3.8
Good

Summary of 3,075 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.8/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
611 reviews

"Great location. Close to public transport and the train." Near city centre with great sightseeing and nearby restaurants. Accessible by car, but parking is a hassle.

WiFi

4.8/5
13 reviews

"Good wifi quality."

Breakfast

4.3/5
388 reviews

"Reasonably priced, tasty breakfasts."

Service

4.0/5
799 reviews

"Professional service and great reception, but poor housekeeping." Poorly managed with subpar restaurant service. The bar needs better service. Booking process should be better organized. Great concierge service. Room service could have been improved.

Wellness

3.9/5
12 reviews

"Awesome wellness and fitness areas."

Value

2.7/5
206 reviews

"Fairly good value for money. Acceptable breakfast prices." Normally priced food. Beverages could be cheaper.

Room

2.2/5
1135 reviews

"Poorly maintained and cleaned rooms." Small, old rooms with average beds and substandard furniture. Small rooms and poorly cleaned bathrooms. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

Amenities

2.1/5
248 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Great conference area and nice entrance area. Unspectacular architecture. Good handicap accessible facilities.

Cleanliness

2.1/5
281 reviews

"Bathrooms and rooms are untidy."

Comfort

1.6/5
659 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.6/5 based on reviews from couples.

"Great desserts & fruits. Good restaurants & bars in the area."

Location

4.8/5
40 reviews

"Good location, close to public transport."

Breakfast

4.3/5
18 reviews

"Tasty breakfast."

Service

3.7/5
50 reviews

"Adequately professional and very friendly service with good reception."

Bar

3.4/5
13 reviews

"Standard bar."

Value

2.5/5
16 reviews

"Value for money could be better."

Room

2.0/5
67 reviews

"Bathrooms and bedrooms are poorly cleaned and a bit old." Rooms are small and lacking maintenance, but beds are average. Shower can be a problem.

Cleanliness

1.9/5
21 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Comfort

1.6/5
40 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 3.5/5 based on reviews from families.

"Professional service. Pleasant entrance area."

Location

4.9/5
32 reviews

"Great location."

Breakfast

4.5/5
26 reviews

"Tasty breakfast."

Service

4.3/5
35 reviews

"Friendly service."

Vibe

2.6/5
15 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area."

Cleanliness

2.1/5
19 reviews

"Bathrooms and rooms are untidy."

Amenities

1.9/5
14 reviews

"Hotel buildings could use some improvement." Elevator in need of updating. Pleasant entrance area.

Room

1.9/5
52 reviews

"Beds are fine, in small and inadequately cleaned rooms." Badly maintained and cleaned rooms with poor furnishings.

Comfort

1.5/5
25 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.3/5 based on reviews from business travelers.

"Great location. Fantastic service."

Location

4.8/5
9 reviews

"Great location."

Service

3.8/5
7 reviews

"Fantastic service."

Vibe

2.7/5
5 reviews

"Decent vibe."

Amenities

2.1/5
6 reviews

"Hotel buildings could use some improvement."

Room

1.8/5
16 reviews

"Rooms could be larger."

Comfort

1.6/5
9 reviews

"Small and uncomfortable rooms."

Rated 3.4/5 based on reviews from solo travelers.

"Tasty breakfast. Fantastic service."

Breakfast

4.4/5
6 reviews

"Tasty breakfast."

Service

4.0/5
10 reviews

"Friendly service."

Room

1.7/5
12 reviews

"Room needs to be improved."

Comfort

1.6/5
7 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
22 reviews

"Good location, close to public transport."

Breakfast

4.3/5
14 reviews

"Tasty breakfast."

Service

4.1/5
24 reviews

"Friendly service and great reception."

Vibe

2.6/5
9 reviews

"Decent vibe. Hotel could use some updating."

Value

2.4/5
5 reviews

"Value for money could be better."

Amenities

2.0/5
9 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.9/5
5 reviews

"Could use a good cleaning."

Comfort

1.8/5
18 reviews

"Beds are OK, but rooms generally uncomfortable and noisy."

Room

1.6/5
31 reviews

"Poorly maintained with subpar bathrooms, but adequate beds."

Rated 3.6/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

WiFi

4.8/5
9 reviews

"Good wifi quality."

Location

4.8/5
477 reviews

"Great location. Excellent sightseeing, restaurants and bars nearby." Close to public transport and the train. Accessible by car, but parking is a hassle.

Breakfast

4.2/5
294 reviews

"Reasonably priced, tasty breakfasts."

Service

4.0/5
670 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Poorly managed with subpar restaurant service. The bar needs better service. Great concierge service. Booking process should be better organized. Room service could have been improved.

Wellness

3.9/5
9 reviews

"Awesome wellness and fitness areas."

Room

2.2/5
924 reviews

"Poorly maintained and cleaned rooms." Small, old rooms with average beds and substandard furniture. Small rooms and poorly cleaned bathrooms. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

Cleanliness

2.0/5
238 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Comfort

1.8/5
542 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.6/5 based on reviews from couples.

"Great desserts & fruits. Stylish hotel."

Location

4.8/5
33 reviews

"Great location."

Breakfast

4.3/5
12 reviews

"Tasty breakfast."

Service

3.7/5
43 reviews

"Friendly service and great reception."

Bar

3.4/5
13 reviews

"Standard bar."

Value

2.6/5
14 reviews

"Fairly good value for money."

Room

2.0/5
56 reviews

"Small, poorly cleaned and maintained rooms and bathrooms. Average beds." Shower can be a problem.

Cleanliness

1.9/5
18 reviews

"Bathrooms and rooms are untidy."

Comfort

1.6/5
34 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 3.6/5 based on reviews from families.

"Professional service."

Location

4.9/5
24 reviews

"Great location."

Breakfast

4.3/5
18 reviews

"Tasty breakfast."

Service

4.3/5
26 reviews

"Friendly service."

Vibe

2.8/5
11 reviews

"Decent vibe."

Cleanliness

2.1/5
17 reviews

"Bathrooms and rooms are untidy."

Room

2.0/5
40 reviews

"Small, poorly cleaned and maintained rooms and bathrooms. Average beds."

Amenities

1.9/5
10 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Comfort

1.6/5
20 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.1/5 based on reviews from business travelers.

"Terrific location. Good service."

Location

4.8/5
6 reviews

"Great location."

Service

3.7/5
6 reviews

"Fantastic service."

Room

1.8/5
11 reviews

"Room needs to be improved."

Comfort

1.8/5
6 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from solo travelers.

"Tasty breakfast. Friendly service."

Breakfast

4.4/5
5 reviews

"Tasty breakfast."

Service

4.0/5
10 reviews

"Friendly service."

Room

1.8/5
9 reviews

"Room needs to be improved."

Comfort

1.6/5
5 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
11 reviews

"Great location."

Breakfast

4.4/5
16 reviews

"Tasty breakfast."

Service

4.2/5
9 reviews

"Fantastic service."

Cleanliness

2.2/5
5 reviews

"Could use a good cleaning."

Room

2.1/5
21 reviews

"Rooms are small and bathrooms were inadequate but beds are alright."

Comfort

1.6/5
12 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.4/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Service

3.9/5
5 reviews

"Fantastic service."

Room

1.9/5
6 reviews

"Room needs to be improved."

Rated 3.5/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.7/5
6 reviews

"Great location."

Breakfast

4.3/5
9 reviews

"Tasty breakfast."

Room

2.0/5
10 reviews

"Room needs to be improved."

Comfort

1.9/5
5 reviews

"More comfort would be nice."

Rated 3.5/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
19 reviews

"Great location."

Breakfast

4.1/5
11 reviews

"Tasty breakfast."

Service

4.1/5
18 reviews

"Friendly service."

Vibe

2.8/5
9 reviews

"Decent vibe. Hotel could use some updating."

Cleanliness

2.2/5
12 reviews

"Bathrooms and rooms are untidy. Clean hotel facilities."

Amenities

2.0/5
6 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Room

2.0/5
30 reviews

"Poorly maintained and cleaned rooms." Smaller, older rooms with problematic bathroom cleanliness.

Comfort

1.7/5
18 reviews

"Small and uncomfortable rooms."

Rated 3.3/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
7 reviews

"Great location."

Room

1.9/5
7 reviews

"Poor rooms and bathrooms."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
10 reviews

"Great location."

Service

4.0/5
7 reviews

"Fantastic service."

Vibe

2.6/5
6 reviews

"Decent vibe. Hotel could use some updating."

Amenities

2.1/5
5 reviews

"Amenities are not the best."

Room

1.8/5
15 reviews

"Outdated room with poor bathrooms and substandard furniture."

Comfort

1.8/5
6 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
12 reviews

"Great location."

Service

3.8/5
5 reviews

"Fantastic service."

Room

1.6/5
9 reviews

"Rooms could be larger."

Comfort

1.4/5
7 reviews

"Small and uncomfortable rooms."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
10 reviews

"Great location."

Breakfast

4.4/5
9 reviews

"Tasty breakfast."

Service

4.2/5
13 reviews

"Fantastic service."

Room

1.9/5
17 reviews

"Rooms and bathrooms are lacking, although beds are somewhat comfortable."

Comfort

1.6/5
11 reviews

"Okay beds but not comfortable overall."

Rated 3.4/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
7 reviews

"Great location."

Service

4.0/5
5 reviews

"Fantastic service."

Room

1.9/5
12 reviews

"Poor rooms and bathrooms."

Rated 3.1/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
7 reviews

"Great location."

Breakfast

4.4/5
7 reviews

"Tasty breakfast."

Service

4.0/5
14 reviews

"Fantastic service."

Room

1.6/5
22 reviews

"Rooms are small and bathrooms were inadequate but beds are alright."

Comfort

1.5/5
14 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
8 reviews

"Great location."

Breakfast

4.2/5
5 reviews

"Tasty breakfast."

Service

4.2/5
7 reviews

"Fantastic service."

Room

1.8/5
8 reviews

"Room needs to be improved."