3.9
Good

Summary of 4,068 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.9/5 based on reviews from all travelers.

"Good business hotel. Close to KLCC. Good for sightseeing and located near shopping areas."

Location

4.5/5
870 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

Service

4.0/5
931 reviews

"Good, friendly service, particularly in the restaurant, although housekeeping is poor." Management and reception are decent and somewhat professional. Great hotel security. Room service is average. Great concierge service.

Value

3.5/5
184 reviews

"Best value for money. Food and breakfast are well-priced."

Breakfast

3.1/5
288 reviews

"Affordable, fairly tasty breakfasts."

WiFi

3.0/5
61 reviews

"Regular internet service. Wifi quality could be improved."

Room

2.4/5
1086 reviews

"Outdated rooms with complaints about minibars, A/C, and cleanliness." Poorly-maintained rooms with low rated beds, furniture, and TVs. Mediocre sized, poorly cleaned bathrooms. Spacious rooms. Shower can be a problem.

Wellness

2.2/5
28 reviews

"Poorly reviewed fitness area."

Cleanliness

2.1/5
297 reviews

"Unclean rooms and pool area. Moderately clean hotel facilities." The bathrooms and dining area need some cleaning.

Comfort

2.0/5
381 reviews

"Poor beds, with complaints about A/C and noise." Large rooms with typical bathrooms.

Vibe

1.9/5
392 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel. Good for business people. Good choice for a city trip. Suitable for solo travelers.

Amenities

1.6/5
303 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities.

Pool

1.2/5
43 reviews

"Pool in need of cleaning."

Rated 3.6/5 based on reviews from business travelers.

"Great concierge service. Great hotel security."

Location

4.2/5
92 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Service

3.8/5
190 reviews

"Reception is decent, with overall friendly and professional service." Housekeeping and management are lacking. Great hotel security. Room service is average.

Value

3.5/5
20 reviews

"Best value for money."

Breakfast

3.0/5
53 reviews

"Breakfast is average."

Food

2.8/5
44 reviews

"Bad overall dining experience with a bad menu."

Cleanliness

2.2/5
49 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Vibe

2.1/5
64 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive.

Wellness

2.1/5
7 reviews

"Poorly reviewed fitness area."

Room

2.0/5
229 reviews

"Untidy, outdated rooms with bad TV's and A/C." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem. Spacious rooms.

WiFi

1.9/5
21 reviews

"Wifi quality could be improved."

Amenities

1.7/5
58 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Comfort

1.6/5
83 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Pool

1.1/5
6 reviews

"Pool should be renewed."

Rated 3.9/5 based on reviews from families.

"Great desserts & fruits. Great hotel security."

Location

4.7/5
85 reviews

"Good location with shopping nearby but poor access to parking."

Service

4.2/5
130 reviews

"Service is welcoming, but housekeeping is not great." Management and reception are decent and somewhat professional. Great hotel security.

Value

3.4/5
22 reviews

"Fairly good value for money."

Breakfast

3.2/5
28 reviews

"Breakfast is average."

Room

2.6/5
121 reviews

"Room is all right." Big but outdated and poorly-maintained rooms, with insufficiently cleaned bathrooms. Rooms have cleanliness complaints and low rated A/C, furniture, and beds. Shower can be a problem.

Cleanliness

2.1/5
38 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

1.8/5
37 reviews

"Spacious but uncomfortable rooms with poor beds and A/C."

WiFi

1.7/5
5 reviews

"Wifi quality could be improved."

Vibe

1.6/5
47 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive.

Amenities

1.6/5
44 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Pool

1.1/5
6 reviews

"Pool should be renewed."

Rated 3.9/5 based on reviews from couples.

"Location is great. Great service."

Location

4.5/5
68 reviews

"Great location near lots of shopping."

Service

4.4/5
104 reviews

"Service is professional and friendly." Reception and management are fine, but housekeeping is below average. Booking process is sufficient.

Breakfast

3.1/5
32 reviews

"Breakfast is average."

Room

3.0/5
108 reviews

"Room is all right." Poorly maintained and cleaned, with old but spacious, rooms. Rooms have below average beds, bathrooms, furniture, and A/C. Shower can be a problem.

Cleanliness

2.4/5
38 reviews

"Rooms could be cleaner. Moderately clean hotel facilities."

Comfort

2.2/5
34 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Vibe

1.7/5
35 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Amenities

1.6/5
25 reviews

"Facilities in need of refurbishment."

Rated 3.6/5 based on reviews from solo travelers.

"Spacious rooms. Best value for money."

Location

4.5/5
25 reviews

"Great location near lots of shopping."

Service

3.9/5
61 reviews

"Reception is decent, with overall friendly and professional service."

Value

3.5/5
10 reviews

"Best value for money."

Breakfast

3.2/5
15 reviews

"Breakfast is average."

Food

2.9/5
8 reviews

"Food is all right."

Room

2.5/5
61 reviews

"Rooms are decent and large, but bathrooms are subpar and could use maintenance." Deficient A/C and not very comfortable beds in old, unclean rooms. Shower can be a problem.

Cleanliness

2.1/5
22 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Comfort

2.1/5
22 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Amenities

1.6/5
24 reviews

"Facilities in need of refurbishment."

Vibe

1.6/5
20 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.4/5 based on reviews from all travelers.

"Good business hotel. Close to KLCC. Good for sightseeing and located near shopping areas."

Location

4.6/5
6 reviews

"Great location."

Service

4.0/5
6 reviews

"Fantastic service."

Breakfast

3.3/5
5 reviews

"Breakfast is average."

Room

1.8/5
6 reviews

"Room needs to be improved."

Rated 3.6/5 based on reviews from all travelers.

"Good business hotel. Close to KLCC. Good for sightseeing and located near shopping areas."

Location

4.6/5
10 reviews

"Great location."

Service

4.1/5
9 reviews

"Friendly service."

Breakfast

3.1/5
7 reviews

"Breakfast is average."

Cleanliness

1.9/5
7 reviews

"Rooms could be cleaner."

Room

1.6/5
21 reviews

"Inadequately cleaned and maintained rooms and bathrooms."

Vibe

1.6/5
9 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from business travelers.

"Friendly service. Fantastic service."

Service

4.1/5
5 reviews

"Fantastic service."

Room

1.9/5
7 reviews

"Room needs to be improved."

Rated 3.7/5 based on reviews from all travelers.

"Good business hotel. Close to KLCC. Good for sightseeing and located near shopping areas."

Location

4.5/5
677 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

Service

4.0/5
772 reviews

"Service is professional and friendly." Reception and management are fine, but housekeeping is below average. Great hotel security. Room service is average. Great concierge service. Booking process is sufficient.

Value

3.5/5
139 reviews

"Fairly good value for money. Food and breakfast are well-priced."

Breakfast

3.0/5
205 reviews

"Affordable, fairly tasty breakfasts."

WiFi

2.8/5
51 reviews

"Regular internet service. Wifi quality could be improved."

Room

2.4/5
877 reviews

"Outdated rooms with complaints about minibars, A/C, and cleanliness." Poorly-maintained rooms with low rated beds, furniture, and TVs. Mediocre sized, poorly cleaned bathrooms. Spacious rooms. Shower can be a problem.

Cleanliness

2.1/5
246 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Moderately clean hotel facilities.

Wellness

2.1/5
25 reviews

"Poorly reviewed fitness area."

Comfort

1.9/5
311 reviews

"Poor beds, with complaints about A/C and noise." Large rooms with typical bathrooms.

Vibe

1.8/5
275 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel.

Amenities

1.7/5
232 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities.

Pool

1.0/5
34 reviews

"Pool in need of cleaning."

Rated 3.4/5 based on reviews from business travelers.

"Great concierge service."

Location

4.3/5
74 reviews

"Good location with shopping nearby but poor access to parking."

Service

3.8/5
158 reviews

"Reception is decent, with overall friendly and professional service." Housekeeping and management are lacking. Great hotel security.

Value

3.5/5
17 reviews

"Best value for money."

Breakfast

3.0/5
45 reviews

"Breakfast is average."

Cleanliness

2.2/5
46 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Wellness

2.1/5
6 reviews

"Poorly reviewed fitness area."

Room

2.0/5
196 reviews

"Untidy, outdated rooms with bad TV's and A/C." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem. Spacious rooms.

WiFi

1.9/5
17 reviews

"Wifi quality could be improved."

Vibe

1.8/5
45 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Amenities

1.7/5
46 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Comfort

1.6/5
71 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Pool

1.1/5
5 reviews

"Pool should be renewed."

Rated 3.8/5 based on reviews from families.

"Great desserts & fruits. Great hotel security."

Location

4.7/5
73 reviews

"Good location with shopping nearby but poor access to parking."

Service

4.2/5
118 reviews

"Service is professional and friendly." Reception and management are fine, but housekeeping is below average. Great hotel security.

Value

3.5/5
20 reviews

"Fairly good value for money."

Breakfast

3.3/5
24 reviews

"Breakfast is average."

Room

2.8/5
100 reviews

"Room is all right." Poorly maintained and cleaned, with old but spacious, rooms. Rooms have below average beds, bathrooms, furniture, and A/C. Shower can be a problem.

Cleanliness

2.2/5
29 reviews

"Rooms could be cleaner. Moderately clean hotel facilities."

Comfort

1.9/5
34 reviews

"Spacious but uncomfortable rooms with poor beds and A/C."

Amenities

1.6/5
38 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Vibe

1.6/5
37 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive.

Pool

1.1/5
6 reviews

"Pool should be renewed."

Rated 3.8/5 based on reviews from couples.

"Location is great. Great service."

Location

4.4/5
51 reviews

"Great location near lots of shopping."

Service

4.3/5
87 reviews

"Service is welcoming, but housekeeping is not great." Management and reception are decent and somewhat professional.

Breakfast

3.0/5
20 reviews

"Breakfast is average."

Room

3.0/5
90 reviews

"Rooms are decent and large, but bathrooms are subpar and could use maintenance." Furnishings leave something to be desired, as does the cleanliness of the rooms. Shower can be a problem.

Cleanliness

2.4/5
31 reviews

"Rooms could be cleaner."

Comfort

2.1/5
26 reviews

"Uncomfortable and noisy, but spacious, rooms with less than ideal beds."

Vibe

1.7/5
23 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

1.6/5
22 reviews

"Facilities in need of refurbishment."

Rated 3.5/5 based on reviews from solo travelers.

"Professional service."

Location

4.5/5
18 reviews

"Great location near lots of shopping."

Service

4.0/5
52 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

3.1/5
10 reviews

"Breakfast is average."

Food

2.9/5
7 reviews

"Food is all right."

Room

2.5/5
48 reviews

"Poorly cleaned, old rooms and bathrooms." Large but poorly-maintained rooms, and uncomfortable beds.

Cleanliness

2.1/5
21 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Comfort

2.0/5
19 reviews

"Uncomfortable and noisy, but spacious, rooms with less than ideal beds."

Amenities

1.6/5
18 reviews

"Hotel buildings could use some improvement."

Vibe

1.6/5
14 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.2/5 based on reviews from all travelers.

"Good business hotel. Close to KLCC. Good for sightseeing and located near shopping areas."

Location

4.8/5
78 reviews

"Great location. Good shopping and sightseeing."

Service

3.9/5
37 reviews

"Reception is decent, with overall friendly and professional service."

Value

3.5/5
20 reviews

"Fairly good value for money."

Breakfast

2.9/5
19 reviews

"Breakfast is average."

Food

2.9/5
15 reviews

"Food is all right."

Bar

2.7/5
5 reviews

"Standard bar."

Cleanliness

2.1/5
9 reviews

"Rooms could be cleaner."

Comfort

1.9/5
23 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Room

1.9/5
54 reviews

"Spacious but not particularly clean rooms, and poorly rated beds." Guests complain about bathrooms, A/C, and outdated rooms.

Vibe

1.8/5
34 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Amenities

1.5/5
20 reviews

"Facilities in need of refurbishment."

Rated 4.0/5 based on reviews from business travelers.

"Fantastic service. Great location."

Location

4.6/5
7 reviews

"Great location."

Service

4.0/5
7 reviews

"Fantastic service."

Food

2.8/5
5 reviews

"Food is all right."

Room

1.9/5
6 reviews

"Room needs to be improved."

Vibe

1.9/5
5 reviews

"Vibe is not too good."

Rated 3.8/5 based on reviews from all travelers.

"Good business hotel. Close to KLCC. Good for sightseeing and located near shopping areas."

Location

4.7/5
15 reviews

"Great location."

Service

4.2/5
17 reviews

"Service is professional and friendly."

Breakfast

3.2/5
15 reviews

"Breakfast is average."

Room

2.2/5
16 reviews

"Outdated, insufficiently maintained rooms with poorly rated bathrooms."

Comfort

2.0/5
5 reviews

"More comfort would be nice."

Amenities

1.8/5
6 reviews

"Hotel buildings could use some improvement."

Vibe

1.6/5
14 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from couples.

"Fantastic service. Great location."

Location

4.7/5
6 reviews

"Great location."

Service

4.0/5
9 reviews

"Fantastic service."

Breakfast

3.1/5
8 reviews

"Breakfast is average."

Room

2.1/5
9 reviews

"Room needs to be improved."

Vibe

1.5/5
5 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.3/5 based on reviews from all travelers.

"Good business hotel. Close to KLCC. Good for sightseeing and located near shopping areas."

Location

4.7/5
6 reviews

"Great location."

Room

1.9/5
6 reviews

"Room needs to be improved."

Rated 3.9/5 based on reviews from all travelers.

"Good business hotel. Close to KLCC. Good for sightseeing and located near shopping areas."

Room

2.2/5
6 reviews

"Room needs to be improved."

Rated 4.3/5 based on reviews from all travelers.

"Good business hotel. Close to KLCC. Good for sightseeing and located near shopping areas."

Location

4.5/5
11 reviews

"Great location."

Service

4.0/5
23 reviews

"Friendly service."

Breakfast

3.2/5
8 reviews

"Breakfast is average."

Food

3.1/5
9 reviews

"Food is all right."

Cleanliness

2.3/5
10 reviews

"Rooms could be cleaner."

Comfort

2.2/5
6 reviews

"Spacious rooms but lacking in comfort."

Room

2.2/5
23 reviews

"Poorly maintained and cleaned rooms. Spacious rooms."

Amenities

2.0/5
6 reviews

"Amenities are not the best."

Vibe

1.8/5
10 reviews

"Atmosphere is friendly but the vibe is low."

Rated 3.6/5 based on reviews from all travelers.

"Good business hotel. Close to KLCC. Good for sightseeing and located near shopping areas."

Location

4.5/5
6 reviews

"Great location."

Service

3.6/5
9 reviews

"Fantastic service."

Room

2.1/5
6 reviews

"Room needs to be improved."

Rated 3.6/5 based on reviews from all travelers.

"Good business hotel. Close to KLCC. Good for sightseeing and located near shopping areas."

Location

4.6/5
42 reviews

"Great location. Good shopping and sightseeing."

Service

3.7/5
39 reviews

"Service is great, except for some complaints about housekeeping." Average reception and service professionalism is typical.

Value

3.5/5
16 reviews

"Best value for money."

Breakfast

3.2/5
13 reviews

"Breakfast is average."

Cleanliness

2.3/5
9 reviews

"Could use a good cleaning."

Room

2.2/5
53 reviews

"Spacious rooms but guests said they were run-down and old, and didn't like the bathrooms." Shower can be a problem.

Comfort

2.1/5
18 reviews

"Spacious but uncomfortable and noisy room."

Vibe

1.6/5
29 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Amenities

1.5/5
28 reviews

"Facilities in need of refurbishment. Elevator in need of updating."

Rated 3.4/5 based on reviews from business travelers.

"Fantastic service. Great location."

Location

4.4/5
7 reviews

"Great location."

Service

3.9/5
12 reviews

"Fantastic service."

Comfort

2.0/5
5 reviews

"Noisy room lacking in comfort."

Room

1.9/5
13 reviews

"Poor rooms and bathrooms."

Vibe

1.8/5
8 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Amenities

1.6/5
6 reviews

"Facilities in need of refurbishment."