4.0
Good

Summary of 2,169 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

Good city hotel. Close to River Walk. Good for sightseeing with nearby parking areas.

Service

3.6/5
445 reviews

Friendly service, good reception, and okay professionalism and restaurant service. Housekeeping and management are lacking. Great hotel security. Room service could have been improved. Shuttle service can be an issue.

Vibe

3.1/5
108 reviews

Decent vibe. Hotel could use some updating. Entrance area is ok. Stylish hotel. Good choice for a city trip. Fine for a budget trip. Good for business people.

Location

3.1/5
300 reviews

Location is ok. Accessible by car, but parking is costly. Near city centre with great sightseeing and nearby restaurants.

Breakfast

2.8/5
82 reviews

Decent and moderately priced breakfast.

Room

2.5/5
494 reviews

Complaints about maintenance and cleanliness in rooms and bathrooms. Great views from large but outdated rooms with subpar beds. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem. Standard TV's and decent balconies.

Comfort

2.4/5
206 reviews

Poor beds, with complaints about A/C and noise. Spacious rooms.

Cleanliness

2.4/5
350 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

WiFi

2.2/5
14 reviews

Wifi quality could be improved.

Value

1.9/5
215 reviews

Value for money could be better. Acceptable breakfast prices. Food is a bit overpriced.

Rated 3.8/5 based on reviews from families.

Wonderful sightseeing. Near city centre.

Service

3.8/5
108 reviews

Friendly service and great reception.

Location

2.9/5
96 reviews

Location is ok. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping.

Breakfast

2.8/5
29 reviews

Decent and moderately priced breakfast.

Cleanliness

2.4/5
105 reviews

Unclean rooms and pool area. Moderately clean hotel facilities.

Room

2.4/5
135 reviews

Old, poorly maintained rooms with inadequate A/C and kitchenettes. Rooms have complaints with cleanliness, bathrooms, beds, and furniture.

Comfort

2.4/5
65 reviews

Generally poor comfort, particularly the beds, and A/C is lacking.

Value

1.7/5
67 reviews

Value for money could be better. Acceptable breakfast prices. Normally priced food.

Rated 3.8/5 based on reviews from couples.

Great desserts & fruits.

Service

3.6/5
31 reviews

Friendly service, and reception was okay.

Location

3.2/5
22 reviews

Location is ok. Pricey, inconvenient parking.

Breakfast

2.9/5
8 reviews

Breakfast is average.

Comfort

2.6/5
20 reviews

Reasonably comfortable, large rooms, but disliked beds.

Cleanliness

2.4/5
32 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Room

2.4/5
40 reviews

Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds. Shower can be a problem. Spacious rooms.

Value

1.9/5
12 reviews

Value for money could be better.

Rated 3.7/5 based on reviews from business travelers.

Great reception. Fantastic service.

Service

3.5/5
16 reviews

Service is average, but very friendly.

Location

3.1/5
9 reviews

Decent location, but problems with parking.

Cleanliness

2.1/5
7 reviews

Rooms could be cleaner.

Comfort

2.0/5
6 reviews

More comfort would be nice.

Value

1.9/5
8 reviews

Value for money could be better.

Room

1.8/5
14 reviews

Guests complained about bathrooms and general cleanliness of the rooms.

Rated 3.7/5 based on reviews from solo travelers.

Fantastic service. Friendly service.

Service

3.8/5
10 reviews

Fantastic service.

Cleanliness

2.3/5
6 reviews

Could use a good cleaning.

Room

2.0/5
7 reviews

Room needs to be improved.

Rated 3.5/5 based on reviews from all travelers.

Good city hotel. Close to River Walk. Good for sightseeing with nearby parking areas.

Service

3.6/5
404 reviews

Adequately professional and very friendly service with good reception. Housekeeping and management are lacking. Great hotel security. Shuttle service can be an issue.

Vibe

3.3/5
100 reviews

Decent vibe. Entrance area is ok. Hotel could use some updating. Stylish hotel.

Location

3.1/5
269 reviews

Location is ok. Accessible by car, but parking is costly. Near city centre with great sightseeing and nearby restaurants.

Breakfast

2.7/5
74 reviews

Decent and moderately priced breakfast.

Room

2.5/5
451 reviews

Inadequately cleaned and maintained rooms and bathrooms. Great views from large but outdated rooms with subpar beds. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem. Standard TV's and decent balconies.

Cleanliness

2.4/5
317 reviews

Unclean rooms and pool area. Moderately clean hotel facilities.

Comfort

2.4/5
187 reviews

Poor beds, with complaints about A/C and noise. Spacious rooms.

Value

2.0/5
192 reviews

Value for money could be better. Acceptable breakfast prices. Food is a bit overpriced.

WiFi

2.0/5
12 reviews

Wifi quality could be improved.

Rated 3.7/5 based on reviews from families.

Wonderful sightseeing. Near city centre.

Service

4.0/5
91 reviews

Friendly service and great reception.

Location

3.0/5
77 reviews

Location is ok. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping.

Breakfast

2.6/5
24 reviews

Decent and moderately priced breakfast.

Cleanliness

2.5/5
88 reviews

Moderately clean hotel facilities. Unclean rooms and pool area.

Room

2.4/5
112 reviews

Old, poorly maintained rooms with inadequate A/C and kitchenettes. Rooms have complaints with cleanliness, bathrooms, beds, and furniture.

Comfort

2.3/5
57 reviews

Generally poor comfort, particularly the beds, and A/C is lacking.

Value

1.8/5
54 reviews

Value for money could be better. Acceptable breakfast prices. Normally priced food.

Rated 3.4/5 based on reviews from couples.

Great desserts & fruits. Spacious rooms.

Service

3.7/5
27 reviews

Friendly service, and reception was okay.

Location

3.2/5
21 reviews

Location is ok. Pricey, inconvenient parking.

Breakfast

2.9/5
8 reviews

Breakfast is average.

Comfort

2.5/5
18 reviews

Reasonably comfortable, large rooms, but disliked beds.

Cleanliness

2.4/5
28 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Room

2.4/5
35 reviews

Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds. Spacious rooms.

Value

2.0/5
10 reviews

Value for money could be better.

Rated 3.1/5 based on reviews from business travelers.

Service

3.5/5
15 reviews

Service is average, but very friendly.

Location

3.1/5
8 reviews

Location is ok.

Cleanliness

2.0/5
6 reviews

Rooms could be cleaner.

Comfort

2.0/5
5 reviews

More comfort would be nice.

Value

1.9/5
7 reviews

Value for money could be better.

Room

1.8/5
14 reviews

Guests complained about bathrooms and general cleanliness of the rooms.

Rated 3.5/5 based on reviews from solo travelers.

Fantastic service. Friendly service.

Service

3.8/5
10 reviews

Fantastic service.

Cleanliness

2.3/5
6 reviews

Could use a good cleaning.

Room

2.0/5
7 reviews

Room needs to be improved.

Rated 3.4/5 based on reviews from all travelers.

Good city hotel. Close to River Walk. Good for sightseeing with nearby parking areas.

Pool

3.5/5
5 reviews

Great pool.

Service

3.4/5
40 reviews

Service is average, but very friendly.

Location

3.0/5
31 reviews

Location is ok. Pricey, inconvenient parking.

Breakfast

3.0/5
8 reviews

Breakfast is average.

Vibe

2.5/5
8 reviews

Vibe is not too good. Hotel could use some updating.

Comfort

2.4/5
18 reviews

Big rooms but uncomfortable with subpar beds.

Cleanliness

2.0/5
33 reviews

Rooms could be cleaner.

Room

2.0/5
41 reviews

Poorly cleaned and maintained rooms with poor beds and bathrooms. Spacious rooms.

Value

1.6/5
22 reviews

Value for money could be better.

Rated 3.3/5 based on reviews from families.

Friendly service.

Service

3.4/5
17 reviews

Service is adequate.

Location

3.0/5
19 reviews

Location is ok. Pricey, inconvenient parking.

Breakfast

3.0/5
5 reviews

Breakfast is average.

Room

2.1/5
23 reviews

Big rooms, although there are complaints about cleanliness.

Cleanliness

2.1/5
17 reviews

Rooms could be cleaner.

Value

1.8/5
13 reviews

Value for money could be better.