Location
Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach.
Service
Guests complain about the professionalism of the staff and management. Complaints about reception and the friendliness of staff. Hotel security can be an issue. Booking process should be better organized. Room service could have been improved.
Bar
Bar could improve.
Room
Old, inadequately maintained rooms with poor minibars and A/C. Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Spacious rooms with excellent views. Poorly reviewed kitchenettes and balconies. Shower can be a problem.
Pool
Pool in need of cleaning.
WiFi
Wifi quality could be improved.
Food
Poor dining with a standard menu.
Cleanliness
Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.
Breakfast
Breakfast can be improved.
Amenities
Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Entrance area is not particularly attractive. Terrace is not particularly attractive.