Location is ok. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants. Shopping is ok. Reasonably accessible by car. Close to public transport.
Guests complain about the professionalism of the staff and management. Welcoming service and acceptable reception and restaurant service. Room service could have been improved. Shuttle service can be an issue. Hotel security can be an issue. Booking process should be better organized. Concierge service is average. Valet service could be better. Tour guide could be nicer.
Decent vibe. Hotel could use some updating. Pleasant entrance area. Relatively friendly Atmosphere. Hotel is relatively stylish. Luxurious Hotel. Great for a wellness holiday. Good for traveling with friends. Good casino hotel.
Complaints about cleanliness, maintenance, and TVs. Great views, but poor quality beds and furniture in somewhat old rooms. Mediocre sized, poorly cleaned bathrooms. Small rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.
Guests complain about the dining, with a poor menu and high prices. Complaints about restaurant cleanliness, sides, and desserts. Beef dishes & steaks are all right. Bad Vegetarian Food. Bad snacks. No good fish & seafood. Pizza is not the best. Bad pasta.
Meeting & event facilities should be improved. Grounds are fine, but with outdated facilities. Elevator in need of updating. Pleasant entrance area. Architecture not so nice. Conventional kids facilities. Smoking area is ok.
Poor bar with subpar drinks.
Uncomfortable, cramped rooms, with poor beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.
Beach is not so nice. No good beach sports.
Some complaints about quality and price of breakfast.
Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.
Value for money could be better. Pricey breakfast and dining. Internet is affordable.
Wifi quality could be improved. Internet is affordable.