3.9
Good

Summary of 2,394 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 3.9/5 based on reviews from all travelers.

"Good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
620 reviews

"Great location. Great accessibility by car with affordable parking." Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Food

4.4/5
116 reviews

"Good dining, with tidy restaurant and affordable prices." Great pizza and desserts. Menu is not great.

Service

4.2/5
565 reviews

"Great, friendly service at reception and bar." Poor management, but okay housekeeping. Room service is perfect. Great concierge service. Smooth booking process. Hotel security is ok. Great valet service.

Value

3.9/5
243 reviews

"Best value for money. Affordable food. Acceptable breakfast prices."

Pool

3.6/5
147 reviews

"Good pool, acceptably clean."

Cleanliness

3.6/5
288 reviews

"Clean in the restaurants and guest rooms." Moderately clean hotel facilities. Pool is reasonably clean, but the bathrooms are less so.

WiFi

3.4/5
20 reviews

"Regular internet service. Wifi quality could be improved."

Room

3.1/5
664 reviews

"Moderately-sized rooms with TV's but badly-maintained with substandard furniture." Rooms are tidy, with decent beds. Outdated rooms with poor kitchenettes, minibars and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

2.2/5
332 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Vibe

2.2/5
141 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively stylish. Awesome for families. Good choice for a city trip. Good for traveling with friends.

Wellness Area

2.1/5
20 reviews

"Wellness & sports facilities could be improved. Average fitness area."

Breakfast

2.0/5
78 reviews

"Breakfast is reasonably priced, but not exceptional."

Amenities

2.0/5
239 reviews

"Outdated facilities, not accessible for those with handicaps." Elevator in need of updating. Good hotel grounds but the entrance area is not so good. Awesome terrace. Beautiful architecture.

Rated 3.8/5 based on reviews from families.

"Affordable food. Great desserts & fruits."

Location

4.5/5
121 reviews

"Good location, close to public transport." Parking is good and affordable. Excellent sightseeing, restaurants and bars nearby.

Service

4.3/5
103 reviews

"Nice reception with friendly service and standard housekeeping."

Food

4.3/5
18 reviews

"Well-priced and good food with great desserts."

Pool

3.6/5
41 reviews

"Great pool."

Value

3.6/5
48 reviews

"Best value for money. Acceptable breakfast prices. Affordable food."

Room

2.4/5
127 reviews

"Badly maintained rooms with poor minibars and kitchenettes." Clean, typically sized rooms with standard beds. Older rooms with inadequate A/C, furniture, and bathrooms.

Breakfast

1.9/5
14 reviews

"Breakfast is reasonably priced, but not exceptional."

Comfort

1.9/5
79 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Vibe

1.8/5
22 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Amenities

1.8/5
47 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Awesome terrace.

Rated 3.9/5 based on reviews from couples.

"Near city centre. Room service is perfect."

Location

4.6/5
74 reviews

"Great location." Near city centre with great sightseeing and nearby restaurants. Accessible parking. Standard parking prices.

Food

4.5/5
8 reviews

"Delicious food."

Service

4.2/5
52 reviews

"Nice reception with friendly service and standard housekeeping."

Pool

3.5/5
21 reviews

"Great pool."

Cleanliness

3.5/5
34 reviews

"Clean rooms. Moderately clean hotel facilities."

Room

2.7/5
72 reviews

"Average-sized rooms with alright beds." Clean rooms with great views but outdated, with poor bathrooms. Poorly-maintained rooms with inadequate A/C and bad minibars.

Amenities

2.1/5
28 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Awesome terrace. Elevator in need of updating.

Comfort

1.9/5
41 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Breakfast

1.8/5
9 reviews

"Breakfast can be improved."

Vibe

1.7/5
18 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 3.8/5 based on reviews from solo travelers.

"Great reception. Friendly service."

Location

4.6/5
12 reviews

"Great location."

Service

4.1/5
20 reviews

"Friendly service and great reception."

Cleanliness

3.7/5
6 reviews

"Clean."

Room

2.7/5
18 reviews

"Room is all right."

Comfort

2.2/5
9 reviews

"Noisy room lacking in comfort."

Amenities

2.0/5
10 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Vibe

2.0/5
7 reviews

"Vibe is not too good."

Rated 4.2/5 based on reviews from business travelers.

"Delicious food."

Location

4.7/5
8 reviews

"Great location."

Service

4.3/5
10 reviews

"Friendly service."

Cleanliness

3.6/5
5 reviews

"Clean."

Room

2.9/5
12 reviews

"Room is all right."

Amenities

1.9/5
9 reviews

"Hotel buildings could use some improvement."

Rated 4.0/5 based on reviews from all travelers.

"Good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.6/5
13 reviews

"Great location."

Service

4.2/5
13 reviews

"Friendly service."

Value

3.6/5
5 reviews

"Best value for money."

Room

2.8/5
20 reviews

"Rooms are average size with poor air conditioning."

Comfort

2.1/5
12 reviews

"Rooms of average size, but lacking in comfort, with noise issues and poor A/C."

Breakfast

1.9/5
5 reviews

"Breakfast can be improved."

Rated 3.9/5 based on reviews from families.

"Fantastic service. Great location."

Room

2.5/5
7 reviews

"Room is all right."

Comfort

2.1/5
6 reviews

"More comfort would be nice."

Rated 4.0/5 based on reviews from all travelers.

"Good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
28 reviews

"Great location, near nice bars and restaurants."

Service

4.2/5
13 reviews

"Friendly service."

Value

3.8/5
9 reviews

"Best value for money."

Pool

3.6/5
6 reviews

"Great pool."

Room

3.0/5
26 reviews

"Clean, typically sized rooms with standard beds."

Comfort

2.3/5
16 reviews

"Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking."

Amenities

2.2/5
8 reviews

"Hotel buildings could use some improvement."

Breakfast

2.2/5
7 reviews

"Breakfast can be improved."

Rated 4.1/5 based on reviews from couples.

"Great location."

Location

4.7/5
9 reviews

"Great location."

Room

2.7/5
7 reviews

"Room is all right."

Rated 3.7/5 based on reviews from all travelers.

"Good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
534 reviews

"Great location. Great accessibility by car with affordable parking." Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Food

4.5/5
108 reviews

"Clean dining area, good desserts and fruits, and a nice overall dining experience." Affordable restaurant with great pizza.

Service

4.2/5
508 reviews

"Friendly and professional bar service and reception." Poor management, but okay housekeeping. Room service is perfect. Great concierge service. Smooth booking process. Hotel security is ok. Great valet service.

Value

4.0/5
216 reviews

"Best value for money. Affordable food. Acceptable breakfast prices."

Pool

3.6/5
132 reviews

"Good pool, acceptably clean."

Cleanliness

3.6/5
264 reviews

"Clean in the restaurants and guest rooms." Moderately clean hotel facilities. Pool is reasonably clean, but the bathrooms are less so.

Room

3.1/5
580 reviews

"Moderately-sized rooms with TV's but badly-maintained with substandard furniture." Rooms are tidy, with decent beds. Outdated rooms with poor kitchenettes, minibars and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

WiFi

3.0/5
12 reviews

"Regular internet service. Wifi quality could be improved."

Comfort

2.2/5
281 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Vibe

2.2/5
125 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively stylish.

Wellness Area

2.1/5
20 reviews

"Wellness & sports facilities could be improved. Average fitness area."

Breakfast

2.0/5
61 reviews

"Breakfast is reasonably priced, but not exceptional."

Amenities

2.0/5
220 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Awesome terrace. Beautiful architecture.

Rated 3.6/5 based on reviews from families.

"Affordable food. Great desserts & fruits."

Location

4.5/5
103 reviews

"Great location. Parking is good and affordable." Excellent sightseeing, restaurants and bars nearby.

Food

4.5/5
17 reviews

"Well-priced and good food with great desserts."

Service

4.3/5
90 reviews

"Nice reception with friendly service and standard housekeeping."

Value

3.7/5
39 reviews

"Best value for money. Affordable food."

Pool

3.6/5
37 reviews

"Great pool."

Room

2.4/5
105 reviews

"Badly maintained rooms with poor minibars and kitchenettes." Clean, typically sized rooms with standard beds. Older rooms with inadequate A/C, furniture, and bathrooms.

Breakfast

2.0/5
10 reviews

"Breakfast can be improved."

Comfort

1.9/5
62 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Vibe

1.8/5
20 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Amenities

1.8/5
44 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Awesome terrace.

Rated 3.7/5 based on reviews from couples.

"Near city centre. Room service is perfect."

Location

4.6/5
56 reviews

"Great location. Parking is good and affordable." Near city centre with great sightseeing and nearby restaurants.

Food

4.5/5
8 reviews

"Delicious food."

Service

4.2/5
43 reviews

"Friendly service and great reception."

Pool

3.5/5
17 reviews

"Great pool."

Cleanliness

3.5/5
29 reviews

"Clean rooms. Moderately clean hotel facilities."

Room

2.6/5
55 reviews

"Clean, decently-sized rooms with average beds and lovely views." Rooms needing maintenance, with bad bathrooms and A/C.

Amenities

2.1/5
23 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Comfort

2.0/5
34 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Vibe

1.8/5
15 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Breakfast

1.7/5
5 reviews

"Breakfast can be improved."

Rated 3.7/5 based on reviews from solo travelers.

"Great reception. Friendly service."

Service

4.2/5
14 reviews

"Friendly service and great reception."

Cleanliness

3.8/5
5 reviews

"Clean."

Room

2.6/5
12 reviews

"Room is all right."

Amenities

2.0/5
7 reviews

"Hotel buildings could use some improvement."

Comfort

2.0/5
6 reviews

"Noisy room lacking in comfort."

Vibe

2.0/5
5 reviews

"Vibe is not too good."

Rated 4.1/5 based on reviews from business travelers.

"Delicious food."

Location

4.7/5
8 reviews

"Great location."

Service

4.3/5
9 reviews

"Friendly service."

Cleanliness

3.6/5
5 reviews

"Clean."

Room

2.9/5
11 reviews

"Room is all right."

Amenities

1.9/5
9 reviews

"Hotel buildings could use some improvement."

Rated 4.1/5 based on reviews from all travelers.

"Good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
10 reviews

"Great location."

Service

4.3/5
10 reviews

"Friendly service."

Room

2.9/5
9 reviews

"Average sized rooms."

Comfort

2.2/5
5 reviews

"Rooms are decent sized but not rated very comfortable."

Rated 4.2/5 based on reviews from all travelers.

"Good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
21 reviews

"Great location."

Service

4.3/5
13 reviews

"Friendly service."

Value

3.5/5
7 reviews

"Fairly good value for money."

Room

3.0/5
16 reviews

"Rooms are tidy and of average size."

Comfort

2.4/5
9 reviews

"Rooms are decent sized but not rated very comfortable."

Amenities

1.9/5
5 reviews

"Hotel buildings could use some improvement."

Rated 4.1/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.6/5
7 reviews

"Great location."

Service

4.3/5
5 reviews

"Fantastic service."

Room

2.9/5
6 reviews

"Room is all right."