Location
Great location. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking. Close to public transport and the train. Standard parking prices.
Service
Service is generally friendly, although bar service is poor. Professional service with great waitstaff and management, but so-so housekeeping. Room service is average. Great concierge service.
Breakfast
Tasty yet pricey breakfasts.
Cleanliness
Clean hotel facilities. Rooms are clean, but bathrooms are not.
Room
Large, new rooms with great balconies. Clean rooms with great views and decent beds. Mediocre sized, poorly cleaned bathrooms. Room need better maintenance, and minibars are not great. People dislike the TVs, A/C, and furniture. Shower was ok.
Food
Great dining with affordable prices, great desserts, and lovely snacks. Menu is not great.
WiFi
Regular internet service. Wifi quality could be improved.
Comfort
Large rooms with average comfort and standard beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.
Pool
Pool should be renewed.
Wellness Area
Poorly reviewed fitness area.