4.2
Very Good

Summary of 9,068 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.2/5 based on reviews from all travelers.

Good club hotel. Close to Hawaiian Village. Located near shopping areas and the beach.

Location

4.2/5
1925 reviews

Great location. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Pricey, inconvenient parking. Reasonably accessible by car. Near to public transport and the airport.

Room

2.9/5
2406 reviews

Rooms are of average size, but badly-maintained and untidy, with complaints about the beds. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Service

2.9/5
2054 reviews

Guests complain about reception and service professionalism. Management seems lacking, with badly rated housekeeping, but friendly service. Recreation staff is nice. Room service could have been improved. Hotel security is ok. Old, neglected rooms with uncomfortable beds, yet lovely views. Valet service is ok. Booking process should be better organized. Concierge service could be more helpful. Pool/beach service is ok. Shuttle service can be an issue.

Breakfast

2.8/5
64 reviews

Decent and moderately priced breakfast.

Comfort

2.1/5
643 reviews

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

Cleanliness

2.1/5
783 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

Vibe

1.9/5
725 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel. Good resort hotel. Good for business people. Awesome for families.

WiFi

1.8/5
27 reviews

Wifi quality could be improved.

Value

1.4/5
833 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

Rated 3.8/5 based on reviews from families.

Good beach sports. Luxurious Hotel.

Beach

4.5/5
335 reviews

Awesome beach and beach sports. Beach cleanliness is ok.

Location

4.3/5
595 reviews

Great location. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Pricey, inconvenient parking.

Pool

3.2/5
252 reviews

Acceptable pools with some cleanliness complaints.

Amenities

3.1/5
373 reviews

Grounds are great and buildings are okay, but the entrance could be improved. Elevator in need of updating. Outdated facilities, not accessible for those with handicaps. Architecture not so nice.

Breakfast

2.9/5
14 reviews

Breakfast is average.

Service

2.8/5
584 reviews

Friendly but somewhat unprofessional service, with complaints about housekeeping and management. Bad service from reception and mediocre waitstaff. Recreation staff is nice. Room service could have been improved. Hotel security is ok. Valet service is ok. Concierge service could be more helpful.

Room

2.5/5
697 reviews

Rooms are of average size, but badly-maintained and untidy, with complaints about the beds. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Food

2.1/5
162 reviews

Complaints about dining experience with subpar desserts & fruits. Okay but overpriced menu.

Vibe

1.9/5
197 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

Cleanliness

1.8/5
250 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

Comfort

1.8/5
187 reviews

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

Value

1.1/5
234 reviews

Value for money could be better. Food is a bit overpriced.

Rated 3.8/5 based on reviews from couples.

Nice balcony.

Beach

4.4/5
57 reviews

Beautiful beach.

Location

4.3/5
117 reviews

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby. Pricey, inconvenient parking.

Room

3.0/5
156 reviews

Balconies are great with lovely views and room size is OK. Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Shower can be a problem.

Amenities

2.8/5
68 reviews

Great grounds and decent buildings. Elevator in need of updating.

Food

2.7/5
26 reviews

Average, but pricey, food.

Service

2.6/5
106 reviews

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Recreation staff is nice.

Breakfast

2.6/5
7 reviews

Breakfast is average.

Comfort

2.2/5
45 reviews

Poor beds, with complaints about A/C and noise. Average sized rooms.

Cleanliness

2.0/5
43 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Vibe

1.6/5
32 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

Value

1.4/5
56 reviews

Value for money could be better. Food is a bit overpriced.

Rated 3.8/5 based on reviews from solo travelers.

Friendly service.

Beach

4.5/5
6 reviews

Beautiful beach.

Location

4.3/5
18 reviews

Excellent location close to the beach.

Room

2.9/5
15 reviews

Decent rooms with great views.

Service

2.5/5
18 reviews

So-so, but friendly, service, but low rated reception.

Comfort

2.2/5
7 reviews

More comfort would be nice.

Rated 3.4/5 based on reviews from business travelers.

Great location.

Location

4.3/5
6 reviews

Great location.

Service

2.9/5
6 reviews

Service is adequate.

Room

2.5/5
10 reviews

Room needs to be improved.

Rated 3.8/5 based on reviews from all travelers.

Good club hotel. Close to Hawaiian Village. Located near shopping areas and the beach.

Location

4.2/5
1795 reviews

Great location. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Not great access by car, with poorly rated parking. Parking should be cheaper. Near to public transport and the airport.

Room

2.9/5
2262 reviews

Rooms are of average size, but badly-maintained and untidy, with complaints about the beds. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Service

2.9/5
1934 reviews

Guests complain about reception and service professionalism. Management seems lacking, with badly rated housekeeping, but friendly service. Recreation staff is nice. Hotel security is ok. Room service could have been improved. Old, neglected rooms with uncomfortable beds, yet lovely views. Valet service is ok. Booking process should be better organized. Concierge service could be more helpful. Pool/beach service is ok. Shuttle service can be an issue.

Breakfast

2.7/5
62 reviews

Decent and moderately priced breakfast.

Food

2.7/5
601 reviews

Complaints about dining experience with subpar desserts & fruits. Food is a bit overpriced. Delicious fish & seafood. Pizza is great. Beef dishes & steaks are all right.

Cleanliness

2.1/5
747 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

Comfort

2.1/5
592 reviews

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

Vibe

1.9/5
680 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel.

Value

1.4/5
778 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

WiFi

1.2/5
24 reviews

Wifi quality could be improved.

Rated 3.8/5 based on reviews from families.

Good beach sports. Luxurious Hotel.

Beach

4.5/5
319 reviews

Awesome beach and beach sports. Beach cleanliness is ok.

Location

4.3/5
561 reviews

Great location. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Pricey, inconvenient parking.

Pool

3.2/5
238 reviews

Acceptable pools with some cleanliness complaints.

Amenities

3.1/5
361 reviews

Grounds are great and buildings are okay, but the entrance could be improved. Elevator in need of updating. Outdated facilities, not accessible for those with handicaps. Architecture not so nice.

Service

2.9/5
553 reviews

Friendly but somewhat unprofessional service, with complaints about housekeeping and management. Bad service from reception and mediocre waitstaff. Recreation staff is nice. Room service could have been improved. Hotel security is ok. Valet service is ok. Concierge service could be more helpful.

Breakfast

2.8/5
13 reviews

Breakfast is average.

Room

2.5/5
658 reviews

Rooms are of average size, but badly-maintained and untidy, with complaints about the beds. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Food

2.1/5
154 reviews

Dining disappointed some guests in quality and price. Bad desserts & fruits.

Vibe

1.9/5
187 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

Cleanliness

1.8/5
237 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

Comfort

1.8/5
177 reviews

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

Value

1.2/5
219 reviews

Value for money could be better. Food is a bit overpriced.

Rated 3.7/5 based on reviews from couples.

Nice balcony.

Beach

4.4/5
50 reviews

Beautiful beach.

Location

4.3/5
100 reviews

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby. Pricey, inconvenient parking.

Amenities

2.9/5
58 reviews

Great grounds and decent buildings. Elevator in need of updating.

Room

2.8/5
131 reviews

Balconies are great with lovely views and room size is OK. Inadequately cleaned and maintained rooms and bathrooms. Out-dated rooms with poor beds, furniture, and kitchenettes. Shower can be a problem.

Food

2.6/5
23 reviews

Average, but pricey, food.

Breakfast

2.6/5
6 reviews

Breakfast is average.

Service

2.4/5
90 reviews

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Recreation staff is nice.

Comfort

2.2/5
33 reviews

Room sizes are okay, but below average comfort and beds.

Cleanliness

1.9/5
36 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Vibe

1.6/5
26 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

Value

1.4/5
50 reviews

Value for money could be better. Food is a bit overpriced.

Rated 3.7/5 based on reviews from solo travelers.

Friendly service.

Location

4.2/5
14 reviews

Great location.

Room

2.7/5
10 reviews

Decent rooms with great views.

Service

2.5/5
14 reviews

So-so, but friendly, service, but low rated reception.

Comfort

2.1/5
5 reviews

More comfort would be nice.

Rated 3.3/5 based on reviews from business travelers.

Great location.

Service

2.9/5
5 reviews

Service is adequate.

Room

2.5/5
8 reviews

Room needs to be improved.

Rated 3.3/5 based on reviews from all travelers.

Good club hotel. Close to Hawaiian Village. Located near shopping areas and the beach.

Location

4.4/5
12 reviews

Great location.

Amenities

3.0/5
12 reviews

Pleasant hotel grounds and decent amenities.

Room

3.0/5
19 reviews

Okay-sized rooms with good views. Beds and bathrooms not up to standard.

Comfort

2.5/5
8 reviews

Comfortable enough, average sized rooms but subpar beds.

Service

2.5/5
13 reviews

Service is average, but very friendly.

Cleanliness

2.1/5
6 reviews

Could use a good cleaning.

Value

1.2/5
6 reviews

Value for money could be better.

Rated 3.6/5 based on reviews from couples.

Great location. Great view.

Room

3.0/5
9 reviews

Decent rooms with great views.

Amenities

2.9/5
6 reviews

Pleasant hotel grounds and decent amenities.

Service

2.9/5
5 reviews

Service is adequate.

Comfort

2.5/5
6 reviews

Comfortable.

Rated 3.7/5 based on reviews from families.

Great view. Great location.

Location

4.3/5
5 reviews

Great location.

Room

2.6/5
7 reviews

Decent rooms with great views.

Rated 4.0/5 based on reviews from all travelers.

Good club hotel. Close to Hawaiian Village. Located near shopping areas and the beach.

Beach

4.5/5
12 reviews

Beautiful beach.

Location

4.3/5
26 reviews

Excellent location close to the beach.

Pool

3.5/5
10 reviews

Ordinary pool.

Food

3.1/5
5 reviews

Food is all right.

Service

3.0/5
11 reviews

Service is adequate.

Room

2.9/5
19 reviews

Decent rooms with great views. Rooms could be cleaner.

Cleanliness

2.5/5
7 reviews

Rooms could be cleaner.

Vibe

1.7/5
5 reviews

Vibe is not too good.

Rated 3.9/5 based on reviews from families.

Beautiful beach. Great location.

Location

4.3/5
5 reviews

Great location.

Pool

3.4/5
5 reviews

Ordinary pool.

Rated 3.9/5 based on reviews from couples.

Great location.

Location

4.0/5
5 reviews

Great location.

Rated 4.0/5 based on reviews from all travelers.

Good club hotel. Close to Hawaiian Village. Located near shopping areas and the beach.

Location

4.3/5
39 reviews

Great location. Great shopping and the beach nearby.

Food

3.4/5
20 reviews

Food is all right.

Room

3.1/5
46 reviews

Big enough rooms with awesome views. Guests complained about bathrooms and general cleanliness of the rooms.

Service

3.0/5
44 reviews

Great service, but bad reception. Recreation staff is nice. Good laundry service.

Comfort

2.3/5
16 reviews

Spacious but uncomfortable and noisy room.

Vibe

2.1/5
12 reviews

Atmosphere not particularly friendly, giving poor vibes.

Cleanliness

1.8/5
6 reviews

Rooms could be cleaner.

Value

1.4/5
15 reviews

Value for money could be better.

Rated 3.4/5 based on reviews from families.

Great location.

Location

4.2/5
7 reviews

Great location.

Pool

3.4/5
5 reviews

Ordinary pool.

Room

2.5/5
11 reviews

Room is all right.

Service

2.5/5
7 reviews

Service is adequate.

Vibe

1.9/5
5 reviews

Vibe is not too good.

Cleanliness

1.8/5
5 reviews

Could use a good cleaning.

Rated 3.9/5 based on reviews from all travelers.

Good club hotel. Close to Hawaiian Village. Located near shopping areas and the beach.

Beach

4.3/5
15 reviews

Beautiful beach.

Location

4.3/5
28 reviews

Excellent location close to the beach.

Service

2.9/5
33 reviews

Service is adequate.

Amenities

2.8/5
14 reviews

Average hotel building.

Food

2.6/5
6 reviews

Food is all right.

Room

2.6/5
28 reviews

Decent rooms with great views.

Comfort

2.0/5
11 reviews

More comfort would be nice.

Cleanliness

1.9/5
10 reviews

Could use a good cleaning.

Vibe

1.6/5
10 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

Value

1.2/5
16 reviews

Value for money could be better.

Rated 4.1/5 based on reviews from families.

Beautiful beach. Great location.

Location

4.2/5
12 reviews

Great location.

Service

2.8/5
10 reviews

Service is adequate.

Room

2.5/5
11 reviews

Room is all right.

Value

1.2/5
5 reviews

Value for money could be better.