3.9
Good

Summary of 2,133 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.9/5 based on reviews from all travelers.

"Good business hotel. Close to Heathrow Express. Good for sightseeing with easy access to train stations. Awesome vibe."

Location

4.8/5
496 reviews

"Great location. Near public transport, airport, and train station." Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

Vibe

4.5/5
169 reviews

"Awesome vibe. Stylish hotel. Modern Hotel. Friendly atmosphere." Entrance area is not particularly attractive. Luxurious Hotel. Good for business people. Good choice for a city trip.

Service

4.0/5
720 reviews

"Good management evident, with friendly, efficient service, especially in the restaurant." Reception is OK but housekeeping is substandard. Room service could have been improved. Great hotel security.

WiFi

4.0/5
15 reviews

"Good internet service."

Breakfast

3.5/5
214 reviews

"Tasty breakfast."

Cleanliness

3.4/5
264 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Room

3.2/5
804 reviews

"Great beds, and new, mostly clean rooms." Small, badly maintained rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Poor views, furniture, and TV's. Standard air conditioning.

Rated 3.7/5 based on reviews from couples.

"Good restaurant service. Great shopping."

Location

5.0/5
159 reviews

"Great location. Close to public transport and the train." Good shopping and sightseeing.

Service

4.3/5
204 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception." Housekeeping can be a problem.

Cleanliness

3.4/5
92 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Breakfast

3.3/5
65 reviews

"Breakfast is average."

Room

3.1/5
262 reviews

"New, moderately clean rooms with so-so beds." Poorly-maintained, small rooms with subpar TV's and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. No views, but acceptable A/C.

Comfort

1.9/5
165 reviews

"Small suites with problems of comfort and noise. Decent beds and A/C."

Rated 3.6/5 based on reviews from families.

"New rooms."

Location

4.8/5
90 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Vibe

4.5/5
30 reviews

"Awesome vibe. Modern Hotel. Stylish hotel." Entrance area is not particularly attractive. Friendly atmosphere.

Service

3.8/5
127 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Breakfast

3.6/5
35 reviews

"Tasty breakfast."

Cleanliness

3.2/5
47 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Room

3.0/5
138 reviews

"Great beds, and new, mostly clean rooms." Poor furnishing in small, poorly-maintained rooms with small bathrooms. Shower can be a problem.

Comfort

2.1/5
76 reviews

"Small suites with problems of comfort and noise. Comfortable beds."

Rated 3.9/5 based on reviews from business travelers.

"Good internet service. Good fitness area."

Location

4.8/5
65 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Service

4.4/5
120 reviews

"Efficient, friendly service with a nice reception."

Wellness Area

4.0/5
8 reviews

"Awesome wellness and fitness areas."

Breakfast

3.8/5
37 reviews

"Tasty breakfast."

Room

3.5/5
132 reviews

"Great beds, and new, mostly clean rooms." Rooms are small with complaints about maintenance, furnishing, and bathrooms. Shower can be a problem.

WiFi

3.4/5
5 reviews

"Regular internet service."

Cleanliness

3.4/5
39 reviews

"Room cleanliness is acceptable."

Rated 4.1/5 based on reviews from solo travelers.

"Beautiful architecture. Stylish hotel."

Location

4.8/5
60 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Service

3.7/5
76 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Breakfast

3.6/5
22 reviews

"Tasty breakfast."

Cleanliness

3.3/5
29 reviews

"Quite clean. Clean hotel facilities."

Room

3.2/5
91 reviews

"Awesome beds, decent rooms and bathrooms." Small and poorly maintained rooms. Shower can be a problem.

Comfort

2.2/5
59 reviews

"Beds are good but rooms are small, noisy, with complaints about comfort."

Rated 3.8/5 based on reviews from all travelers.

"Good business hotel. Close to Heathrow Express. Good for sightseeing with easy access to train stations. Awesome vibe."

Location

4.8/5
23 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

4.2/5
35 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

3.5/5
10 reviews

"Clean rooms."

Breakfast

3.5/5
18 reviews

"Breakfast is average."

Room

3.1/5
52 reviews

"Tidy rooms with excellent beds. Small rooms with low rated bathrooms."

Comfort

2.3/5
35 reviews

"Beds are good but rooms are small, noisy, with complaints about comfort."

Rated 3.5/5 based on reviews from families.

"Comfortable beds."

Location

4.8/5
8 reviews

"Great location."

Service

4.1/5
13 reviews

"Friendly service, and reception was okay."

Breakfast

3.5/5
5 reviews

"Breakfast is average."

Room

2.9/5
18 reviews

"Rooms are fine; small but very peaceful."

Comfort

2.3/5
14 reviews

"Beds are good but rooms are small, noisy, with complaints about comfort."

Rated 4.0/5 based on reviews from couples.

"Great location. Friendly service."

Location

4.8/5
9 reviews

"Good location, close to public transport."

Service

4.2/5
7 reviews

"Friendly service."

Breakfast

3.5/5
8 reviews

"Breakfast is average."

Room

3.0/5
11 reviews

"Room is all right."

Comfort

2.3/5
10 reviews

"More comfort would be nice."

Rated 4.0/5 based on reviews from business travelers.

"Fantastic service."

Service

4.1/5
7 reviews

"Fantastic service."

Room

2.9/5
7 reviews

"Room is all right."

Rated 3.7/5 based on reviews from all travelers.

"Good business hotel. Close to Heathrow Express. Good for sightseeing with easy access to train stations. Awesome vibe."

Location

4.8/5
373 reviews

"Well-located, although unfortunately the parking isn't easy." Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby.

Vibe

4.5/5
130 reviews

"Awesome vibe. Stylish hotel. Modern Hotel. Friendly atmosphere." Entrance area is not particularly attractive.

WiFi

4.1/5
14 reviews

"Good internet service. Average wifi quality."

Service

4.0/5
587 reviews

"Good management evident, with friendly, efficient service, especially in the restaurant." Reception is OK but housekeeping is substandard. Room service could have been improved. Booking process is sufficient. Great hotel security.

Breakfast

3.6/5
150 reviews

"Reasonably priced, tasty breakfasts."

Cleanliness

3.3/5
221 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Room

3.2/5
629 reviews

"Great beds, and new, mostly clean rooms." Insufficiently maintained, small rooms with poor TV's and minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem. No views, but acceptable A/C.

Bar

2.5/5
18 reviews

"Standard bar."

Rated 3.6/5 based on reviews from couples.

"Great shopping. Good restaurant service."

Location

5.0/5
131 reviews

"Great location. Close to public transport and the train." Good shopping and sightseeing.

Service

4.2/5
180 reviews

"Professional and friendly reception and restaurant service."

Breakfast

3.4/5
45 reviews

"Breakfast is average."

Cleanliness

3.2/5
80 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Room

3.2/5
219 reviews

"Relatively clean rooms, with average beds and A/C, but lacking maintenance." Small rooms with poor furnishings and TV's. Rooms have no view and bathrooms could use better cleaning. Shower can be a problem. New rooms.

Value

2.8/5
29 reviews

"Fairly good value for money."

Comfort

1.9/5
133 reviews

"Rooms are described as uncomfortable, loud and cramped." Decent beds and A/C.

Rated 3.7/5 based on reviews from business travelers.

"Good fitness area. Good internet service."

Location

4.8/5
46 reviews

"Great location with excellent sightseeing. Train station is close."

Service

4.3/5
98 reviews

"Efficient, friendly service with a nice reception."

Wellness Area

4.0/5
7 reviews

"Awesome wellness and fitness areas."

Breakfast

3.7/5
25 reviews

"Tasty breakfast."

Room

3.5/5
111 reviews

"Small and poorly maintained rooms." Beds are great, bathrooms are so-so, and rooms are clean and new. Shower can be a problem.

WiFi

3.4/5
5 reviews

"Regular internet service."

Cleanliness

3.4/5
33 reviews

"Good cleanliness in rooms, but so-so in the building."

Rated 3.4/5 based on reviews from families.

"New rooms. Train station is close."

Location

4.8/5
56 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Vibe

4.5/5
17 reviews

"Awesome vibe. Stylish hotel. Modern Hotel."

Breakfast

3.7/5
19 reviews

"Tasty breakfast."

Service

3.7/5
88 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

3.1/5
34 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Room

3.0/5
88 reviews

"Awesome beds, and reasonably clean rooms." Small rooms with below average bathrooms and poor maintenance. Shower can be a problem.

Comfort

2.0/5
44 reviews

"Beds are good but rooms are small, noisy, with complaints about comfort."

Rated 4.1/5 based on reviews from solo travelers.

"Beautiful architecture. Stylish hotel."

Location

4.8/5
47 reviews

"Great location, close to the train station."

Service

3.8/5
65 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

3.5/5
16 reviews

"Tasty breakfast."

Cleanliness

3.3/5
24 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Room

3.2/5
69 reviews

"Excellent beds with mediocre bathrooms, and not that clean." Small and poorly maintained rooms. Shower can be a problem.

Rated 4.2/5 based on reviews from all travelers.

"Good business hotel. Close to Heathrow Express. Good for sightseeing with easy access to train stations. Awesome vibe."

Location

4.8/5
28 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Service

3.9/5
17 reviews

"Average reception, but good overall service."

Breakfast

3.6/5
13 reviews

"Tasty breakfast."

Cleanliness

3.3/5
6 reviews

"Quite clean."

Value

3.0/5
11 reviews

"Fairly good value for money."

Room

2.8/5
30 reviews

"Rooms are fine; small but very peaceful."

Comfort

2.0/5
23 reviews

"Small rooms with complaints about comfort, but good beds."

Rated 3.9/5 based on reviews from couples.

"Great location."

Location

4.8/5
5 reviews

"Great location."

Room

2.6/5
8 reviews

"Small, but acceptable, rooms."

Comfort

2.0/5
7 reviews

"Small and uncomfortable rooms."

Rated 4.1/5 based on reviews from all travelers.

"Good business hotel. Close to Heathrow Express. Good for sightseeing with easy access to train stations. Awesome vibe."

Location

4.8/5
8 reviews

"Great location."

Service

4.2/5
8 reviews

"Fantastic service."

Room

3.0/5
7 reviews

"Room is all right."

Rated 3.6/5 based on reviews from all travelers.

"Good business hotel. Close to Heathrow Express. Good for sightseeing with easy access to train stations. Awesome vibe."

Location

4.9/5
16 reviews

"Great location."

Vibe

4.5/5
6 reviews

"Awesome vibe."

Service

4.2/5
19 reviews

"Friendly service."

Cleanliness

3.6/5
7 reviews

"Clean."

Breakfast

3.5/5
11 reviews

"Breakfast is average."

Room

3.0/5
27 reviews

"Rooms and bathrooms are alright. Rooms are small, but beds are great."

Comfort

2.2/5
16 reviews

"Beds are good but rooms are small, noisy, with complaints about comfort."

Rated 3.7/5 based on reviews from couples.

"Great location."

Location

4.8/5
6 reviews

"Great location."

Room

2.8/5
8 reviews

"Room is all right."

Comfort

2.1/5
6 reviews

"More comfort would be nice."

Rated 3.8/5 based on reviews from families.

"Fantastic service. Friendly service."

Location

4.8/5
6 reviews

"Great location."

Service

4.2/5
6 reviews

"Friendly service."

Room

3.0/5
9 reviews

"Room is all right."

Rated 4.1/5 based on reviews from all travelers.

"Good business hotel. Close to Heathrow Express. Good for sightseeing with easy access to train stations. Awesome vibe."

Service

4.2/5
7 reviews

"Friendly service."

Rated 3.9/5 based on reviews from all travelers.

"Good business hotel. Close to Heathrow Express. Good for sightseeing with easy access to train stations. Awesome vibe."

Location

4.8/5
9 reviews

"Good location, close to public transport."

Service

4.0/5
5 reviews

"Fantastic service."

Room

2.7/5
10 reviews

"Small, but acceptable, rooms."

Comfort

1.9/5
7 reviews

"Small and uncomfortable rooms."

Rated 4.0/5 based on reviews from all travelers.

"Good business hotel. Close to Heathrow Express. Good for sightseeing with easy access to train stations. Awesome vibe."

Location

4.8/5
11 reviews

"Great location, close to the train station."

Service

4.1/5
12 reviews

"Friendly service."

Room

2.5/5
12 reviews

"Room is all right."

Rated 3.8/5 based on reviews from all travelers.

"Good business hotel. Close to Heathrow Express. Good for sightseeing with easy access to train stations. Awesome vibe."

Location

4.9/5
10 reviews

"Great location."

Service

4.2/5
13 reviews

"Service is professional and friendly."

Breakfast

3.7/5
5 reviews

"Tasty breakfast."

Room

3.0/5
9 reviews

"Rooms are alright, but bathrooms are not great." Shower can be a problem.

Comfort

2.5/5
9 reviews

"Noisy room lacking in comfort."