Score distribution

283
53
7
4
2

Types of travelers

5/5

There are no comments available for this review

This review received a response on

Dear Mrs. W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lukasz Domaszczynski

Dear Mrs. W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lukasz Domaszczynski

5/5

"Nice and enjoyable stay"

Very nice rooms, quiet and cosy. Beds perfect. Lounge relaxing. Maybe little cold water in the pool but after a few swimrounds temperature was ok. Serviceminded and observant staff.

5/5

"Good"

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Overall this hotel is very good, well organized staff, great facilities, clean, buetifuly decorated. A few things could be improved : both times as we visited spa center , sauna temperature was very low ( ~ 60 ) , so was no pleasure to use it. Another thing, - when we arrived , hotel staff asked for credit card imediatly and reserved 200 zlt.for mini bar which we might use or not. This looked like we are untrusted clients and wouldnt tell the receptionist at the time of check out that we used the mini bar. Why this action is neceserry we didnt understand. Hotel already had my credit card info before arrival...

This review received a response on

Dear Mr. K., Thank you for the great review of our hotel! I am happy to hear that you think that our staff is great, we do try our best to make your stay as accommodating as possible. Please acc…

Dear Mr. K., Thank you for the great review of our hotel! I am happy to hear that you think that our staff is great, we do try our best to make your stay as accommodating as possible. Please accept my apologies if the deposit policy was not explained clear enough during your check - in as it is standard procedure in hotels all over the world. I hope that this inconvenience at the beginning did not ruin your stay at our hotel and we can see you in the near future. Sincerely, Marcin Krzemień Front of House Supervisor Mamasoin Le Regina Warsaw

5/5

There are no comments available for this review

This review received a response on

Dear Mrs. F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lukasz Domaszczynski

Dear Mrs. F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lukasz Domaszczynski

5/5

"Perfect"

Me and my girlfriend had a great stay at Malmaison Ia Regina. the staff were very helpful and friendly, the room was great and the bed was super comfy. I also enjoyed having a dip in the pool and a sauna. Perfect stay!

This review received a response on

Dear Mr. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lukasz Domaszczynski

Dear Mr. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lukasz Domaszczynski