4.3
Very Good

Summary of 1,187 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations."

Location

4.5/5
424 reviews

"Great location, close to the train station. Parking is rare." Great sightseeing, restaurants and shopping nearby. Affordable parking.

Service

4.1/5
352 reviews

"Friendly service in reception, but less friendly in the restaurant." Service acceptably professional, but bar staff is not great.

Room

3.5/5
484 reviews

"Huge rooms with wonderful beds and views, but insufficiently kept up." Bathrooms are large but with substandard cleaning. Old, poorly maintained rooms with substandard A/C and furnishings. Great shower. Standard TV.

Breakfast

3.4/5
202 reviews

"Breakfast is average."

Vibe

3.2/5
143 reviews

"OK vibe and a friendly atmosphere. Hotel is relatively stylish." Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Nice for romantic trips.

Food

3.0/5
172 reviews

"Dining experience was subpar, but the menu and prices are alright." Poor ratings for cleanliness and side dishes in restaurant.

Amenities

2.5/5
154 reviews

"Great entrance area, but outdated facilities. Architecture not so nice." Great hotel grounds and outdoor sports facilities. Awesome terrace.

WiFi

2.4/5
11 reviews

"Wifi quality could be improved."

Cleanliness

1.7/5
118 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 4.2/5 based on reviews from couples.

"Pleasant entrance area. Train station is close."

Location

4.5/5
162 reviews

"Great location, close to the train station. Parking is rare." Convenient car access and well-priced parking. Good restaurants & bars in the area.

Service

4.0/5
121 reviews

"Service professional and friendly except at the restaurant."

Room

3.6/5
157 reviews

"Amply-sized rooms with excellent beds and superb views." Badly maintained and cleaned rooms with poor furnishings. Older and poorly cleaned rooms with inadequate A/C. Great shower.

Breakfast

3.4/5
71 reviews

"Breakfast is average."

Vibe

3.2/5
45 reviews

"OK vibe and a friendly atmosphere. Hotel is relatively stylish." Hotel could use some updating.

Food

3.2/5
61 reviews

"Substandard dining experience and unpopular side dishes." Acceptable menu with average desserts.

Amenities

2.7/5
46 reviews

"Beautiful grounds but poor buildings, with so-so amenities." Architecture not so nice.

Cleanliness

1.9/5
31 reviews

"Bathrooms and rooms are untidy."

Rated 4.3/5 based on reviews from families.

"Great reception."

Location

4.5/5
36 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.3/5
35 reviews

"Fantastic service."

Breakfast

3.2/5
14 reviews

"Breakfast is average."

Room

3.1/5
51 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms." Amply-sized rooms with excellent beds and superb views. Rooms are lacking in maintenance, with subpar A/C and furnishing.

Vibe

2.9/5
17 reviews

"OK vibe and a friendly atmosphere. Hotel is relatively stylish." Hotel could use some updating.

Food

2.9/5
19 reviews

"Food is all right."

Amenities

2.4/5
22 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.5/5
19 reviews

"Rooms could be cleaner."

Rated 4.1/5 based on reviews from solo travelers.

"Spacious rooms. Friendly atmosphere."

Location

4.6/5
22 reviews

"Great location."

Service

4.2/5
22 reviews

"Friendly service."

Comfort

3.9/5
16 reviews

"Large, comfortable rooms."

Breakfast

3.5/5
16 reviews

"Breakfast is average."

Room

3.3/5
25 reviews

"Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard."

Food

2.8/5
10 reviews

"Food is all right."

Vibe

2.7/5
12 reviews

"OK vibe and a friendly atmosphere."

Amenities

2.5/5
13 reviews

"Hotel buildings are substandard but amenities are OK."

Cleanliness

1.8/5
5 reviews

"Rooms could be cleaner."

Rated 4.5/5 based on reviews from business travelers.

"Location is great. Great service."

Location

4.3/5
17 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.2/5
10 reviews

"Friendly service."

Room

3.2/5
16 reviews

"Decent rooms with great views. Bathrooms and rooms are untidy."

Amenities

2.4/5
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.4/5
6 reviews

"Bathrooms and rooms are untidy."

Rated 4.2/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations."

Location

4.5/5
415 reviews

"Great location, close to the train station. Parking is rare." Great sightseeing, restaurants and shopping nearby. Convenient car access and well-priced parking.

Service

4.1/5
344 reviews

"Friendly service in reception, but less friendly in the restaurant." Service acceptably professional, but bar staff is not great.

Room

3.5/5
466 reviews

"Average, somewhat old looking rooms with standard TV's and poor A/C." Amply-sized rooms with excellent beds and superb views. Guests complain about cleanliness, maintenance, and furnishing. Bathrooms are large but with substandard cleaning. Great shower.

Breakfast

3.4/5
193 reviews

"Breakfast is average."

Vibe

3.2/5
137 reviews

"OK vibe and a friendly atmosphere. Hotel is relatively stylish." Hotel could use some updating. Pleasant entrance area. Luxurious Hotel.

Food

3.0/5
167 reviews

"Dining experience was subpar, but the menu and prices are alright." Poor ratings for cleanliness and side dishes in restaurant.

Amenities

2.5/5
150 reviews

"Great entrance area, but outdated facilities. Architecture not so nice." Great hotel grounds and outdoor sports facilities. Awesome terrace.

WiFi

1.9/5
10 reviews

"Wifi quality could be improved."

Cleanliness

1.7/5
112 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 4.2/5 based on reviews from couples.

"Pleasant entrance area. Good accessibility by car."

Location

4.5/5
158 reviews

"Great location, close to the train station. Parking is rare." Convenient car access and well-priced parking. Good restaurants & bars in the area.

Service

3.9/5
119 reviews

"Service professional and friendly except at the restaurant."

Room

3.6/5
153 reviews

"Amply-sized rooms with excellent beds and superb views." Badly maintained and cleaned rooms with poor furnishings. Older and poorly cleaned rooms with inadequate A/C. Great shower.

Breakfast

3.4/5
68 reviews

"Breakfast is average."

Food

3.2/5
59 reviews

"Substandard dining experience and unpopular side dishes." Acceptable menu with average desserts.

Amenities

2.7/5
46 reviews

"Beautiful grounds but poor buildings, with so-so amenities." Architecture not so nice.

Cleanliness

1.9/5
29 reviews

"Bathrooms and rooms are untidy."

Rated 4.1/5 based on reviews from families.

"Terrific location. Great service."

Location

4.5/5
36 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.2/5
34 reviews

"Fantastic service."

Breakfast

3.2/5
14 reviews

"Breakfast is average."

Room

3.1/5
50 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms." Rooms are lacking in maintenance, with subpar A/C and furnishing. Amply-sized rooms with excellent beds and superb views.

Vibe

2.9/5
17 reviews

"OK vibe and a friendly atmosphere. Hotel is relatively stylish." Hotel could use some updating.

Food

2.9/5
19 reviews

"Food is all right."

Amenities

2.4/5
21 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.5/5
19 reviews

"Rooms could be cleaner."

Rated 4.1/5 based on reviews from solo travelers.

"Spacious rooms. Friendly atmosphere."

Location

4.6/5
21 reviews

"Great location."

Service

4.2/5
22 reviews

"Friendly service."

Comfort

3.8/5
15 reviews

"Large, comfortable rooms."

Breakfast

3.5/5
16 reviews

"Breakfast is average."

Room

3.3/5
24 reviews

"Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard."

Food

2.8/5
10 reviews

"Food is all right."

Vibe

2.7/5
10 reviews

"OK vibe and a friendly atmosphere."

Amenities

2.5/5
13 reviews

"Hotel buildings are substandard but amenities are OK."

Cleanliness

1.8/5
5 reviews

"Rooms could be cleaner."

Rated 4.5/5 based on reviews from business travelers.

"Great location."

Location

4.3/5
17 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.2/5
10 reviews

"Friendly service."

Room

3.2/5
15 reviews

"Rooms are alright, with great views, but poorly rated bathrooms."

Amenities

2.4/5
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.4/5
5 reviews

"Could use a good cleaning."