Service
Efficient, cheerful service, particularly at the restaurant, and good reception. Great valet service. Great concierge service. Room service is perfect. Housekeeping is satisfactory.
Location
Great location. Near downtown with great sightseeing and shopping. Decent, but pricey, parking.
Breakfast
Tasty breakfast.
Cleanliness
Room cleanliness is acceptable. Moderately clean hotel facilities.
Room
Awesome beds, and reasonably clean rooms. Small, old rooms with no views, and some complaints about A/C. Smaller bathrooms, with poorly rated maintenance and minibars. Poorly furnished with bad TV's and balconies. Shower can be a problem.
Vibe
OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area. Luxury hotel. Good for business people. Nice for romantic trips.
Comfort
Comfortable enough, with reasonable noise levels and superb beds. Small rooms and bathrooms with inadequate A/C.
Amenities
Average hotel building. Excellent terrace and entrance area. Beautiful architecture. Hotel grounds not rated highly, with outdated facilities.
Value
Value for money could be better.
Pool
Pool should be renewed.