4.3
Very Good

Summary of 8,358 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

"Very good business hotel. Close to Kansai Airport. Fantastic service. Great location."

Location

4.8/5
3018 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Great accessibility by car with affordable parking.

Breakfast

4.3/5
744 reviews

"Reasonably priced, tasty breakfasts."

Food

4.3/5
477 reviews

"Good dining experience with great food, good snacks at affordable prices." Great menu, especially seafood and desserts. Tidy dining area and reasonably good side-dishes. Good sushi.

Room

3.8/5
2627 reviews

"Lovely rooms with pleasant views." Rooms are clean enough and large enough, and beds are fine, but complaints about furnishing. Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard bathrooms, televisions, and air conditioning. Shower was ok.

Service

3.6/5
1518 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping." Great hotel security. Recreation staff is nice. Good shuttle service. Laundry service can be improved. Concierge service could be more helpful. Room service could have been improved.

WiFi

3.2/5
76 reviews

"WiFi is good value. Wifi quality could be improved."

Cleanliness

3.0/5
681 reviews

"Cleanliness is lacking in rooms and bathrooms." Wellness & sports facilities could use better cleaning. Clean dining area.

Wellness Area

2.2/5
65 reviews

"Wellness & sports facilities could use better cleaning." Fitness area can be optimized.

Bar

2.2/5
12 reviews

"Bar could improve. Good alcoholic drinks."

Pool

0.8/5
10 reviews

"Pool should be renewed."

Rated 4.3/5 based on reviews from families.

"Beautiful architecture. Near city centre."

Location

4.8/5
712 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Excellent parking and car access.

Food

4.6/5
117 reviews

"Good food, especially side dishes. Nice menu with delicious desserts."

Breakfast

4.4/5
163 reviews

"Reasonably priced, tasty breakfasts."

Amenities

3.8/5
210 reviews

"Great buildings with exceptional entrance area, but outdated facilities." Elevator in need of updating. Beautiful architecture.

Service

3.8/5
289 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Great hotel security.

Room

3.6/5
513 reviews

"Lovely rooms with pleasant views." Small, outdated rooms in need of better maintenance. Moderately tidy rooms and ok beds but poor furniture and A/C. Mediocre sized, poorly cleaned bathrooms.

WiFi

2.5/5
6 reviews

"Wifi quality could be improved."

Comfort

2.3/5
255 reviews

"Guests complained about room size, comfort, beds, and A/C." Average noise level with mediocre sized bathrooms.

Wellness Area

2.3/5
10 reviews

"Wellness & sports facilities could be improved."

Rated 4.3/5 based on reviews from couples.

"Good alcoholic drinks."

Location

4.8/5
217 reviews

"Great location with good access by car." Near public transport, airport, and train station. Good shopping and sightseeing.

Breakfast

4.2/5
51 reviews

"Tasty breakfast."

Service

3.6/5
125 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Room

3.5/5
209 reviews

"Lovely rooms with pleasant views." Reasonably-sized, old rooms with poor furniture but ok beds. Poorly maintained and cleaned rooms with substandard A/C. Mediocre sized, poorly cleaned bathrooms. Great shower.

Cleanliness

2.6/5
56 reviews

"Rooms and bathrooms inadequately cleaned. Clean hotel facilities."

WiFi

2.5/5
6 reviews

"Regular internet service. Wifi quality could be improved."

Rated 4.3/5 based on reviews from business travelers.

"Luxurious Hotel. Tasty breakfast."

Location

4.8/5
55 reviews

"Great location, close to the train station." Good shopping and sightseeing.

Breakfast

4.3/5
22 reviews

"Tasty breakfast."

Room

3.9/5
57 reviews

"Lovely rooms with pleasant views. Rooms and beds are adequate."

Amenities

3.7/5
18 reviews

"Nice building."

Service

3.7/5
24 reviews

"Friendly service, and reception was okay."

Rated 4.4/5 based on reviews from solo travelers.

"Pleasant entrance area. Wonderful sightseeing."

Location

4.8/5
61 reviews

"Great location. Good shopping and sightseeing." Close to public transport and the train.

Food

4.3/5
10 reviews

"Delicious food."

Breakfast

4.3/5
13 reviews

"Tasty breakfast."

Room

3.6/5
51 reviews

"Good rooms with great views." Okay bathrooms and beds in decently clean rooms.

Service

3.4/5
36 reviews

"Reception and service are alright." Service is welcoming, but housekeeping is not great.

Cleanliness

3.0/5
20 reviews

"Room cleanliness is acceptable."

Rated 3.8/5 based on reviews from all travelers.

"Very good business hotel. Close to Kansai Airport. Fantastic service. Great location."

Location

4.8/5
27 reviews

"Great location near lots of shopping."

Breakfast

4.1/5
16 reviews

"Tasty breakfast."

Service

3.2/5
9 reviews

"Service is adequate."

Room

3.2/5
36 reviews

"Old rooms, but decent size, clean enough, with okay beds. Great view."

Value

3.1/5
10 reviews

"Fairly good value for money."

Cleanliness

3.0/5
7 reviews

"Room cleanliness is acceptable."

Vibe

3.0/5
11 reviews

"Decent vibe. Hotel could use some updating. Stylish hotel."

Comfort

2.6/5
22 reviews

"Mediocre comfort, room sizes and beds."

Rated 4.1/5 based on reviews from families.

"Great view. Great location."

Room

3.2/5
9 reviews

"Okay-sized rooms with good views."

Comfort

2.5/5
7 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 4.2/5 based on reviews from all travelers.

"Very good business hotel. Close to Kansai Airport. Fantastic service. Great location."

Location

4.8/5
750 reviews

"Great location. Near public transport, airport, and train station." Central location with great sightseeing, dining out and shopping.

Breakfast

4.2/5
155 reviews

"Reasonably priced, tasty breakfasts."

Service

3.8/5
380 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping." Booking process is sufficient.

Room

3.6/5
629 reviews

"Good rooms with great views." Poorly-maintained, but clean enough rooms, and okay beds. Old rooms with substandard TV's, furniture and air conditioning. Mediocre sized, poorly cleaned bathrooms. Great shower.

Cleanliness

3.3/5
189 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

WiFi

3.0/5
39 reviews

"WiFi is good value. Wifi quality could be improved."

Wellness Area

1.9/5
13 reviews

"Poorly reviewed fitness area."

Bar

1.9/5
6 reviews

"Bar could improve."

Rated 4.2/5 based on reviews from families.

"Great shopping. Good access to airport."

Location

4.8/5
131 reviews

"Great location near lots of shopping." Near public transport, airport, and train station.

Food

4.4/5
16 reviews

"Delicious food."

Breakfast

4.3/5
25 reviews

"Tasty breakfast."

Service

3.5/5
58 reviews

"Reception is decent, with overall friendly and professional service."

Room

3.5/5
84 reviews

"Rooms and beds are adequate." Views are great, but rooms are outdated and poorly-maintained.

Cleanliness

3.2/5
28 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Rated 4.3/5 based on reviews from couples.

"Great room. Friendly service."

Location

4.8/5
39 reviews

"Great location, close to the train station."

Breakfast

4.2/5
11 reviews

"Tasty breakfast."

Service

3.7/5
28 reviews

"Friendly service, and reception was okay."

Room

3.4/5
36 reviews

"Old rooms, but decent size, clean enough, with okay beds. Great view."

Value

3.3/5
9 reviews

"Fairly good value for money."

Cleanliness

2.9/5
14 reviews

"Room cleanliness is acceptable."

Comfort

2.8/5
19 reviews

"Mediocre comfort, room sizes and beds."

Rated 4.3/5 based on reviews from all travelers.

"Very good business hotel. Close to Kansai Airport. Fantastic service. Great location."

Location

4.8/5
1428 reviews

"Great location. Near downtown with great sightseeing and shopping." Near public transport, airport, and train station. Excellent parking and car access.

Food

4.5/5
199 reviews

"Affordable restaurant with great food, especially the desserts and snacks." Average dining experience.

Breakfast

4.0/5
247 reviews

"Reasonably priced, tasty breakfasts."

Amenities

4.0/5
464 reviews

"Great hotel buildings and entrance area." Grounds are fine, but with outdated facilities. Elevator is ok.

Room

3.4/5
951 reviews

"Views are good, menus are average, and rooms are acceptably clean." Small, outdated rooms in need of better maintenance. Mediocre sized, poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower was ok.

Service

3.2/5
546 reviews

"Service is friendly and professional but overall average." Reception and management are fine, but housekeeping is below average. Good shuttle service. Laundry service can be improved. Great hotel security.

Value

3.2/5
192 reviews

"Fairly good value for money. Acceptable breakfast prices." Affordable food.

WiFi

2.6/5
23 reviews

"Regular internet service. Wifi quality could be improved."

Wellness Area

2.0/5
9 reviews

"Wellness & sports facilities could be improved."

Comfort

2.0/5
455 reviews

"Small, noisy, uncomfortable rooms with poor A/C." So-so beds and bathroom size.

Pool

0.8/5
5 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from families.

"Pleasant entrance area. Near city centre."

Location

4.8/5
494 reviews

"Great location with good access by car." Near downtown with great sightseeing and shopping. Near public transport, airport, and train station.

Food

4.5/5
88 reviews

"Food is great, especially the desserts."

Breakfast

4.2/5
95 reviews

"Tasty breakfast."

Amenities

3.9/5
159 reviews

"Great buildings with exceptional entrance area, but outdated facilities." Elevator is ok.

Service

3.6/5
178 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Room

3.5/5
316 reviews

"Views are good, menus are average, and rooms are acceptably clean." Rooms are neither new nor spacious, with complaints about furniture. Medium sized bathroom.

Comfort

1.9/5
161 reviews

"Uncomfortable, small rooms, and okay-sized bathrooms." Okay beds and quiet enough rooms.

Rated 4.3/5 based on reviews from couples.

"Terrific location. Food is delicious."

Location

4.8/5
134 reviews

"Great location with good access by car." Near public transport, airport, and train station. Good shopping and sightseeing.

Food

4.3/5
16 reviews

"Delicious food."

Breakfast

4.2/5
19 reviews

"Tasty breakfast."

Service

3.5/5
57 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated.

Room

3.2/5
95 reviews

"Great views, with average beds, relatively well-sized and tidy enough." Old rooms and poorly cleaned bathrooms.

Cleanliness

2.9/5
24 reviews

"Cleanliness is lacking in rooms and bathrooms."

Comfort

2.5/5
46 reviews

"Rooms relatively spacious with acceptable beds but lacking in comfort."

Rated 4.4/5 based on reviews from solo travelers.

"Friendly atmosphere. Luxurious Hotel."

Location

4.8/5
40 reviews

"Great location. Good shopping and sightseeing." Close to public transport and the train.

Food

4.4/5
5 reviews

"Delicious food."

Breakfast

4.2/5
5 reviews

"Tasty breakfast."

Amenities

3.7/5
15 reviews

"Nice building."

Vibe

3.4/5
15 reviews

"OK vibe and a friendly atmosphere."

Room

3.4/5
23 reviews

"Rooms amply-sized and moderately tidy with excellent views."

Service

3.2/5
14 reviews

"Reception and service are alright."

Cleanliness

3.0/5
9 reviews

"Room cleanliness is acceptable."

Rated 4.7/5 based on reviews from business travelers.

"Tasty breakfast. Great location."

Location

4.7/5
26 reviews

"Great location. Good shopping and sightseeing."

Breakfast

4.3/5
10 reviews

"Tasty breakfast."

Amenities

3.9/5
7 reviews

"Nice building."

Room

3.4/5
14 reviews

"Okay-sized rooms with good views."

Rated 4.2/5 based on reviews from all travelers.

"Very good business hotel. Close to Kansai Airport. Fantastic service. Great location."

Location

4.9/5
226 reviews

"Great location near lots of shopping." Close to public transport and the train.

Food

4.5/5
18 reviews

"Delicious food."

Breakfast

4.4/5
63 reviews

"Tasty breakfast."

Room

4.2/5
185 reviews

"Good rooms with great views." Okay bathrooms and beds in decently clean rooms. Outdated rooms with insufficient A/C.

Service

4.0/5
105 reviews

"Friendly service and great reception."

Cleanliness

3.5/5
70 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Rated 4.2/5 based on reviews from families.

"Great view. Great room."

Location

4.8/5
17 reviews

"Great location."

Breakfast

4.2/5
7 reviews

"Tasty breakfast."

Service

3.7/5
6 reviews

"Fantastic service."

Room

3.5/5
16 reviews

"Lovely rooms with pleasant views."

Cleanliness

3.1/5
6 reviews

"Quite clean."

Rated 4.4/5 based on reviews from all travelers.

"Very good business hotel. Close to Kansai Airport. Fantastic service. Great location."

Location

4.7/5
31 reviews

"Great location near lots of shopping."

Breakfast

4.3/5
6 reviews

"Tasty breakfast."

Service

3.6/5
12 reviews

"Fantastic service."

Room

3.4/5
23 reviews

"Rooms are moderately sized and clean but could use some updates." Great view.

Cleanliness

3.0/5
6 reviews

"Room cleanliness is acceptable."

Vibe

3.0/5
8 reviews

"Decent vibe. Hotel could use some updating."

Comfort

2.5/5
14 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 4.2/5 based on reviews from all travelers.

"Very good business hotel. Close to Kansai Airport. Fantastic service. Great location."

Breakfast

4.6/5
226 reviews

"Reasonably priced, tasty breakfasts."

Location

4.6/5
504 reviews

"Great location. Close to public transport and the train." Centrally located, near restaurants, bars, and shopping. Great accessibility by car with affordable parking.

Room

4.2/5
751 reviews

"Amply-sized rooms with excellent beds and superb views." Untidy bathrooms and bad A/C, minibar and furniture. Outdated, rooms with poor cleanliness and maintenance. Shower was ok.

Service

3.8/5
434 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping." Great hotel security. Smooth booking process. Recreation staff is nice.

Amenities

3.6/5
264 reviews

"Great hotel buildings and entrance area. Elevator in need of updating." Beautiful architecture. Grounds are fine, but with outdated facilities. Smoking area is not nice.

Wellness Area

2.6/5
38 reviews

"Sufficient wellness & sports facilities." Wellness & sports facilities could use better cleaning.

WiFi

2.4/5
9 reviews

"Wifi quality could be improved."

Cleanliness

2.3/5
159 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities." Wellness & sports facilities could use better cleaning.

Rated 4.3/5 based on reviews from families.

"Near city centre. Great desserts & fruits."

Location

4.8/5
56 reviews

"Near city centre in a great location. Train station is close."

Breakfast

4.5/5
29 reviews

"Tasty breakfast."

Food

4.5/5
12 reviews

"Delicious food."

Room

4.0/5
78 reviews

"Lovely rooms with pleasant views. Rooms and beds are adequate." Poor furniture and complaints about bathroom cleanliness.

Service

4.0/5
43 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Great hotel security.

Amenities

3.7/5
26 reviews

"Nice building."

Cleanliness

2.8/5
24 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Wellness Area

2.5/5
5 reviews

"Wellness & sports facilities could be improved."

Rated 4.2/5 based on reviews from couples.

"Pleasant entrance area. Professional service."

Location

4.8/5
33 reviews

"Great location near lots of shopping. Train station is close."

Breakfast

4.4/5
11 reviews

"Tasty breakfast."

Room

4.0/5
63 reviews

"Lovely rooms with pleasant views." Decently clean rooms with okay bathrooms. Reasonably sized rooms but poor furniture.

Service

3.6/5
34 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Amenities

3.6/5
27 reviews

"Great hotel buildings and entrance area."

Vibe

3.5/5
20 reviews

"OK vibe and a friendly atmosphere. Pleasant entrance area."

Cleanliness

2.7/5
14 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Rated 4.2/5 based on reviews from business travelers.

"Luxurious Hotel. Friendly service."

Location

4.8/5
24 reviews

"Great location near lots of shopping."

Breakfast

4.3/5
12 reviews

"Tasty breakfast."

Room

3.9/5
40 reviews

"Lovely rooms with pleasant views. Rooms and beds are adequate."

Amenities

3.6/5
11 reviews

"Nice building."

Service

3.6/5
16 reviews

"Friendly service."

Cleanliness

3.0/5
11 reviews

"Room cleanliness is acceptable."

Rated 4.3/5 based on reviews from solo travelers.

"Great shopping. Spacious rooms."

Location

4.8/5
17 reviews

"Great location."

Breakfast

4.4/5
7 reviews

"Tasty breakfast."

Room

3.7/5
23 reviews

"Good rooms with great views. Decently clean rooms with okay bathrooms."

Service

3.6/5
16 reviews

"Fantastic service."

Cleanliness

3.1/5
10 reviews

"Room cleanliness is acceptable."

Comfort

2.9/5
14 reviews

"Rooms are of average size, not too noisy, and comfortable enough."

Rated 4.5/5 based on reviews from all travelers.

"Very good business hotel. Close to Kansai Airport. Fantastic service. Great location."

Location

4.8/5
15 reviews

"Great location."

Breakfast

4.2/5
13 reviews

"Tasty breakfast."

Service

3.7/5
13 reviews

"Friendly service."

Amenities

3.6/5
7 reviews

"Nice building."

Room

3.5/5
19 reviews

"Good rooms with great views."

Vibe

3.3/5
7 reviews

"Decent vibe. Hotel could use some updating."