"Friendly service staff, good service at the pool and beach and efficient management." Tour guides are great and reception is nice and helpful. Great childcare and entertainment together with professional service. Recreation staff is nice. Average wait staff and housekeeping. Good shuttle service. Room service could have been improved. Booking process is sufficient. Great concierge service. Great hotel security.
"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Luxurious Hotel. Stylish hotel. Pleasant entrance area. Good resort hotel. Awesome for a beach holiday. Nice for romantic trips.
"Great hotel grounds and outdoor sports facilities." Great hotel buildings and entrance area. Good kids facilities but outdated. Beautiful architecture. Adequate terrace. Elevator in need of updating.
"Comfortable, quiet rooms." Decent beds and reasonable bathroom size, but inadequate A/C.
"Nice rooms and awesome views from the balconies." Old, clean rooms, but so-so beds and furniture. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms, with substandard A/C and televisions. Kitchenettes and minibars are as expected. Shower can be a problem.
"Location is ok. Far from city centre but reasonably close to shopping." Close to the beach with great sightseeing. So-so car access and parking. Airport access is difficult. Restaurants & bars in the area are ok.
"Reasonable dining experience with lovely desserts." Great menu, especially the seafood. Complaints about restaurant cleanliness, food price, and side dishes. Beef dishes & steaks are all right. Awesome pasta. Soups do not taste good. Acceptable poultry dishes. Pizza is ok. Poor vegetarian & vegan dishes. Tasteless vegetables.
"Clean pool area and moderately clean rooms. Clean hotel facilities." The bathrooms and dining area need some cleaning. Moderately clean wellness & sports facilities.
"Complaints about WiFi."