4.2
Very Good

Summary of 2,940 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.2/5 based on reviews from all travelers.

"Very good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
840 reviews

"Great location. Great accessibility by car with affordable parking." Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train.

Service

4.6/5
778 reviews

"Efficient, friendly service, but complaints about management." Great service at reception, bar, and housekeeping. Great concierge service. Room service is perfect. Booking process is sufficient. Great valet service. Great hotel security.

Value

4.1/5
352 reviews

"Best value for money. Affordable food. Acceptable breakfast prices." Free internet.

Pool

3.8/5
194 reviews

"Good pool, acceptably clean."

WiFi

3.5/5
36 reviews

"WiFi is good value. Wifi quality could be improved."

Room

3.4/5
881 reviews

"Rooms are decent size and age, and have adequate beds." Balconies with great views, clean rooms with ok furniture. Guests complained about kitchenettes, minibars, TV's, and A/C. Small but relatively clean bathrooms. Shower can be a problem.

Vibe

2.6/5
205 reviews

"Decent vibe. Hotel could use some updating." Entrance area is not particularly attractive. Relatively friendly Atmosphere. Hotel is relatively stylish. Awesome for families. Good choice for a city trip. Good for traveling with friends.

Comfort

2.3/5
438 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Amenities

2.2/5
312 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Awesome terrace. Unspectacular architecture.

Wellness

2.2/5
28 reviews

"Wellness & sports facilities could be improved. Average fitness area."

Breakfast

2.1/5
105 reviews

"Breakfast is reasonably priced, but not exceptional."

Rated 4.1/5 based on reviews from families.

"Clean hotel facilities. Affordable food."

Service

4.8/5
88 reviews

"Reception and housekeeping are great and service is attentive."

Location

4.7/5
108 reviews

"Good location, close to public transport." Parking is good and affordable. Excellent sightseeing, restaurants and bars nearby.

Value

3.9/5
39 reviews

"Best value for money."

Pool

3.7/5
31 reviews

"Great pool."

Room

2.9/5
111 reviews

"Rooms are decent size and age, and have adequate beds." Small rooms with nice views, but poor bathrooms. Furniture is ok but A/C and furniture are subpar.

Vibe

2.4/5
18 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Amenities

2.0/5
34 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Awesome terrace.

Comfort

1.9/5
72 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Breakfast

1.9/5
13 reviews

"Breakfast can be improved."

Rated 4.2/5 based on reviews from couples.

"Near city centre. Good restaurants & bars in the area."

Location

4.8/5
53 reviews

"Great location and easy parking." Excellent sightseeing, restaurants and bars nearby.

Service

4.7/5
37 reviews

"Friendly service and great reception."

Pool

3.7/5
12 reviews

"Great pool."

Room

3.2/5
54 reviews

"Clean, decently-sized rooms with average beds and lovely views." Guests complain about bathrooms, A/C, and outdated rooms.

Comfort

2.4/5
30 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Vibe

2.2/5
14 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

2.1/5
21 reviews

"Hotel buildings could use some improvement. Awesome terrace." Elevator in need of updating.

Breakfast

2.1/5
6 reviews

"Breakfast can be improved."

Rated 3.8/5 based on reviews from solo travelers.

"Great reception. Wonderful housekeeping."

Location

4.6/5
9 reviews

"Great location."

Service

4.4/5
15 reviews

"Friendly service and great reception."

Room

2.9/5
13 reviews

"Room is all right."

Comfort

2.3/5
9 reviews

"Noisy room lacking in comfort."

Vibe

2.1/5
7 reviews

"Vibe is not too good."

Amenities

2.0/5
7 reviews

"Hotel buildings could use some improvement."

Rated 4.1/5 based on reviews from business travelers.

"Terrific location. World class service."

Location

4.7/5
7 reviews

"Great location."

Service

4.5/5
7 reviews

"Fantastic service."

Room

3.0/5
10 reviews

"Room is all right."

Amenities

1.9/5
7 reviews

"Hotel buildings could use some improvement."

Rated 4.0/5 based on reviews from all travelers.

"Very good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Service

4.5/5
19 reviews

"Efficient, friendly service with a nice reception."

Location

4.5/5
19 reviews

"Great location."

Value

3.7/5
9 reviews

"Best value for money."

Room

3.0/5
30 reviews

"Clean, typically sized rooms with standard beds." The bathrooms, A/C, and minibars are problems, with insufficient maintenance.

Vibe

2.6/5
5 reviews

"Decent vibe."

Comfort

2.3/5
21 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Breakfast

1.9/5
8 reviews

"Breakfast can be improved."

Rated 4.0/5 based on reviews from families.

"Fantastic service. Great location."

Room

2.8/5
7 reviews

"Room is all right."

Comfort

2.1/5
6 reviews

"More comfort would be nice."

Rated 4.1/5 based on reviews from all travelers.

"Very good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.8/5
722 reviews

"Great location. Great accessibility by car with affordable parking." Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train.

Service

4.6/5
699 reviews

"Efficient, friendly service, but complaints about management." Great service at reception, bar, and housekeeping. Great concierge service. Room service is perfect. Booking process is sufficient. Great valet service. Great hotel security.

Food

4.3/5
144 reviews

"Great, affordable, and clean restaurant with excellent desserts." Great pizza and snacks. Menu is adequate.

Value

4.2/5
313 reviews

"Best value for money. Affordable food. Acceptable breakfast prices." Free internet.

Pool

3.8/5
177 reviews

"Clean pool area."

Room

3.5/5
762 reviews

"Decently rooms of alright size, but not well maintained." Tidy rooms with great views. Small but relatively clean bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

WiFi

3.2/5
27 reviews

"WiFi is good value. Wifi quality could be improved."

Vibe

2.7/5
181 reviews

"Decent vibe. Hotel could use some updating." Entrance area is not particularly attractive. Hotel is relatively stylish. Relatively friendly Atmosphere.

Comfort

2.4/5
360 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Amenities

2.2/5
281 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Awesome terrace. Unspectacular architecture.

Breakfast

2.2/5
83 reviews

"Breakfast is reasonably priced, but not exceptional."

Wellness

2.1/5
27 reviews

"Wellness & sports facilities could be improved. Average fitness area."

Rated 4.1/5 based on reviews from families.

"Awesome terrace. Affordable parking."

Service

4.8/5
77 reviews

"Reception and housekeeping are great and service is attentive."

Location

4.6/5
91 reviews

"Great location. Parking is good and affordable." Excellent sightseeing, restaurants and bars nearby.

Value

4.0/5
31 reviews

"Best value for money."

Pool

3.7/5
29 reviews

"Great pool."

Room

3.0/5
89 reviews

"Decent beds, furniture, and room size." Views are great and rooms are clean. Badly reviewed bathrooms and A/C.

Vibe

2.5/5
17 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Comfort

2.0/5
55 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Amenities

2.0/5
32 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Awesome terrace.

Breakfast

2.0/5
9 reviews

"Breakfast can be improved."

Rated 4.1/5 based on reviews from couples.

"Wonderful sightseeing. Good restaurants & bars in the area."

Location

4.8/5
35 reviews

"Great location and easy parking." Excellent sightseeing, restaurants and bars nearby.

Service

4.7/5
27 reviews

"Friendly service and great reception."

Cleanliness

4.0/5
18 reviews

"Clean rooms."

Pool

3.6/5
7 reviews

"Great pool."

Room

3.1/5
36 reviews

"Average-sized rooms with alright beds." Rooms are clean but complaints about the bathrooms.

Comfort

2.4/5
22 reviews

"Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking."

Vibe

2.2/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

2.1/5
15 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Rated 3.7/5 based on reviews from solo travelers.

"Great reception. Friendly service."

Service

4.5/5
10 reviews

"Friendly service and great reception."

Room

2.8/5
7 reviews

"Room is all right."

Comfort

2.1/5
5 reviews

"Noisy room lacking in comfort."

Rated 3.9/5 based on reviews from business travelers.

"Delicious food."

Location

4.7/5
7 reviews

"Great location."

Service

4.5/5
6 reviews

"Fantastic service."

Room

3.0/5
9 reviews

"Room is all right."

Amenities

1.9/5
7 reviews

"Hotel buildings could use some improvement."

Rated 3.9/5 based on reviews from all travelers.

"Very good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
7 reviews

"Great location."

Room

2.6/5
8 reviews

"Room is all right."

Comfort

2.1/5
7 reviews

"More comfort would be nice."

Rated 4.0/5 based on reviews from all travelers.

"Very good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
38 reviews

"Great location, near nice bars and restaurants. Accessible parking."

Service

4.6/5
19 reviews

"Friendly service."

Pool

3.7/5
9 reviews

"Great pool."

Room

3.1/5
33 reviews

"Clean, typically sized rooms with standard beds."

Amenities

2.4/5
12 reviews

"Hotel buildings could use some improvement. Awesome terrace."

Comfort

2.3/5
22 reviews

"Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking."

Breakfast

2.2/5
7 reviews

"Breakfast can be improved."

Vibe

2.2/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.2/5 based on reviews from couples.

"Great location."

Location

4.8/5
10 reviews

"Great location."

Room

3.0/5
8 reviews

"Room is all right."

Rated 4.2/5 based on reviews from all travelers.

"Very good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
12 reviews

"Great location."

Service

4.7/5
11 reviews

"Friendly service."

Room

3.1/5
10 reviews

"Average sized rooms."

Comfort

2.3/5
6 reviews

"Rooms are decent sized but not rated very comfortable."

Rated 4.2/5 based on reviews from all travelers.

"Very good family hotel. Close to Navy Pier. Good for sightseeing with nearby parking areas. Great pool."

Location

4.7/5
27 reviews

"Great location."

Service

4.6/5
18 reviews

"Friendly service."

Value

3.8/5
8 reviews

"Best value for money."

Room

3.3/5
23 reviews

"Clean, typically sized rooms with standard beds."

Comfort

2.5/5
14 reviews

"Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking."

Vibe

2.2/5
5 reviews

"Vibe is not too good."

Amenities

2.0/5
6 reviews

"Hotel buildings could use some improvement."

Rated 4.3/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.7/5
6 reviews

"Great location."

Room

3.2/5
6 reviews

"Room is all right."