4.3
Excellent

Summary of 2,982 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

Very good family hotel. Close to Universal Studios. Great rooms in excellent location.

Wellness Area

4.3/5
50 reviews

Great fitness area with clean wellness facilities.

Location

4.0/5
415 reviews

Great location. Accessible by car, but parking is costly. Great sightseeing, restaurants and shopping nearby.

Room

3.9/5
791 reviews

Rooms are large and clean enough, with great views. Bathrooms are dirty and rooms in need of maintenance. Great kitchenettes and minibars. Rooms need updating with bad TV's and A/C. Shower can be a problem.

Service

3.8/5
540 reviews

Professional and friendly reception and restaurant service. Housekeeping and management are lacking. Shuttle service is ok. Great hotel security. Room service could have been improved. Recreation staff is nice. Booking process should be better organized.

Cleanliness

3.0/5
505 reviews

Acceptably clean rooms and dining area. Moderately clean hotel facilities. Pool area is clean, but the bathrooms are less so. Clean wellness & sports facilities.

Breakfast

3.0/5
504 reviews

Affordable, fairly tasty breakfasts.

Value

2.9/5
223 reviews

Fairly good value for money. Fair breakfast prices.

WiFi

0.4/5
25 reviews

Wifi quality could be improved.

Rated 4.1/5 based on reviews from families.

Great shopping. Wonderful sightseeing.

Wellness Area

4.3/5
18 reviews

Great wellness & sports facilities.

Location

4.1/5
218 reviews

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

Room

4.0/5
386 reviews

Big rooms with excellent minibars and great kitchenettes. Rooms are old and decently clean, but with less well cleaned bathrooms. Poorly-maintained rooms, with substandard A/C and televisions. Shower can be a problem.

Comfort

4.0/5
159 reviews

Large, comfortable rooms. Noise levels are OK, but A/C is poor.

Service

3.8/5
245 reviews

Reception is decent, with overall friendly and professional service. Housekeeping and management are lacking. Shuttle service is ok. Great hotel security. Room service could have been improved.

Cleanliness

3.2/5
238 reviews

Rooms and pool area moderately clean but bathrooms are poorly cleaned. Moderately clean hotel facilities.

Breakfast

2.5/5
262 reviews

Affordable, fairly tasty breakfasts.

Value

2.5/5
102 reviews

Value for money could be better. Fair breakfast prices.

WiFi

0.1/5
10 reviews

Wifi quality could be improved.

Rated 4.2/5 based on reviews from couples.

Pool is good. Location is great.

Pool

4.3/5
6 reviews

Great pool.

Location

4.0/5
15 reviews

Well-located, although unfortunately the parking isn't easy.

Service

3.6/5
20 reviews

Friendly service.

Comfort

3.6/5
16 reviews

Large and comfortable room with little noise.

Room

3.5/5
36 reviews

Large, relatively tidy rooms but bathrooms are not great.

Breakfast

3.0/5
21 reviews

Breakfast is average.

Cleanliness

2.8/5
27 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

Value

2.7/5
8 reviews

Fairly good value for money.

Rated 3.9/5 based on reviews from business travelers.

Fantastic service. Great room.

Cleanliness

2.9/5
5 reviews

Quite clean.

Rated 4.0/5 based on reviews from all travelers.

Very good family hotel. Close to Universal Studios. Great rooms in excellent location.

Wellness Area

4.3/5
41 reviews

Great fitness area with clean wellness facilities.

Location

4.1/5
315 reviews

Great location. Accessible by car, but parking is costly. Great sightseeing, restaurants and shopping nearby.

Service

3.9/5
444 reviews

Professional and friendly reception and restaurant service. Housekeeping and management are lacking. Shuttle service is ok. Great hotel security. Recreation staff is ok. Booking process should be better organized.

Room

3.8/5
636 reviews

Big rooms with excellent minibars and great kitchenettes. Old, reasonably clean rooms, decent beds, and inadequate A/C. Rooms are run down with bad furniture and TVs and filthy bathrooms. Shower can be a problem.

Breakfast

3.2/5
377 reviews

Affordable, fairly tasty breakfasts.

Cleanliness

3.1/5
412 reviews

Rooms and pool area moderately clean but bathrooms are poorly cleaned. Moderately clean hotel facilities. Clean wellness & sports facilities.

WiFi

0.5/5
22 reviews

Wifi quality could be improved.

Rated 4.1/5 based on reviews from families.

Great shopping. Fair breakfast prices.

Wellness Area

4.3/5
16 reviews

Great wellness & sports facilities.

Location

4.2/5
158 reviews

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

Service

4.0/5
188 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping. Shuttle service is ok. Great hotel security.

Room

4.0/5
281 reviews

Large rooms with nice kitchenettes. Rooms are old and decently clean, but with less well cleaned bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

Cleanliness

3.5/5
181 reviews

Rooms and pool area moderately clean but bathrooms are poorly cleaned. Moderately clean hotel facilities.

Breakfast

2.8/5
185 reviews

Affordable, fairly tasty breakfasts.

Value

2.6/5
75 reviews

Fairly good value for money. Fair breakfast prices.

WiFi

0.1/5
9 reviews

Wifi quality could be improved.

Rated 4.1/5 based on reviews from couples.

Pool is good. Good location.

Pool

4.3/5
5 reviews

Great pool.

Location

4.0/5
13 reviews

Well-located, although unfortunately the parking isn't easy.

Service

3.8/5
15 reviews

Friendly service.

Comfort

3.5/5
14 reviews

Large and comfortable room with little noise.

Room

3.5/5
29 reviews

Large, relatively tidy rooms but bathrooms are not great.

Breakfast

3.0/5
15 reviews

Breakfast is average.

Cleanliness

2.8/5
22 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

Value

2.7/5
8 reviews

Fairly good value for money.

Rated 4.1/5 based on reviews from all travelers.

Very good family hotel. Close to Universal Studios. Great rooms in excellent location.

Wellness Area

4.3/5
9 reviews

Great wellness & sports facilities.

Room

4.0/5
133 reviews

Large rooms with nice kitchenettes. Rooms are OK with average beds but poor bathrooms. Old, poorly maintained rooms.

Comfort

4.0/5
54 reviews

Comfortable, large, reasonably quiet rooms with so-so beds.

Location

3.9/5
90 reviews

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

Service

3.5/5
87 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping.

Cleanliness

2.8/5
82 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

Breakfast

2.7/5
108 reviews

Breakfast is average.

Value

2.6/5
36 reviews

Fairly good value for money.

Rated 4.1/5 based on reviews from families.

Very comfortable. Wonderful sightseeing.

Room

4.0/5
90 reviews

Large rooms with nice kitchenettes. Rooms are relatively clean, but badly-maintained and outdated, with poor bathrooms.

Location

3.9/5
53 reviews

Great location with excellent sightseeing. Pricey, inconvenient parking.

Comfort

3.9/5
36 reviews

Large, comfortable rooms.

Service

3.6/5
51 reviews

Reception is decent, with overall friendly and professional service.

Cleanliness

2.7/5
50 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

Breakfast

2.6/5
65 reviews

Breakfast is average.

Value

2.5/5
22 reviews

Fairly good value for money.

Rated 4.2/5 based on reviews from couples.

Fantastic service. Great room.

Room

3.6/5
6 reviews

Great room.

Service

3.5/5
5 reviews

Fantastic service.

Breakfast

3.0/5
6 reviews

Breakfast is average.

Rated 3.8/5 based on reviews from all travelers.

Very good family hotel. Close to Universal Studios. Great rooms in excellent location.

Comfort

3.7/5
5 reviews

Very comfortable.

Room

3.5/5
8 reviews

Great room.

Service

3.5/5
6 reviews

Service is adequate.

Cleanliness

3.0/5
5 reviews

Quite clean.

Breakfast

2.7/5
8 reviews

Breakfast is average.

Rated 3.9/5 based on reviews from families.

Great room.

Room

3.5/5
5 reviews

Great room.

Breakfast

2.8/5
6 reviews

Breakfast is average.