"Great hotel grounds and buildings." Outdated facilities with a decent entrance area. Beautiful architecture. Conventional kids facilities. Adequate terrace. Elevator in need of updating. Adequate meeting & event facilities.
"Awesome beach and beach sports. Beach needs a clean."
"Location is ok. Close to the beach, restaurants, bars, and sightseeing." Easy to park but hard to drive to. Reasonably central, with shopping somewhat close by.
"Fairly good value for money. Food is a bit overpriced." Affordable beverage prices. Internet is affordable.
"Big enough rooms with awesome views." Poorly-maintained rooms with low rated beds, furniture, and TVs. Outdated rooms with complaints about minibars, A/C, and cleanliness. Bathrooms are large but with substandard cleaning. Shower can be a problem. Adequate balcony.
"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities. Pool area is clean, but dining area and rooms are not. Wellness & sports facilities could use better cleaning.
"Complaints about quality and professionalism of management and reception." Great, friendly housekeeping. Recreation staff is nice. Old, neglected rooms with uncomfortable beds, yet lovely views. Booking process should be better organized. Room service could have been improved. Concierge service could be more helpful. Shuttle service can be an issue. Hotel security can be an issue. Childcare is fair. Service at the pool/beach should be improved.
"So-so bar with mediocre drinks. Bar service is acceptable." Affordable beverage prices.
"Guests complain about the dining, with a poor menu and high prices." Complaints about restaurant cleanliness, sides, and desserts. No good fish & seafood. Snacks are ok. Beef dishes & steaks are all right. Tasteless vegetables.
"Wifi quality could be improved. Internet is affordable."