Score distribution

191
53
8
4
2

Types of travelers

5/5

"Very enjoyable"

The facility is new, clean, and very comfortable. The staff were very friendly and accommodating. Would definitely stay there again.

This review received a response on

Thank you Anne, for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Thank you Anne, for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

5/5

There are no comments available for this review

This review received a response on

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

5/5

"Restful and accommodating"

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We were allowed to check in very early (we had two young kids travelling with us) this was so helpful and accommodating. My kids would talk to the staff and they remembered what they told them the day before. I’m my opinion kindness makes everything better. It was very busy during our stay. The first day the breakfast was not really kept up with as we had to wait for food to be refilled for some time and all the juice was gone. But as soon as we let somebody know they refilled all the juice and got food on the table. The only request I would have is to have somebody maintaining the breakfast bar more continuously to keep people moving through. But the room was great, the pool was awesome, we used the laundry facilities and they worked well. We will definitely stay again. When asked where we were staying at our next stop we mentioned we were staying at th Best Western simply because we are diamond members there and receive extra perks like an arrival snack bag and extra points towards rewards. Although it could be that with your recent changes to rewards, yours might add up quickly as well.

This review received a response on

Thank you so much Sarah, for the wonderful review of our hotel! We are glad to hear that you and your family enjoyed your stay with us. We are definitely working on our breakfast program, and should h…

Thank you so much Sarah, for the wonderful review of our hotel! We are glad to hear that you and your family enjoyed your stay with us. We are definitely working on our breakfast program, and should have it ready very soon. We hope you enjoy your stay at the Best Western and look forward to having you stay with us again. Thank you again, for the great review, we really appreciate it.

5/5

"had everything we needed and more"

From the reception desk to the room, it was the best. The staff took extra care and attention to everything. The hot tub was nice and warm. Breakfast, delicious. We will be sure to stay with Canalta on our next visit.

This review received a response on

Hello Wendy, Thank you so much for the great review of our hotel! We are so glad that you enjoyed your stay and we look forward to having you stay with us again.

Hello Wendy, Thank you so much for the great review of our hotel! We are so glad that you enjoyed your stay and we look forward to having you stay with us again.

5/5

"A clean and beautiful hotel."

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Cleanliness standards are excellent. Staff courteous and helpful.

This review received a response on

Thank you Susan, for the great review of our hotel! We work hard to make sure our hotel is clean, and means a lot when our guests take notice. We are glad that you enjoyed your stay and hope to see yo…

Thank you Susan, for the great review of our hotel! We work hard to make sure our hotel is clean, and means a lot when our guests take notice. We are glad that you enjoyed your stay and hope to see you again very soon.