4.5
Excellent

Summary of 59,892 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 4.5/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Starbucks. Good for sightseeing and located near shopping areas."

Location

4.5/5
6181 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car. Adequate access to public transport.

Food

3.8/5
3127 reviews

"Great menu, especially seafood and desserts." Overpriced, badly cleaned restaurant makes for a poor experience. Beef dishes & steaks are all right. Snacks are ok. Unappetizing pork dishes and side dishes. Pizza is ok. Sushi is average. Salads are ok. Acceptable poultry dishes. Soups are ok. Poor vegetarian & vegan dishes. Nice lamb dishes. Tasty vegetables.

Comfort

3.2/5
2358 reviews

"Beds are decent and generally comfortable." Big rooms and bathrooms, but noisy with insufficient A/C.

Room

3.0/5
7911 reviews

"Average but big rooms with wonderful views, and okay beds." Guests complain about cleanliness, maintenance, and furnishing. Bathrooms are large but with substandard cleaning. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem. Kitchenette is acceptable.

Bar and Beverages

3.0/5
335 reviews

"So-so bar with mediocre drinks. The bar needs better service." Beverages could be cheaper.

Breakfast

3.0/5
466 reviews

"Decent and moderately priced breakfast."

Service

3.0/5
5877 reviews

"Restaurant service and general service expertise is OK, but housekeeping is poor." Service is generally friendly, although bar service is poor. Guests complain about reception staff and management. Recreation staff is nice. Room service could have been improved. Hotel security can be an issue. Valet service could be better. Booking process should be better organized. Concierge service is average. Shuttle service is ok. Service at the pool/beach should be improved. Tour guide could be nicer.

Cleanliness

2.4/5
2271 reviews

"Unclean rooms and pool area. Moderately clean hotel facilities." The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

WiFi

2.3/5
500 reviews

"Wifi quality could be improved. Relatively high internet cost."

Value for money

2.1/5
3206 reviews

"Value for money could be better. Food and beverages are pricey." Acceptable breakfast prices. Relatively high internet cost.

Rated 4.1/5 based on reviews from couples.

"Beautiful architecture. Wonderful sightseeing."

Location

4.5/5
112 reviews

"Great location. Near downtown with great sightseeing and shopping." Pricey, inconvenient parking.

Room

3.4/5
185 reviews

"Rooms are somewhat clean but have fantastic views." Old rooms with problems in furnishing and bathroom cleanliness. Room need better maintenance, and minibars are not great. Shower can be a problem.

Service

3.2/5
99 reviews

"Staff are kind and fairly professional, but reception was lacking." Recreation staff is nice.

Cleanliness

2.6/5
49 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Breakfast

2.6/5
12 reviews

"Decent and moderately priced breakfast."

Value for money

1.9/5
71 reviews

"Value for money could be better. Acceptable breakfast prices." Food is a bit overpriced. Relatively high internet cost.

WiFi

1.6/5
13 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 4.1/5 based on reviews from families.

"Spacious bathroom. Great shopping."

Location

4.4/5
52 reviews

"Good location with shopping nearby but poor access to parking."

Room

3.4/5
86 reviews

"Rooms are decent and big, with great views but subpar bathrooms." Rooms need more cleaning and maintenance, with poorly rated minibars. Shower can be a problem.

Breakfast

2.9/5
10 reviews

"Decent and moderately priced breakfast."

Service

2.6/5
50 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Cleanliness

2.4/5
15 reviews

"Rooms could be cleaner."

Value for money

2.1/5
32 reviews

"Value for money could be better. Acceptable breakfast prices."

WiFi

1.6/5
6 reviews

"Complaints about WiFi."

Rated 3.7/5 based on reviews from business travelers.

"Friendly service."

Location

4.3/5
14 reviews

"Great location."

Comfort

3.1/5
13 reviews

"Spacious, quiet comfortable rooms, but very noisy."

Service

2.7/5
25 reviews

"So-so, but friendly, service, but low rated reception."

Cleanliness

2.5/5
6 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Room

2.5/5
38 reviews

"Big enough rooms with awesome views." Inadequately cleaned and maintained rooms and bathrooms.

Value for money

1.9/5
11 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from solo travelers.

"Delicious food."

Location

4.5/5
12 reviews

"Great location."

Food

3.8/5
7 reviews

"Delicious food."

Comfort

3.4/5
9 reviews

"Comfortable."

Service

3.0/5
12 reviews

"Service is adequate."

Room

2.8/5
23 reviews

"Room cleanliness is acceptable."

Cleanliness

2.5/5
8 reviews

"Room cleanliness is acceptable."

Value for money

2.1/5
9 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Starbucks. Good for sightseeing and located near shopping areas."

Location

3.8/5
153 reviews

"Great location near lots of shopping. Pricey, inconvenient parking."

Room

3.7/5
236 reviews

"Amply-sized rooms with excellent beds and superb views." Acceptably clean rooms, but needing maintenance with bad furniture. Large, so-so bathroom. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

Breakfast

2.8/5
52 reviews

"Decent and moderately priced breakfast."

Cleanliness

2.6/5
49 reviews

"Rooms are moderately tidy but pool area could use more attention."

Service

2.5/5
132 reviews

"Friendly but otherwise subpar service." Service is relatively professional, but reception and housekeeping are not great.

Value for money

1.3/5
138 reviews

"Value for money could be better. Acceptable breakfast prices." Relatively high internet cost. Food is a bit overpriced.

WiFi

1.3/5
37 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 4.4/5 based on reviews from couples.

"Great room."

Room

2.6/5
8 reviews

"Room is all right."

Value for money

2.1/5
5 reviews

"Value for money could be better."

Rated 4.4/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Starbucks. Good for sightseeing and located near shopping areas."

Location

4.5/5
5176 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car. Adequate access to public transport.

Food

3.8/5
2843 reviews

"Great menu, especially seafood and desserts." Overpriced, badly cleaned restaurant makes for a poor experience. Beef dishes & steaks are all right. Snacks are ok. Unappetizing pork dishes and side dishes. Pizza is ok. Sushi is average. Salads are ok. Acceptable poultry dishes. Poor vegetarian & vegan dishes. Soups are ok. Nice lamb dishes. Tasty vegetables.

Breakfast

3.0/5
253 reviews

"Breakfast is average."

Comfort

3.0/5
1823 reviews

"Beds are decent and generally comfortable." Big rooms and bathrooms, but noisy with insufficient A/C.

Bar and Beverages

3.0/5
318 reviews

"So-so bar with mediocre drinks. The bar needs better service." Beverages could be cheaper.

Service

3.0/5
5179 reviews

"Restaurant service and general service expertise is OK, but housekeeping is poor." Service is generally friendly, although bar service is poor. Guests complain about reception staff and management. Recreation staff is nice. Room service could have been improved. Hotel security can be an issue. Valet service could be better. Booking process should be better organized. Concierge service is average. Shuttle service is ok. Service at the pool/beach should be improved.

Room

2.9/5
6806 reviews

"Average but big rooms with wonderful views, and okay beds." Guests complain about cleanliness, maintenance, and furnishing. Bathrooms are large but with substandard cleaning. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem. Kitchenette is acceptable.

Cleanliness

2.4/5
2034 reviews

"Unclean rooms and pool area. Moderately clean hotel facilities." The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

Value for money

2.2/5
2623 reviews

"Value for money could be better. Food and beverages are pricey." Internet is affordable.

WiFi

2.2/5
373 reviews

"Wifi quality could be improved. Internet is affordable."

Rated 4.0/5 based on reviews from couples.

"Beautiful architecture. Luxurious Hotel."

Location

4.4/5
81 reviews

"Great location near lots of shopping. Pricey, inconvenient parking."

Room

3.2/5
141 reviews

"Rooms are OK with average beds but poor bathrooms." Poorly maintained rooms with subpar furnishing and minibars. Spacious rooms with excellent views. Shower can be a problem.

Service

3.0/5
74 reviews

"Service staff are friendly, yet unprofessional and reception is poor."

Cleanliness

2.6/5
38 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Value for money

2.1/5
49 reviews

"Value for money could be better. Food is a bit overpriced."

WiFi

1.6/5
10 reviews

"Wifi quality could be improved."

Rated 3.9/5 based on reviews from families.

"Great view."

Location

4.4/5
39 reviews

"Good location with shopping nearby but poor access to parking."

Room

3.1/5
63 reviews

"Big enough rooms with awesome views." Inadequately cleaned and maintained rooms and bathrooms.

Breakfast

2.9/5
5 reviews

"Breakfast is average."

Service

2.6/5
39 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Cleanliness

2.4/5
11 reviews

"Rooms could be cleaner."

Value for money

2.1/5
22 reviews

"Value for money could be better."

Rated 3.5/5 based on reviews from business travelers.

"Friendly service. Nice building."

Location

4.3/5
13 reviews

"Great location."

Comfort

3.2/5
11 reviews

"Comfortable."

Service

2.8/5
22 reviews

"So-so, but friendly, service, but low rated reception."

Cleanliness

2.5/5
6 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Room

2.5/5
35 reviews

"Inadequately cleaned and maintained rooms and bathrooms."

Value for money

1.9/5
10 reviews

"Value for money could be better."

Rated 4.3/5 based on reviews from solo travelers.

"Delicious food. Great location."

Location

4.5/5
8 reviews

"Great location."

Food

3.8/5
6 reviews

"Delicious food."

Service

3.0/5
7 reviews

"Service is adequate."

Room

2.8/5
14 reviews

"Room is all right."

Cleanliness

2.4/5
5 reviews

"Could use a good cleaning."

Value for money

2.2/5
6 reviews

"Value for money could be better."

Rated 3.9/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Starbucks. Good for sightseeing and located near shopping areas."

Location

4.2/5
31 reviews

"Well-located, although unfortunately the parking isn't easy."

Food

4.0/5
19 reviews

"Delicious food."

Room

2.5/5
44 reviews

"Rooms are spacious, although generally below-par with unsightly bathrooms."

Service

2.2/5
31 reviews

"Complaints about reception service. Friendly service."

Value for money

2.1/5
21 reviews

"Value for money could be better."

Rated 4.7/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Starbucks. Good for sightseeing and located near shopping areas."

Location

4.5/5
37 reviews

"Well-located, although unfortunately the parking isn't easy."

Food

4.0/5
17 reviews

"Delicious food."

Room

3.3/5
45 reviews

"Average rooms with standard beds." Rooms are spacious, with nice views, but bathrooms are not great.

Breakfast

3.1/5
6 reviews

"Breakfast is average."

Service

3.1/5
22 reviews

"So-so, but friendly, service, but low rated reception."

Value for money

2.5/5
11 reviews

"Value for money could be better."

Cleanliness

2.5/5
5 reviews

"Could use a good cleaning."

Rated 4.1/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Starbucks. Good for sightseeing and located near shopping areas."

Location

4.5/5
6 reviews

"Great location."

Vibe

3.9/5
5 reviews

"Awesome vibe."

Room

3.0/5
8 reviews

"Room is all right."

Rated 4.3/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Starbucks. Good for sightseeing and located near shopping areas."

Location

4.5/5
187 reviews

"Great location. Near downtown with great sightseeing and shopping." Pricey, inconvenient parking.

Room

4.0/5
255 reviews

"Big rooms with great beds and views, acceptably clean." Bathrooms are large but with substandard cleaning. Subpar furniture and minibars in outdated, poorly maintained rooms. Shower can be a problem.

Breakfast

3.0/5
45 reviews

"Affordable, fairly tasty breakfasts."

Service

2.9/5
140 reviews

"Service staff are friendly, yet unprofessional and reception is poor." Recreation staff is nice. Room service could have been improved. Booking process should be better organized.

Value for money

1.9/5
130 reviews

"Value for money could be better. Fair breakfast prices." Food is a bit overpriced. Relatively high internet cost.

WiFi

1.8/5
22 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 4.2/5 based on reviews from couples.

"Friendly service. Near city centre."

Location

4.5/5
20 reviews

"Near city centre in a great location."

Comfort

3.4/5
12 reviews

"Rooms are big and moderately comfortable."

Service

3.2/5
14 reviews

"Service is average, but very friendly."

Room

3.1/5
24 reviews

"Spacious, standard rooms with poor bathrooms."

Cleanliness

2.6/5
7 reviews

"Quite clean."

Value for money

1.9/5
11 reviews

"Value for money could be better."

Rated 4.4/5 based on reviews from families.

"Great location. Great room."

Location

4.5/5
5 reviews

"Great location."

Pool

3.7/5
5 reviews

"Great pool."

Room

3.0/5
6 reviews

"Room is all right."

Rated 4.3/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Starbucks. Good for sightseeing and located near shopping areas."

Room

4.5/5
112 reviews

"Big rooms with great beds and views, acceptably clean." Large, so-so bathroom. Old, inadequately maintained rooms with subpar TV's. Shower can be a problem.

Location

4.2/5
70 reviews

"Great location. Pricey, inconvenient parking."

Comfort

4.0/5
70 reviews

"Rooms and bathrooms are spacious and comfortable, with nice beds." Could be quieter.

Service

3.3/5
67 reviews

"Service professionalism and housekeeping are average." Service is welcoming but the reception is subpar. Recreation staff is nice.

Breakfast

3.0/5
17 reviews

"Decent and moderately priced breakfast."

Value for money

2.0/5
64 reviews

"Value for money could be better. Relatively high internet cost." Acceptable breakfast prices.

WiFi

1.8/5
18 reviews

"Poor, over-priced WiFi."

Rated 4.6/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Starbucks. Good for sightseeing and located near shopping areas."

Vibe

4.6/5
314 reviews

"Awesome vibe. Friendly atmosphere. Luxurious Hotel. Stylish hotel." Hotel could use some updating. Entrance area is not particularly attractive.

Location

4.6/5
404 reviews

"Great location. Good shopping and sightseeing." Pricey, inconvenient parking.

Amenities

4.4/5
157 reviews

"Great buildings but less impressive lobby area. Beautiful architecture."

Service

3.3/5
229 reviews

"Service is described as unprofessional, with mediocre housekeeping and poor reception." Service is relatively friendly. Booking process should be better organized.

Room

3.2/5
250 reviews

"Average but big rooms with wonderful views, and okay beds." Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with complaints about the furniture, minibars, and A/C.

Bar and Beverages

3.1/5
10 reviews

"So-so bar with mediocre drinks."

Breakfast

3.0/5
59 reviews

"Decent and moderately priced breakfast."

Cleanliness

2.4/5
49 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Value for money

2.0/5
149 reviews

"Value for money could be better. Acceptable breakfast prices." Relatively high internet cost. Food is a bit overpriced.

WiFi

1.4/5
26 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 4.6/5 based on reviews from couples.

"Great location."

Room

2.8/5
5 reviews

"Room is all right."