3.8
Good

Summary of 3,090 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.8/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

WiFi

4.8/5
12 reviews

"Good wifi quality."

Location

4.8/5
616 reviews

"Great location, close to the train station." Near city centre with great sightseeing and nearby restaurants. Accessible by car, but parking is a hassle.

Breakfast

4.4/5
392 reviews

"Great and affordable breakfast."

Service

4.2/5
814 reviews

"Reception and restaurant service are professional and friendly." Housekeeping and management are lacking. The bar needs better service. Great concierge service. Room service could have been improved.

Value

2.9/5
209 reviews

"Fairly good value for money. Food and breakfast are well-priced." Beverages could be cheaper.

Cleanliness

2.5/5
277 reviews

"Bathrooms and rooms are untidy."

Room

2.3/5
1146 reviews

"Poorly maintained and cleaned rooms." Small, old rooms with average beds and substandard furniture. Small rooms and poorly cleaned bathrooms. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

Comfort

1.8/5
683 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.8/5 based on reviews from couples.

"Great reception."

Location

4.8/5
18 reviews

"Great location."

Breakfast

4.5/5
10 reviews

"Tasty breakfast."

Service

4.3/5
25 reviews

"Friendly service and great reception."

Bar

3.1/5
7 reviews

"Standard bar."

Vibe

2.5/5
6 reviews

"Decent vibe."

Cleanliness

2.4/5
8 reviews

"Rooms could be cleaner."

Room

2.0/5
27 reviews

"Guests complain about room size, bathrooms, and maintenance." Average beds.

Comfort

1.8/5
17 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.0/5 based on reviews from families.

"Affordable food."

Location

4.8/5
21 reviews

"Great location."

Service

4.4/5
17 reviews

"Friendly service."

Breakfast

4.3/5
13 reviews

"Tasty breakfast."

Food

4.2/5
7 reviews

"Delicious food."

Value

3.1/5
7 reviews

"Fairly good value for money."

Cleanliness

2.7/5
11 reviews

"Cleanliness is lacking in rooms and bathrooms."

Vibe

2.7/5
5 reviews

"Decent vibe."

Room

2.5/5
25 reviews

"Small, decently clean rooms with okay beds and less well cleaned bathrooms."

Comfort

2.0/5
11 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.5/5 based on reviews from business travelers.

"Great location. Fantastic service."

Location

4.8/5
6 reviews

"Great location."

Service

4.0/5
5 reviews

"Fantastic service."

Room

2.0/5
10 reviews

"Room needs to be improved."

Comfort

1.8/5
5 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
23 reviews

"Good location, close to public transport."

Breakfast

4.3/5
16 reviews

"Tasty breakfast."

Service

4.2/5
24 reviews

"Friendly service and great reception."

Vibe

2.5/5
11 reviews

"Decent vibe. Hotel could use some updating."

Amenities

2.2/5
9 reviews

"Hotel buildings could use some improvement."

Comfort

1.9/5
17 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Room

1.5/5
30 reviews

"Poorly maintained, old, small rooms with poor bathrooms. Average beds."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
481 reviews

"Great location, close to the train station." Excellent sightseeing, restaurants and bars nearby. Accessible by car, but parking is a hassle.

WiFi

4.8/5
8 reviews

"Good wifi quality."

Breakfast

4.3/5
294 reviews

"Great and affordable breakfast."

Service

4.2/5
676 reviews

"Professional and friendly staff at reception, but substandard management." Average wait staff and housekeeping. The bar needs better service. Great concierge service. Room service could have been improved.

Cleanliness

2.5/5
236 reviews

"Bathrooms and rooms are untidy."

Room

2.3/5
934 reviews

"Poorly maintained and cleaned rooms." Small, old rooms with average beds and substandard furniture. Small rooms and poorly cleaned bathrooms. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

Comfort

1.8/5
562 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.8/5 based on reviews from couples.

"Great reception."

Location

4.8/5
14 reviews

"Great location."

Breakfast

4.3/5
6 reviews

"Tasty breakfast."

Service

4.2/5
22 reviews

"Friendly service and great reception."

Bar

3.1/5
7 reviews

"Standard bar."

Cleanliness

2.4/5
7 reviews

"Rooms could be cleaner."

Room

2.1/5
24 reviews

"Guests complain about room size, bathrooms, and maintenance." Average beds.

Comfort

1.7/5
16 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.0/5 based on reviews from families.

"Affordable food. Tasty breakfast."

Location

4.8/5
16 reviews

"Great location."

Breakfast

4.3/5
10 reviews

"Tasty breakfast."

Service

4.3/5
13 reviews

"Friendly service."

Food

4.2/5
5 reviews

"Delicious food."

Cleanliness

2.7/5
10 reviews

"Cleanliness is lacking in rooms and bathrooms."

Room

2.5/5
18 reviews

"Small, somewhat clean rooms, but bathrooms are less well cleaned."

Comfort

1.9/5
8 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
12 reviews

"Great location."

Breakfast

4.5/5
17 reviews

"Tasty breakfast."

Service

4.2/5
10 reviews

"Friendly service."

Vibe

3.0/5
8 reviews

"Decent vibe."

Cleanliness

2.4/5
5 reviews

"Could use a good cleaning."

Room

2.2/5
22 reviews

"Poorly-maintained, small rooms with mediocre bathrooms and beds."

Comfort

1.8/5
11 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.9/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Room

1.7/5
5 reviews

"Room needs to be improved."

Rated 3.6/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.7/5
8 reviews

"Great location."

Breakfast

4.5/5
10 reviews

"Tasty breakfast."

Service

4.0/5
9 reviews

"Fantastic service."

Room

2.1/5
13 reviews

"Rooms are subpar, but beds are decent."

Comfort

1.9/5
8 reviews

"Okay beds but not comfortable overall."

Rated 3.5/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
21 reviews

"Great location."

Service

4.2/5
20 reviews

"Friendly service."

Breakfast

4.2/5
14 reviews

"Tasty breakfast."

Vibe

2.8/5
10 reviews

"Decent vibe. Hotel could use some updating."

Value

2.7/5
6 reviews

"Fairly good value for money."

Cleanliness

2.4/5
12 reviews

"Bathrooms and rooms are untidy. Clean hotel facilities."

Room

2.2/5
32 reviews

"Poorly maintained and cleaned rooms." Smaller, older rooms with problematic bathroom cleanliness.

Amenities

2.2/5
6 reviews

"Hotel buildings could use some improvement."

Comfort

1.9/5
19 reviews

"Rooms are described as uncomfortable, loud and cramped."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
6 reviews

"Great location."

Room

2.1/5
6 reviews

"Room needs to be improved."

Rated 3.6/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
10 reviews

"Great location."

Breakfast

4.3/5
5 reviews

"Tasty breakfast."

Service

4.1/5
7 reviews

"Fantastic service."

Vibe

2.5/5
7 reviews

"Decent vibe. Hotel could use some updating."

Comfort

1.9/5
6 reviews

"More comfort would be nice."

Room

1.9/5
14 reviews

"Outdated rooms and bathrooms not up to standard."

Rated 4.0/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
8 reviews

"Great location."

Breakfast

4.5/5
6 reviews

"Tasty breakfast."

Service

4.3/5
10 reviews

"Fantastic service."

Room

2.0/5
15 reviews

"Poor rooms and bathrooms."

Comfort

1.9/5
9 reviews

"More comfort would be nice."

Rated 3.8/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
12 reviews

"Great location."

Service

3.9/5
6 reviews

"Fantastic service."

Room

1.9/5
10 reviews

"Rooms could be larger."

Comfort

1.6/5
8 reviews

"Small and uncomfortable rooms."

Rated 3.5/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
8 reviews

"Great location."

Breakfast

4.5/5
6 reviews

"Tasty breakfast."

Service

4.1/5
17 reviews

"Fantastic service."

Room

1.9/5
23 reviews

"Rooms are small and bathrooms were inadequate but beds are alright."

Comfort

1.6/5
17 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.2/5 based on reviews from all travelers.

"Good boutique hotel. Close to British Museum. Good for sightseeing with access to public transportation."

Location

4.8/5
10 reviews

"Great location."

Breakfast

4.4/5
8 reviews

"Tasty breakfast."

Service

4.2/5
12 reviews

"Fantastic service."

Cleanliness

2.4/5
5 reviews

"Could use a good cleaning."

Room

1.9/5
11 reviews

"Rooms could be larger."

Comfort

1.7/5
7 reviews

"Small and uncomfortable rooms."