4.4
Excellent

Summary of 5,052 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Very good family hotel. Close to Chinatown. Good for sightseeing and located near shopping areas."

Location

4.7/5
897 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Parking should be cheaper.

Wellness Area

4.0/5
84 reviews

"Great fitness area, sauna and wellness." Wellness & sports facilities could use better cleaning.

Service

4.0/5
862 reviews

"Efficient, friendly service with a nice reception." Management is alright, but housekeeping is not great. Hotel security can be an issue. Room service could have been improved. Booking process should be better organized.

Room

3.8/5
1416 reviews

"Typical balconies, but charming views and cozy beds in sizable rooms." Poorly-maintained and cleaned dirty rooms, with poor TV's. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

Comfort

3.8/5
717 reviews

"Great sized rooms, very comfortable with wonderful beds." Deficient A/C and too noisy rooms.

WiFi

2.6/5
45 reviews

"WiFi is good value. Wifi quality could be improved."

Amenities

2.4/5
468 reviews

"Uninspiring buildings and a so-so entrance area." Elevator in need of updating. Great terraces and okay facilities. Beautiful architecture.

Cleanliness

2.4/5
468 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

Bar

1.4/5
10 reviews

"Bar could improve."

Rated 4.2/5 based on reviews from couples.

"Good restaurants & bars in the area. Stylish hotel."

Location

4.7/5
221 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

Service

4.1/5
207 reviews

"Friendly, professional service, however housekeeping is less well rated." Hotel security can be an issue. Room service could have been improved.

Room

3.8/5
348 reviews

"Typical balconies, but charming views and cozy beds in sizable rooms." Complaints about cleanliness, maintenance, and TVs. Mediocre sized, poorly cleaned bathrooms. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

Amenities

2.6/5
108 reviews

"Facilities and entrance area are okay. Elevator in need of updating."

Cleanliness

2.5/5
126 reviews

"Moderately clean hotel facilities. Bathrooms and rooms are untidy."

WiFi

2.0/5
11 reviews

"Wifi quality could be improved."

Rated 4.2/5 based on reviews from families.

"Near city centre. Good fitness area."

Location

4.7/5
136 reviews

"Great location. Near downtown with great sightseeing and shopping." Decent, but pricey, parking.

Service

4.0/5
114 reviews

"Friendly and professional service, with great reception but subpar housekeeping."

Wellness Area

4.0/5
15 reviews

"Awesome wellness and fitness areas."

Room

3.5/5
185 reviews

"Kitchenettes and rooms, generally, are OK, although could use some maintenance." Typical balconies, but charming views and cozy beds in sizable rooms. Rooms are poorly cleaned, as are the bathrooms, with substandard A/C and TV's. Shower can be a problem.

Value

3.2/5
30 reviews

"Fairly good value for money."

Amenities

2.4/5
82 reviews

"Hotel buildings could use some improvement." Elevator in need of updating. Facilities and entrance area are okay.

Cleanliness

1.9/5
58 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 4.2/5 based on reviews from solo travelers.

"Friendly service."

Location

4.7/5
59 reviews

"Great location. Good shopping and sightseeing."

Service

4.3/5
71 reviews

"Friendly service."

Wellness Area

4.2/5
5 reviews

"Great wellness & sports facilities."

Comfort

4.0/5
53 reviews

"Spacious rooms, comfortable and with great beds, but too noisy."

Room

4.0/5
99 reviews

"Typical balconies, but charming views and cozy beds in sizable rooms." Poorly-maintained and cleaned dirty rooms, with poor TV's. Shower can be a problem. Kitchenette is acceptable.

Amenities

2.5/5
24 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Cleanliness

2.4/5
23 reviews

"Bathrooms and rooms are untidy."

Rated 4.2/5 based on reviews from business travelers.

"Great location. Spacious rooms."

Location

4.8/5
32 reviews

"Great location near lots of shopping."

Service

4.0/5
17 reviews

"Friendly service."

Room

3.6/5
43 reviews

"Amply-sized rooms with excellent beds and superb views." Inadequately cleaned and maintained rooms and bathrooms.

Amenities

2.5/5
10 reviews

"Hotel buildings are substandard but amenities are OK."

Cleanliness

2.2/5
9 reviews

"Rooms could be cleaner."

Rated 4.3/5 based on reviews from all travelers.

"Very good family hotel. Close to Chinatown. Good for sightseeing and located near shopping areas."

Location

4.8/5
17 reviews

"Great location."

Service

4.2/5
24 reviews

"Service is professional and friendly."

Comfort

3.7/5
16 reviews

"Great sized rooms, very comfortable with wonderful beds."

Room

3.6/5
26 reviews

"Comfortable beds in spacious rooms. Rooms could be cleaner."

Cleanliness

2.5/5
10 reviews

"Rooms could be cleaner."

Amenities

2.5/5
6 reviews

"Hotel buildings are substandard but amenities are OK."

Rated 4.5/5 based on reviews from families.

"Great location. Professional service."

Location

4.8/5
8 reviews

"Great location."

Service

4.1/5
9 reviews

"Professional service."

Comfort

3.8/5
5 reviews

"Very comfortable."

Room

3.6/5
8 reviews

"Great room."

Cleanliness

2.4/5
5 reviews

"Could use a good cleaning."

Rated 3.9/5 based on reviews from couples.

"Great room. Very comfortable."

Service

4.1/5
8 reviews

"Fantastic service."

Comfort

3.5/5
6 reviews

"Comfortable."

Room

3.4/5
12 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Very good family hotel. Close to Chinatown. Good for sightseeing and located near shopping areas."

Location

4.7/5
802 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Close to public transport and the train.

Wellness Area

4.0/5
76 reviews

"Great fitness area, sauna and wellness." Wellness & sports facilities could use better cleaning.

Service

4.0/5
790 reviews

"Efficient, friendly service with a nice reception." Management is alright, but housekeeping is not great. Hotel security can be an issue. Room service could have been improved. Booking process should be better organized.

Room

3.8/5
1316 reviews

"Typical balconies, but charming views and cozy beds in sizable rooms." Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Mediocre sized, poorly cleaned bathrooms. Rooms need regular maintenance. Kitchenette is acceptable. Shower can be a problem.

WiFi

2.5/5
43 reviews

"WiFi is good value. Wifi quality could be improved."

Amenities

2.5/5
438 reviews

"Uninspiring buildings and a so-so entrance area." Elevator in need of updating. Updated facilities with a great terrace. Beautiful architecture.

Cleanliness

2.3/5
436 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Bar

1.4/5
10 reviews

"Bar could improve."

Rated 4.1/5 based on reviews from couples.

"Good restaurants & bars in the area. New facilities."

Location

4.7/5
195 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

Service

4.2/5
184 reviews

"Friendly, professional service, however housekeeping is less well rated." Hotel security can be an issue. Room service could have been improved.

Room

3.8/5
314 reviews

"Typical balconies, but charming views and cozy beds in sizable rooms." Complaints about cleanliness, maintenance, and TVs. Mediocre sized, poorly cleaned bathrooms. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

Amenities

2.6/5
95 reviews

"Okay buildings and entrance area. Elevator in need of updating." New facilities.

Cleanliness

2.5/5
110 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

WiFi

1.8/5
9 reviews

"Wifi quality could be improved."

Rated 4.1/5 based on reviews from families.

"Great wellness & sports facilities. Near city centre."

Location

4.6/5
108 reviews

"Great location. Decent, but pricey, parking." Near downtown with great sightseeing and shopping.

Service

4.2/5
97 reviews

"Friendly and professional service, with great reception but subpar housekeeping."

Wellness Area

4.0/5
13 reviews

"Great wellness & sports facilities."

Room

3.4/5
160 reviews

"Kitchenettes and rooms, generally, are OK, although could use some maintenance." Typical balconies, but charming views and cozy beds in sizable rooms. Rooms are poorly cleaned, as are the bathrooms, with substandard A/C and TV's. Shower can be a problem.

Value

3.3/5
27 reviews

"Fairly good value for money."

Amenities

2.4/5
70 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Cleanliness

1.9/5
51 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 4.1/5 based on reviews from solo travelers.

"Friendly service."

Location

4.7/5
53 reviews

"Great location with excellent sightseeing."

Service

4.3/5
65 reviews

"Friendly service."

Comfort

4.0/5
50 reviews

"Spacious rooms, comfortable and with great beds, but too noisy."

Room

4.0/5
91 reviews

"Typical balconies, but charming views and cozy beds in sizable rooms." Poorly-maintained and cleaned dirty rooms, with poor TV's. Shower can be a problem. Kitchenette is acceptable.

Amenities

2.5/5
24 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Cleanliness

2.3/5
21 reviews

"Bathrooms and rooms are untidy."

Rated 4.1/5 based on reviews from business travelers.

"Great location. Spacious rooms."

Location

4.8/5
31 reviews

"Great location near lots of shopping."

Service

4.0/5
17 reviews

"Friendly service."

Comfort

3.7/5
16 reviews

"Great sized rooms, very comfortable with wonderful beds."

Room

3.6/5
40 reviews

"Amply-sized rooms with excellent beds and superb views." Inadequately cleaned and maintained rooms and bathrooms.

Amenities

2.5/5
10 reviews

"Hotel buildings are substandard but amenities are OK."

Cleanliness

2.2/5
8 reviews

"Rooms could be cleaner."

Rated 4.2/5 based on reviews from all travelers.

"Very good family hotel. Close to Chinatown. Good for sightseeing and located near shopping areas."

Location

4.8/5
32 reviews

"Great location near lots of shopping."

Service

4.0/5
19 reviews

"Great service, especially at reception."

Room

3.5/5
28 reviews

"Rooms are acceptable but need cleaning." Comfortable beds in spacious rooms.

Vibe

3.5/5
10 reviews

"Decent vibe. Relatively modern hotel."

Amenities

2.5/5
8 reviews

"Hotel buildings could use some improvement."

Cleanliness

2.5/5
10 reviews

"Rooms could be cleaner."

Rated 4.4/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.7/5
12 reviews

"Great location near lots of shopping."

Service

3.8/5
5 reviews

"Fantastic service."

Room

3.2/5
9 reviews

"Room is all right."

Amenities

2.5/5
5 reviews

"Hotel buildings could use some improvement."

Rated 4.1/5 based on reviews from all travelers.

"Very good family hotel. Close to Chinatown. Good for sightseeing and located near shopping areas."

Location

4.7/5
13 reviews

"Great location."

Service

4.0/5
10 reviews

"Friendly service."

Comfort

3.7/5
8 reviews

"Very comfortable."

Room

3.6/5
18 reviews

"Lovely rooms with pleasant views. Rooms could be cleaner."

Cleanliness

2.3/5
7 reviews

"Rooms could be cleaner."

Amenities

2.2/5
8 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Rated 4.2/5 based on reviews from couples.

"Great room. Fantastic service."

Location

4.7/5
9 reviews

"Great location."

Service

4.0/5
6 reviews

"Friendly service."

Room

3.6/5
11 reviews

"Great room."

Comfort

3.6/5
5 reviews

"Very comfortable."

Cleanliness

2.4/5
5 reviews

"Could use a good cleaning."

Amenities

2.2/5
6 reviews

"Amenities are not the best."

Rated 4.2/5 based on reviews from all travelers.

"Very good family hotel. Close to Chinatown. Good for sightseeing and located near shopping areas."

Location

4.8/5
14 reviews

"Great location."

Service

4.2/5
6 reviews

"Fantastic service."

Rated 4.3/5 based on reviews from all travelers.

"Very good family hotel. Close to Chinatown. Good for sightseeing and located near shopping areas."

Location

4.7/5
10 reviews

"Great location."

Service

4.0/5
6 reviews

"Fantastic service."

Room

3.6/5
9 reviews

"Great room."

Amenities

2.2/5
5 reviews

"Amenities are not the best."