Location
Great location with good access by car. Shopping is ok.
Service
Guests complain about the professionalism of the staff and management. Friendly service, with great service at restaurant and bar, and OK reception. Booking process should be better organized. Room service could have been improved.
WiFi
Regular internet service. Wifi quality could be improved.
Breakfast
Decent and moderately priced breakfast.
Room
TV's, rooms, and beds are all okay. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Small, insufficiently clean, old rooms and poor minibars. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Poorly reviewed kitchenettes and balconies.
Comfort
Small, noisy, uncomfortable rooms with poor A/C. So-so beds and bathroom size.
Value
Value for money could be better. Acceptable breakfast prices. Food is a bit overpriced.
Amenities
Outdated facilities with a decent entrance area. Elevator in need of updating. Adequate terrace.
Cleanliness
Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.
Wellness Area
Wellness & sports facilities could use better cleaning. Sauna not so nice.