4.1
Very Good

Summary of 1,872 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.1/5 based on reviews from all travelers.

Good luxury hotel. Close to Great Portland Street. Located near shopping areas and has easy access to public transportation.

Location

4.7/5
420 reviews

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby. Not great access by car, with poorly rated parking.

Cleanliness

4.2/5
248 reviews

Clean rooms and bathrooms. Clean hotel facilities. Dining area is relatively clean.

Service

4.1/5
453 reviews

Friendly service, especially in the restaurant, and decent reception and housekeeping. The bar needs better service.

Room

3.5/5
610 reviews

Clean, reasonable rooms. Small rooms with uncomfortable beds and furniture, and bad minibars. Clean, reasonable sized, bathrooms. Great shower. No views, TV's and A/C substandard.

Breakfast

3.4/5
179 reviews

Breakfast is decent but expensive.

Comfort

2.6/5
375 reviews

Fairly comfortable and quiet stay, but beds are poor. Rooms are small with average sized bathrooms and inadequate A/C.

WiFi

2.5/5
13 reviews

Regular internet service. Wifi quality could be improved.

Bar

1.1/5
53 reviews

Poor bar with subpar drinks. The bar needs better service.

Rated 3.9/5 based on reviews from couples.

Friendly atmosphere. Great dining experience.

Location

4.7/5
199 reviews

Good location, close to public transport. Shopping, restaurants and bars in the area are great.

Cleanliness

4.2/5
114 reviews

Clean hotel facilities. Clean rooms and bathrooms.

Service

4.0/5
182 reviews

Great service overall and in restaurant. Reception is all right.

Room

3.4/5
270 reviews

Clean and acceptable rooms and beds. Bathrooms are small but clean. Small, poorly-maintained rooms with no views. Great shower. Poorly rated A/C, minibars, and furniture.

Breakfast

3.3/5
84 reviews

Decent and moderately priced breakfast.

Comfort

2.5/5
180 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Small rooms and bathrooms with inadequate A/C.

WiFi

1.9/5
6 reviews

Wifi quality could be improved.

Bar

1.1/5
25 reviews

Bar could improve.

Rated 4.0/5 based on reviews from families.

Wonderful sightseeing. Great shopping.

Location

4.7/5
66 reviews

Great location near shopping and public transport.

Cleanliness

4.4/5
43 reviews

Clean hotel facilities. Clean rooms and bathrooms.

Service

4.3/5
69 reviews

Friendly service, and reception was okay. Room service could have been improved.

Room

3.5/5
86 reviews

Decent, clean rooms and bathrooms. Small, poorly maintained rooms with subpar beds and furnishing.

Breakfast

3.4/5
31 reviews

Breakfast is decent but expensive.

Comfort

2.7/5
58 reviews

Comfortable enough with an average noise level. Small rooms, complaints about the beds.

Bar

1.2/5
7 reviews

Bar could improve.

Rated 3.8/5 based on reviews from solo travelers.

Stylish hotel. Clean.

Location

4.8/5
39 reviews

Great location.

Service

4.2/5
46 reviews

Friendly service.

Cleanliness

4.2/5
26 reviews

Clean rooms.

Room

3.6/5
62 reviews

Rooms are tidy but cramped, with subpar beds. Excellent, average sized bathrooms. Great shower.

Value

3.2/5
15 reviews

Fairly good value for money.

Breakfast

3.2/5
16 reviews

Breakfast is average.

Comfort

2.8/5
33 reviews

Small rooms with low rated beds, but decent comfort overall. Average noise level with mediocre sized bathrooms.

Bar

0.9/5
8 reviews

Bar could improve.

Rated 3.7/5 based on reviews from business travelers.

Clean hotel facilities. Great shower.

Location

4.6/5
30 reviews

Great location.

Cleanliness

4.2/5
16 reviews

Clean hotel facilities. Clean rooms.

Service

3.8/5
29 reviews

Reception is decent, with overall friendly and professional service.

Breakfast

3.4/5
9 reviews

Breakfast is average.

Room

3.2/5
42 reviews

Small but decent rooms. Poor beds, but nice bathrooms and clean rooms.

Comfort

2.5/5
22 reviews

Small rooms with subpar beds, lacking comfort but not too loud.

Rated 3.5/5 based on reviews from all travelers.

Good luxury hotel. Close to Great Portland Street. Located near shopping areas and has easy access to public transportation.

Location

4.8/5
9 reviews

Great location.

Cleanliness

3.9/5
8 reviews

Clean.

Service

3.9/5
8 reviews

Fantastic service.

Room

3.0/5
14 reviews

Rooms are average, overall, although quite small with complaints about bed comfort.

Comfort

2.5/5
11 reviews

Small rooms with subpar beds, lacking comfort but not too loud.

Food

2.1/5
5 reviews

Food could be better.

Rated 3.7/5 based on reviews from couples.

Fantastic service. Great location.

Service

3.8/5
6 reviews

Fantastic service.

Room

3.0/5
7 reviews

Room is all right.

Comfort

2.5/5
5 reviews

More comfort would be nice.

Rated 3.9/5 based on reviews from all travelers.

Good luxury hotel. Close to Great Portland Street. Located near shopping areas and has easy access to public transportation.

Location

4.8/5
6 reviews

Great location.

Cleanliness

4.3/5
6 reviews

Clean rooms.

Service

4.1/5
6 reviews

Fantastic service.

Room

3.2/5
11 reviews

Rooms are small, but clean and generally acceptable.

Breakfast

3.0/5
7 reviews

Breakfast is average.

Comfort

2.4/5
6 reviews

Small and uncomfortable rooms.

Rated 3.9/5 based on reviews from all travelers.

Good luxury hotel. Close to Great Portland Street. Located near shopping areas and has easy access to public transportation.

Location

4.7/5
385 reviews

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby. Not great access by car, with poorly rated parking.

Cleanliness

4.2/5
227 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

Service

4.1/5
420 reviews

Friendly service, especially in the restaurant. Decent reception, but less impressive bar service.

Room

3.5/5
560 reviews

Clean rooms. Small rooms with uncomfortable beds and furniture, and bad minibars. Impressive bathroom. Great shower. Bathrooms clean enough and adequately sized. No views, TV's and A/C substandard.

Breakfast

3.5/5
152 reviews

Reasonably priced, tasty breakfasts.

Comfort

2.6/5
338 reviews

Fairly comfortable and quiet stay, but beds are poor. Rooms are small with average sized bathrooms and inadequate A/C.

WiFi

1.8/5
12 reviews

Wifi quality could be improved.

Bar

1.2/5
48 reviews

Poor bar with subpar drinks. The bar needs better service.

Rated 3.8/5 based on reviews from couples.

Friendly atmosphere. Great dining experience.

Location

4.7/5
186 reviews

Good location, close to public transport. Shopping, restaurants and bars in the area are great.

Cleanliness

4.3/5
108 reviews

Clean hotel facilities. Clean rooms and bathrooms.

Service

4.0/5
168 reviews

Average reception, but good overall service.

Room

3.5/5
247 reviews

Clean and acceptable rooms and beds. Small but clean bathrooms. Small rooms with poor views, A/C, and furnishings. Great shower.

Breakfast

3.4/5
72 reviews

Decent and moderately priced breakfast.

Comfort

2.7/5
164 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Small rooms and bathrooms with inadequate A/C.

WiFi

1.9/5
6 reviews

Wifi quality could be improved.

Bar

1.1/5
24 reviews

Bar could improve.

Rated 4.0/5 based on reviews from families.

Wonderful sightseeing. Great shopping.

Location

4.7/5
57 reviews

Great location near shopping and public transport.

Cleanliness

4.4/5
37 reviews

Clean hotel facilities. Clean rooms and bathrooms.

Service

4.3/5
63 reviews

Friendly service. Room service could have been improved.

Breakfast

3.6/5
24 reviews

Reasonably priced, tasty breakfasts.

Room

3.5/5
79 reviews

Rooms are tidy and of average size. Rooms not well-kept, with poor beds and furniture. Clean, reasonable sized, bathrooms.

Comfort

2.8/5
51 reviews

Comfortable enough, average sized rooms but subpar beds. Average noise level with mediocre sized bathrooms.

Bar

1.2/5
6 reviews

Bar could improve.

Rated 3.7/5 based on reviews from solo travelers.

Clean.

Location

4.8/5
36 reviews

Great location.

Service

4.2/5
44 reviews

Service is professional and friendly.

Cleanliness

4.1/5
23 reviews

Clean rooms.

Room

3.5/5
58 reviews

Rooms are tidy but cramped, with subpar beds. Excellent, average sized bathrooms. Great shower.

Value

3.2/5
15 reviews

Fairly good value for money.

Breakfast

3.2/5
15 reviews

Breakfast is average.

Comfort

2.7/5
32 reviews

Small rooms with low rated beds, but decent comfort overall. Average noise level with mediocre sized bathrooms.

Bar

1.0/5
7 reviews

Bar could improve.

Rated 3.5/5 based on reviews from business travelers.

Great shower. Clean hotel facilities.

Location

4.5/5
27 reviews

Great location.

Cleanliness

4.2/5
14 reviews

Clean hotel facilities. Clean rooms.

Service

3.8/5
28 reviews

Reception is decent, with overall friendly and professional service.

Value

3.5/5
11 reviews

Fairly good value for money.

Breakfast

3.4/5
9 reviews

Breakfast is average.

Room

3.1/5
41 reviews

Small but decent rooms. Poor beds, but nice bathrooms and clean rooms.

Comfort

2.4/5
21 reviews

Small rooms with subpar beds, lacking comfort but not too loud.

Rated 3.9/5 based on reviews from all travelers.

Good luxury hotel. Close to Great Portland Street. Located near shopping areas and has easy access to public transportation.

Service

4.2/5
6 reviews

Fantastic service.

Room

3.0/5
6 reviews

Room is all right.