4.2
Very Good

Summary of 1,014 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.2/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to restaurants and bars with nearby parking areas."

Location

4.5/5
369 reviews

"Great location. Parking is rare." Great sightseeing, restaurants and shopping nearby. Affordable parking.

Service

4.1/5
303 reviews

"Friendly service in reception, but less friendly in the restaurant." Service acceptably professional, but bar staff is not great. Room service is perfect.

Room

3.5/5
412 reviews

"Amply-sized rooms with excellent beds and superb views." Bathrooms are large but with substandard cleaning. Older and poorly cleaned rooms with inadequate A/C. Poorly-maintained rooms with subpar furniture and TVs. Great shower.

Breakfast

3.4/5
171 reviews

"Breakfast is average."

Vibe

3.0/5
122 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish. Luxurious Hotel. Nice for romantic trips.

Food

2.8/5
153 reviews

"Poor dining experience, largely due to dirty a dining area and poor sides." Restaurant menu is fine but pricey, and desserts and fruits are so-so.

Amenities

2.5/5
137 reviews

"Amenities and facilities adequate but in need of updating." Architecture not so nice. Great hotel grounds and outdoor sports facilities. Awesome terrace.

WiFi

2.1/5
9 reviews

"Wifi quality could be improved."

Cleanliness

1.6/5
105 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 4.2/5 based on reviews from couples.

"Wonderful sightseeing. Affordable parking."

Location

4.5/5
160 reviews

"Great location, close to the train station. Parking is rare." Affordable parking. Good restaurants & bars in the area.

Service

3.9/5
120 reviews

"Friendly service and great reception." Unprofessional, low rated restaurant service.

Room

3.7/5
155 reviews

"Amply-sized rooms with excellent beds and superb views." Badly maintained and cleaned rooms with poor furnishings. Older and poorly cleaned rooms with inadequate A/C. Great shower.

Breakfast

3.4/5
70 reviews

"Breakfast is average."

Food

2.9/5
61 reviews

"Substandard dining experience and unpopular side dishes." Acceptable menu with average desserts.

Vibe

2.8/5
44 reviews

"OK vibe and a friendly atmosphere. Hotel could be more stylish." Hotel could use some updating.

Amenities

2.5/5
46 reviews

"Beautiful grounds but poor buildings, with so-so amenities." Architecture not so nice.

Cleanliness

1.8/5
31 reviews

"Bathrooms and rooms are untidy."

Rated 4.3/5 based on reviews from families.

"Terrific location. Great service."

Location

4.5/5
35 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.2/5
33 reviews

"Friendly service."

Breakfast

3.4/5
14 reviews

"Breakfast is average."

Room

3.1/5
51 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms." Amply-sized rooms with excellent beds and superb views. Rooms are lacking in maintenance, with subpar A/C and furnishing.

Vibe

2.6/5
17 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish.

Food

2.6/5
19 reviews

"Food is all right."

Amenities

2.5/5
22 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.4/5
19 reviews

"Rooms could be cleaner."

Rated 4.1/5 based on reviews from solo travelers.

"Friendly atmosphere. Spacious rooms."

Location

4.5/5
22 reviews

"Great location."

Service

4.2/5
22 reviews

"Friendly service."

Comfort

3.8/5
16 reviews

"Large, comfortable rooms."

Breakfast

3.5/5
16 reviews

"Tasty breakfast."

Room

3.3/5
25 reviews

"Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard."

Amenities

2.6/5
13 reviews

"Hotel buildings are substandard but amenities are OK."

Food

2.5/5
10 reviews

"Food is all right."

Vibe

2.5/5
12 reviews

"Atmosphere is friendly but the vibe is low."

Cleanliness

1.6/5
5 reviews

"Rooms could be cleaner."

Rated 4.5/5 based on reviews from business travelers.

"Great location."

Location

4.4/5
16 reviews

"Great location."

Service

4.2/5
10 reviews

"Friendly service."

Room

3.2/5
16 reviews

"Decent rooms with great views. Bathrooms and rooms are untidy."

Amenities

2.4/5
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.4/5
6 reviews

"Bathrooms and rooms are untidy."

Rated 4.2/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to restaurants and bars with nearby parking areas."

Location

4.5/5
361 reviews

"Great location. Parking is rare." Great sightseeing, restaurants and shopping nearby. Convenient car access and well-priced parking.

Service

4.1/5
297 reviews

"Friendly service in reception, but less friendly in the restaurant." Service acceptably professional, but bar staff is not great. Room service is perfect.

Room

3.5/5
396 reviews

"Amply-sized rooms with excellent beds and superb views." Bathrooms are large but with substandard cleaning. Older and poorly cleaned rooms with inadequate A/C. Poorly-maintained rooms with subpar furniture and TVs. Great shower.

Breakfast

3.4/5
164 reviews

"Breakfast is average."

Vibe

3.0/5
117 reviews

"OK vibe and a friendly atmosphere. Hotel is relatively stylish." Hotel could use some updating. Luxurious Hotel.

Food

2.7/5
148 reviews

"Poor dining experience, largely due to dirty a dining area and poor sides." Restaurant menu is fine but pricey, and desserts and fruits are so-so.

Amenities

2.5/5
133 reviews

"Facilities are old, but the terrace is lovely." Architecture not so nice. Great hotel grounds and outdoor sports facilities.

WiFi

2.1/5
9 reviews

"Wifi quality could be improved."

Cleanliness

1.6/5
100 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 4.2/5 based on reviews from couples.

"Good accessibility by car. Affordable parking."

Location

4.5/5
156 reviews

"Great location, close to the train station. Parking is rare." Affordable parking. Good restaurants & bars in the area.

Service

3.9/5
118 reviews

"Friendly service and great reception." Unprofessional, low rated restaurant service.

Room

3.7/5
151 reviews

"Amply-sized rooms with excellent beds and superb views." Badly maintained and cleaned rooms with poor furnishings. Older and poorly cleaned rooms with inadequate A/C. Great shower.

Breakfast

3.4/5
67 reviews

"Breakfast is average."

Food

2.9/5
59 reviews

"Substandard dining experience and unpopular side dishes." Acceptable menu with average desserts.

Vibe

2.8/5
42 reviews

"OK vibe and a friendly atmosphere. Hotel could be more stylish." Hotel could use some updating.

Amenities

2.5/5
46 reviews

"Beautiful grounds but poor buildings, with so-so amenities." Architecture not so nice.

Cleanliness

1.8/5
29 reviews

"Bathrooms and rooms are untidy."

Rated 4.1/5 based on reviews from families.

"Terrific location. Great service."

Location

4.5/5
35 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.2/5
32 reviews

"Friendly service."

Breakfast

3.4/5
14 reviews

"Breakfast is average."

Room

3.1/5
50 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms." Rooms are lacking in maintenance, with subpar A/C and furnishing. Amply-sized rooms with excellent beds and superb views.

Vibe

2.6/5
17 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish.

Food

2.6/5
19 reviews

"Food is all right."

Amenities

2.4/5
21 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.4/5
19 reviews

"Rooms could be cleaner."

Rated 4.2/5 based on reviews from solo travelers.

"Friendly atmosphere. Spacious rooms."

Location

4.5/5
21 reviews

"Great location."

Service

4.2/5
22 reviews

"Friendly service."

Comfort

3.8/5
15 reviews

"Large, comfortable rooms."

Breakfast

3.5/5
16 reviews

"Tasty breakfast."

Room

3.3/5
24 reviews

"Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard."

Amenities

2.6/5
13 reviews

"Hotel buildings are substandard but amenities are OK."

Food

2.5/5
10 reviews

"Food is all right."

Vibe

2.5/5
10 reviews

"Atmosphere is friendly but the vibe is low."

Cleanliness

1.6/5
5 reviews

"Rooms could be cleaner."

Rated 4.5/5 based on reviews from business travelers.

"Great location. Friendly service."

Location

4.4/5
16 reviews

"Great location."

Service

4.2/5
10 reviews

"Friendly service."

Room

3.2/5
15 reviews

"Rooms are alright, with great views, but poorly rated bathrooms."

Amenities

2.4/5
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.4/5
5 reviews

"Could use a good cleaning."