Score distribution

106
76
30
23
13

Types of travelers

3/5

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This review received a response on

Dear Guest, I am sorry your room was less than perfect , hopefully your next experience will be more exceptional. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Guest, I am sorry your room was less than perfect , hopefully your next experience will be more exceptional. We hope to welcome you back to our hotel very soon! Sincerely,

4/5

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This review received a response on

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

1.5/5
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Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an …

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

4.5/5
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This review received a response on

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an …

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

2.5/5

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This review received a response on

Dear Guest, I am so sorry to hear that your stay was not up to par. Hopefully we can make your next stay more enjoyable with our new breakfast program. Sincerely,

Dear Guest, I am so sorry to hear that your stay was not up to par. Hopefully we can make your next stay more enjoyable with our new breakfast program. Sincerely,