Location
"Great location. Average parking. Decent shopping and great sightseeing." Affordable parking.
Service
"Friendly, professional service, especially in the restaurant, but lower quality housekeeping." Guests complain about reception staff and management. Room service could have been improved. Recreation staff is ok.
Room
"Lovely rooms with pleasant views." Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are decent size and age, and have adequate beds. Substandard furniture, A/C, TV's and kitchenettes. Adequate balcony. Shower can be a problem.
Bar
"Bar is alright with good drinks."
Cleanliness
"Moderately clean hotel facilities." Rooms and bathrooms are untidy, but pool area is clean.
Food
"Complaints about dining experience with subpar desserts & fruits." Okay but overpriced menu.
Wellness Area
"Wellness & sports facilities could be improved. Average fitness area."
Breakfast
"Some complaints about quality and price of breakfast."
Value
"Value for money could be better." Pricey food, particularly breakfasts, and expensive WiFi.
WiFi
"Wifi quality could be improved. Relatively high internet cost."