4.1
Very Good

Summary of 1,860 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.1/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations. Fantastic service."

Location

4.5/5
699 reviews

"Great location, close to the train station. Parking is rare." Great sightseeing, restaurants and shopping nearby. Affordable parking.

Service

3.9/5
546 reviews

"Warm service and reception, but bar service lacking." Problems with management professionalism. Decent housekeeping, but poor restaurant service. Room service could have been improved.

Room

3.6/5
794 reviews

"Big rooms with impressive views, good TV's and cozy beds." Outdated, rooms with poor cleanliness and maintenance. Bathrooms are large but with substandard cleaning. Complaints about furnishing, kitchenettes, and A/C. Shower was ok. Acceptable minibar.

Breakfast

3.2/5
378 reviews

"Decent and moderately priced breakfast."

Vibe

2.8/5
248 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel could be more stylish. Luxurious Hotel. Entrance area is ok. Nice for romantic trips.

Bar

2.8/5
87 reviews

"Standard bar. The bar needs better service." Alcoholic drinks are not the best.

WiFi

2.7/5
28 reviews

"Regular internet service. Wifi quality could be improved."

Food

2.4/5
275 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Pricey food but great desserts. Untasty pork dishes and an insufficiently clean dining area. Beef dishes & steaks are all right.

Amenities

2.4/5
225 reviews

"Outdated facilities, not accessible for those with handicaps." Architecture not so nice. Nice hotel grounds and entrance area is alright. Awesome terrace. Good outdoor sports facilities.

Cleanliness

1.9/5
196 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 4.0/5 based on reviews from couples.

"Train station is close. Luxurious Hotel."

Location

4.5/5
130 reviews

"Great location, close to the train station. Parking is rare." Affordable parking.

Room

3.8/5
111 reviews

"Amply-sized rooms with excellent beds and superb views." Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Outdated, rooms with poor cleanliness and maintenance. Great shower.

Service

3.5/5
77 reviews

"Friendly service with good reception, but some complaints about professionalism."

Breakfast

3.1/5
57 reviews

"Breakfast is average."

Bar

2.8/5
18 reviews

"Standard bar."

Vibe

2.6/5
36 reviews

"Decent vibe. Hotel could use some updating." Relatively friendly Atmosphere. Hotel could be more stylish.

Amenities

2.6/5
38 reviews

"Hotel buildings are substandard but amenities are OK." Great hotel grounds and outdoor sports facilities. Architecture not so nice.

Food

2.2/5
43 reviews

"Bad overall dining experience with a bad menu."

Cleanliness

1.9/5
27 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 4.0/5 based on reviews from families.

"Awesome terrace. Wonderful sightseeing."

Location

4.6/5
31 reviews

"Great location."

Service

4.0/5
23 reviews

"Friendly service."

Room

3.4/5
40 reviews

"Standard, large rooms with superb beds but substandard bathrooms." Poorly maintained and cleaned rooms, with substandard furnishing and A/C.

Breakfast

3.2/5
11 reviews

"Breakfast is average."

Vibe

2.4/5
15 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Amenities

2.4/5
20 reviews

"Hotel buildings could use some improvement."

Food

2.3/5
13 reviews

"Food could be better."

Cleanliness

1.5/5
16 reviews

"Rooms could be cleaner."

Rated 4.2/5 based on reviews from solo travelers.

"Friendly atmosphere. Friendly service."

Location

4.6/5
14 reviews

"Great location."

Service

4.1/5
11 reviews

"Friendly service."

Comfort

4.0/5
11 reviews

"Large, comfortable rooms."

Room

3.5/5
18 reviews

"Spacious, standard rooms with poor bathrooms."

Breakfast

3.4/5
10 reviews

"Breakfast is average."

Amenities

2.5/5
9 reviews

"Hotel buildings could use some improvement."

Vibe

2.5/5
7 reviews

"Vibe is not too good."

Food

2.1/5
7 reviews

"Food could be better."

Rated 4.0/5 based on reviews from business travelers.

"Location is great. Good service."

Location

4.4/5
13 reviews

"Great location."

Service

3.9/5
5 reviews

"Fantastic service."

Room

2.8/5
13 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms."

Amenities

2.1/5
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.4/5
7 reviews

"Rooms could be cleaner."

Rated 4.0/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations. Fantastic service."

Location

4.5/5
7 reviews

"Great location."

Service

3.9/5
5 reviews

"Fantastic service."

Vibe

2.2/5
5 reviews

"Vibe is not too good."

Food

2.0/5
6 reviews

"Food could be better."

Rated 4.0/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations. Fantastic service."

Location

4.5/5
8 reviews

"Great location."

Comfort

4.0/5
5 reviews

"Very comfortable."

Breakfast

3.4/5
8 reviews

"Breakfast is average."

Room

3.2/5
10 reviews

"Rooms are alright, but bathrooms are not great."

Vibe

2.4/5
5 reviews

"Vibe is not too good."

Cleanliness

1.8/5
6 reviews

"Could use a good cleaning."

Rated 4.0/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations. Fantastic service."

Location

4.5/5
671 reviews

"Great location, close to the train station. Parking is rare." Great sightseeing, restaurants and shopping nearby. Affordable parking.

Service

3.9/5
532 reviews

"Warm service and reception, but bar service lacking." Problems with management professionalism. Decent housekeeping, but poor restaurant service. Room service could have been improved.

Room

3.6/5
761 reviews

"Big rooms with impressive views, good TV's and cozy beds." Bathrooms are large but with substandard cleaning. Poorly maintained and cleaned rooms. Outdated rooms with deficient A/C, furniture, and kitchenettes. Great shower. Acceptable minibar.

Breakfast

3.2/5
358 reviews

"Decent and moderately priced breakfast."

Vibe

2.8/5
233 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel could be more stylish. Luxurious Hotel. Entrance area is ok.

Bar

2.8/5
87 reviews

"Standard bar. The bar needs better service." Alcoholic drinks are not the best.

WiFi

2.5/5
27 reviews

"Regular internet service. Wifi quality could be improved."

Food

2.4/5
259 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Pricey food but great desserts. Untasty pork dishes and an insufficiently clean dining area. Beef dishes & steaks are all right.

Amenities

2.4/5
214 reviews

"Outdated facilities, not accessible for those with handicaps." Architecture not so nice. Nice hotel grounds and entrance area is alright. Awesome terrace. Good outdoor sports facilities.

Cleanliness

1.9/5
186 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 4.0/5 based on reviews from couples.

"Train station is close. Luxurious Hotel."

Location

4.5/5
125 reviews

"Great location, close to the train station. Parking is rare." Affordable parking.

Room

3.8/5
106 reviews

"Amply-sized rooms with excellent beds and superb views." Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Outdated, rooms with poor cleanliness and maintenance. Great shower.

Service

3.4/5
75 reviews

"Friendly service with good reception, but some complaints about professionalism."

Breakfast

3.0/5
54 reviews

"Breakfast is average."

Bar

2.8/5
18 reviews

"Standard bar."

Vibe

2.6/5
34 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel could be more stylish.

Amenities

2.6/5
38 reviews

"Hotel buildings are substandard but amenities are OK." Great hotel grounds and outdoor sports facilities. Architecture not so nice.

Food

2.4/5
40 reviews

"Bad overall dining experience with a bad menu."

Cleanliness

1.9/5
25 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.9/5 based on reviews from families.

"Awesome terrace. Wonderful sightseeing."

Location

4.6/5
31 reviews

"Great location."

Service

4.0/5
23 reviews

"Friendly service."

Room

3.4/5
40 reviews

"Standard, large rooms with superb beds but substandard bathrooms." Poorly maintained and cleaned rooms, with substandard furnishing and A/C.

Breakfast

3.2/5
11 reviews

"Breakfast is average."

Vibe

2.4/5
15 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Amenities

2.4/5
20 reviews

"Hotel buildings could use some improvement."

Food

2.3/5
13 reviews

"Food could be better."

Cleanliness

1.5/5
16 reviews

"Rooms could be cleaner."

Rated 4.3/5 based on reviews from solo travelers.

"Friendly atmosphere. Friendly service."

Location

4.6/5
13 reviews

"Great location."

Service

4.1/5
11 reviews

"Friendly service."

Comfort

4.0/5
10 reviews

"Large, comfortable rooms."

Room

3.5/5
17 reviews

"Spacious, standard rooms with poor bathrooms."

Breakfast

3.4/5
10 reviews

"Breakfast is average."

Amenities

2.5/5
9 reviews

"Hotel buildings could use some improvement."

Vibe

2.4/5
5 reviews

"Vibe is not too good."

Food

2.1/5
7 reviews

"Food could be better."

Rated 4.1/5 based on reviews from business travelers.

"Location is great. Good service."

Location

4.4/5
13 reviews

"Great location."

Service

3.9/5
5 reviews

"Fantastic service."

Room

2.9/5
12 reviews

"Rooms are acceptable but need cleaning."

Amenities

2.1/5
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.5/5
6 reviews

"Rooms could be cleaner."