4.1
Very Good

Summary of 1,812 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.1/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations. Fantastic service."

Location

4.5/5
665 reviews

"Great location. Accessible by car, but parking is a hassle." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Affordable parking.

Service

4.0/5
522 reviews

"Warm service and reception, but bar service lacking." Problems with management professionalism. Decent housekeeping, but poor restaurant service. Room service could have been improved.

Room

3.6/5
761 reviews

"Amply-sized rooms with excellent beds and superb views." Bathrooms are large but with substandard cleaning. Complaints about age, cleanliness, and furnishing of the rooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower was ok. Standard TV.

Breakfast

3.2/5
365 reviews

"Breakfast is average."

Vibe

2.9/5
244 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel could be more stylish. Luxurious Hotel. Entrance area is not particularly attractive. Nice for romantic trips.

WiFi

2.8/5
28 reviews

"Regular internet service. Wifi quality could be improved."

Bar

2.5/5
87 reviews

"Standard bar. The bar needs better service." Alcoholic drinks are not the best.

Amenities

2.5/5
215 reviews

"Facilities are old, but the terrace is lovely." Great hotel grounds and outdoor sports facilities. Architecture not so nice. Poorly reviewed entrance area and poor handicap accessibility.

Food

2.3/5
270 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Pricey food and unpopular desserts. Untasty pork dishes and an insufficiently clean dining area. Beef dishes & steaks are all right.

Cleanliness

2.0/5
186 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 4.0/5 based on reviews from couples.

"Luxurious Hotel. Train station is close."

Location

4.6/5
102 reviews

"Great location. Parking is rare. Affordable parking."

Service

3.7/5
52 reviews

"Friendly service with good reception, but some complaints about professionalism."

Room

3.6/5
83 reviews

"Amply-sized rooms with excellent beds and superb views." Inadequately cleaned and maintained rooms and bathrooms. Outdated room and furniture, and problems with the A/C. Great shower.

Breakfast

3.3/5
44 reviews

"Breakfast is average."

Vibe

2.6/5
31 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel could be more stylish.

Amenities

2.6/5
33 reviews

"Hotel buildings are substandard but amenities are OK." Great hotel grounds and outdoor sports facilities. Architecture not so nice.

Bar

2.4/5
17 reviews

"Bar could improve."

Cleanliness

2.0/5
21 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Food

2.0/5
39 reviews

"Bad overall dining experience with a bad menu. Bad desserts & fruits."

Rated 3.9/5 based on reviews from families.

"Awesome terrace. Wonderful sightseeing."

Location

4.6/5
25 reviews

"Great location."

Service

4.0/5
20 reviews

"Friendly service."

Breakfast

3.3/5
8 reviews

"Breakfast is average."

Room

3.1/5
32 reviews

"Standard, large rooms with superb beds but substandard bathrooms." Poorly maintained and cleaned rooms, with substandard furnishing and A/C.

Vibe

2.5/5
12 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Amenities

2.5/5
18 reviews

"Hotel buildings could use some improvement."

Food

2.2/5
11 reviews

"Food could be better."

Cleanliness

1.8/5
15 reviews

"Rooms could be cleaner."

Rated 4.2/5 based on reviews from solo travelers.

"Terrific location. Great service."

Location

4.7/5
13 reviews

"Great location."

Service

4.0/5
9 reviews

"Friendly service."

Comfort

3.6/5
9 reviews

"Large, comfortable rooms."

Breakfast

3.5/5
8 reviews

"Breakfast is average."

Room

3.2/5
15 reviews

"Spacious, standard rooms with poor bathrooms."

Vibe

2.5/5
6 reviews

"Decent vibe."

Amenities

2.5/5
8 reviews

"Hotel buildings are substandard but amenities are OK."

Food

2.2/5
6 reviews

"Food could be better."

Rated 4.2/5 based on reviews from business travelers.

"Great location. Friendly service."

Location

4.4/5
12 reviews

"Great location."

Service

4.0/5
6 reviews

"Friendly service."

Room

3.2/5
10 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations. Fantastic service."

Location

4.3/5
7 reviews

"Great location."

Service

4.0/5
6 reviews

"Friendly service."

Food

1.9/5
7 reviews

"Food could be better."

Rated 4.0/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations. Fantastic service."

Location

4.5/5
8 reviews

"Great location."

Comfort

4.0/5
5 reviews

"Very comfortable."

Breakfast

3.4/5
8 reviews

"Breakfast is average."

Room

3.2/5
10 reviews

"Rooms are alright, but bathrooms are not great."

Vibe

2.4/5
5 reviews

"Vibe is not too good."

Cleanliness

1.9/5
6 reviews

"Could use a good cleaning."

Rated 4.0/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations. Fantastic service."

Location

4.5/5
636 reviews

"Great location. Accessible by car, but parking is a hassle." Great sightseeing, restaurants and shopping nearby. Close to public transport and the train. Affordable parking.

Service

4.0/5
507 reviews

"Warm service and reception, but bar service lacking." Problems with management professionalism. Decent housekeeping, but poor restaurant service. Room service could have been improved.

Room

3.6/5
729 reviews

"Amply-sized rooms with excellent beds and superb views." Bathrooms are large but with substandard cleaning. Complaints about age, cleanliness, and furnishing of the rooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower was ok. Standard TV.

Breakfast

3.2/5
345 reviews

"Breakfast is average."

Vibe

2.9/5
230 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel could be more stylish. Luxurious Hotel. Entrance area is not particularly attractive.

WiFi

2.6/5
27 reviews

"Regular internet service. Wifi quality could be improved."

Bar

2.5/5
87 reviews

"Standard bar. The bar needs better service." Alcoholic drinks are not the best.

Amenities

2.4/5
205 reviews

"Facilities are old, but the terrace is lovely." Great hotel grounds and outdoor sports facilities. Architecture not so nice. Poorly reviewed entrance area and poor handicap accessibility.

Food

2.3/5
252 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Pricey food and unpopular desserts. Untasty pork dishes and an insufficiently clean dining area. Beef dishes & steaks are all right.

Cleanliness

2.1/5
176 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 4.0/5 based on reviews from couples.

"Luxurious Hotel."

Location

4.7/5
97 reviews

"Great location. Parking is rare. Affordable parking."

Room

3.7/5
78 reviews

"Amply-sized rooms with excellent beds and superb views." Inadequately cleaned and maintained rooms and bathrooms. Outdated room and furniture, and problems with the A/C. Great shower.

Service

3.7/5
50 reviews

"Friendly service with good reception, but some complaints about professionalism."

Breakfast

3.2/5
41 reviews

"Breakfast is average."

Vibe

2.6/5
30 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel could be more stylish.

Amenities

2.6/5
33 reviews

"Hotel buildings are substandard but amenities are OK." Great hotel grounds and outdoor sports facilities. Architecture not so nice.

Bar

2.4/5
17 reviews

"Bar could improve."

Food

2.1/5
36 reviews

"Bad overall dining experience with a bad menu. Bad desserts & fruits."

Cleanliness

2.0/5
19 reviews

"Rooms could be cleaner."

Rated 3.8/5 based on reviews from families.

"Awesome terrace. Wonderful sightseeing."

Location

4.6/5
25 reviews

"Great location."

Service

4.0/5
20 reviews

"Friendly service."

Breakfast

3.3/5
8 reviews

"Breakfast is average."

Room

3.1/5
32 reviews

"Standard, large rooms with superb beds but substandard bathrooms." Poorly maintained and cleaned rooms, with substandard furnishing and A/C.

Vibe

2.5/5
12 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Amenities

2.5/5
18 reviews

"Hotel buildings could use some improvement."

Food

2.2/5
11 reviews

"Food could be better."

Cleanliness

1.8/5
15 reviews

"Rooms could be cleaner."

Rated 4.2/5 based on reviews from solo travelers.

"Friendly atmosphere."

Location

4.6/5
12 reviews

"Great location."

Service

4.0/5
9 reviews

"Friendly service."

Comfort

3.5/5
8 reviews

"Large, comfortable rooms."

Breakfast

3.5/5
8 reviews

"Breakfast is average."

Room

3.2/5
14 reviews

"Spacious, standard rooms with poor bathrooms."

Amenities

2.5/5
8 reviews

"Hotel buildings are substandard but amenities are OK."

Food

2.2/5
6 reviews

"Food could be better."

Rated 4.3/5 based on reviews from business travelers.

"Great location. Friendly service."

Location

4.4/5
12 reviews

"Great location."

Service

4.0/5
6 reviews

"Friendly service."

Room

3.4/5
9 reviews

"Room is all right."