"Complaints about the reception staff, but the service is somewhat friendly." Management is acceptable.
"Location is ok."
"Rooms are okay but needing better maintenance, with subpar bathrooms." Badly cleaned rooms and uncomfortable beds and furniture.
"Rooms could be cleaner. Hotel facilities could use a good clean."
"Not very comfortable, with poor beds."
"Food could be better. Desserts & fruits are ok."
"Breakfast can be improved."