."

Service

4.0/5
60 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Breakfast

3.4/5
62 reviews

"Breakfast is average."

Room

3.4/5
76 reviews

"Rooms are okay sized and clean." Poorly kept up rooms with complaints about furnishing and bathroom size.

Value

2.5/5
10 reviews

"Fairly good value for money."

Rated 4.0/5 based on reviews from families.

"Great location. Friendly service."

Location

5.0/5
14 reviews

"Good location, close to public transport."

Service

4.0/5
9 reviews

"Fantastic service."

Breakfast

3.0/5
15 reviews

"Breakfast is average."

Room

2.8/5
15 reviews

"Fairly clean rooms, but inadequate bathrooms."

Rated 4.0/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

4.8/5
19 reviews

"Great location."

Service

3.8/5
15 reviews

"Friendly service."

Breakfast

3.5/5
13 reviews

"Breakfast is average."

Room

3.0/5
19 reviews

"Average-sized rooms with alright beds."

Comfort

2.7/5
16 reviews

"Rooms adequately-sized and relatively comfortable but too noisy."

Rated 3.5/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

4.9/5
21 reviews

"Great location."

Service

3.8/5
17 reviews

"Service is welcoming, but housekeeping is not great."

Breakfast

3.2/5
7 reviews

"Breakfast is average."

Room

2.8/5
22 reviews

"Average-sized rooms with alright beds."

Comfort

2.5/5
16 reviews

"Mediocre comfort, room sizes and beds."

Rated 3.6/5 based on reviews from families.

"Great location."

Room

2.9/5
6 reviews

"Room is all right."

Comfort

2.6/5
5 reviews

"Comfortable."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

5.0/5
15 reviews

"Good location, close to public transport."

Service

3.9/5
5 reviews

"Fantastic service."

Breakfast

3.5/5
6 reviews

"Breakfast is average."

Cleanliness

3.4/5
6 reviews

"Good cleanliness in rooms, but so-so in the building."

Room

3.0/5
11 reviews

"Rooms are tidy and of average size."

Comfort

2.9/5
7 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 4.2/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

4.9/5
48 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Service

3.7/5
27 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Breakfast

3.5/5
16 reviews

"Breakfast is average."

Room

2.8/5
41 reviews

"Average-sized rooms with alright beds."

Rated 4.0/5 based on reviews from families.

"Fantastic service. Great location."

Location

5.0/5
11 reviews

"Great location."

Service

3.4/5
5 reviews

"Service is adequate."

Room

3.0/5
10 reviews

"Average rooms with standard beds."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

4.9/5
26 reviews

"Great location near lots of shopping. Train station is close."

Vibe

4.0/5
10 reviews

"Awesome vibe. Friendly atmosphere."

Service

4.0/5
21 reviews

"Friendly service."

Food

3.5/5
10 reviews

"Delicious food."

Breakfast

3.4/5
13 reviews

"Breakfast is average."

Room

3.1/5
22 reviews

"Room is all right."

Rated 4.2/5 based on reviews from families.

"Delicious food. Fantastic service."

Location

4.9/5
10 reviews

"Great location near lots of shopping. Train station is close."

Service

4.0/5
7 reviews

"Fantastic service."

Breakfast

3.4/5
5 reviews

"Breakfast is average."

Room

3.0/5
5 reviews

"Room is all right."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Gloucester Road. Located near shopping areas and has easy access to public transportation."

Location

5.0/5
27 reviews

"Good location, close to public transport."

Service

4.0/5
15 reviews

"Friendly service."

Breakfast

3.4/5
8 reviews

"Breakfast is average."

Room

3.0/5
24 reviews

"Rooms and beds are adequate."

Cleanliness

2.9/5
7 reviews

"Room cleanliness is acceptable."