3.6
Fair

Summary of 1,783 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.6/5 based on reviews from all travelers.

"Fair family hotel. Close to Magic City. Fantastic service. Great location."

Location

4.0/5
99 reviews

"Great location near lots of shopping." Easy car access but inadequate parking.

Breakfast

3.8/5
229 reviews

"Great and affordable breakfast."

Service

3.7/5
383 reviews

"Warm, efficient service, good management and a fair reception." Poorly rated housekeeping and restaurant service. Room service could have been improved. Good shuttle service.

Vibe

2.1/5
160 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Awesome for families. Good choice for a city trip. Good for business people.

Comfort

2.0/5
220 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Room

1.9/5
573 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Guests complain about the furniture, balconies, beds, and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Spacious rooms with excellent views. Shower can be a problem.

Amenities

1.9/5
200 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities.

Pool

1.8/5
74 reviews

"Pool should be renewed."

Cleanliness

1.1/5
281 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

1.1/5
18 reviews

"Wifi quality could be improved."

Rated 3.3/5 based on reviews from families.

"Friendly service. Great location."

Bar

4.2/5
5 reviews

"Bar is awesome."

Breakfast

3.8/5
30 reviews

"Tasty breakfast."

Location

3.8/5
13 reviews

"Great location."

Service

3.4/5
35 reviews

"Friendly service and acceptable reception."

Food

2.8/5
8 reviews

"Food is all right."

Comfort

1.9/5
22 reviews

"Big rooms but uncomfortable with subpar beds."

Amenities

1.8/5
16 reviews

"Hotel buildings could use some improvement."

Room

1.7/5
64 reviews

"Large rooms but untidy and need updating." Inadequately maintained rooms, with poor beds, furniture, and minibars.

Vibe

1.6/5
22 reviews

"Vibe is not too good. Hotel could use some updating."

Pool

1.6/5
9 reviews

"Pool should be renewed."

Cleanliness

1.1/5
30 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.8/5 based on reviews from couples.

"Fantastic service. Great location."

Breakfast

4.0/5
8 reviews

"Tasty breakfast."

Service

3.5/5
6 reviews

"Service is adequate."

Amenities

2.0/5
6 reviews

"Amenities are not the best."

Vibe

2.0/5
6 reviews

"Vibe is not too good."

Comfort

2.0/5
6 reviews

"More comfort would be nice."

Room

1.6/5
12 reviews

"Rooms could be cleaner."

Cleanliness

1.2/5
7 reviews

"Rooms could be cleaner."

Rated 3.7/5 based on reviews from business travelers.

"Tasty breakfast."

Room

1.6/5
11 reviews

"Rooms could be cleaner."

Cleanliness

1.1/5
7 reviews

"Rooms could be cleaner."

Rated 3.2/5 based on reviews from all travelers.

"Fair family hotel. Close to Magic City. Fantastic service. Great location."

Location

3.9/5
94 reviews

"Good location with shopping nearby but poor access to parking."

Breakfast

3.8/5
227 reviews

"Great and affordable breakfast."

Service

3.8/5
382 reviews

"Warm, efficient service, good management and a fair reception." Poorly rated housekeeping and restaurant service. Room service could have been improved. Good shuttle service.

Vibe

2.1/5
158 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

Comfort

2.0/5
220 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Room

1.9/5
572 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Guests complain about the furniture, balconies, beds, and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Spacious rooms with excellent views. Shower can be a problem.

Amenities

1.9/5
199 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities.

Pool

1.8/5
74 reviews

"Pool should be renewed."

Cleanliness

1.1/5
281 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

1.1/5
18 reviews

"Wifi quality could be improved."

Rated 3.1/5 based on reviews from families.

"Bar is amazing. Good breakfast."

Bar

4.2/5
5 reviews

"Bar is awesome."

Breakfast

3.8/5
30 reviews

"Tasty breakfast."

Location

3.8/5
13 reviews

"Great location."

Service

3.4/5
35 reviews

"Friendly service and acceptable reception."

Food

2.8/5
8 reviews

"Food is all right."

Comfort

1.9/5
22 reviews

"Big rooms but uncomfortable with subpar beds."

Amenities

1.8/5
16 reviews

"Hotel buildings could use some improvement."

Room

1.7/5
64 reviews

"Large rooms but untidy and need updating." Inadequately maintained rooms, with poor beds, furniture, and minibars.

Vibe

1.6/5
22 reviews

"Vibe is not too good. Hotel could use some updating."

Pool

1.6/5
9 reviews

"Pool should be renewed."

Cleanliness

1.1/5
30 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.2/5 based on reviews from business travelers.

""

Room

1.6/5
11 reviews

"Rooms could be cleaner."

Cleanliness

1.1/5
7 reviews

"Rooms could be cleaner."

Rated 3.6/5 based on reviews from couples.

"Fantastic service."

Breakfast

4.0/5
8 reviews

"Tasty breakfast."

Service

3.5/5
5 reviews

"Service is adequate."

Amenities

2.0/5
6 reviews

"Amenities are not the best."

Vibe

2.0/5
6 reviews

"Vibe is not too good."

Comfort

2.0/5
6 reviews

"More comfort would be nice."

Room

1.6/5
12 reviews

"Rooms could be cleaner."

Cleanliness

1.2/5
7 reviews

"Rooms could be cleaner."