4.3
Very Good

Summary of 5,911 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.8/5
1328 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Pricey, inconvenient parking.

Breakfast

4.2/5
788 reviews

"Tasty yet pricey breakfasts."

Service

3.8/5
1179 reviews

"Friendly service, especially in the restaurant, and decent reception and housekeeping." Service acceptably professional, but bar staff is not great. Great concierge service. Booking process is sufficient. Room service is average. Recreation staff is nice.

Pool

3.8/5
119 reviews

"Clean pool area."

Room

3.4/5
1317 reviews

"Room relatively large and clean and beds are alright but lacking maintenance." Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Great view. Adequate furniture and TVs. Shower can be a problem.

WiFi

2.8/5
163 reviews

"Expensive but decent WiFi. Wifi quality could be improved."

Value

1.8/5
442 reviews

"Value for money could be better. WiFi and breakfast pricey." Food and beverages are pricey.

Rated 4.2/5 based on reviews from couples.

"Great concierge service. Good snacks."

Location

4.8/5
183 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping.

Breakfast

4.0/5
118 reviews

"Tasty yet pricey breakfasts."

Service

4.0/5
136 reviews

"Fantastic service. Service, housekeeping and reception are all fine." Great concierge service.

Pool

3.8/5
21 reviews

"Great pool."

Room

3.5/5
187 reviews

"Spotless rooms with pleasant views, typical furniture and a decent size." Small rooms and poorly cleaned bathrooms. Outdated, poorly maintained rooms with insufficient A/C. Shower can be a problem. Standard TV.

WiFi

2.0/5
10 reviews

"Poor, over-priced WiFi."

Value

1.5/5
44 reviews

"Value for money could be better. WiFi and breakfast pricey."

Rated 4.2/5 based on reviews from families.

"Good meeting & event facilities. Beautiful architecture."

Location

4.8/5
83 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping. Parking is rare.

Breakfast

4.6/5
50 reviews

"Tasty breakfast."

Pool

4.0/5
11 reviews

"Great pool."

Food

4.0/5
15 reviews

"Delicious food."

Service

3.6/5
65 reviews

"Staff are kind and fairly professional, but reception was lacking."

Room

3.0/5
73 reviews

"Great views, with average beds, relatively well-sized and tidy enough." Rooms needing maintenance, with bad bathrooms and A/C. Older rooms and furniture.

WiFi

2.0/5
8 reviews

"Poor, over-priced WiFi."

Value

1.8/5
23 reviews

"Value for money could be better. Relatively high internet cost."

Rated 4.2/5 based on reviews from solo travelers.

"Luxurious Hotel. Good fitness area."

Location

4.8/5
97 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping.

Breakfast

4.3/5
49 reviews

"Tasty breakfast."

Service

4.2/5
67 reviews

"Friendly, more-or-less professional service, and so-so reception."

Room

4.0/5
82 reviews

"Good rooms with great views." Rooms are old and lacking maintenance but reasonably clean, with decent furniture. Small bathrooms and poor minibars.

Pool

4.0/5
16 reviews

"Great pool."

Wellness

3.7/5
22 reviews

"Awesome wellness and fitness areas. Sauna is ok."

Value

2.0/5
20 reviews

"Value for money could be better."

Rated 4.1/5 based on reviews from business travelers.

"Friendly atmosphere. Pleasant entrance area."

Location

4.8/5
12 reviews

"Great location."

Breakfast

3.9/5
5 reviews

"Tasty breakfast."

Service

3.7/5
16 reviews

"Fantastic service."

Food

3.5/5
7 reviews

"Delicious food."

Vibe

3.2/5
7 reviews

"Decent vibe. Pleasant entrance area."

Room

2.9/5
14 reviews

"Room is all right."

Comfort

2.9/5
5 reviews

"Comfortable."

WiFi

1.9/5
5 reviews

"Complaints about WiFi."

Value

1.6/5
5 reviews

"Value for money could be better."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.7/5
33 reviews

"Great location."

Breakfast

4.3/5
26 reviews

"Tasty breakfast."

Food

3.9/5
9 reviews

"Delicious food."

Service

3.6/5
26 reviews

"Service is professional and friendly."

Wellness

3.5/5
5 reviews

"Sufficient wellness & sports facilities."

Pool

3.4/5
5 reviews

"Ordinary pool."

Room

3.4/5
35 reviews

"Great views, with average beds, relatively well-sized and tidy enough." Badly reviewed bathrooms and A/C.

Comfort

3.2/5
22 reviews

"Average sized rooms with typical beds, noise and comfort levels." AC needs updating.

WiFi

1.8/5
7 reviews

"Poor, over-priced WiFi."

Value

1.6/5
12 reviews

"Value for money could be better. Relatively high internet cost."

Rated 4.0/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.8/5
24 reviews

"Great location with excellent sightseeing."

Breakfast

4.1/5
15 reviews

"Tasty breakfast."

Food

3.7/5
9 reviews

"Delicious food."

Service

3.5/5
26 reviews

"Friendly service, and reception was okay."

Vibe

3.5/5
14 reviews

"OK vibe and a friendly atmosphere."

Room

3.1/5
20 reviews

"Great beds in okay rooms."

WiFi

1.6/5
6 reviews

"Poor, over-priced WiFi."

Value

1.4/5
13 reviews

"Value for money could be better. Relatively high internet cost."

Rated 4.2/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.9/5
472 reviews

"Well-located, although unfortunately the parking isn't easy." Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Breakfast

4.2/5
173 reviews

"Tasty yet pricey breakfasts."

Service

3.6/5
385 reviews

"Friendly service, especially in the restaurant, and decent reception and housekeeping." Service acceptably professional, but bar staff is not great. Great concierge service. Room service is average. Booking process is sufficient.

Amenities

3.6/5
179 reviews

"Great buildings with nice entrance area and conference rooms." Facilities in need of refurbishment. Elevator in need of updating. Beautiful architecture.

Pool

3.5/5
35 reviews

"Ordinary pool."

Bar

3.3/5
48 reviews

"Alright but spendy bar. Good alcoholic drinks." The bar needs better service.

Room

3.2/5
426 reviews

"Relatively tidy rooms with acceptable TV's, but poor A/C and furniture." Excellent views from decently sized rooms with okay beds. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

2.8/5
158 reviews

"Average sized rooms with typical beds, noise and comfort levels." Small bathrooms and inadequate A/C.

WiFi

2.8/5
58 reviews

"Expensive but decent WiFi. Wifi quality could be improved."

Value

2.1/5
135 reviews

"Value for money could be better. WiFi and breakfast pricey." Food and beverages are pricey.

Rated 4.3/5 based on reviews from couples.

"Friendly atmosphere. Clean hotel facilities."

Location

4.8/5
30 reviews

"Great location with excellent sightseeing."

Breakfast

4.2/5
7 reviews

"Tasty breakfast."

Amenities

3.6/5
9 reviews

"Nice building."

Service

3.6/5
20 reviews

"Friendly service."

Room

3.0/5
26 reviews

"Rooms are alright, but bathrooms are not great."

Value

1.6/5
7 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from families.

"Good meeting & event facilities. Pleasant entrance area."

Location

4.8/5
25 reviews

"Great location with excellent sightseeing."

Breakfast

4.3/5
10 reviews

"Tasty breakfast."

Service

3.5/5
20 reviews

"Friendly service, and reception was okay."

Amenities

3.1/5
7 reviews

"Average hotel building."

Comfort

2.7/5
12 reviews

"Comfortable."

Room

2.4/5
19 reviews

"Room needs to be improved."

Rated 4.0/5 based on reviews from business travelers.

"Fantastic service."

Service

3.5/5
6 reviews

"Service is adequate."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.7/5
37 reviews

"Great location."

Breakfast

4.0/5
30 reviews

"Tasty breakfast."

Service

3.5/5
28 reviews

"Service is welcoming but the reception is subpar."

Amenities

3.5/5
8 reviews

"Nice buildings, and decent amenities."

Room

3.0/5
39 reviews

"Rooms and beds are adequate. Bathroom could be optimized."

Comfort

2.8/5
24 reviews

"Mediocre comfort, room sizes and beds."

WiFi

1.7/5
8 reviews

"Wifi quality could be improved."

Value

1.6/5
15 reviews

"Value for money could be better."

Rated 4.4/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.8/5
18 reviews

"Great location."

Breakfast

4.2/5
9 reviews

"Tasty breakfast."

Service

4.0/5
13 reviews

"Friendly service."

Comfort

3.4/5
9 reviews

"Relatively comfortable, with good beds."

Room

3.4/5
15 reviews

"Great beds in okay rooms."

Value

1.9/5
6 reviews

"Value for money could be better."

Rated 4.3/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.8/5
12 reviews

"Great location."

Breakfast

4.2/5
6 reviews

"Tasty breakfast."

Service

3.7/5
11 reviews

"Fantastic service."

Comfort

2.9/5
10 reviews

"Beds are decent and generally comfortable."

Room

2.9/5
11 reviews

"Average rooms with standard beds."

Rated 4.6/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.8/5
6 reviews

"Great location."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.8/5
534 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

Pool

4.2/5
57 reviews

"Great pool."

Breakfast

4.1/5
408 reviews

"Tasty yet pricey breakfasts."

Service

4.0/5
541 reviews

"Reception friendly and relatively professional, with great restaurant service." Great concierge service. Housekeeping can be a problem. Room service could have been improved. The bar needs better service.

Food

3.8/5
204 reviews

"Great dining experience with an excellent menu, great desserts, and excellent snacks." Food is pricey, and side dishes are average. Pork dishes are not good.

Room

3.5/5
602 reviews

"Great beds and views, but so-so furniture and cleanliness." Small rooms and poorly cleaned bathrooms. Old, inadequately maintained rooms with poor minibars and A/C. Acceptable room size and TV's. Shower can be a problem.

Wellness

3.5/5
107 reviews

"Sufficient wellness & sports facilities. Sauna not so nice." Good fitness area.

WiFi

2.3/5
53 reviews

"Wifi quality could be improved. Relatively high internet cost."

Value

1.6/5
192 reviews

"Value for money could be better." Pricey food, particularly breakfasts, and expensive WiFi.

Rated 4.1/5 based on reviews from couples.

"Great concierge service. Good snacks."

Location

4.8/5
123 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping.

Service

4.1/5
105 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

4.0/5
95 reviews

"Tasty yet pricey breakfasts."

Pool

4.0/5
15 reviews

"Great pool."

Wellness

3.7/5
26 reviews

"Awesome wellness and fitness areas. Sauna is ok."

Room

3.6/5
139 reviews

"Spotless rooms with pleasant views, typical furniture and a decent size." Old rooms could use maintenance, with small bathrooms. Shower can be a problem.

Food

3.6/5
47 reviews

"Great menu and an excellent experience, though the sides are mediocre."

WiFi

1.7/5
5 reviews

"Complaints about WiFi."

Value

1.6/5
29 reviews

"Value for money could be better. High priced breakfast."

Rated 4.3/5 based on reviews from solo travelers.

"Luxurious Hotel. Great shopping."

Location

4.8/5
90 reviews

"Great location. Near downtown with great sightseeing and shopping."

Breakfast

4.3/5
47 reviews

"Tasty breakfast."

Room

4.2/5
77 reviews

"Great rooms, with comfortable beds and lovely views." Furnishings and room sizes are standard. Small bathrooms and poor minibars. Old, poorly maintained, but acceptably clean rooms.

Service

4.1/5
64 reviews

"Friendly, more-or-less professional service, and so-so reception."

Pool

4.0/5
16 reviews

"Great pool."

Wellness

3.7/5
22 reviews

"Awesome wellness and fitness areas. Sauna is ok."

Value

2.0/5
17 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from families.

"Good accessibility by car. Pleasant entrance area."

Location

4.8/5
29 reviews

"Great location."

Breakfast

4.5/5
30 reviews

"Tasty breakfast."

Pool

4.0/5
7 reviews

"Great pool."

Food

3.9/5
9 reviews

"Delicious food."

Service

3.8/5
25 reviews

"Staff are kind and fairly professional, but reception was lacking."

Wellness

3.5/5
12 reviews

"Great wellness & sports facilities."

Room

3.4/5
31 reviews

"Old, reasonably-sized rooms with poor bathrooms."

Value

1.7/5
11 reviews

"Value for money could be better."

Rated 3.8/5 based on reviews from business travelers.

"Delicious food."

Location

4.8/5
7 reviews

"Great location."

Breakfast

3.9/5
5 reviews

"Tasty breakfast."

Service

3.8/5
8 reviews

"Fantastic service."

Room

3.0/5
8 reviews

"Room is all right."

Rated 3.6/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.8/5
13 reviews

"Great location."

Breakfast

4.1/5
10 reviews

"Tasty breakfast."

Service

3.8/5
7 reviews

"Fantastic service."

Comfort

3.0/5
8 reviews

"Comfortable."

Vibe

3.0/5
6 reviews

"Decent vibe. Hotel could use some updating."

Room

2.7/5
11 reviews

"Room is all right."

Value

1.8/5
6 reviews

"Value for money could be better."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.9/5
37 reviews

"Good location, close to public transport."

Breakfast

4.3/5
17 reviews

"Tasty breakfast."

Service

3.9/5
33 reviews

"Professional and warm service and acceptable housekeeping."

Amenities

3.8/5
12 reviews

"Great hotel buildings and entrance area."

Room

3.2/5
37 reviews

"Rooms adequately-sized with alright beds but inadequate bathrooms."

Value

1.9/5
13 reviews

"Value for money could be better."

Rated 4.0/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.6/5
16 reviews

"Great location."

Breakfast

4.3/5
19 reviews

"Tasty breakfast."

Service

3.9/5
17 reviews

"Friendly service."

Room

2.9/5
19 reviews

"Rooms are mediocre with standard beds, however there are complaints about bathrooms."

WiFi

2.2/5
8 reviews

"Poor, over-priced WiFi."

Value

1.9/5
10 reviews

"Value for money could be better. Relatively high internet cost."

Rated 4.2/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.9/5
39 reviews

"Great location."

Breakfast

4.0/5
19 reviews

"Tasty breakfast."

Service

3.9/5
33 reviews

"Service is welcoming but the reception is subpar."

Amenities

3.6/5
8 reviews

"Nice building."

Room

3.0/5
32 reviews

"Rooms adequately-sized with alright beds but inadequate bathrooms."

Comfort

2.9/5
17 reviews

"Mediocre comfort, room sizes and beds."

Value

1.9/5
12 reviews

"Value for money could be better."

Rated 4.4/5 based on reviews from couples.

"Fantastic service. Great location."

Location

4.8/5
9 reviews

"Great location."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.8/5
13 reviews

"Great location."

Breakfast

4.0/5
11 reviews

"Tasty breakfast."

Service

3.8/5
7 reviews

"Fantastic service."

Room

2.9/5
7 reviews

"Room is all right."

Rated 4.3/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.8/5
13 reviews

"Great location."

Breakfast

4.2/5
11 reviews

"Tasty breakfast."

Service

3.8/5
11 reviews

"Fantastic service."

Room

3.2/5
9 reviews

"Room is all right."

Comfort

3.2/5
6 reviews

"Comfortable."

Value

1.6/5
5 reviews

"Value for money could be better."

Rated 3.9/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.8/5
12 reviews

"Great location."

Service

3.6/5
9 reviews

"Friendly service."

Amenities

3.5/5
5 reviews

"Nice building."

Vibe

3.4/5
8 reviews

"Decent vibe. Hotel could use some updating."

Comfort

3.0/5
7 reviews

"Comfortable."

Room

2.9/5
13 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.7/5
22 reviews

"Great location with excellent sightseeing."

Breakfast

4.2/5
11 reviews

"Tasty breakfast."

Food

3.9/5
7 reviews

"Delicious food."

Amenities

3.6/5
7 reviews

"Great amenities."

Service

3.6/5
10 reviews

"Fantastic service."

Vibe

3.4/5
8 reviews

"Decent vibe."

Room

3.2/5
16 reviews

"Room is all right."

Value

1.6/5
7 reviews

"Value for money could be better."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.8/5
9 reviews

"Great location."

Breakfast

4.0/5
6 reviews

"Tasty breakfast."

Service

4.0/5
6 reviews

"Fantastic service."

Room

3.0/5
11 reviews

"Room is all right."

Rated 4.5/5 based on reviews from all travelers.

"Very good city hotel. Close to Museum Island. Fantastic service. Great pool. Great location."

Location

4.8/5
13 reviews

"Great location."

Breakfast

4.3/5
10 reviews

"Tasty breakfast."

Service

3.9/5
13 reviews

"Fantastic service."

Food

3.8/5
5 reviews

"Delicious food."

Room

2.9/5
7 reviews

"Rooms are alright, but bathrooms are not great."