3.8
Good

Summary of 2,122 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 3.8/5 based on reviews from all travelers.

"Good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
502 reviews

"Great location. Excellent parking and car access." Near downtown with great sightseeing and shopping. Standard parking prices. Close to public transport and the train.

Service

4.1/5
468 reviews

"Friendly and professional bar service and reception." Room service is perfect. Management should be more attentive. Great concierge service.

Pool

3.9/5
134 reviews

"Good pool, acceptably clean."

Value

3.8/5
199 reviews

"Best value for money. Affordable food. Acceptable breakfast prices."

Cleanliness

3.5/5
255 reviews

"Very clean rooms and decently clean pool." Moderately clean hotel facilities.

Room

3.2/5
570 reviews

"Clean, typically sized rooms with standard beds." Older rooms with small bathrooms, poor furniture and A/C problems. Badly maintained rooms with poor minibars and kitchenettes. Shower can be a problem. Standard TV.

WiFi

2.5/5
15 reviews

"Wifi quality could be improved."

Comfort

2.1/5
282 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Wellness Area

2.1/5
16 reviews

"Wellness & sports facilities could be improved. Average fitness area."

Breakfast

2.0/5
68 reviews

"Breakfast is reasonably priced, but not exceptional."

Amenities

2.0/5
204 reviews

"Outdated facilities, not accessible for those with handicaps." Elevator in need of updating. Good hotel grounds but the entrance area is not so good. Awesome terrace.

Vibe

1.9/5
113 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel is relatively stylish. Awesome for families. Good for traveling with friends. Good choice for a city trip.

Rated 3.7/5 based on reviews from families.

"Affordable food. Great desserts & fruits."

Location

4.5/5
125 reviews

"Good location, close to public transport. Accessible parking." Near city centre with great sightseeing and nearby restaurants. Standard parking prices.

Service

4.3/5
107 reviews

"Nice reception with friendly service and standard housekeeping."

Pool

3.9/5
46 reviews

"Great pool."

Value

3.6/5
51 reviews

"Best value for money. High priced breakfast. Affordable food."

Cleanliness

3.5/5
53 reviews

"Clean. Moderately clean hotel facilities."

Room

2.8/5
134 reviews

"Average-sized rooms with alright beds." Older rooms with inadequate A/C, furniture, and bathrooms. Badly maintained rooms with poor minibars and kitchenettes.

Amenities

1.9/5
47 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Awesome terrace.

Breakfast

1.9/5
14 reviews

"Some complaints about quality and price of breakfast."

Comfort

1.8/5
83 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Vibe

1.8/5
22 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Atmosphere could be friendlier.

Rated 3.9/5 based on reviews from couples.

"Awesome terrace. Near city centre."

Location

4.7/5
76 reviews

"Great location." Near city centre with great sightseeing and nearby restaurants. Accessible parking. Standard parking prices.

Service

4.3/5
55 reviews

"Friendly service and great reception."

Pool

3.8/5
21 reviews

"Great pool."

Cleanliness

3.6/5
39 reviews

"Rooms are clean, but bathrooms are not." Moderately clean hotel facilities.

Room

3.0/5
78 reviews

"Clean, decently-sized rooms with average beds and lovely views." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Poor quality minibars and A/C.

Comfort

2.0/5
44 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Amenities

2.0/5
32 reviews

"Great terrace but old facilities with a poor entrance area." Elevator in need of updating.

Breakfast

2.0/5
11 reviews

"Breakfast can be improved."

Vibe

1.5/5
20 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 3.9/5 based on reviews from solo travelers.

"Great reception. Fantastic service."

Location

4.6/5
12 reviews

"Great location."

Service

4.2/5
18 reviews

"Friendly service, and reception was okay."

Cleanliness

3.5/5
9 reviews

"Quite clean."

Room

2.7/5
18 reviews

"Room is all right."

Comfort

2.1/5
9 reviews

"Noisy room lacking in comfort."

Amenities

1.9/5
9 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Vibe

1.6/5
6 reviews

"Vibe is not too good."

Rated 3.9/5 based on reviews from business travelers.

"Terrific location. Food is delicious."

Location

4.6/5
9 reviews

"Great location."

Food

4.2/5
5 reviews

"Delicious food."

Service

4.2/5
11 reviews

"Friendly service."

Cleanliness

3.5/5
6 reviews

"Clean."

Room

3.0/5
12 reviews

"Room is all right."

Amenities

1.9/5
9 reviews

"Hotel buildings could use some improvement."

Rated 4.0/5 based on reviews from all travelers.

"Good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.6/5
11 reviews

"Great location."

Service

4.2/5
7 reviews

"Fantastic service."

Value

3.6/5
5 reviews

"Best value for money."

Cleanliness

3.6/5
7 reviews

"Clean."

Room

2.6/5
14 reviews

"Average sized rooms."

Comfort

2.0/5
10 reviews

"Fair sized rooms, though noisy and uncomfortable."

Breakfast

1.9/5
5 reviews

"Breakfast can be improved."

Rated 3.8/5 based on reviews from families.

"Fantastic service. Great location."

Room

2.6/5
6 reviews

"Room is all right."

Comfort

2.0/5
6 reviews

"More comfort would be nice."

Rated 4.0/5 based on reviews from all travelers.

"Good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
27 reviews

"Great location, near nice bars and restaurants."

Service

4.2/5
10 reviews

"Friendly service."

Pool

3.9/5
6 reviews

"Great pool."

Value

3.7/5
8 reviews

"Best value for money."

Cleanliness

3.6/5
8 reviews

"Clean rooms."

Room

2.9/5
24 reviews

"Rooms are tidy and of average size."

Breakfast

2.2/5
6 reviews

"Breakfast can be improved."

Comfort

2.2/5
14 reviews

"Fair sized rooms, though noisy and uncomfortable."

Amenities

2.1/5
7 reviews

"Hotel buildings could use some improvement."

Rated 4.0/5 based on reviews from couples.

"Great location."

Location

4.7/5
9 reviews

"Great location."

Room

2.8/5
7 reviews

"Room is all right."

Rated 3.6/5 based on reviews from all travelers.

"Good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
422 reviews

"Good location, close to public transport." Excellent parking and car access. Central location with great sightseeing, dining out and shopping. Standard parking prices.

Food

4.3/5
95 reviews

"Excellent dining experience with delicious pizza." Food is great value and desserts are great.

Service

4.0/5
423 reviews

"Professional, friendly service, especially at the bar." Decent reception but complaints about management. Room service is perfect. Hotel security is ok. Great concierge service.

Value

4.0/5
172 reviews

"Best value for money. Affordable food. Acceptable breakfast prices."

Pool

4.0/5
121 reviews

"Clean pool area."

Cleanliness

3.5/5
228 reviews

"Pool area is clean, but the bathrooms are less so." Moderately clean hotel facilities.

Room

3.2/5
493 reviews

"Excellent views from decently sized rooms with okay beds." Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar kitchenettes. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem. Standard TV.

Breakfast

2.1/5
52 reviews

"Breakfast is reasonably priced, but not exceptional."

Comfort

2.1/5
236 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Wellness Area

2.1/5
16 reviews

"Wellness & sports facilities could be improved. Average fitness area."

Vibe

2.0/5
104 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively stylish.

Amenities

1.9/5
188 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Awesome terrace.

WiFi

1.8/5
10 reviews

"Wifi quality could be improved."

Rated 3.5/5 based on reviews from families.

"Affordable food. Great desserts & fruits."

Location

4.5/5
104 reviews

"Great location. Accessible parking. Standard parking prices." Excellent sightseeing, restaurants and bars nearby.

Service

4.3/5
93 reviews

"Nice reception with friendly service and standard housekeeping."

Pool

3.9/5
42 reviews

"Great pool."

Value

3.7/5
41 reviews

"Best value for money. Affordable food."

Cleanliness

3.5/5
44 reviews

"Moderately clean hotel facilities."

Room

2.8/5
110 reviews

"Average-sized rooms with alright beds." Older rooms with inadequate A/C, furniture, and bathrooms. Badly maintained rooms with poor minibars and kitchenettes.

Breakfast

2.0/5
10 reviews

"Breakfast can be improved."

Comfort

1.9/5
66 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Amenities

1.9/5
44 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Awesome terrace.

Vibe

1.8/5
21 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating. Atmosphere could be friendlier.

Rated 3.7/5 based on reviews from couples.

"Near city centre. Wonderful sightseeing."

Location

4.7/5
58 reviews

"Great location." Near city centre with great sightseeing and nearby restaurants. Accessible parking. Standard parking prices.

Service

4.2/5
47 reviews

"Friendly service, and reception was okay."

Pool

3.8/5
17 reviews

"Great pool."

Cleanliness

3.5/5
33 reviews

"Clean rooms. Moderately clean hotel facilities."

Room

2.9/5
60 reviews

"Clean, decently-sized rooms with average beds and lovely views." Rooms needing maintenance, with bad bathrooms and A/C.

Comfort

2.1/5
36 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Amenities

2.0/5
27 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Awesome terrace.

Breakfast

1.9/5
6 reviews

"Breakfast can be improved."

Vibe

1.6/5
17 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Rated 3.9/5 based on reviews from solo travelers.

"Friendly service. Fantastic service."

Location

4.5/5
5 reviews

"Great location."

Service

4.2/5
15 reviews

"Friendly service, and reception was okay."

Cleanliness

3.5/5
6 reviews

"Clean."

Room

2.6/5
13 reviews

"Room is all right."

Comfort

1.9/5
7 reviews

"Noisy room lacking in comfort."

Amenities

1.9/5
7 reviews

"Hotel buildings could use some improvement."

Vibe

1.6/5
5 reviews

"Vibe is not too good."

Rated 3.9/5 based on reviews from business travelers.

"Delicious food."

Location

4.6/5
9 reviews

"Great location."

Food

4.2/5
5 reviews

"Delicious food."

Service

4.2/5
10 reviews

"Friendly service."

Cleanliness

3.5/5
6 reviews

"Clean."

Room

2.9/5
11 reviews

"Room is all right."

Amenities

1.9/5
9 reviews

"Hotel buildings could use some improvement."

Rated 4.0/5 based on reviews from all travelers.

"Good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
9 reviews

"Great location."

Service

4.2/5
9 reviews

"Fantastic service."

Room

2.9/5
8 reviews

"Average sized rooms."

Comfort

2.1/5
5 reviews

"Rooms are decent sized but not rated very comfortable."

Rated 4.0/5 based on reviews from all travelers.

"Good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.5/5
22 reviews

"Great location."

Service

4.2/5
14 reviews

"Friendly service."

Pool

3.8/5
5 reviews

"Great pool."

Cleanliness

3.8/5
8 reviews

"Clean rooms."

Value

3.5/5
8 reviews

"Fairly good value for money."

Room

3.0/5
21 reviews

"Rooms are tidy and of average size."

Comfort

2.2/5
9 reviews

"Rooms are decent sized but not rated very comfortable."

Amenities

2.1/5
6 reviews

"Hotel buildings could use some improvement."

Rated 4.3/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.6/5
10 reviews

"Great location."

Service

4.2/5
6 reviews

"Fantastic service."

Room

3.0/5
9 reviews

"Room is all right."