91
Excellent

Summary of 3,147 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 91/100 based on reviews from all travelers.

"Excellent luxury hotel. Close to Roppongi. Good for sightseeing and located near shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe."

Pool

91/100
25 reviews

"Great pool."

Location

91/100
390 reviews

"Great location with good access by car." Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Room

88/100
656 reviews

"Decent, large rooms with beautiful views and cozy beds." Decently-clean rooms with spacious bathrooms. Furniture is ok but A/C and furniture are subpar. Moderately well-maintained rooms with OK TV's. Shower can be a problem.

Bar

88/100
56 reviews

"Nice bar with tasty alcoholic drinks."

Wellness

87/100
48 reviews

"Awesome wellness and fitness areas."

Vibe

86/100
400 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area." Luxurious Hotel. Stylish hotel. Hotel could use some updating. Luxury hotel. Nice for romantic trips. Good for business people.

Service

84/100
787 reviews

"Well-managed, with professional, cheery service and thorough housekeeping." Reception is alright, but restaurant service is disappointing. Great concierge service. Booking process should be better organized. Recreation staff is nice. Room service is perfect. Great valet service.

Food

83/100
286 reviews

"Great dining experience, with good snacks, desserts, and fruits." Food is somewhat pricey, but side dishes are good. Good sushi.

Comfort

81/100
192 reviews

"Rooms and bathrooms are spacious and comfortable, with nice beds." AC needs updating.

Breakfast

81/100
139 reviews

"Great and affordable breakfast."

Amenities

80/100
297 reviews

"Facilities are outdated, but outdoor sports facilities are top-notch." Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Elevator is ok.

Value

38/100
92 reviews

"Value for money could be better. Food is a bit overpriced." Fair breakfast prices.

Rated 91/100 based on reviews from families.

"Comfortable beds. Wonderful sightseeing."

Location

94/100
22 reviews

"Great location."

Food

85/100
5 reviews

"Delicious food."

Service

85/100
31 reviews

"Friendly service and great reception."

Room

83/100
29 reviews

"Amply-sized rooms with excellent beds and superb views."

Breakfast

83/100
7 reviews

"Tasty breakfast."

Vibe

81/100
22 reviews

"Awesome vibe. Friendly atmosphere. Luxurious Hotel."

Comfort

80/100
13 reviews

"Great sized rooms, very comfortable with wonderful beds."

Rated 97/100 based on reviews from couples.

"Great valet service. Good accessibility by car."

Location

92/100
17 reviews

"Good location, close to public transport." Great shopping nearby and good access by car.

Room

84/100
23 reviews

"Lovely rooms with pleasant views."

Service

84/100
27 reviews

"Professional service."

Vibe

81/100
10 reviews

"Awesome vibe. Luxurious Hotel."

Comfort

80/100
6 reviews

"Very comfortable."

Rated 98/100 based on reviews from business travelers.

"Tasty breakfast. Spacious rooms."

Location

93/100
17 reviews

"Great location near lots of shopping."

Room

87/100
18 reviews

"Spacious rooms."

Service

86/100
27 reviews

"Fantastic service."

Food

85/100
8 reviews

"Delicious food."

Comfort

84/100
9 reviews

"Large, comfortable rooms."

Breakfast

82/100
9 reviews

"Tasty breakfast."

Rated 94/100 based on reviews from solo travelers.

"Great location. Fantastic service."

Location

93/100
5 reviews

"Great location."

Service

86/100
5 reviews

"Fantastic service."

Rated 91/100 based on reviews from all travelers.

"Excellent luxury hotel. Close to Roppongi. Good for sightseeing and located near shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe."

Rated 95/100 based on reviews from all travelers.

"Excellent luxury hotel. Close to Roppongi. Good for sightseeing and located near shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe."

Room

95/100
125 reviews

"Clean rooms with wonderful beds and stunning views." Spacious rooms and bathrooms.

Location

95/100
75 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby.

Service

92/100
157 reviews

"Mostly friendly and professional service, but bad restaurant service." Great concierge service.

Bar

90/100
17 reviews

"Bar is awesome."

Wellness

86/100
10 reviews

"Awesome wellness and fitness areas."

Food

85/100
43 reviews

"Uninspiring menu, but good food nonetheless."

Comfort

84/100
35 reviews

"Rooms and bathrooms are spacious and comfortable, with nice beds."

Breakfast

81/100
28 reviews

"Great and affordable breakfast."

Value

39/100
20 reviews

"Value for money could be better. Fair breakfast prices."

Rated 96/100 based on reviews from all travelers.

"Excellent luxury hotel. Close to Roppongi. Good for sightseeing and located near shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe."

Location

94/100
153 reviews

"Good location, close to public transport." Great shopping nearby and good access by car.

Pool

93/100
5 reviews

"Great pool."

Bar

90/100
7 reviews

"Bar is awesome."

Wellness

89/100
8 reviews

"Awesome wellness and fitness areas."

Service

87/100
179 reviews

"Friendly and professional housekeepers."

Room

86/100
177 reviews

"Amply-sized rooms with excellent beds and superb views." Decently clean rooms with okay bathrooms.

Food

86/100
62 reviews

"Food is great, especially the desserts."

Vibe

83/100
86 reviews

"Awesome vibe. Luxurious Hotel. Friendly atmosphere." Hotel could use some updating.

Comfort

82/100
67 reviews

"Great sized rooms, very comfortable with wonderful beds."

Breakfast

80/100
47 reviews

"Tasty breakfast."

Value

35/100
14 reviews

"Value for money could be better."

Rated 96/100 based on reviews from couples.

"Good accessibility by car. Professional service."

Location

92/100
16 reviews

"Great location near lots of shopping."

Service

86/100
19 reviews

"Professional service."

Food

84/100
10 reviews

"Delicious food."

Room

82/100
16 reviews

"Lovely rooms with pleasant views."

Vibe

80/100
8 reviews

"Awesome vibe."

Rated 95/100 based on reviews from families.

"Luxurious Hotel. Awesome vibe."

Location

93/100
19 reviews

"Great location."

Room

86/100
25 reviews

"Spacious rooms with excellent views."

Food

85/100
5 reviews

"Delicious food."

Service

83/100
21 reviews

"Great service, especially at reception."

Breakfast

83/100
6 reviews

"Tasty breakfast."

Comfort

83/100
12 reviews

"Large, comfortable rooms."

Vibe

83/100
18 reviews

"Awesome vibe. Luxurious Hotel. Friendly atmosphere."

Rated 98/100 based on reviews from business travelers.

"Tasty breakfast. Spacious rooms."

Location

93/100
15 reviews

"Great location near lots of shopping."

Room

87/100
17 reviews

"Spacious rooms."

Food

85/100
8 reviews

"Delicious food."

Service

85/100
23 reviews

"Fantastic service."

Comfort

84/100
9 reviews

"Large, comfortable rooms."

Breakfast

80/100
7 reviews

"Tasty breakfast."

Rated 94/100 based on reviews from solo travelers.

"Great location. Fantastic service."

Location

93/100
5 reviews

"Great location."

Rated 89/100 based on reviews from all travelers.

"Excellent luxury hotel. Close to Roppongi. Good for sightseeing and located near shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe."

Pool

90/100
17 reviews

"Great pool."

Vibe

87/100
260 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area." Luxurious Hotel. Stylish hotel. Hotel could use some updating.

Room

87/100
338 reviews

"Clean, spacious rooms, comfortable beds, and good views." Large, so-so bathroom. Acceptably maintained rooms with okay furniture. Shower can be a problem. Standard TV.

Bar

86/100
29 reviews

"Nice bar with tasty alcoholic drinks."

Wellness

86/100
29 reviews

"Great wellness & sports facilities."

Location

84/100
148 reviews

"Great location. Near downtown with great sightseeing and shopping." Good access by car, and close to the train station.

Amenities

82/100
198 reviews

"Great hotel grounds and outdoor sports facilities." Great hotel buildings and entrance area. Beautiful architecture. Elevator is ok.

Breakfast

81/100
62 reviews

"Tasty breakfast."

Service

80/100
431 reviews

"Great housekeeping with friendly and professional service, but mediocre reception." Great concierge service. Recreation staff is nice. Booking process should be better organized. Room service is perfect. Valet service is ok.

Food

79/100
175 reviews

"Great overall dining experience, good side dishes, and good snacks." Great, but expensive, menu and delicious desserts.

Value

40/100
55 reviews

"Value for money could be better. Food is a bit overpriced."