4.2
Very Good

Summary of 2,571 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.2/5 based on reviews from all travelers.

"Very good city hotel. Close to Sandton City. Fantastic service. Great location."

Breakfast

4.0/5
205 reviews

"Tasty breakfast."

Location

4.0/5
184 reviews

"Great location, close to the train station." Pricey, inconvenient parking.

Service

3.7/5
470 reviews

"Service professional and warm with good management and housekeeping." Bad service from reception and mediocre waitstaff. Room service could have been improved. Good shuttle service. Hotel security is ok.

WiFi

3.7/5
17 reviews

"Good internet service. Average wifi quality."

Room

3.5/5
425 reviews

"Spacious rooms with excellent views." Okay beds and acceptably clean rooms, but poor TV's and furniture. Bathrooms are large but with substandard cleaning. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

Amenities

3.4/5
151 reviews

"Okay buildings and entrance area. Elevator in need of updating." Good meeting & event facilities. Hotel grounds need more attention.

Food

2.8/5
180 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Food reasonably-priced with good desserts. Untasty pork dishes and an insufficiently clean dining area. Fish & seafood is acceptable. Untasty beef dishes & steak. Poor vegetarian & vegan dishes. Snacks are ok.

Value

2.6/5
97 reviews

"Fairly good value for money. Normally priced food."

Bar

2.6/5
18 reviews

"So-so bar with mediocre drinks."

Cleanliness

2.5/5
125 reviews

"Untidy dining area but rooms are clean enough." Hotel facilities could use a good clean. Bathrooms and pool area are inadequately clean.

Rated 4.0/5 based on reviews from couples.

"Good shuttle service."

Breakfast

4.0/5
53 reviews

"Tasty breakfast."

Location

3.7/5
37 reviews

"Great location. Pricey, inconvenient parking."

Service

3.6/5
74 reviews

"Friendly service, and reception was okay." Room service could have been improved. Good shuttle service.

Room

3.5/5
83 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Poor maintenance in rooms and bathrooms. Shower can be a problem.

Comfort

3.4/5
41 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Vibe

3.1/5
12 reviews

"Decent vibe. Hotel could use some updating."

Food

2.8/5
29 reviews

"Poor menus and okay food."

Cleanliness

2.6/5
26 reviews

"Room cleanliness is acceptable."

Value

2.4/5
21 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from solo travelers.

"Great view. Great location."

Breakfast

4.2/5
14 reviews

"Tasty breakfast."

Wellness Area

4.0/5
6 reviews

"Great wellness & sports facilities."

Location

4.0/5
19 reviews

"Great location."

Service

3.8/5
45 reviews

"Staff are kind and fairly professional, but reception was lacking."

Room

3.4/5
40 reviews

"Average rooms with standard beds." Rooms are spacious, with nice views, but bathrooms are not great.

Amenities

3.1/5
12 reviews

"Average hotel building."

Vibe

3.1/5
7 reviews

"Decent vibe."

Food

2.8/5
8 reviews

"Food is all right."

Value

2.5/5
9 reviews

"Fairly good value for money."

Cleanliness

2.5/5
8 reviews

"Quite clean."

Rated 3.9/5 based on reviews from business travelers.

"Good fitness area. Spacious rooms."

Wellness Area

4.4/5
6 reviews

"Awesome wellness and fitness areas."

Breakfast

4.0/5
15 reviews

"Tasty breakfast."

Location

4.0/5
12 reviews

"Great location."

Service

3.6/5
25 reviews

"Friendly service."

Amenities

3.4/5
13 reviews

"Average hotel building."

Comfort

3.4/5
13 reviews

"Large rooms with average comfort and standard beds."

Room

3.2/5
27 reviews

"Well-sized, typical rooms with mediocre beds."

Vibe

3.1/5
6 reviews

"Decent vibe."

Food

2.6/5
14 reviews

"Poor menus and okay food."

Cleanliness

2.5/5
7 reviews

"Could use a good cleaning."

Value

2.5/5
7 reviews

"Value for money could be better."

Rated 3.9/5 based on reviews from families.

"Great view."

Location

4.1/5
5 reviews

"Great location."

Breakfast

3.9/5
9 reviews

"Tasty breakfast."

Service

3.4/5
14 reviews

"Service is average, but very friendly."

Amenities

3.4/5
8 reviews

"Average hotel building."

Room

3.2/5
18 reviews

"Rooms are OK with average beds but poor bathrooms."

Food

2.8/5
5 reviews

"Food is all right."

Cleanliness

2.6/5
6 reviews

"Room cleanliness is acceptable."

Rated 4.0/5 based on reviews from all travelers.

"Very good city hotel. Close to Sandton City. Fantastic service. Great location."

Location

4.2/5
7 reviews

"Great location."

Breakfast

4.2/5
9 reviews

"Tasty breakfast."

Service

3.8/5
8 reviews

"Friendly service."

Room

3.3/5
11 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Very good city hotel. Close to Sandton City. Fantastic service. Great location."

Location

4.2/5
8 reviews

"Great location."

Breakfast

4.0/5
11 reviews

"Tasty breakfast."

Comfort

3.6/5
5 reviews

"Very comfortable."

Service

3.5/5
12 reviews

"Fantastic service."

Room

3.4/5
12 reviews

"Room is all right."

Amenities

3.2/5
5 reviews

"Ordinary amenities."

Rated 4.2/5 based on reviews from couples.

"Fantastic service. Great location."

Breakfast

4.0/5
6 reviews

"Tasty breakfast."

Service

3.5/5
5 reviews

"Service is adequate."

Room

3.4/5
7 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Very good city hotel. Close to Sandton City. Fantastic service. Great location."

Breakfast

3.9/5
163 reviews

"Tasty breakfast."

Location

3.8/5
148 reviews

"Great location, close to the train station." Pricey, inconvenient parking. Great shopping.

Service

3.7/5
430 reviews

"Service professional and warm with good management and housekeeping." Bad service from reception and mediocre waitstaff. Room service could have been improved. Good shuttle service. Hotel security can be an issue.

Room

3.5/5
371 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Outdated, poorly maintained rooms with insufficient A/C. Bathrooms are large but with substandard cleaning. TV's and furniture not great. Shower can be a problem.

Amenities

3.4/5
137 reviews

"Okay buildings and entrance area. Elevator in need of updating." Good meeting & event facilities. Hotel grounds need more attention.

WiFi

3.4/5
14 reviews

"Regular internet service. Wifi quality could be improved."

Food

2.8/5
167 reviews

"Bad overall dining experience with a bad menu." Food reasonably-priced with good desserts. Unappetizing pork dishes and side dishes. Fish & seafood is acceptable. Untasty beef dishes & steak. Poor vegetarian & vegan dishes.

Cleanliness

2.5/5
114 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Bar

2.5/5
17 reviews

"So-so bar with mediocre drinks."

Value

2.5/5
87 reviews

"Value for money could be better. Normally priced food."

Rated 3.8/5 based on reviews from couples.

"Good breakfast. Good service."

Breakfast

3.9/5
40 reviews

"Tasty breakfast."

Service

3.7/5
64 reviews

"Friendly service, and reception was okay." Room service could have been improved.

Location

3.6/5
27 reviews

"Great location. Pricey, inconvenient parking."

Amenities

3.5/5
20 reviews

"Average hotel building."

Room

3.3/5
69 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Poor maintenance in rooms and bathrooms. Shower can be a problem.

Vibe

3.0/5
9 reviews

"Decent vibe."

Food

2.8/5
26 reviews

"Poor menus and okay food."

Cleanliness

2.5/5
22 reviews

"Room cleanliness is acceptable."

Value

2.4/5
18 reviews

"Value for money could be better."

Rated 4.0/5 based on reviews from solo travelers.

"Great view. Spacious rooms."

Breakfast

4.2/5
8 reviews

"Tasty breakfast."

Wellness Area

4.0/5
5 reviews

"Great wellness & sports facilities."

Location

3.9/5
14 reviews

"Great location."

Service

3.8/5
41 reviews

"Friendly, acceptably professional service."

Room

3.5/5
33 reviews

"Average rooms with standard beds." Rooms are spacious, with nice views, but bathrooms are not great.

Amenities

3.2/5
11 reviews

"Average hotel building."

Vibe

3.1/5
7 reviews

"Decent vibe."

Food

2.8/5
8 reviews

"Food is all right."

Value

2.6/5
7 reviews

"Fairly good value for money."

Cleanliness

2.5/5
6 reviews

"Quite clean."

Rated 3.8/5 based on reviews from business travelers.

"Good fitness area. Spacious rooms."

Wellness Area

4.4/5
6 reviews

"Awesome wellness and fitness areas."

Breakfast

4.0/5
14 reviews

"Tasty breakfast."

Location

4.0/5
12 reviews

"Great location."

Service

3.6/5
25 reviews

"Friendly service."

Amenities

3.4/5
13 reviews

"Average hotel building."

Comfort

3.3/5
12 reviews

"Large rooms with average comfort and standard beds."

Room

3.2/5
25 reviews

"Well-sized, typical rooms with mediocre beds."

Vibe

3.1/5
6 reviews

"Decent vibe."

Food

2.6/5
14 reviews

"Poor menus and okay food."

Cleanliness

2.5/5
7 reviews

"Could use a good cleaning."

Value

2.5/5
7 reviews

"Value for money could be better."

Rated 3.8/5 based on reviews from families.

"Great view."

Location

4.1/5
5 reviews

"Great location."

Breakfast

3.9/5
8 reviews

"Tasty breakfast."

Amenities

3.5/5
7 reviews

"Average hotel building."

Service

3.4/5
14 reviews

"Service is average, but very friendly."

Room

3.2/5
17 reviews

"Rooms are quite clean and beds are standard."

Cleanliness

2.6/5
6 reviews

"Room cleanliness is acceptable."

Rated 4.4/5 based on reviews from all travelers.

"Very good city hotel. Close to Sandton City. Fantastic service. Great location."

Breakfast

4.2/5
13 reviews

"Tasty breakfast."

Location

4.2/5
11 reviews

"Great location."

Service

3.7/5
10 reviews

"Friendly service."

Room

3.4/5
11 reviews

"Decent rooms with great views."

Comfort

3.4/5
7 reviews

"Comfortable."