"Welcoming service and reception and housekeeping are alright." Restaurant service, general service professionalism and management levels are average. Room service is average. Valet service could be better. Good shuttle service. Great concierge service. Hotel security is ok.
"Great location. Not great access by car, with poorly rated parking." Central location with great sightseeing, dining out and shopping. Relatively close to the beach. Affordable parking.
"Amply-sized rooms with excellent beds and superb views." Rooms are relatively clean and new, but ill-maintained, with poor furnishing. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.
"Decent and moderately priced breakfast."
"WiFi is good value. Wifi quality could be improved."
"Hotel grounds are okay, but the building is old and the entrance area is unimpressive." Updated facilities with a great terrace. Elevator in need of updating. Good meeting & event facilities. Smoking area is ok.
"Pool in need of cleaning."
"Bar could improve."