Location
Great location.
Service
Professional and reasonably friendly service. Reception and management are fine.
Room
Big, decent rooms. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Shower can be a problem.
Value
Value for money could be better.
Cleanliness
Bathrooms and rooms are untidy. Hotel facilities could use a good clean.
Breakfast
Breakfast can be improved.