4.1
Very Good

Summary of 1,847 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 4.1/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations."

Location

4.5/5
708 reviews

"Good location, close to public transport." Accessible by car, but parking is a hassle. Great sightseeing, restaurants and shopping nearby. Affordable parking.

Service

4.1/5
572 reviews

"Service is generally friendly, although bar service is poor." Unprofessional, low rated restaurant service. Management is alright, but housekeeping is not great. Room service could have been improved.

Room

3.5/5
807 reviews

"Big rooms with okay TV's and minibars." Outdated, rooms with poor cleanliness and maintenance. Excellent beds and great views. Bathrooms are large but with substandard cleaning. Complaints about furnishing, kitchenettes, and A/C. Shower was ok.

Breakfast

3.2/5
364 reviews

"Decent and moderately priced breakfast."

Bar

2.8/5
87 reviews

"Standard bar. Alcoholic drinks are not the best." The bar needs better service.

Food

2.5/5
286 reviews

"Dining is not great with untidy dining area and poor menu." Low rated side dishes and snacks. Desserts & fruits are ok. Pricey food with poorly reviewed pork dishes.

Vibe

2.4/5
249 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Luxurious Hotel. Entrance area is not particularly attractive. Nice for romantic trips.

Amenities

2.2/5
237 reviews

"Outdated facilities, not accessible for those with handicaps." Architecture not so nice. Terrace is nice but entrance area is not so wonderful. Good outdoor sports facilities.

Cleanliness

1.9/5
200 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

WiFi

1.9/5
21 reviews

"Wifi quality could be improved."

Rated 4.1/5 based on reviews from couples.

"Wonderful sightseeing. Affordable parking."

Location

4.5/5
155 reviews

"Great location. Accessible by car, but parking is a hassle." Great sightseeing and close to the station. Affordable parking.

Service

3.9/5
106 reviews

"Friendly service and great reception." Unprofessional, low rated restaurant service.

Room

3.7/5
142 reviews

"Amply-sized rooms with excellent beds and superb views." Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Outdated, rooms with poor cleanliness and maintenance. Shower was ok.

Breakfast

3.5/5
69 reviews

"Tasty breakfast."

Bar

3.0/5
21 reviews

"Standard bar."

Food

2.8/5
54 reviews

"Poor dining with a standard menu."

Vibe

2.4/5
41 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish.

Amenities

2.4/5
44 reviews

"Beautiful grounds but poorly reviewed buildings." Architecture not so nice.

Cleanliness

1.9/5
29 reviews

"Bathrooms and rooms are untidy."

Rated 4.1/5 based on reviews from families.

"Terrific location. Great service."

Location

4.5/5
36 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.2/5
30 reviews

"Friendly service."

Breakfast

3.4/5
12 reviews

"Breakfast is average."

Room

3.1/5
48 reviews

"A/C is deficient and the rooms need more maintenance, but overall okay." Poorly cleaned rooms and unsightly furniture. Amply-sized rooms with excellent beds and superb views.

Food

2.6/5
16 reviews

"Food is all right."

Amenities

2.2/5
21 reviews

"Hotel buildings could use some improvement."

Vibe

2.0/5
15 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Cleanliness

1.7/5
18 reviews

"Rooms could be cleaner."

Rated 4.1/5 based on reviews from solo travelers.

"Spacious rooms."

Location

4.5/5
22 reviews

"Great location."

Service

4.3/5
21 reviews

"Friendly service."

Comfort

3.9/5
16 reviews

"Large, comfortable rooms."

Value

3.6/5
7 reviews

"Best value for money."

Breakfast

3.4/5
16 reviews

"Breakfast is average."

Room

3.4/5
25 reviews

"Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard."

Bar

2.9/5
5 reviews

"Standard bar."

Amenities

2.4/5
13 reviews

"Hotel buildings could use some improvement."

Food

2.3/5
11 reviews

"Food could be better."

Vibe

2.0/5
12 reviews

"Atmosphere not particularly friendly, giving poor vibes."

Cleanliness

1.8/5
5 reviews

"Rooms could be cleaner."

Rated 4.2/5 based on reviews from business travelers.

"Location is great. Great service."

Location

4.3/5
18 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.2/5
9 reviews

"Friendly service."

Room

3.4/5
18 reviews

"Decent rooms with great views. Bathrooms and rooms are untidy."

Breakfast

3.4/5
5 reviews

"Breakfast is average."

Amenities

2.2/5
6 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.7/5
8 reviews

"Bathrooms and rooms are untidy."

Rated 4.0/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations."

Location

4.4/5
6 reviews

"Great location."

Food

2.2/5
5 reviews

"Food could be better."

Vibe

1.9/5
5 reviews

"Vibe is not too good."

Rated 4.0/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations."

Location

4.5/5
8 reviews

"Great location."

Comfort

4.0/5
5 reviews

"Very comfortable."

Breakfast

3.4/5
8 reviews

"Breakfast is average."

Room

3.2/5
10 reviews

"Rooms are alright, but bathrooms are not great."

Vibe

2.0/5
5 reviews

"Vibe is not too good."

Cleanliness

1.8/5
6 reviews

"Could use a good cleaning."

Rated 4.0/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations."

Location

4.5/5
683 reviews

"Good location, close to public transport. Parking is rare." Great sightseeing, restaurants and shopping nearby. Affordable parking.

Service

4.1/5
557 reviews

"Service is generally friendly, although bar service is poor." Unprofessional, low rated restaurant service. Management is alright, but housekeeping is not great. Room service could have been improved.

Room

3.5/5
774 reviews

"Big rooms with okay TV's and minibars." Outdated, rooms with poor cleanliness and maintenance. Excellent beds and great views. Bathrooms are large but with substandard cleaning. Complaints about furnishing, kitchenettes, and A/C. Shower was ok.

Breakfast

3.2/5
344 reviews

"Decent and moderately priced breakfast."

Bar

2.8/5
87 reviews

"Standard bar. Alcoholic drinks are not the best." The bar needs better service.

Food

2.5/5
272 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Pricey food but great desserts. Untasty pork dishes and an insufficiently clean dining area.

Vibe

2.4/5
235 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish. Luxurious Hotel. Entrance area is not particularly attractive.

Amenities

2.1/5
224 reviews

"Outdated facilities, not accessible for those with handicaps." Architecture not so nice. Terrace is nice but entrance area is not so wonderful. Good outdoor sports facilities.

Cleanliness

1.9/5
189 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

WiFi

1.6/5
20 reviews

"Wifi quality could be improved."

Rated 4.1/5 based on reviews from couples.

"Wonderful sightseeing. Affordable parking."

Location

4.5/5
150 reviews

"Great location with excellent sightseeing. Parking is rare." Affordable parking. Train station is close.

Service

3.9/5
104 reviews

"Friendly service and great reception." Unprofessional, low rated restaurant service.

Room

3.8/5
137 reviews

"Amply-sized rooms with excellent beds and superb views." Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Outdated, rooms with poor cleanliness and maintenance. Shower was ok.

Breakfast

3.5/5
66 reviews

"Breakfast is average."

Bar

3.0/5
21 reviews

"Standard bar."

Food

2.8/5
52 reviews

"Poor dining with a standard menu."

Vibe

2.4/5
39 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish.

Amenities

2.4/5
44 reviews

"Beautiful grounds but poorly reviewed buildings." Architecture not so nice.

Cleanliness

1.9/5
27 reviews

"Bathrooms and rooms are untidy."

Rated 4.0/5 based on reviews from families.

"Terrific location. Great service."

Location

4.5/5
36 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.2/5
29 reviews

"Friendly service."

Breakfast

3.4/5
12 reviews

"Breakfast is average."

Room

3.0/5
47 reviews

"A/C is deficient and the rooms need more maintenance, but overall okay." Poorly cleaned rooms and unsightly furniture. Amply-sized rooms with excellent beds and superb views.

Food

2.6/5
16 reviews

"Food is all right."

Amenities

2.2/5
20 reviews

"Hotel buildings could use some improvement."

Vibe

2.0/5
15 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Cleanliness

1.7/5
18 reviews

"Rooms could be cleaner."

Rated 4.1/5 based on reviews from solo travelers.

"Friendly atmosphere. Spacious rooms."

Location

4.5/5
21 reviews

"Great location."

Service

4.3/5
21 reviews

"Friendly service."

Comfort

3.9/5
15 reviews

"Large, comfortable rooms."

Value

3.6/5
7 reviews

"Best value for money."

Breakfast

3.4/5
16 reviews

"Breakfast is average."

Room

3.4/5
24 reviews

"Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard."

Bar

2.9/5
5 reviews

"Standard bar."

Amenities

2.4/5
13 reviews

"Hotel buildings could use some improvement."

Food

2.3/5
11 reviews

"Food could be better."

Vibe

2.0/5
10 reviews

"Atmosphere not particularly friendly, giving poor vibes."

Cleanliness

1.8/5
5 reviews

"Rooms could be cleaner."

Rated 4.2/5 based on reviews from business travelers.

"Location is great. Great service."

Location

4.3/5
18 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.2/5
9 reviews

"Friendly service."

Room

3.4/5
17 reviews

"Excellent views but rooms are poorly cleaned and bathrooms are not up to standard."

Breakfast

3.4/5
5 reviews

"Breakfast is average."

Amenities

2.2/5
6 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.7/5
7 reviews

"Rooms could be cleaner."