"Good location, close to public transport." Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is a hassle. Standard parking prices.
"Beds are decent and generally comfortable." Big rooms and bathrooms, but noisy with insufficient A/C.
"Service acceptably professional, with acceptable housekeeping and decent restaurant service." Service is generally friendly, although bar service is poor. Guests complain about reception staff and management. Room service could have been improved. Recreation staff is nice. Booking process should be better organized. Hotel security can be an issue. Valet service is ok. Concierge service is average. Shuttle service is ok. Pool/beach service is ok.
Bar and Beverages
"Alright but spendy bar. Pool bar needs better service." Alcoholic drinks are not the best.
"Decent and moderately priced breakfast."
"Outdated rooms with complaints about minibars, A/C, and cleanliness." Large rooms with nice views and OK beds. Bathrooms are large but with substandard cleaning. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Shower can be a problem.
"Unclean rooms and pool area. Hotel facilities could use a good clean." The bathrooms and dining area need some cleaning.
Value for money
"Value for money could be better. Food and beverages are pricey." Relatively high internet cost. Acceptable breakfast prices.
"Wifi quality could be improved. Relatively high internet cost."