3.8
Good

Summary of 3,075 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.8/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

WiFi

4.8/5
12 reviews

"Good wifi quality."

Location

4.8/5
601 reviews

"Great location. Close to public transport and the train." Near city centre with great sightseeing and nearby restaurants. Accessible by car, but parking is a hassle.

Breakfast

4.3/5
384 reviews

"Reasonably priced, tasty breakfasts."

Service

4.1/5
792 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Poorly managed with subpar restaurant service. The bar needs better service. Booking process should be better organized. Great concierge service. Room service could have been improved.

Wellness

3.9/5
12 reviews

"Awesome wellness and fitness areas."

Room

2.2/5
1120 reviews

"Poorly maintained and cleaned rooms." Small, old rooms with average beds and substandard furniture. Small rooms and poorly cleaned bathrooms. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

Cleanliness

2.1/5
275 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Comfort

1.7/5
651 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.6/5 based on reviews from couples.

"Terrific location. Breakfast is good."

Location

4.8/5
37 reviews

"Good location, close to public transport."

Breakfast

4.3/5
18 reviews

"Tasty breakfast."

Service

4.0/5
46 reviews

"Adequately professional and very friendly service with good reception."

Vibe

2.7/5
11 reviews

"Decent vibe. Hotel could use some updating."

Value

2.4/5
15 reviews

"Value for money could be better."

Room

2.1/5
63 reviews

"Bathrooms and bedrooms are poorly cleaned and a bit old." Rooms are small and lacking maintenance, but beds are average. Shower can be a problem.

Cleanliness

1.9/5
18 reviews

"Bathrooms and rooms are untidy."

Comfort

1.6/5
38 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 3.6/5 based on reviews from families.

"Pleasant entrance area. Professional service."

Location

4.9/5
30 reviews

"Great location."

Breakfast

4.5/5
25 reviews

"Tasty breakfast."

Service

4.3/5
35 reviews

"Friendly service."

Cleanliness

2.2/5
18 reviews

"Bathrooms and rooms are untidy."

Amenities

2.1/5
11 reviews

"Hotel buildings could use some improvement. Pleasant entrance area."

Room

2.0/5
49 reviews

"Beds are fine, in small and inadequately cleaned rooms." Badly maintained and cleaned rooms with poor furnishings.

Comfort

1.6/5
24 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.3/5 based on reviews from business travelers.

"Great reception. Great location."

Location

4.8/5
9 reviews

"Great location."

Service

3.7/5
7 reviews

"Fantastic service."

Vibe

2.6/5
5 reviews

"Decent vibe."

Amenities

2.2/5
6 reviews

"Hotel buildings could use some improvement."

Room

1.8/5
16 reviews

"Rooms could be larger."

Comfort

1.7/5
9 reviews

"Small and uncomfortable rooms."

Rated 3.6/5 based on reviews from solo travelers.

"Friendly service. Tasty breakfast."

Breakfast

4.4/5
6 reviews

"Tasty breakfast."

Service

4.0/5
10 reviews

"Friendly service."

Room

1.6/5
12 reviews

"Room needs to be improved."

Comfort

1.6/5
7 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
22 reviews

"Good location, close to public transport."

Breakfast

4.3/5
14 reviews

"Tasty breakfast."

Service

4.2/5
24 reviews

"Friendly service and great reception."

Vibe

2.6/5
9 reviews

"Decent vibe. Hotel could use some updating."

Value

2.4/5
5 reviews

"Value for money could be better."

Amenities

2.1/5
9 reviews

"Hotel buildings could use some improvement."

Cleanliness

2.0/5
5 reviews

"Could use a good cleaning."

Comfort

1.8/5
18 reviews

"Beds are OK, but rooms generally uncomfortable and noisy."

Room

1.6/5
31 reviews

"Poorly maintained with subpar bathrooms, but adequate beds."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

WiFi

4.8/5
8 reviews

"Good wifi quality."

Location

4.8/5
469 reviews

"Great location. Excellent sightseeing, restaurants and bars nearby." Close to public transport and the train. Accessible by car, but parking is a hassle.

Breakfast

4.2/5
292 reviews

"Reasonably priced, tasty breakfasts."

Service

4.1/5
664 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Poorly managed with subpar restaurant service. The bar needs better service. Great concierge service. Booking process should be better organized. Room service could have been improved.

Wellness

3.9/5
9 reviews

"Awesome wellness and fitness areas."

Room

2.3/5
910 reviews

"Poorly maintained and cleaned rooms." Small, old rooms with average beds and substandard furniture. Small rooms and poorly cleaned bathrooms. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

Cleanliness

2.1/5
233 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Comfort

1.8/5
535 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.7/5 based on reviews from couples.

"Terrific location. Breakfast is good."

Location

4.8/5
30 reviews

"Great location."

Breakfast

4.3/5
12 reviews

"Tasty breakfast."

Service

4.0/5
39 reviews

"Friendly service and great reception."

Bar

3.5/5
11 reviews

"Bar is awesome."

Vibe

2.8/5
9 reviews

"Decent vibe."

Value

2.5/5
13 reviews

"Value for money could be better."

Room

2.2/5
52 reviews

"Guests complain about room size, bathrooms, and maintenance." Average beds. Shower can be a problem.

Cleanliness

2.0/5
15 reviews

"Rooms could be cleaner."

Comfort

1.7/5
32 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 3.6/5 based on reviews from families.

"Pleasant entrance area."

Location

4.9/5
23 reviews

"Great location."

Breakfast

4.3/5
17 reviews

"Tasty breakfast."

Service

4.2/5
26 reviews

"Friendly service."

Room

2.2/5
37 reviews

"Small, poorly cleaned and maintained rooms and bathrooms. Average beds."

Amenities

2.1/5
9 reviews

"Hotel buildings could use some improvement."

Cleanliness

2.1/5
16 reviews

"Bathrooms and rooms are untidy."

Comfort

1.6/5
19 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.1/5 based on reviews from business travelers.

"Terrific location. Good service."

Location

4.8/5
6 reviews

"Great location."

Service

3.6/5
6 reviews

"Fantastic service."

Room

1.8/5
11 reviews

"Room needs to be improved."

Comfort

1.8/5
6 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from solo travelers.

"Friendly service. Tasty breakfast."

Breakfast

4.4/5
5 reviews

"Tasty breakfast."

Service

4.0/5
10 reviews

"Friendly service."

Room

1.8/5
9 reviews

"Room needs to be improved."

Comfort

1.6/5
5 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
11 reviews

"Great location."

Breakfast

4.5/5
16 reviews

"Tasty breakfast."

Service

4.2/5
9 reviews

"Friendly service."

Cleanliness

2.3/5
5 reviews

"Could use a good cleaning."

Room

2.1/5
21 reviews

"Rooms are small and bathrooms were inadequate but beds are alright."

Comfort

1.6/5
12 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.6/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Service

3.9/5
5 reviews

"Fantastic service."

Room

1.9/5
6 reviews

"Room needs to be improved."

Rated 3.5/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.7/5
6 reviews

"Great location."

Breakfast

4.4/5
9 reviews

"Tasty breakfast."

Room

2.0/5
10 reviews

"Room needs to be improved."

Comfort

1.9/5
5 reviews

"More comfort would be nice."

Rated 3.5/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
19 reviews

"Great location."

Service

4.2/5
18 reviews

"Friendly service."

Breakfast

4.1/5
11 reviews

"Tasty breakfast."

Vibe

2.8/5
9 reviews

"Decent vibe. Hotel could use some updating."

Cleanliness

2.3/5
12 reviews

"Bathrooms and rooms are untidy. Clean hotel facilities."

Amenities

2.0/5
6 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Room

2.0/5
30 reviews

"Poorly maintained and cleaned rooms." Smaller, older rooms with problematic bathroom cleanliness.

Comfort

1.7/5
18 reviews

"Small and uncomfortable rooms."

Rated 3.3/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
7 reviews

"Great location."

Room

1.9/5
7 reviews

"Poor rooms and bathrooms."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
10 reviews

"Great location."

Service

4.0/5
7 reviews

"Fantastic service."

Vibe

2.7/5
6 reviews

"Decent vibe. Hotel could use some updating."

Amenities

2.1/5
5 reviews

"Amenities are not the best."

Room

1.8/5
15 reviews

"Outdated room with poor bathrooms and substandard furniture."

Comfort

1.8/5
6 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
12 reviews

"Great location."

Service

3.8/5
5 reviews

"Fantastic service."

Room

1.6/5
9 reviews

"Rooms could be larger."

Comfort

1.5/5
7 reviews

"Small and uncomfortable rooms."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
10 reviews

"Great location."

Breakfast

4.4/5
8 reviews

"Tasty breakfast."

Service

4.2/5
12 reviews

"Fantastic service."

Room

1.9/5
16 reviews

"Rooms and bathrooms are lacking, although beds are somewhat comfortable."

Comfort

1.6/5
10 reviews

"Okay beds but not comfortable overall."

Rated 3.3/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
6 reviews

"Great location."

Service

4.1/5
5 reviews

"Fantastic service."

Room

1.9/5
12 reviews

"Poor rooms and bathrooms."

Rated 3.1/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
7 reviews

"Great location."

Breakfast

4.4/5
7 reviews

"Tasty breakfast."

Service

4.0/5
14 reviews

"Fantastic service."

Room

1.6/5
22 reviews

"Rooms are small and bathrooms were inadequate but beds are alright."

Comfort

1.5/5
14 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
8 reviews

"Great location."

Breakfast

4.3/5
5 reviews

"Tasty breakfast."

Service

4.2/5
7 reviews

"Fantastic service."

Room

1.8/5
8 reviews

"Room needs to be improved."