4.6
Excellent

Summary of 1,835 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.6/5 based on reviews from all travelers.

"Excellent business hotel. Close to Smokey Mountains. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
298 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Excellent parking and car access.

Vibe

4.7/5
166 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere. Modern Hotel." Stylish hotel. Good for business people. Awesome for families.

Service

4.5/5
531 reviews

"Great management and friendly, professional staff." Fine restaurant service but inadequate housekeeping. Recreation staff is nice.

WiFi

4.5/5
6 reviews

"Fast and cheap WiFi."

Amenities

4.2/5
237 reviews

"Updated facilities with a great terrace." Great hotel grounds with a beautiful entrance area. Beautiful architecture. Elevator in need of updating.

Cleanliness

4.2/5
263 reviews

"Clean hotel facilities. Very clean rooms and decently clean pool." Bathroom needs cleaning.

Room

4.0/5
536 reviews

"Modern rooms, with good TV's." Clean rooms, with standard beds, but impressive views and balconies. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower was ok.

Food

3.5/5
169 reviews

"Complaints about dining experience with subpar desserts & fruits." Menu is alright, but snacks are not great. Pizza is ok. Food is relatively good value, and side dishes are of average quality. Pork dishes are not good. Delicious beef dishes & steak.

Value

3.4/5
134 reviews

"Fairly good value for money. Acceptable breakfast prices." Normally priced food. Free internet.

Breakfast

3.4/5
265 reviews

"Decent and moderately priced breakfast."

Rated 4.5/5 based on reviews from families.

"Pleasant entrance area. Great shopping."

Location

4.8/5
41 reviews

"Great location. Good shopping and sightseeing."

Vibe

4.5/5
22 reviews

"Awesome vibe. Pleasant entrance area. Modern Hotel."

Service

4.5/5
65 reviews

"Friendly service."

Amenities

4.0/5
37 reviews

"Great hotel buildings and entrance area."

Cleanliness

4.0/5
37 reviews

"Clean hotel facilities. Clean rooms."

Room

3.5/5
75 reviews

"Rooms are tidy, with great views and nice balconies." Average beds and room size, but needing some maintenance.

Value

3.4/5
17 reviews

"Fairly good value for money. Acceptable breakfast prices."

Breakfast

3.2/5
35 reviews

"Decent and moderately priced breakfast."

Rated 4.6/5 based on reviews from couples.

"Friendly service. Great room."

Location

4.8/5
11 reviews

"Great location."

Service

4.7/5
16 reviews

"Friendly service and great reception."

Amenities

4.2/5
5 reviews

"Nice building."

Cleanliness

4.0/5
7 reviews

"Clean rooms."

Room

3.8/5
19 reviews

"Clean rooms."

Food

3.5/5
5 reviews

"Delicious food."

Value

3.4/5
8 reviews

"Fairly good value for money."

Breakfast

3.2/5
8 reviews

"Breakfast is average."

Rated 4.5/5 based on reviews from all travelers.

"Excellent business hotel. Close to Smokey Mountains. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
296 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Excellent parking and car access.

Vibe

4.7/5
166 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere. Modern Hotel." Stylish hotel.

Service

4.5/5
529 reviews

"Great management and friendly, professional staff." Fine restaurant service but inadequate housekeeping. Recreation staff is nice.

WiFi

4.5/5
5 reviews

"Fast and cheap WiFi."

Amenities

4.2/5
237 reviews

"Updated facilities with a great terrace." Great hotel grounds with a beautiful entrance area. Beautiful architecture. Elevator in need of updating.

Cleanliness

4.2/5
262 reviews

"Clean hotel facilities. Very clean rooms and decently clean pool." Bathroom needs cleaning.

Room

4.0/5
531 reviews

"Modern rooms, with good TV's." Clean rooms, with standard beds, but impressive views and balconies. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower was ok.

Food

3.5/5
168 reviews

"Complaints about dining experience with subpar desserts & fruits." Menu is alright, but snacks are not great. Pizza is ok. Food is relatively good value, and side dishes are of average quality. Pork dishes are not good. Delicious beef dishes & steak.

Breakfast

3.5/5
262 reviews

"Decent and moderately priced breakfast."

Rated 4.4/5 based on reviews from families.

"Pleasant entrance area. Great shopping."

Location

4.8/5
41 reviews

"Great location. Good shopping and sightseeing."

Vibe

4.5/5
22 reviews

"Awesome vibe. Pleasant entrance area. Modern Hotel."

Service

4.5/5
65 reviews

"Friendly service."

Amenities

4.0/5
37 reviews

"Great hotel buildings and entrance area."

Cleanliness

4.0/5
37 reviews

"Clean hotel facilities. Clean rooms."

Room

3.5/5
75 reviews

"Rooms are tidy, with great views and nice balconies." Average beds and room size, but needing some maintenance.

Value

3.4/5
17 reviews

"Fairly good value for money. Acceptable breakfast prices."

Breakfast

3.2/5
35 reviews

"Decent and moderately priced breakfast."

Rated 4.6/5 based on reviews from couples.

"Friendly service. Fantastic service."

Location

4.8/5
10 reviews

"Great location."

Service

4.7/5
14 reviews

"Friendly service."

Amenities

4.2/5
5 reviews

"Nice building."

Cleanliness

4.0/5
7 reviews

"Clean rooms."

Room

3.6/5
17 reviews

"Rooms are tidy, with decent beds."

Food

3.5/5
5 reviews

"Delicious food."

Value

3.4/5
7 reviews

"Fairly good value for money."

Breakfast

3.2/5
8 reviews

"Breakfast is average."