4.4
Excellent

Summary of 9,071 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ikebukuro. Great location."

Location

4.9/5
2913 reviews

"Great location. Near public transport, airport, and train station." Central location with great sightseeing, dining out and shopping. Excellent parking and car access.

Food

4.6/5
725 reviews

"Great food, especially the beef. Nice menu with delicious desserts." Affordable food with good side dishes. Fish & seafood is acceptable.

Service

4.4/5
1849 reviews

"Great, professional service from reception and housekeeping." Smooth booking process. Good shuttle service. Room service is perfect. Recreation staff is nice. Laundry service can be improved.

Cleanliness

4.2/5
488 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Breakfast

4.1/5
378 reviews

"Tasty yet pricey breakfasts."

Room

3.8/5
1757 reviews

"Clean rooms with great views and decent beds." Small, outdated rooms in need of better maintenance. Mediocre sized, poorly cleaned bathrooms. Complaints about furnishing, kitchenettes, and A/C. Minibars and TVs are okay. Great shower.

WiFi

3.6/5
44 reviews

"Fast and cheap WiFi. Wifi quality could be improved."

Comfort

2.5/5
871 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Rooms are small with average sized bathrooms and inadequate A/C.

Wellness Area

2.2/5
42 reviews

"Poorly reviewed fitness area."

Rated 4.5/5 based on reviews from families.

"Pleasant entrance area. Wonderful sightseeing."

Location

4.8/5
338 reviews

"Great location with good access by car." Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

Food

4.7/5
67 reviews

"Menu is excellent with tasty food."

Cleanliness

4.2/5
53 reviews

"Clean hotel facilities. Clean rooms."

Service

4.2/5
184 reviews

"Service is professional and cheery, especially reception and housekeeping." Good shuttle service.

Breakfast

4.0/5
36 reviews

"Tasty breakfast."

Room

3.5/5
201 reviews

"Average, yet somewhat cramped rooms with inadequate furniture and standard beds." Tidy rooms with great rooms and moderately large bathrooms.

Comfort

2.2/5
110 reviews

"Uncomfortable, small rooms, and okay-sized bathrooms." Okay beds and quiet enough rooms.

Rated 4.6/5 based on reviews from couples.

"Clean hotel facilities. Great view."

Location

4.8/5
73 reviews

"Great location near lots of shopping." Near public transport, airport, and train station.

Food

4.7/5
17 reviews

"Delicious food."

Service

4.5/5
43 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.2/5
9 reviews

"Tasty breakfast."

Room

3.6/5
50 reviews

"Views are great and rooms are clean. Smaller rooms with average beds."

Comfort

2.5/5
35 reviews

"Noise is as expected, as are the beds, although rooms are small and generally uncomfortable."

Rated 4.6/5 based on reviews from business travelers.

"Good accessibility by car. Tasty breakfast."

Location

4.9/5
113 reviews

"Great location, with good shopping nearby and easy access by car." Near public transport, airport, and train station.

Food

4.7/5
18 reviews

"Delicious food."

Service

4.5/5
56 reviews

"Great service, especially at reception."

Breakfast

4.1/5
26 reviews

"Tasty breakfast."

Value

3.6/5
26 reviews

"Best value for money."

Room

3.6/5
60 reviews

"Small, clean rooms with decent bathrooms."

Comfort

2.5/5
32 reviews

"Small and uncomfortable rooms."

Rated 4.5/5 based on reviews from solo travelers.

"Luxurious Hotel. Professional service."

Location

4.8/5
51 reviews

"Great location near lots of shopping." Close to public transport and the train.

Food

4.5/5
12 reviews

"Delicious food."

Service

4.5/5
34 reviews

"Professional service and good reception."

Cleanliness

4.2/5
6 reviews

"Clean."

Breakfast

4.0/5
12 reviews

"Tasty breakfast."

Room

3.5/5
30 reviews

"Okay rooms with decent bathrooms, but small."

Comfort

2.5/5
15 reviews

"Small, comfortable rooms."

Rated 4.6/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ikebukuro. Great location."

Location

4.9/5
21 reviews

"Great location. Close to public transport and the train."

Service

4.5/5
12 reviews

"Friendly service."

Room

3.6/5
11 reviews

"Great room."

Value

3.6/5
8 reviews

"Best value for money."

Comfort

2.8/5
5 reviews

"Comfortable."

Rated 4.4/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ikebukuro. Great location."

Location

5.0/5
586 reviews

"Great location. Near public transport, airport, and train station." Great sightseeing, restaurants and shopping nearby.

Food

4.6/5
74 reviews

"Menu is excellent with tasty food."

Service

4.6/5
430 reviews

"Friendly and professional housekeepers. Management is acceptable." Great concierge service. Room service is perfect. Good shuttle service. Smooth booking process.

Cleanliness

4.1/5
111 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Breakfast

4.0/5
43 reviews

"Tasty breakfast."

Room

4.0/5
355 reviews

"Clean, decently-sized rooms with average beds and lovely views." Old rooms with lacking maintenance, furnishings, and bathroom cleanliness.

WiFi

3.0/5
16 reviews

"Regular internet service. Wifi quality could be improved."

Comfort

2.9/5
160 reviews

"Average sized rooms with typical beds, noise and comfort levels."

Wellness Area

1.9/5
14 reviews

"Poorly reviewed fitness area."

Rated 4.3/5 based on reviews from families.

"Great room. Delicious food."

Location

5.0/5
61 reviews

"Great location. Close to public transport and the train." Shopping, restaurants and bars in the area are great.

Food

4.5/5
5 reviews

"Delicious food."

Service

4.5/5
44 reviews

"Efficient, friendly service with a nice reception."

Cleanliness

4.2/5
14 reviews

"Clean rooms."

Breakfast

4.0/5
7 reviews

"Tasty breakfast."

Room

3.6/5
32 reviews

"Small but clean rooms."

Comfort

2.5/5
19 reviews

"Small, comfortable rooms."

Rated 4.4/5 based on reviews from business travelers.

"Fantastic service. Great location."

Service

4.5/5
6 reviews

"Fantastic service."

Rated 4.6/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ikebukuro. Great location."

Location

4.9/5
1787 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Excellent parking and car access.

Food

4.7/5
344 reviews

"Food is great, especially the desserts."

Cleanliness

4.5/5
261 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Service

4.3/5
825 reviews

"Great, friendly housekeeping." Professional service, management and reception. Good shuttle service. Laundry service can be improved.

Breakfast

4.1/5
214 reviews

"Tasty yet pricey breakfasts."

Room

3.5/5
922 reviews

"Rooms are clean with great views and decent beds, but overall just okay." Small, outdated rooms with poorly rated A/C and furniture. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with subpar kitchenettes.

WiFi

3.2/5
19 reviews

"Regular internet service."

Wellness Area

2.4/5
5 reviews

"Poorly reviewed fitness area."

Comfort

2.2/5
511 reviews

"Guests complained about room size, comfort, beds, and A/C." Average noise level with mediocre sized bathrooms.

Rated 4.6/5 based on reviews from families.

"Wonderful sightseeing. Near city centre."

Location

4.8/5
252 reviews

"Great location with good access by car." Near to the city centre with good shopping options nearby. Near public transport, airport, and train station.

Food

4.7/5
54 reviews

"Delicious food."

Cleanliness

4.3/5
31 reviews

"Clean rooms."

Breakfast

4.1/5
24 reviews

"Tasty breakfast."

Service

4.0/5
108 reviews

"Friendly and professional housekeepers. Good shuttle service."

Room

3.4/5
144 reviews

"Rooms, bathrooms and beds are decent." Small, yet clean rooms with lovely views.

Comfort

2.4/5
77 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.8/5 based on reviews from business travelers.

"Friendly atmosphere. Tasty breakfast."

Location

4.9/5
101 reviews

"Great location, with good shopping nearby and easy access by car." Near to public transport and the airport.

Food

4.7/5
16 reviews

"Delicious food."

Service

4.5/5
38 reviews

"Fantastic service."

Breakfast

4.0/5
22 reviews

"Tasty breakfast."

Value

3.6/5
23 reviews

"Best value for money."

Room

3.5/5
43 reviews

"Rooms are small, but clean and generally acceptable."

Comfort

2.5/5
24 reviews

"Small and uncomfortable rooms."

Rated 4.8/5 based on reviews from couples.

"Clean hotel facilities. Train station is close."

Location

4.9/5
50 reviews

"Great location near lots of shopping." Close to public transport and the train.

Food

4.6/5
13 reviews

"Delicious food."

Service

4.3/5
26 reviews

"Professional service."

Cleanliness

4.0/5
9 reviews

"Clean."

Room

3.5/5
28 reviews

"Small, but acceptable, rooms."

Comfort

2.4/5
18 reviews

"Small and uncomfortable rooms."

Rated 4.8/5 based on reviews from solo travelers.

"Great reception. Professional service."

Location

4.8/5
42 reviews

"Great location near shopping and public transport."

Food

4.5/5
7 reviews

"Delicious food."

Service

4.5/5
27 reviews

"Professional service and good reception."

Cleanliness

4.2/5
5 reviews

"Clean."

Breakfast

3.8/5
5 reviews

"Tasty breakfast."

Room

3.4/5
22 reviews

"Small, but acceptable, rooms."

Value

3.4/5
10 reviews

"Fairly good value for money."

Comfort

2.5/5
9 reviews

"Small and uncomfortable rooms."

Rated 4.5/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ikebukuro. Great location."

Location

4.9/5
25 reviews

"Great location."

Service

4.5/5
10 reviews

"Fantastic service."

Breakfast

4.2/5
6 reviews

"Tasty breakfast."

Room

3.5/5
13 reviews

"Small, but acceptable, rooms."

Comfort

2.6/5
7 reviews

"Small, comfortable rooms."

Rated 4.5/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ikebukuro. Great location."

Location

4.9/5
17 reviews

"Great location. Close to public transport and the train."

Service

4.4/5
13 reviews

"Fantastic service."

Cleanliness

4.2/5
7 reviews

"Clean rooms."

Room

3.6/5
10 reviews

"Clean rooms."

Comfort

2.8/5
5 reviews

"Comfortable."

Rated 4.2/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ikebukuro. Great location."

Location

4.7/5
440 reviews

"Great location, close to the train station." Good shopping and sightseeing. Excellent parking and car access.

Food

4.5/5
290 reviews

"Great, reasonably priced menu with excellent side dishes makes for an excellent experience." Great desserts and beef dishes.

Service

4.4/5
525 reviews

"Great, professional service from reception and housekeeping." Smooth booking process. Room service is perfect. Recreation staff is nice.

Breakfast

4.2/5
94 reviews

"Tasty breakfast."

Room

4.1/5
417 reviews

"Tidy rooms with great views." Poorly-maintained, old, reasonably-sized rooms, and inadequate A/C. Bathrooms clean enough and adequately sized. Minibars and TVs are okay. Great shower.

WiFi

2.9/5
7 reviews

"Regular internet service. Wifi quality could be improved."

Wellness Area

2.3/5
21 reviews

"Wellness & sports facilities could be improved."

Rated 4.5/5 based on reviews from couples.

"Great view. Friendly atmosphere."

Location

4.8/5
12 reviews

"Great location, close to the train station."

Service

4.5/5
15 reviews

"Service is professional and friendly."

Room

3.6/5
18 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Comfort

2.5/5
13 reviews

"Small, comfortable rooms."

Rated 4.2/5 based on reviews from families.

"Great shopping. Great reception."

Location

4.9/5
17 reviews

"Great location, close to the train station."

Food

4.5/5
5 reviews

"Delicious food."

Service

4.4/5
26 reviews

"Efficient, friendly service with a nice reception."

Room

3.4/5
21 reviews

"Okay rooms with decent bathrooms, but small."

Comfort

2.3/5
12 reviews

"Small and uncomfortable rooms."

Rated 4.4/5 based on reviews from business travelers.

"Nice building. Friendly atmosphere."

Location

4.9/5
7 reviews

"Great location."

Service

4.4/5
11 reviews

"Fantastic service."

Room

3.7/5
11 reviews

"Great room."

Comfort

2.8/5
5 reviews

"Comfortable."

Rated 4.1/5 based on reviews from solo travelers.

"Delicious food. Train station is close."

Location

4.8/5
7 reviews

"Great location, close to the train station."

Service

4.5/5
6 reviews

"Fantastic service."

Breakfast

4.2/5
6 reviews

"Tasty breakfast."

Room

3.5/5
6 reviews

"Great room."