4.1
Very Good

Summary of 1,407 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 4.1/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations. Fantastic service."

Location

4.5/5
519 reviews

"Great location. Parking is rare." Great sightseeing, restaurants and shopping nearby. Close to public transport and the train. Convenient car access and well-priced parking.

Service

3.9/5
425 reviews

"Service is friendly, but so-so housekeeping." Unprofessional, low rated restaurant service. The bar needs better service. Room service could have been improved.

Room

3.5/5
594 reviews

"Big rooms with okay TV's and minibars." Bathrooms are large but with substandard cleaning. Outdated, rooms with poor cleanliness and maintenance. Excellent beds and great views. Complaints about furnishing, kitchenettes, and A/C. Great shower.

Breakfast

3.4/5
250 reviews

"Breakfast is decent but expensive."

Vibe

2.6/5
176 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel could be more stylish. Entrance area is ok. Luxurious Hotel. Nice for romantic trips.

Food

2.5/5
200 reviews

"Guests complain about the dining, with a poor menu and high prices." Poor ratings for cleanliness and side dishes in restaurant.

Bar

2.2/5
66 reviews

"Poor bar with subpar drinks. The bar needs better service."

Amenities

2.1/5
174 reviews

"Outdated facilities with a decent entrance area." Architecture not so nice. Great hotel grounds and outdoor sports facilities. Awesome terrace.

WiFi

2.0/5
14 reviews

"Wifi quality could be improved."

Cleanliness

1.7/5
145 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 4.1/5 based on reviews from couples.

"Good accessibility by car. Train station is close."

Location

4.5/5
154 reviews

"Great location. Parking is rare." Convenient car access and well-priced parking. Great sightseeing and close to the station.

Room

3.8/5
143 reviews

"Amply-sized rooms with excellent beds and superb views." Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Outdated, rooms with poor cleanliness and maintenance. Great shower.

Service

3.8/5
107 reviews

"Friendly service and great reception." Unprofessional, low rated restaurant service.

Breakfast

3.4/5
68 reviews

"Breakfast is average."

Food

2.6/5
51 reviews

"Bad overall dining experience with a bad menu."

Bar

2.4/5
21 reviews

"Bar could improve."

Vibe

2.4/5
39 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish.

Amenities

2.2/5
43 reviews

"Beautiful grounds but poorly reviewed buildings." Architecture not so nice.

Cleanliness

1.8/5
29 reviews

"Bathrooms and rooms are untidy."

Rated 4.1/5 based on reviews from families.

"Terrific location. Great service."

Location

4.5/5
35 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.0/5
30 reviews

"Friendly service."

Breakfast

3.4/5
12 reviews

"Breakfast is average."

Room

3.1/5
48 reviews

"A/C is deficient and the rooms need more maintenance, but overall okay." Poorly cleaned rooms and unsightly furniture. Amply-sized rooms with excellent beds and superb views.

Food

2.5/5
16 reviews

"Food could be better."

Vibe

2.2/5
15 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Amenities

2.1/5
20 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.5/5
18 reviews

"Rooms could be cleaner."

Rated 4.1/5 based on reviews from solo travelers.

"Friendly atmosphere. Spacious rooms."

Location

4.5/5
21 reviews

"Great location."

Service

4.0/5
21 reviews

"Friendly service."

Comfort

4.0/5
16 reviews

"Large, comfortable rooms."

Breakfast

3.5/5
16 reviews

"Breakfast is average."

Room

3.4/5
25 reviews

"Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard."

Bar

2.5/5
5 reviews

"Bar could improve."

Food

2.4/5
10 reviews

"Food could be better."

Amenities

2.3/5
13 reviews

"Hotel buildings could use some improvement."

Vibe

2.2/5
12 reviews

"Atmosphere is friendly but the vibe is low."

Cleanliness

1.8/5
5 reviews

"Rooms could be cleaner."

Rated 4.2/5 based on reviews from business travelers.

"Location is great. Great service."

Location

4.3/5
18 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.0/5
9 reviews

"Friendly service."

Breakfast

3.4/5
5 reviews

"Breakfast is average."

Room

3.2/5
18 reviews

"Decent rooms with great views. Bathrooms and rooms are untidy."

Amenities

2.1/5
6 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.6/5
8 reviews

"Bathrooms and rooms are untidy."

Rated 4.1/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations. Fantastic service."

Location

4.5/5
7 reviews

"Great location."

Breakfast

3.5/5
6 reviews

"Tasty breakfast."

Room

3.2/5
9 reviews

"Rooms are alright, but bathrooms are not great."

Cleanliness

1.8/5
5 reviews

"Could use a good cleaning."

Rated 4.0/5 based on reviews from all travelers.

"Very good romantic hotel. Close to River Thames. Close to parking areas and train stations. Fantastic service."

Location

4.5/5
502 reviews

"Great location. Parking is rare." Great sightseeing, restaurants and shopping nearby. Close to public transport and the train. Convenient car access and well-priced parking.

Service

3.9/5
413 reviews

"Nice reception with friendly service and standard housekeeping." Unprofessional, low rated restaurant service. The bar needs better service. Room service could have been improved.

Room

3.5/5
568 reviews

"Big rooms with okay TV's and minibars." Bathrooms are large but with substandard cleaning. Excellent beds and great views. Outdated, rooms with poor cleanliness and maintenance. Complaints about furnishing, kitchenettes, and A/C. Great shower.

Breakfast

3.3/5
237 reviews

"Breakfast is decent but expensive."

Vibe

2.5/5
166 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel could be more stylish. Entrance area is ok. Luxurious Hotel.

Food

2.5/5
192 reviews

"Guests complain about the dining, with a poor menu and high prices." Poor ratings for cleanliness and side dishes in restaurant.

Bar

2.2/5
66 reviews

"Poor bar with subpar drinks. The bar needs better service."

Amenities

2.0/5
165 reviews

"Outdated facilities with a decent entrance area." Architecture not so nice. Great hotel grounds and outdoor sports facilities. Awesome terrace.

Cleanliness

1.6/5
136 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

WiFi

1.6/5
13 reviews

"Wifi quality could be improved."

Rated 4.1/5 based on reviews from couples.

"Good accessibility by car. Train station is close."

Location

4.5/5
149 reviews

"Great location. Parking is rare." Great sightseeing and close to the station. Convenient car access and well-priced parking.

Room

3.8/5
138 reviews

"Amply-sized rooms with excellent beds and superb views." Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Outdated, rooms with poor cleanliness and maintenance. Great shower.

Service

3.8/5
105 reviews

"Friendly service and great reception." Unprofessional, low rated restaurant service.

Breakfast

3.4/5
65 reviews

"Breakfast is average."

Food

2.6/5
50 reviews

"Bad overall dining experience with a bad menu."

Vibe

2.4/5
37 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish.

Bar

2.4/5
21 reviews

"Bar could improve."

Amenities

2.2/5
43 reviews

"Beautiful grounds but poorly reviewed buildings." Architecture not so nice.

Cleanliness

1.8/5
27 reviews

"Bathrooms and rooms are untidy."

Rated 4.0/5 based on reviews from families.

"Terrific location. Great service."

Location

4.5/5
35 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.0/5
29 reviews

"Friendly service."

Breakfast

3.4/5
12 reviews

"Breakfast is average."

Room

3.1/5
47 reviews

"A/C is deficient and the rooms need more maintenance, but overall okay." Poorly cleaned rooms and unsightly furniture. Amply-sized rooms with excellent beds and superb views.

Food

2.5/5
16 reviews

"Food could be better."

Vibe

2.2/5
15 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Amenities

2.1/5
19 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.5/5
18 reviews

"Rooms could be cleaner."

Rated 4.1/5 based on reviews from solo travelers.

"Friendly atmosphere. Spacious rooms."

Location

4.5/5
20 reviews

"Great location."

Service

4.0/5
21 reviews

"Friendly service."

Comfort

4.0/5
15 reviews

"Large, comfortable rooms."

Breakfast

3.5/5
16 reviews

"Breakfast is average."

Room

3.4/5
24 reviews

"Rooms are okay - spacious but poorly cleaned, and bathrooms are substandard."

Bar

2.5/5
5 reviews

"Bar could improve."

Food

2.4/5
10 reviews

"Food could be better."

Amenities

2.3/5
13 reviews

"Hotel buildings could use some improvement."

Vibe

2.1/5
10 reviews

"Atmosphere is friendly but the vibe is low."

Cleanliness

1.8/5
5 reviews

"Rooms could be cleaner."

Rated 4.2/5 based on reviews from business travelers.

"Great location."

Location

4.3/5
18 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.0/5
9 reviews

"Friendly service."

Breakfast

3.4/5
5 reviews

"Breakfast is average."

Room

3.2/5
17 reviews

"Excellent views but rooms are poorly cleaned and bathrooms are not up to standard."

Amenities

2.1/5
6 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.6/5
7 reviews

"Rooms could be cleaner."