3.7
Fair

Summary of 13,886 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 3.7/5 based on reviews from all travelers.

Fair wellness hotel. Close to Starbucks. Good for sightseeing with nearby parking areas. Room needs to be improved. Beach is not so nice.

Location

3.4/5
2042 reviews

Location is ok. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants. Shopping is ok. Reasonably accessible by car. Close to public transport.

Service

2.8/5
2344 reviews

Guests complain about the professionalism of the staff and management. Welcoming service and acceptable reception and restaurant service. Room service could have been improved. Shuttle service can be an issue. Hotel security can be an issue. Booking process should be better organized. Concierge service is average. Valet service could be better. Tour guide could be nicer.

Vibe

2.5/5
797 reviews

Decent vibe. Hotel could use some updating. Pleasant entrance area. Relatively friendly Atmosphere. Hotel is relatively stylish. Luxurious Hotel. Great for a wellness holiday. Good for traveling with friends. Good casino hotel.

Room

2.5/5
5275 reviews

Complaints about cleanliness, maintenance, and TVs. Great views, but poor quality beds and furniture in somewhat old rooms. Mediocre sized, poorly cleaned bathrooms. Small rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

Food

2.5/5
427 reviews

Guests complain about the dining, with a poor menu and high prices. Complaints about restaurant cleanliness, sides, and desserts. Beef dishes & steaks are all right. Bad Vegetarian Food. Bad snacks. No good fish & seafood. Pizza is not the best. Bad pasta.

Amenities

2.3/5
1375 reviews

Meeting & event facilities should be improved. Grounds are fine, but with outdated facilities. Elevator in need of updating. Pleasant entrance area. Architecture not so nice. Conventional kids facilities. Smoking area is ok.

Bar

2.2/5
40 reviews

Poor bar with subpar drinks.

Comfort

1.7/5
1634 reviews

Uncomfortable, cramped rooms, with poor beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

Beach

1.6/5
8 reviews

Beach is not so nice. No good beach sports.

Breakfast

1.6/5
263 reviews

Some complaints about quality and price of breakfast.

Cleanliness

1.5/5
2217 reviews

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Value

1.3/5
1326 reviews

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

WiFi

1.2/5
265 reviews

Wifi quality could be improved. Internet is affordable.

Rated 3.4/5 based on reviews from families.

Luxurious Hotel.

Location

3.5/5
518 reviews

Great location. Pricey, inconvenient parking. Good area for restaurants and bars, so-so for shopping.

Service

2.8/5
495 reviews

The service was acceptably friendly and professional, with decent reception staff. Housekeeping and management are lacking. Room service could have been improved. Shuttle service is ok. Concierge service is average. Hotel security can be an issue. Booking process should be better organized.

Vibe

2.5/5
194 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish. Luxurious Hotel.

Amenities

2.4/5
307 reviews

Grounds are fine, but with outdated facilities. Elevator in need of updating. Pleasant entrance area. Architecture not so nice.

Room

2.4/5
1226 reviews

Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Rooms okay sized, but poorly cleaned with subpar beds. Old rooms with poor furniture and A/C, but wonderful views. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

Bar

1.9/5
6 reviews

Poor bar with subpar drinks.

Comfort

1.9/5
383 reviews

Poor beds, with complaints about A/C and noise. Room and bathroom sized adequately.

Breakfast

1.8/5
58 reviews

Some complaints about quality and price of breakfast.

Cleanliness

1.2/5
529 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Value

1.2/5
279 reviews

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

WiFi

0.9/5
76 reviews

Wifi quality could be improved. Internet is affordable.

Rated 3.4/5 based on reviews from couples.

Good restaurants & bars in the area.

Location

3.6/5
369 reviews

Great location, near nice bars and restaurants. Pricey, inconvenient parking.

Service

2.9/5
317 reviews

Friendly, acceptably professional service. Complaints about housekeeping and reception. Room service could have been improved. Shuttle service can be an issue. Booking process should be better organized. Hotel security can be an issue.

Food

2.6/5
64 reviews

Dining is not great with untidy dining area and poor menu.

Room

2.4/5
782 reviews

Complaints about cleanliness, maintenance, and TVs. Great views, but poor quality beds and furniture in somewhat old rooms. Mediocre sized, poorly cleaned bathrooms. Small rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

Vibe

2.2/5
90 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish.

Amenities

2.0/5
198 reviews

Uninspiring buildings and a so-so entrance area. Elevator in need of updating.

Cleanliness

1.5/5
305 reviews

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Breakfast

1.5/5
69 reviews

Some complaints about quality and price of breakfast.

Comfort

1.4/5
303 reviews

Uncomfortable, cramped rooms, with poor beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

Value

1.1/5
208 reviews

Value for money could be better. WiFi and breakfast pricey.

WiFi

0.6/5
41 reviews

Wifi quality could be improved. Relatively high internet cost.

Rated 3.8/5 based on reviews from solo travelers.

Good location.

Location

3.8/5
34 reviews

Great location. Pricey, inconvenient parking.

Room

3.0/5
67 reviews

Decent rooms with great views. Rooms and bathrooms are inadequately cleaned, with subpar TV's. Poor beds in small and less well maintained rooms.

Service

2.9/5
21 reviews

So-so, but friendly, service, but low rated reception.

Amenities

2.5/5
21 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Comfort

1.8/5
26 reviews

Small, uncomfortable rooms with subpar beds and too much noise.

Cleanliness

1.8/5
22 reviews

Bathrooms and rooms are untidy.

Value

1.2/5
17 reviews

Value for money could be better.

Rated 3.2/5 based on reviews from business travelers.

Location

3.4/5
23 reviews

Decent location, but problems with parking.

Amenities

2.5/5
8 reviews

Hotel buildings could use some improvement.

Service

2.5/5
24 reviews

Complaints about reception service. Relatively friendly and professional service.

Room

2.2/5
48 reviews

Poorly maintained rooms with uncomfortable beds, old TV's, and bathroom cleanliness problems. Complaints about cleanliness and size of rooms, but the views are amazing.

Comfort

1.6/5
18 reviews

Uncomfortable, cramped rooms, with poor beds.

Cleanliness

1.4/5
21 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

1.4/5
6 reviews

Breakfast can be improved.

Value

1.2/5
15 reviews

Value for money could be better.

WiFi

0.8/5
5 reviews

Complaints about WiFi.

Rated 3.2/5 based on reviews from all travelers.

Fair wellness hotel. Close to Starbucks. Good for sightseeing with nearby parking areas. Room needs to be improved. Beach is not so nice.

Location

3.0/5
91 reviews

Location is ok. Pricey, inconvenient parking. Good restaurants & bars in the area.

Service

2.8/5
80 reviews

Friendly, more-or-less professional service, and so-so reception.

Vibe

2.3/5
26 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

Food

2.2/5
28 reviews

Food and menu are not highly reviewed.

Room

2.2/5
203 reviews

Complaints about maintenance and cleanliness in rooms and bathrooms. Okay-sized rooms with good views. Poor furnishings, particularly the kitchenettes, TV's and beds. Rooms needing updating with poor quality A/C and minibars.

Amenities

2.1/5
20 reviews

Hotel buildings could use some improvement.

Comfort

1.4/5
88 reviews

Poor beds, with complaints about A/C and noise. Average sized rooms.

Cleanliness

1.4/5
79 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

1.3/5
6 reviews

Breakfast can be improved.

Value

0.9/5
66 reviews

Value for money could be better.

WiFi

0.6/5
15 reviews

Wifi quality could be improved.

Rated 3.4/5 based on reviews from families.

Friendly service.

Location

3.4/5
35 reviews

Location is ok. Pricey, inconvenient parking.

Service

3.0/5
25 reviews

Friendly service and acceptable reception.

Vibe

2.3/5
9 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

2.1/5
8 reviews

Hotel buildings could use some improvement.

Room

2.0/5
77 reviews

View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Average sized but unclean rooms with unpopular beds.

Comfort

1.6/5
40 reviews

Poor beds, with complaints about A/C and noise. Average sized rooms.

Value

1.1/5
26 reviews

Value for money could be better.

Cleanliness

1.1/5
36 reviews

Bathrooms and rooms are untidy.

WiFi

0.6/5
10 reviews

Wifi quality could be improved.

Rated 2.9/5 based on reviews from couples.

Good restaurants & bars in the area.

Location

3.4/5
22 reviews

Location is ok. Pricey, inconvenient parking.

Service

2.6/5
17 reviews

Reception and service are alright.

Food

2.3/5
5 reviews

Food could be better.

Room

2.2/5
35 reviews

Poorly maintained and cleaned rooms with substandard A/C. Small rooms, and unpleasant bathrooms and beds, but great views.

Cleanliness

1.7/5
17 reviews

Rooms could be cleaner.

Comfort

1.6/5
20 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Value

1.2/5
11 reviews

Value for money could be better.

Rated 3.2/5 based on reviews from all travelers.

Fair wellness hotel. Close to Starbucks. Good for sightseeing with nearby parking areas. Room needs to be improved. Beach is not so nice.

Location

3.4/5
1875 reviews

Location is ok. Pricey, inconvenient parking. Great nearby restaurants and okay shopping near city centre. Close to public transport.

Service

2.8/5
2211 reviews

Guests complain about the professionalism of the staff and management. Welcoming service and acceptable reception and restaurant service. Room service could have been improved. Shuttle service can be an issue. Hotel security can be an issue. Booking process should be better organized. Recreation staff is nice. Concierge service is average. Valet service could be better. Tour guide could be nicer.

Food

2.6/5
390 reviews

Guests complain about the dining, with a poor menu and high prices. Complaints about restaurant cleanliness, sides, and desserts. Beef dishes & steaks are all right. Bad Vegetarian Food. Bad snacks. Pizza is not the best. No good fish & seafood.

Vibe

2.5/5
750 reviews

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Luxurious Hotel.

Room

2.5/5
4943 reviews

Old, poorly maintained rooms with insufficient A/C. Fantastic views, but less well rated beds, room size, and cleanliness. Mediocre sized, poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Amenities

2.3/5
1334 reviews

Meeting & event facilities should be improved. Outdated facilities with a decent entrance area. Elevator in need of updating. Architecture not so nice. Conventional kids facilities. Smoking area is ok.

Beach

1.9/5
7 reviews

Beach is not so nice. No good beach sports.

Comfort

1.8/5
1518 reviews

Uncomfortable, cramped rooms, with poor beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

Breakfast

1.6/5
240 reviews

Some complaints about quality and price of breakfast.

Cleanliness

1.6/5
2094 reviews

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Value

1.4/5
1214 reviews

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

WiFi

1.2/5
246 reviews

Wifi quality could be improved. Internet is affordable.

Rated 3.2/5 based on reviews from families.

Luxurious Hotel.

Location

3.5/5
457 reviews

Great location. Pricey, inconvenient parking. Good area for restaurants and bars, so-so for shopping.

Service

2.8/5
450 reviews

The service was acceptably friendly and professional, with decent reception staff. Housekeeping and management are lacking. Room service could have been improved. Shuttle service is ok. Concierge service is average. Hotel security can be an issue. Booking process should be better organized.

Vibe

2.5/5
179 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish. Luxurious Hotel.

Amenities

2.5/5
293 reviews

Grounds are fine, but with outdated facilities. Elevator in need of updating. Pleasant entrance area. Architecture not so nice.

Room

2.4/5
1114 reviews

Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Rooms okay sized, but poorly cleaned with subpar beds. Old rooms with poor furniture and A/C, but wonderful views. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

Comfort

2.0/5
334 reviews

Poor beds, with complaints about A/C and noise. Room and bathroom sized adequately.

Bar

1.9/5
5 reviews

Poor bar with subpar drinks.

Breakfast

1.8/5
51 reviews

Some complaints about quality and price of breakfast.

Cleanliness

1.3/5
480 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Value

1.3/5
235 reviews

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

WiFi

0.8/5
64 reviews

Wifi quality could be improved. Internet is affordable.

Rated 3.2/5 based on reviews from couples.

Good restaurants & bars in the area.

Location

3.6/5
332 reviews

Great location, near nice bars and restaurants. Pricey, inconvenient parking.

Service

3.0/5
293 reviews

Friendly, acceptably professional service. Complaints about housekeeping and reception. Room service could have been improved. Shuttle service can be an issue. Booking process should be better organized. Recreation staff is nice. Hotel security can be an issue.

Food

2.7/5
58 reviews

Bad overall dining experience with a bad menu.

Room

2.4/5
720 reviews

Complaints about cleanliness, maintenance, and TVs. Great views, but poor quality beds and furniture in somewhat old rooms. Mediocre sized, poorly cleaned bathrooms. Small rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

Vibe

2.2/5
83 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish.

Amenities

2.0/5
191 reviews

Uninspiring buildings and a so-so entrance area. Elevator in need of updating.

Breakfast

1.6/5
65 reviews

Some complaints about quality and price of breakfast.

Cleanliness

1.5/5
278 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Comfort

1.4/5
277 reviews

Uncomfortable, cramped rooms, with poor beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

Value

1.0/5
190 reviews

Value for money could be better. WiFi and breakfast pricey.

WiFi

0.7/5
37 reviews

Wifi quality could be improved. Relatively high internet cost.

Rated 3.5/5 based on reviews from solo travelers.

Good location.

Location

3.7/5
32 reviews

Great location. Pricey, inconvenient parking.

Room

3.0/5
60 reviews

Great views from decent rooms, but poor beds. Poorly-maintained and cleaned dirty rooms, with poor TV's.

Service

2.9/5
18 reviews

Service is average, but very friendly.

Amenities

2.5/5
21 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Cleanliness

1.8/5
21 reviews

Bathrooms and rooms are untidy.

Comfort

1.8/5
23 reviews

Uncomfortable, noisy rooms with poor beds.

Value

1.2/5
15 reviews

Value for money could be better.

Rated 2.8/5 based on reviews from business travelers.

Location

3.4/5
20 reviews

Decent location, but problems with parking.

Amenities

2.5/5
8 reviews

Hotel buildings could use some improvement.

Service

2.4/5
21 reviews

Complaints about reception service. Service is relatively professional.

Room

2.2/5
46 reviews

Poorly maintained rooms with uncomfortable beds, old TV's, and bathroom cleanliness problems. Complaints about cleanliness and size of rooms, but the views are amazing.

Comfort

1.6/5
17 reviews

Uncomfortable, cramped rooms, with poor beds.

Cleanliness

1.4/5
21 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

1.4/5
5 reviews

Breakfast can be improved.

Value

1.2/5
14 reviews

Value for money could be better.

WiFi

0.8/5
5 reviews

Complaints about WiFi.

Rated 3.1/5 based on reviews from all travelers.

Fair wellness hotel. Close to Starbucks. Good for sightseeing with nearby parking areas. Room needs to be improved. Beach is not so nice.

Location

3.5/5
15 reviews

Decent location, but problems with parking.

Service

2.6/5
9 reviews

Service is adequate.

Room

2.2/5
25 reviews

Poor rooms and bathrooms. Great view.

Comfort

1.8/5
6 reviews

More comfort would be nice.

Value

1.2/5
11 reviews

Value for money could be better.

Rated 3.2/5 based on reviews from families.

Location

3.5/5
5 reviews

Location is ok.

Room

2.4/5
6 reviews

Room needs to be improved.

Value

1.2/5
5 reviews

Value for money could be better.

Rated 3.5/5 based on reviews from all travelers.

Fair wellness hotel. Close to Starbucks. Good for sightseeing with nearby parking areas. Room needs to be improved. Beach is not so nice.

Location

3.6/5
22 reviews

Great location with excellent sightseeing. Parking is rare.

Service

3.0/5
17 reviews

Service is adequate.

Amenities

2.4/5
5 reviews

Hotel buildings could use some improvement.

Room

1.6/5
41 reviews

Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds. Great view.

Breakfast

1.5/5
5 reviews

Breakfast can be improved.

Comfort

1.4/5
11 reviews

Not very comfortable, with poor beds.

Value

1.2/5
12 reviews

Value for money could be better.

Cleanliness

0.9/5
21 reviews

Bathrooms and rooms are untidy.

Rated 3.4/5 based on reviews from couples.

Great view.

Location

3.4/5
6 reviews

Location is ok.

Room

2.0/5
12 reviews

Room needs to be improved. Great view.

Comfort

1.4/5
6 reviews

More comfort would be nice.

Cleanliness

1.3/5
5 reviews

Could use a good cleaning.

Rated 4.0/5 based on reviews from families.

Great location.

Location

3.6/5
6 reviews

Great location.

Service

2.8/5
5 reviews

Service is adequate.

Room

2.0/5
9 reviews

Room needs to be improved.

Value

1.2/5
5 reviews

Value for money could be better.