"Great location." Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Adequate access to public transport.
"Great but poorly cleaned pool."
"Well-equipped conference area and lovely hotel grounds." Beautiful architecture. Great terrace but old facilities with a poor entrance area. Elevator in need of updating. Smoking area is not nice. Outdoor sports facilities are ok. Handicap accessible facilities are all right. Conventional kids facilities.
"Beds are decent and generally comfortable." Big rooms and bathrooms, but noisy with insufficient A/C.
"Restaurant service and general service expertise is OK, but housekeeping is poor." Service is generally friendly, although bar service is poor. Guests complain about reception staff and management. Recreation staff is nice. Room service could have been improved. Hotel security can be an issue. Valet service is ok. Booking process should be better organized. Concierge service is average. Shuttle service is ok. Good pool/beach service.
Bar and Beverages
"So-so bar with mediocre drinks. Pool bar needs better service." Beverages could be cheaper.
"Decent and moderately priced breakfast."
"Okay beds and somewhat clean, big rooms with excellent views." Bathrooms are large but with substandard cleaning. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.
"Rooms are moderately tidy but pool area could use more attention." Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.
Value for money
"Value for money could be better. Food and beverages are pricey." Relatively high internet cost. Acceptable breakfast prices.
"Wifi quality could be improved. Relatively high internet cost."